Speed slow again

Looks like many people are having issues with speed what is going on. I just done speed test 1.56 Mpbs up 0.27 ping 297.00
My speeds have been poor for a while now and struggle to watch any on demand stuff through Amazon , very poor picture although Netflix works.
I have just renewed my bb for 12 Months and will not carry on paying for bt if i can't watch stuff i am paying for every month.
I had similar problems a few Months ago and the Mods on here sorted it all out, why does this keep happening ? Any help much appreceiated .Just looked at my stats and it looks ok? why would that be?
ADSL Line Status
Connection Information
Line state:
Connected
Connection time:
11 days, 01:51:36
Downstream:
7.938 Mbps
Upstream:
448 Kbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.1 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
12.2 dB / 28.0 dB
Line attenuation (Down/Up):
11.7 dB / 6.0 dB
Output power (Down/Up):
16.0 dBm / 12.4 dBm
FEC Events (Down/Up):
3765 / 0
CRC Events (Down/Up):
2 / 0
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
3 / 0
Error Seconds (Local/Remote):
2 / 0

Your stats look good with max connection speed and stable connection for 11 days with few errors. Can you run btspeedtester diagnostic test and post results. 
btspeedtester
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Similar Messages

  • Broadband speed very slow (again)

    My broadband speed has been very slow for the past week or so, very hard to stream videos, download etc. Broadband download speed is normally around 7-8mbps mark and has been around 1-2 or lower this past week.
    Speed test..
    ADSL stats (I think a housemate must have reset the router 2 days ago)..
    There are no problems reported at my local exchange.
    I already had this same problem in January. It was fixed for a while but now it is really slow again.. https://community.bt.com/t5/ADSL-Copper-Broadband-Speed/Speed-way-way-down-on-normal/td-p/1149716

    this is not the same as last time.. last time your speed was down at about 2mb wheras this time you have 11mb connection.
    can you run btspeedtester again with wired connection and when first test completes then run diagnostic test and post results
    If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
    If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

  • Netflix streaming has slowed again

    Is anyone else experiencing slow Netflix streaming speeds?  Once Comcast and Netflix signed their peering agreement last year, I had no trouble streaming in HD.  For the past three weeks, none of my devices will stream at a quality higher than 50%.  The picture is so heavily pixelated that it's nearly unwatchable on a large screen.  I tried streaming through the app on my Sharp TV, the app on my Sony DVD player, a Kindle Fire, and on a PC.  None of them reach HD quality.  My connection tests at full 25/5 speed, so I'm wondering if the peering issues are popping up again.  I've tried everything I can think of, including different cables, bypassing the router, deactivating/reactivating the devices, resetting the TV, different DNS servers, and plugging into different ports on the router.  Both the TV and DVD player are connected by an ethernet cable, so wifi is not the issue.  I suspect Comcast is going to tell me to contact Netflix, and Netflix is going to tell me to contact Comcast.  It doesn't appear that the issue is temporary, or something that will eventually go away on its own.  If anyone has any ideas of what I can try next, it would be greatly appreciated.  Thanks.

    Netflix still slows down from 9PM to 1AM every night.  I am on a wired 4K Netflix service through an app on my TV, and it runs full 2160 until evening, when the stream drops from 16M to 5M.  I've had the 4K Netflix app on my Sony since they started it in Feb 2014.  It is only in the last two or three weeks that this evening speed slow-down has happened. Comcast read me their press release about throttling, insisting it's not them.  Netflix says if it's in 4K, they deliver it to all ISPs at full quality, so it's not them.   I will say Comcast is looking into it, but every third rep I speak with, goes back to that throttling press release, so I have to start explaining all over again. Also, Comcast upgraded my Blast service from 50M to 75M, and even during the evening Netflix slowdown, the wired PC runs at 90M d/l.   Pic 1 is daytime speed, pic 2 is service during prime time.   

  • My mac book pro speed slow

    speed slow problem for my mac book pro

    My mac book pro has an i7 processor, and still slow. The monitor of activity, when the computer just turned on says 1.8 GB in use (or more). Is it OS Lion?, because the amount of processes in the list don´t use much memory. Programs have a delay to open, close, save, etc. Y can´t have more than 4 or 5 programs running and my memory decreases dramatically. My disk has 140 GB free. I´ll be very thankfull if I can have some help.

  • Speeds slow in the evening consistently

    Hi everyone.
    I had infinity 2 installed last week. Speeds at times are great - even yesterday I saw downloads exceeding 74Mbps around midnight.
    However I am consistently seeing speeds slow to under 30Mbps or even slower in the evenings, which obviously coincides with peak times.
    I am connected to the Wrexham exchange WNWX. The engineer did also test my line last week and he was getting about 71 Mbps without any errors. This was about midday.
    I have been checking with the PC connected directly to the home hub4 via ethernet cable.
    Surely the problem must be due to congestion on the cabinet/exchange/network?

    Just joined here to say I am having exactly the same issue. I had BT Infinity 1 installed on June 17th and from the very beginning have been getting download speeds of up to 39mpbs except between the hours of 5pm to 11pm when I can barely achieve 1 mbp at times. It can vary by half an hour but its every single day. I too have constant upload speeds of around 8mpbs during this period.
    Having read other similar threads I have neither the time or the inclination to go through the hassle of reporting this problem. However as it is obviously not my line or equipment at fault I just wanted to put my issue out there so BT could look at what appears to be a congestion issue. I live in Rochdale nr Manchester.
    I know speed reduces at peak times but getting less than 1 mpb for up to 6 hours a day isn't really good enough is it.  I got faster on my old Orange broadband which cost less.

  • Forums slow again?

    Is it just me, or are the forums slow again? I'm unable to use the jverd account. Apparently the large number of posts and/or watches causes problems. This account is slow, but usable.
    I've sent feedback, not that it will do any good.

    > It's slow for me, too.
    Seems to be picking back up. Another load-balancing
    issue, perhaps?Pant-load is more like it, but yeah, it's back to normal.

  • Slow again:(

    hi.
    my mac became very slow after the update to yosemite
    after the update of something like a month ago it became fast again
    and now, after the last update.... slow again.... what to do?
    using: macbook pro 13' early 2011

    EtreCheck version: 2.1.8 (121)
    Report generated 15 באפריל 2015 בשעה 08:57:38 GMT+3
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Early 2011) (Technical Specifications)
        MacBook Pro - model: MacBookPro8,1
        1 2.3 GHz Intel Core i5 CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Check Battery - Cycle count 369
    Video Information: ℹ️
        Intel HD Graphics 3000
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.10.3 (14D131) - Time since boot: 0:10:7
    Disk Information: ℹ️
        Hitachi HTS545032B9A302 disk0 : (320.07 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Maimon (disk1) / : 318.71 GB (105.15 GB free)
                Core Storage: disk0s2 319.08 GB Online
        MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    יישום  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        Android File Transfer Agent    יישום  (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
        uTorrent    יישום  (/Users/[redacted]/.Trash/AppDelete uTorrent/)
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
        Flash Player: Version: 17.0.0.134 - SDK 10.6 Outdated! Update
        QuickTime Plugin: Version: 7.7.3
        Default Browser: Version: 600 - SDK 10.10
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Perian  [Click for support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
            25%    WindowServer
            11%    com.apple.WebKit.WebContent
             4%    Safari
             3%    hidd
             2%    Dock
    Top Processes by Memory: ℹ️
        275 MB    com.apple.WebKit.WebContent
        129 MB    Safari
        73 MB    WindowServer
        69 MB    Finder
        64 MB    CalendarAgent
    Virtual Memory Information: ℹ️
        61 MB    Free RAM
        1.64 GB    Active RAM
        1.52 GB    Inactive RAM
        993 MB    Wired RAM
        1.05 GB    Page-ins
        1 MB    Page-outs
    Diagnostics Information: ℹ️
        Apr 15, 2015, 08:44:50 AM    Self test - passed
        Apr 14, 2015, 04:49:37 PM    /Library/Logs/DiagnosticReports/System Preferences_2015-04-14-164937_[redacted].hang
        Apr 13, 2015, 08:15:51 AM    /Library/Logs/DiagnosticReports/uTorrent_2015-04-13-081551_[redacted].hang

  • Internet speed slows down when connected via airport express

    Internet speed slows down when connecting via airport express. When connecting directly via the timecapsulethe internet speed is ok, when connecting via the airport express the speed slows down.What can I do to change that? Any suggestions?

    Turn off the AirPort Express completely as a test, and move your computer very close to the location of the Express.
    As I said before, the Express can only extend the bandwidth (speed) that it receives from the Time Capsule, so the speed that you see there with the Express powered off will be the fastest speed of which the Express is capable.
    The Express will make the signal go further when it extends....but it will not make the signal go faster.
    A good location for a device that extends wirelessly is a point that is about half the distance from the Time Capsule and the general area that needs more wireless coverage.
    If you locate the AirPort Express too far from the Time Capsule or there are more than a couple of walls in the signal path, the signal will be very slow by the time that it reaches the Express....and the Express simply extends a signal that has already slowed down significantly.
    If you already have the Express located about half the distance between the Time Capsule and general area that needs more wireless coverage, how many walls, ceilings or other obstructions are there in the signal path between the Time Capsule, the AirPort Express and the area that needs more coverage?
    Often, due to obstructions, it is just not possible to achieve good performance when you try to extend a network wirelessly. The solution is connect the AirPort Express to the Time Capsule using a wired Ethernet connection.
    There is virtually no signal loss with this type of connection, so the Express can be located exactly where it is needed and it will produce a much faster wireless signal in this type of setup.

  • Speed slowing down

    They said I should get 54/14 and when first installed got 42/9 so I thought OK not a problem I expected it to be less well now every time it decides to reboot its self my speed slows down I'm now on 28/8 and according to there speed test I have I line profile of 31.34 I am not happy does any1 think it will be possible to tell them to stick there infinity where the sun don't shine and get out of the contract as I can only see it getting slower

    Hi J0nsey,
    Thanks for posting. Can you try the speed test at www.speedtester.bt.com and post the results. If you’re still having problems with the speed I can look into it for you. Drop me an email with the details. You’ll find the “contact us” form in the about me section of my profile.
    Cheers
    David
    BTCare Community Mod
    If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
    We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

  • Post Moved 38mbs-download-speed-slow-browsing-bur...

    Moved to Infinity Board   http://community.bt.com/t5/BT-Infinity/38mbs-download-speed-slow-browsing-bur-fast-downloads-why/td-...
    If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

    your router usually directs name resolution requests to bt dns servers
    these convert web addresses that you type into numbers that the internet needs
    bt dns servers are usually poor which could be responsible for the problems you have but the router doesnt allow you to change them
    however it is possible to override them in the network settings of the pc
    this describes how http://use.opendns.com/

  • My MacBook Air won't load web pages from the internet. It will connect to phone hotspot and run fine. The apple store reset the library and network preferences and it ran fine for a little bit, now slow again. Any ideas?

    My MacBook Air won't load web pages from the internet. It will connect to phone hotspot and run fine. The apple store reset the library and network preferences and it ran fine for a little bit, now slow again. Any ideas?

    My MacBook Air won't load web pages from the internet. It will connect to phone hotspot and run fine. The apple store reset the library and network preferences and it ran fine for a little bit, now slow again. Any ideas?

  • Why has the download/buffering speed slowed down for videos?

    Why has the download/buffering speed slowed down for videos?
    What can be done about it?
    TIA,
    R. Ober

    The problem is with your router, your internet service provider or you have a marginal connection with your router.
    Locate your iPad close to your wifi router and see if the problem persists.
     Cheers, Tom

  • SLOW SPEEDS YET AGAIN IN SHETLAND

    Once again I find myself on here complaining about slow speeds. This time were down to 626kbps and I have spoken to other folk around the isles who say theres is at a crawl as well. Can we get this looked into please mods?
    Latest BT speedtest results
    Test1 comprises of Best Effort Test: -provides background information.
        Download  Speed
        626 Kbps
    0 Kbps    2000 Kbps
    Max Achievable Speed
     Download speedachieved during the test was - 626 Kbps
     For your connection, the acceptable range of speeds is 400-2000 Kbps.
     Additional Information:
     Your DSL Connection Rate :2592 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
     IP Profile for your line is - 2000 Kbps
    Heres my router stats:
    ADSL line status
    Connection information
    Line state
    Connected
    Connection time
    11 days, 23:23:39
    Downstream
    2,592 Kbps
    Upstream
    448 Kbps
    ADSL settings
    VPI/VCI
    0/38
    Type
    PPPoA
    Modulation
    ITU-T G.992.1
    Latency type
    Interleaved
    Noise margin (Down/Up)
    7.6 dB / 17.0 dB
    Line attenuation (Down/Up)
    57.0 dB / 29.0 dB
    Output power (Down/Up)
    18.2 dBm / 12.3 dBm
    Loss of Framing (Local)
    0
    Loss of Signal (Local)
    0
    Loss of Power (Local)
    0
    FEC Errors (Down/Up)
    10692092 / 131
    CRC Errors (Down/Up)
    6075 / N/A
    HEC Errors (Down/Up)
    N/A / 91
    Error Seconds (Local)
    3882

    Hi Shetlander,
    I am sorry that you are having problems again.  I have just sent you an email. 
    Drop me a reply when you get a chance.
    Thx
    Craig
    BTCare Community Mod
    If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
    We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)”
    td-p/30">Ratings star on the left-hand side of the post.
    If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

  • How do I slow down a clip, smoothly from full-speed to full-stop, then speed up again?

    I know that I can adjust the speed of a clip, but what I can't figure out how to do easily is make the clip slow down smoothly, as though time was freezing over a period of say 10-seconds, until it stops.
    My way of describing this (although I know it's easier than this) is to individually clip each frame and set each frames speed at 99%,98%,97%,96% until 0%
    I have read there is a way of doing this by automation, but wonder if someone can tell me how it is done?
    Thanks for the help, cheers, MP.

    See:
    FAQ:How do I vary the speed of a clip?
    Cheers
    Eddie
    PremiereProPedia   
    RSS feed)
    - Over 350 frequently answered questions
    - Over 300 free tutorials
    - Maintained by editors like
    you
    Forum FAQ

  • Re: profile reset and speed too slow Again

    I have just signed upto BT phone & Broadband, my line was connected on the 29th June 2012. Since then i have nothing but problems. No proper phone line until the 6th of July, thankfuly thats working well now. 
    Broadband was promised 17meg as im only 380 meters from the exchange, well thats what the engineer told me when installed the line.
    I have raised a number of queries with customer support, first one got closed off with out being resolved, so now have raised the same issue again. So now have a new ref number  
    Problem being i only get 2.6meg download & point 0.83 upload speed, returns the same result which ever speedtest site you use.
    I am now going to ask what my profile is & request a new one, I am spending every night on the phone to BT being told different stories. 
    I was told i will get a call back tomorrow at 4pm to find out if its improved at all, i don't expect a call back. As no one ever does. Im sorry BT when it comes to customer service you fail in every area.
    I am in the process of wrinting a letter to your CEO Ian Livingstone to complain the way i have been treated.
    If you have any ideas what the issue maybe then please feel free to post something of use, But if you are going to tell me to do a wired connection or reset the router & switch off for minutes & then try again. Please don't bother as ive been there & have a number of T shirts to show for it
    Regards
    a disgruntled BT customer, who is at the point of being an ex Bt customer.
    Solved!
    Go to Solution.

    So are you saying i wll only ever get 2.6meg?
    As requested
    Line state:
    Connected
    Connection time:
    0 day, 02:10:48
    Downstream:
    3,072 Kbps
    Upstream:
    1,179 Kbps
      ADSL settings
    VPI/VCI:
    0/38
    Type:
    PPPoA
    Modulation:
    G.992.5 Annex A
    Latency type:
    Fast
    Noise margin (Down/Up):
    30.2 dB / 8.7 dB
    Line attenuation (Down/Up):
    24.5 dB / 14.7 dB
    Output power (Down/Up):
    0.0 dBm / 12.6 dBm
    FEC Events (Down/Up):
    0 / 0
    CRC Events (Down/Up):
    3 / 6

Maybe you are looking for

  • Have Touchsmart Deskstop 7350 dvd stop play blue ray dvd.

    I have a HP Touchsmart Desktop 7350 (windows 7 Service pack 1 - 64 bit) - my dvd drive stop playing blue ray dvds (playe before and still play regular dvds).  Did drive/software update to no avail (says: software and driver up-to-date).  Is there ano

  • Source List v/s Info record

    Hi , I have created a source list for a vendor , Material , plant and Purchase org combination.(This is NON FIXED source) When I try to assign this source automatically (thry ME56) to a purchase req...... System is not showing me that source. But If

  • Help to use presentation variables in title view

    Hi, I am trying to use presentation variables in title view and the presntation variable that I have created is for current month date range (04/01/2012-04/30/2012) When I am using this variable in the title view in the report it is showing me as (04

  • Difficulty in syching

    I've got an iPhone 4 and an i5 MBP, when trying to sync the two I get a message that the file "Andy's iPhone" can't be found. If I don't try to sync photos all goes well. When I look at my iPhone's photo's only the camera roll is visible, no other al

  • Send mail to group

    Having trouble in Snow sending mail to a group. No trouble before Snow, now groups won't go into "to" with new mail when clicked. Any ideas?