SpeedGrade is in a continuous load loop, and won't open

I'm on a Macbook Pro
OSX 10.9.5
2.6 GHz Intel Core i7
When I go to open up SpeedGrade CC or SpeedGrade CC 2014, I get a continuous loading loop that sticks at the loading screen, and it never crashes or opens anything. Adobe CC says it's up to date. Please help!
Thanks,
V

At this point, you probably need to uninstall & reinstall ... but with a very specific process.
First, download the Adobe CC Cleaner app. It runs in a "command window" screen like an old DOS program, but works very well. The instructions say to use your system program uninstall utility however ... doing that did not help when I needed to do this. I suggest using the CC cleaner app itself for everything ... as in ...
Install & run CC Cleaner app from Adobe's website. Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Use it to clean out SpeedGrade and all it's references, prefs & all ...
Then using the Creative Cloud desktop control app, download a fresh copy & install it.
Hopefully this will take care of your troubles ...
Neil

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