Speedgrade Update Won't Install, Speedgrade Won't Connect
Trying to link from Premiere Pro SpeedGrade says that the Premiere Pro is a newer version and it can't link...in a red box.
Creative Cloud says there is an update, but it fails on installation. The error in the log is:
11/09/14 05:42:47:179 | [WARN] | | OOBE | DE | | | | 13256 | DW016: NOTE: Cannot set action to the payload Adobe SpeedGrade CC 2014_8.0.1_AdobeSpeedGrade8AllTrial 8.0.1.0 {1B5CE265-CAC1-47EB-B543-42C3C08D35D1} as it is already upgraded by the payload Adobe SpeedGrade CC 2014_8.1.0_AdobeSpeedGrade8AllTrial 8.1.0.0 {A1637408-406A-49A2-A8FD-4BBB20D4B590}
11/09/14 05:42:47:179 | [WARN] | | OOBE | DE | | | | 13256 | DW016: NOTE: Cannot set action to the payload Adobe SpeedGrade CC 2014_8.0.1_AdobeSpeedGrade8AllTrial 8.0.1.0 {1B5CE265-CAC1-47EB-B543-42C3C08D35D1} as it is already upgraded by the payload Adobe SpeedGrade CC 2014_8.1.0_AdobeSpeedGrade8AllTrial 8.1.0.0 {A1637408-406A-49A2-A8FD-4BBB20D4B590}
11/09/14 05:42:47:179 | [INFO] | | OOBE | DE | | | | 13256 | BEGIN Setting requested payload actions
11/09/14 05:42:47:181 | [INFO] | | OOBE | DE | | | | 13256 | Value returned on lookup of payload: Adobe SpeedGrade CC 2014_8.0.1_AdobeSpeedGrade8AllTrial 8.0.1.0 {1B5CE265-CAC1-47EB-B543-42C3C08D35D1} is: true
11/09/14 05:42:47:181 | [INFO] | | OOBE | DE | | | | 13256 | Action string for Adobe SpeedGrade CC 2014_8.0.1_AdobeSpeedGrade8AllTrial 8.0.1.0 {1B5CE265-CAC1-47EB-B543-42C3C08D35D1} is install
11/09/14 05:42:47:181 | [WARN] | | OOBE | DE | | | | 13256 | DW016: NOTE: Cannot set action to the payload Adobe SpeedGrade CC 2014_8.0.1_AdobeSpeedGrade8AllTrial 8.0.1.0 {1B5CE265-CAC1-47EB-B543-42C3C08D35D1} as it is already upgraded by the payload Adobe SpeedGrade CC 2014_8.1.0_AdobeSpeedGrade8AllTrial 8.1.0.0 {A1637408-406A-49A2-A8FD-4BBB20D4B590}
11/09/14 05:42:47:191 | [INFO] | | OOBE | DE | | | | 13256 | END Setting requested payload actions
11/09/14 05:42:47:193 | [INFO] | | OOBE | DE | | | | 13256 | INSTALLDIR passed path basic path validation: C:\Program Files\Adobe
11/09/14 05:42:47:193 | [INFO] | | OOBE | DE | | | | 13256 | BEGIN InstallOperationsQueue Unordered operations
11/09/14 05:42:47:193 | [INFO] | | OOBE | DE | | | | 13256 | Adobe SpeedGrade CC 2014_8.0.1_AdobeSpeedGrade8AllTrial 8.0.1.0 {1B5CE265-CAC1-47EB-B543-42C3C08D35D1}: with operation none
11/09/14 05:42:47:193 | [INFO] | | OOBE | DE | | | | 13256 | END InstallOperationsQueue Unordered operations
11/09/14 05:42:47:193 | [ERROR] | | OOBE | DE | | | | 13256 | DW028: InstallOperationsQueue: Instruction set is empty
I uninstalled and reinstalled SpeedGrade via Create Cloud. Note that this requires restarting Creative Cloud since the "Retry" button after the failure covers the settings gear where uninstall is available.
After the install it says "Installation succeeded, but a patch failed". In red. With a red warning triangle. Same error as above...actually the error above is from this failure.
As a result I can't access SpeedGrade and can't get the failure corrected. How can this be fixed?
I had to reinstall to run CC Cleaner...which ran. Directories were gone in Programs\Adobe and under Roaming. (Versions 6 and 7 where there). Rebooted...Installed...no progress.These are messages and the excerpt of the file. I highlighted the warn, error, and fatal lines.
Unless this is a known problem with a known software fix, I think we need to identify where it is pulling the information that causes the failure so that I can manually delete it. I have over 8 hours in this problem...not a good situation.
HELP!!!
Log of the error (this platform won't let me upload the log):
11/14/14 05:27:23:469 | [INFO] | | OOBE | DE | | | | 10260 | Overwrite property "workflow" to: updater
11/14/14 05:27:23:469 | [INFO] | | OOBE | DE | | | | 10260 | Found payload actions:
11/14/14 05:27:23:469 | [INFO] | | OOBE | DE | | | | 10260 | Deciding what installer mode to use...
11/14/14 05:27:23:480 | [WARN] | | OOBE | DE | | | | 10260 | DW016: NOTE: Cannot set action to the payload Adobe SpeedGrade CC 2014_8.0.1_AdobeSpeedGrade8AllTrial 8.0.1.0 {1B5CE265-CAC1-47EB-B543-42C3C08D35D1} as it is already upgraded by the payload Adobe SpeedGrade CC 2014_8.1.0_AdobeSpeedGrade8AllTrial 8.1.0.0 {A1637408-406A-49A2-A8FD-4BBB20D4B590}
11/14/14 05:27:23:480 | [WARN] | | OOBE | DE | | | | 10260 | DW016: NOTE: Cannot set action to the payload Adobe SpeedGrade CC 2014_8.0.1_AdobeSpeedGrade8AllTrial 8.0.1.0 {1B5CE265-CAC1-47EB-B543-42C3C08D35D1} as it is already upgraded by the payload Adobe SpeedGrade CC 2014_8.1.0_AdobeSpeedGrade8AllTrial 8.1.0.0 {A1637408-406A-49A2-A8FD-4BBB20D4B590}
11/14/14 05:27:23:480 | [INFO] | | OOBE | DE | | | | 10260 | BEGIN Setting requested payload actions
11/14/14 05:27:23:482 | [INFO] | | OOBE | DE | | | | 10260 | Value returned on lookup of payload: Adobe SpeedGrade CC 2014_8.0.1_AdobeSpeedGrade8AllTrial 8.0.1.0 {1B5CE265-CAC1-47EB-B543-42C3C08D35D1} is: true
11/14/14 05:27:23:483 | [INFO] | | OOBE | DE | | | | 10260 | Action string for Adobe SpeedGrade CC 2014_8.0.1_AdobeSpeedGrade8AllTrial 8.0.1.0 {1B5CE265-CAC1-47EB-B543-42C3C08D35D1} is install
11/14/14 05:27:23:483 | [WARN] | | OOBE | DE | | | | 10260 | DW016: NOTE: Cannot set action to the payload Adobe SpeedGrade CC 2014_8.0.1_AdobeSpeedGrade8AllTrial 8.0.1.0 {1B5CE265-CAC1-47EB-B543-42C3C08D35D1} as it is already upgraded by the payload Adobe SpeedGrade CC 2014_8.1.0_AdobeSpeedGrade8AllTrial 8.1.0.0 {A1637408-406A-49A2-A8FD-4BBB20D4B590}
11/14/14 05:27:23:491 | [INFO] | | OOBE | DE | | | | 10260 | END Setting requested payload actions
11/14/14 05:27:23:492 | [INFO] | | OOBE | DE | | | | 10260 | INSTALLDIR passed path basic path validation: C:\Program Files\Adobe
11/14/14 05:27:23:493 | [INFO] | | OOBE | DE | | | | 10260 | BEGIN InstallOperationsQueue Unordered operations
11/14/14 05:27:23:493 | [INFO] | | OOBE | DE | | | | 10260 | Adobe SpeedGrade CC 2014_8.0.1_AdobeSpeedGrade8AllTrial 8.0.1.0 {1B5CE265-CAC1-47EB-B543-42C3C08D35D1}: with operation none
11/14/14 05:27:23:493 | [INFO] | | OOBE | DE | | | | 10260 | END InstallOperationsQueue Unordered operations
11/14/14 05:27:23:493 | [ERROR] | | OOBE | DE | | | | 10260 | DW028: InstallOperationsQueue: Instruction set is empty
11/14/14 05:27:23:493 | [INFO] | | OOBE | DE | | | | 10260 | Payloads passed preflight validation.
11/14/14 05:27:23:493 | [INFO] | | OOBE | DE | | | | 10260 | Call PreSession Custom Hook
11/14/14 05:27:23:698 | [INFO] | | OOBE | DE | | | | 10260 | BEGIN InstallOperationsQueue Unordered operations
11/14/14 05:27:23:698 | [INFO] | | OOBE | DE | | | | 10260 | Adobe SpeedGrade CC 2014_8.0.1_AdobeSpeedGrade8AllTrial 8.0.1.0 {1B5CE265-CAC1-47EB-B543-42C3C08D35D1}: with operation none
11/14/14 05:27:23:698 | [INFO] | | OOBE | DE | | | | 10260 | END InstallOperationsQueue Unordered operations
11/14/14 05:27:23:698 | [ERROR] | | OOBE | DE | | | | 10260 | DW028: InstallOperationsQueue: Instruction set is empty
11/14/14 05:27:23:698 | [FATAL] | | OOBE | DE | | | | 10260 | DW028: Unable to open operation queue
11/14/14 05:27:26:474 | [INFO] | | OOBE | DE | | | | 10260 | Total components installed: 0
11/14/14 05:27:26:474 | [INFO] | | OOBE | DE | | | | 10260 | Total components repaired: 0
11/14/14 05:27:26:474 | [INFO] | | OOBE | DE | | | | 10260 | Total components removed: 0
11/14/14 05:27:26:474 | [INFO] | | OOBE | DE | | | | 10260 | >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
11/14/14 05:27:26:474 | [INFO] | | OOBE | DE | | | | 10260 | Restarting your computer is recommended:
11/14/14 05:27:26:474 | [INFO] | | OOBE | DE | | | | 10260 | In order to complete the installation, please restart the computer
11/14/14 05:27:26:474 | [INFO] | | OOBE | DE | | | | 10260 | >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
11/14/14 05:27:26:475 | [INFO] | | OOBE | DE | | | | 10260 | Call PostSession Custom Hook
11/14/14 05:27:26:475 | [INFO] | | OOBE | DE | | | | 10260 | :: END TIMER :: [Total Timer] took 49248.2 milliseconds (49.2482 seconds) DTR = 163.742 KBPS (0.159904 MBPS)
11/14/14 05:27:27:475 | [INFO] | | OOBE | DE | | | | 10260 | -------------------------------------- Summary --------------------------------------
11/14/14 05:27:27:475 | [INFO] | | OOBE | DE | | | | 10260 | - 1 fatal error(s), 2 error(s)
11/14/14 05:27:27:475 | [INFO] | | OOBE | DE | | | | 10260 | Win OS version: 6.1.1.0 64 bit Type: 1
11/14/14 05:27:27:475 | [INFO] | | OOBE | DE | | | | 10260 |
11/14/14 05:27:27:475 | [INFO] | | OOBE | DE | | | | 10260 | ERROR: DW028: InstallOperationsQueue: Instruction set is empty
11/14/14 05:27:27:475 | [INFO] | | OOBE | DE | | | | 10260 | ERROR: DW028: InstallOperationsQueue: Instruction set is empty
11/14/14 05:27:27:475 | [INFO] | | OOBE | DE | | | | 10260 | FATAL: DW028: Unable to open operation queue
11/14/14 05:27:27:475 | [INFO] | | OOBE | DE | | | | 10260 |
11/14/14 05:27:27:475 | [INFO] | | OOBE | DE | | | | 10260 | Please search the above error string(s) to find when the error occurred.
11/14/14 05:27:27:475 | [INFO] | | OOBE | DE | | | | 10260 | These errors resulted in installer Exit Code mentioned below.
11/14/14 05:27:27:475 | [INFO] | | OOBE | DE | | | | 10260 | -------------------------------------------------------------------------------------
11/14/14 05:27:27:475 | [INFO] | | OOBE | DE | | | | 10260 |
11/14/14 05:27:27:475 | [INFO] | | OOBE | DE | | | | 10260 | Exit Code: 7 - Unable to complete Silent workflow.
11/14/14 05:27:27:475 | [INFO] | | OOBE | DE | | | | 10260 | Please see specific errors for troubleshooting. For example, ERROR: DW028 ...
11/14/14 05:27:27:475 | [INFO] | | OOBE | DE | | | | 10260 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
11/14/14 05:27:27:475 | [INFO] | | OOBE | DE | | | | 10260 | END - Installer Session
11/14/14 05:27:27:475 | [INFO] | | OOBE | DE | | | | 10260 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
11/14/14 07:22:05:095 | [INFO] | | OOBE | DE | | | | 9084 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
11/14/14 07:22:05:095 | [INFO] | | OOBE | DE | | | | 9084 | Visit http://www.adobe.com/go/loganalyzer/ for more information
11/14/14 07:22:05:095 | [INFO] | | OOBE | DE | | | | 9084 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
11/14/14 07:22:05:095 | [INFO] | | OOBE | DE | | | | 9084 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
11/14/14 07:22:05:095 | [INFO] | | OOBE | DE | | | | 9084 | START - Installer Session
11/14/14 07:22:05:095 | [INFO] | | OOBE | DE | | | | 9084 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
11/14/14 07:22:05:095 | [INFO] | | OOBE | DE | | | | 9084 | RIBS version: 8.0.0.22
11/14/14 07:22:05:095 | [INFO] | | OOBE | DE | | | | 9084 | Win OS version: 6.1.1.0 64 bit Type: 1
11/14/14 07:22:05:095 | [INFO] | | OOBE | DE | | | | 9084 | ::START TIMER:: [Total Timer]
11/14/14 07:22:05:095 | [INFO] | | OOBE | DE | | | | 9084 | CHECK: Single instance running
11/14/14 07:22:05:095 | [INFO] | | OOBE | DE | | | | 9084 | CHECK : Credentials
11/14/14 07:22:05:095 | [INFO] | | OOBE | DE | | | | 9084 | Load Deployment File
11/14/14 07:22:05:095 | [INFO] | | OOBE | DE | | | | 9084 | deploymentFile option not given
11/14/14 07:22:05:095 | [INFO] | | OOBE | DE | | | | 9084 | CHECK : Another Native OS installer already running
11/14/14 07:22:05:095 | [INFO] | | OOBE | DE | | | | 9084 | Create Required Folders
11/14/14 07:22:05:095 | [INFO] | | OOBE | DE | | | | 9084 | Assuming install mode
11/14/14 07:22:05:095 | [INFO] | | OOBE | DE | | | | 9084 | Looking up install source path
11/14/14 07:22:05:095 | [INFO] | | OOBE | DE | | | | 9084 | Sync Media DB ...
11/14/14 07:22:05:096 | [INFO] | | OOBE | DE | | | | 9084 | ::START TIMER:: [Sync Media DB]
11/14/14 07:22:05:096 | [INFO] | | OOBE | DE | | | | 9084 | Pre check media db sync
11/14/14 07:22:05:096 | [INFO] | | OOBE | DE | | | | 9084 | End of Pre check media db sync. Exit code: 0
11/14/14 07:22:05:096 | [INFO] | | OOBE | DE | | | | 9084 | :: END TIMER :: [Sync Media DB] took 2475 milliseconds (2.475 seconds) DTR = 1.61616 KBPS (0.00157828 MBPS)
11/14/14 07:22:05:096 | [INFO] | | OOBE | DE | | | | 9084 | Ready to initialize session to start with ...
11/14/14 07:22:05:096 | [INFO] | | OOBE | DE | | | | 9084 | ::START TIMER:: [CreatePayloadSession]
11/14/14 07:22:05:096 | [INFO] | | OOBE | DE | | | | 9084 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
11/14/14 07:22:05:096 | [INFO] | | OOBE | DE | | | | 9084 | Updated source path: C:\Users\David1\AppData\Local\Temp\Adobe\AAMUpdater\AdobeSpeedGrade-8.0.0-Trial\8.0.1\set up
11/14/14 07:22:05:096 | [INFO] | | OOBE | DE | | | | 9084 | Updating media info for: {1B5CE265-CAC1-47EB-B543-42C3C08D35D1}
11/14/14 07:22:05:096 | [INFO] | | OOBE | DE | | | | 9084 | Ignoring original data since install source is local
11/14/14 07:22:05:096 | [INFO] | | OOBE | DE | | | | 9084 | Type: 0, Volume Order: 1, Media Name: SpeedGrade_CC_8_0_1_upd
Path: C:\Users\David1\AppData\Local\Temp\Adobe\AAMUpdater\AdobeSpeedGrade-8.0.0-Trial\8.0.1\set up\payloads\AdobeSpeedGrade8AllTrial-290714040240\Install.db
11/14/14 07:22:05:096 | [INFO] | | OOBE | DE | | | | 9084 | -------------------- END - Updating Media Sources - END --------------------
11/14/14 07:22:05:109 | [INFO] | | OOBE | DE | | | | 9084 | Supported RIBS version range: [0.0.0.0,8.0.0.22]
11/14/14 07:22:05:109 | [INFO] | | OOBE | DE | | | | 9084 | ----------------- CreatePayloadSession: machine is x64 ---------------
11/14/14 07:22:25:221 | [INFO] | | OOBE | DE | | | | 9084 | ______ Verify Dependency Subscribers ______
11/14/14 07:22:25:221 | [INFO] | | OOBE | DE | | | | 9084 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
11/14/14 07:22:25:221 | [INFO] | | OOBE | DE | | | | 9084 | Adobe SpeedGrade CC 2014_8.0.1_AdobeSpeedGrade8AllTrial 8.0.1.0 {1B5CE265-CAC1-47EB-B543-42C3C08D35D1}: 0 (0,0)
11/14/14 07:22:25:221 | [INFO] | | OOBE | DE | | | | 9084 | END Operation order for all session payloads: mediaGroup (requires,satisfies)
11/14/14 07:22:25:224 | [INFO] | | OOBE | DE | | | | 9084 | Patch Adobe SpeedGrade CC 2014_8.0.1_AdobeSpeedGrade8AllTrial 8.0.1.0 {1B5CE265-CAC1-47EB-B543-42C3C08D35D1} can be applied to product Adobe SpeedGrade CC 2014 8.0.0.0 {8EFF28F0-9DFD-4208-9E04-4D49A4812CF3}
11/14/14 07:22:45:427 | [INFO] | | OOBE | DE | | | | 9084 | Setting property "installSourcePath" to: C:\Users\David1\AppData\Local\Temp\Adobe\AAMUpdater\AdobeSpeedGrade-8.0.0-Trial\8.0.1\set up
11/14/14 07:22:45:427 | [INFO] | | OOBE | DE | | | | 9084 | Setting property "mode" to: silent
11/14/14 07:22:45:427 | [INFO] | | OOBE | DE | | | | 9084 | Setting property "updateManifestPath" to: C:\Users\David1\AppData\Local\Adobe\AAMUpdater\1.0\Data\AdobeSpeedGrade-8.0.0-Trial\8.0.1 \8.0.1.xml
11/14/14 07:22:45:427 | [INFO] | | OOBE | DE | | | | 9084 | Setting property "workflow" to: updater
11/14/14 07:22:45:427 | [INFO] | | OOBE | DE | | | | 9084 | Overwrite property "extensionsOnly" to: 1
11/14/14 07:22:45:427 | [INFO] | | OOBE | DE | | | | 9084 | Overwrite property "mode" to: silent
11/14/14 07:22:45:427 | [INFO] | | OOBE | DE | | | | 9084 | Overwrite property "patchesOnly" to: 1
11/14/14 07:22:45:427 | [INFO] | | OOBE | DE | | | | 9084 | Overwrite property "updateManifestPath" to: C:\Users\David1\AppData\Local\Adobe\AAMUpdater\1.0\Data\AdobeSpeedGrade-8.0.0-Trial\8.0.1 \8.0.1.xml
11/14/14 07:22:45:427 | [INFO] | | OOBE | DE | | | | 9084 | Overwrite property "workflow" to: updater
11/14/14 07:22:45:427 | [INFO] | | OOBE | DE | | | | 9084 | Found payload actions:
11/14/14 07:22:45:427 | [INFO] | | OOBE | DE | | | | 9084 | Deciding what installer mode to use...
11/14/14 07:22:45:440 | [WARN] | | OOBE | DE | | | | 9084 | DW016: NOTE: Cannot set action to the payload Adobe SpeedGrade CC 2014_8.0.1_AdobeSpeedGrade8AllTrial 8.0.1.0 {1B5CE265-CAC1-47EB-B543-42C3C08D35D1} as it is already upgraded by the payload Adobe SpeedGrade CC 2014_8.1.0_AdobeSpeedGrade8AllTrial 8.1.0.0 {A1637408-406A-49A2-A8FD-4BBB20D4B590}
11/14/14 07:22:45:440 | [WARN] | | OOBE | DE | | | | 9084 | DW016: NOTE: Cannot set action to the payload Adobe SpeedGrade CC 2014_8.0.1_AdobeSpeedGrade8AllTrial 8.0.1.0 {1B5CE265-CAC1-47EB-B543-42C3C08D35D1} as it is already upgraded by the payload Adobe SpeedGrade CC 2014_8.1.0_AdobeSpeedGrade8AllTrial 8.1.0.0 {A1637408-406A-49A2-A8FD-4BBB20D4B590}
11/14/14 07:22:45:440 | [INFO] | | OOBE | DE | | | | 9084 | BEGIN Setting requested payload actions
11/14/14 07:22:45:442 | [INFO] | | OOBE | DE | | | | 9084 | Value returned on lookup of payload: Adobe SpeedGrade CC 2014_8.0.1_AdobeSpeedGrade8AllTrial 8.0.1.0 {1B5CE265-CAC1-47EB-B543-42C3C08D35D1} is: true
11/14/14 07:22:45:442 | [INFO] | | OOBE | DE | | | | 9084 | Action string for Adobe SpeedGrade CC 2014_8.0.1_AdobeSpeedGrade8AllTrial 8.0.1.0 {1B5CE265-CAC1-47EB-B543-42C3C08D35D1} is install
11/14/14 07:22:45:442 | [WARN] | | OOBE | DE | | | | 9084 | DW016: NOTE: Cannot set action to the payload Adobe SpeedGrade CC 2014_8.0.1_AdobeSpeedGrade8AllTrial 8.0.1.0 {1B5CE265-CAC1-47EB-B543-42C3C08D35D1} as it is already upgraded by the payload Adobe SpeedGrade CC 2014_8.1.0_AdobeSpeedGrade8AllTrial 8.1.0.0 {A1637408-406A-49A2-A8FD-4BBB20D4B590}
11/14/14 07:22:45:451 | [INFO] | | OOBE | DE | | | | 9084 | END Setting requested payload actions
11/14/14 07:22:45:452 | [INFO] | | OOBE | DE | | | | 9084 | INSTALLDIR passed path basic path validation: C:\Program Files\Adobe
11/14/14 07:22:45:452 | [INFO] | | OOBE | DE | | | | 9084 | BEGIN InstallOperationsQueue Unordered operations
11/14/14 07:22:45:453 | [INFO] | | OOBE | DE | | | | 9084 | Adobe SpeedGrade CC 2014_8.0.1_AdobeSpeedGrade8AllTrial 8.0.1.0 {1B5CE265-CAC1-47EB-B543-42C3C08D35D1}: with operation none
11/14/14 07:22:45:453 | [INFO] | | OOBE | DE | | | | 9084 | END InstallOperationsQueue Unordered operations
11/14/14 07:22:45:453 | [ERROR] | | OOBE | DE | | | | 9084 | DW028: InstallOperationsQueue: Instruction set is empty
11/14/14 07:22:45:453 | [INFO] | | OOBE | DE | | | | 9084 | Payloads passed preflight validation.
11/14/14 07:22:45:453 | [INFO] | | OOBE | DE | | | | 9084 | Call PreSession Custom Hook
11/14/14 07:22:45:453 | [INFO] | | OOBE | DE | | | | 9084 | BEGIN InstallOperationsQueue Unordered operations
11/14/14 07:22:45:453 | [INFO] | | OOBE | DE | | | | 9084 | Adobe SpeedGrade CC 2014_8.0.1_AdobeSpeedGrade8AllTrial 8.0.1.0 {1B5CE265-CAC1-47EB-B543-42C3C08D35D1}: with operation none
11/14/14 07:22:45:453 | [INFO] | | OOBE | DE | | | | 9084 | END InstallOperationsQueue Unordered operations
11/14/14 07:22:45:453 | [ERROR] | | OOBE | DE | | | | 9084 | DW028: InstallOperationsQueue: Instruction set is empty
11/14/14 07:22:45:453 | [FATAL] | | OOBE | DE | | | | 9084 | DW028: Unable to open operation queue
11/14/14 07:22:47:576 | [INFO] | | OOBE | DE | | | | 9084 | Total components installed: 0
11/14/14 07:22:47:576 | [INFO] | | OOBE | DE | | | | 9084 | Total components repaired: 0
11/14/14 07:22:47:576 | [INFO] | | OOBE | DE | | | | 9084 | Total components removed: 0
11/14/14 07:22:47:576 | [INFO] | | OOBE | DE | | | | 9084 | Call PostSession Custom Hook
11/14/14 07:22:47:577 | [INFO] | | OOBE | DE | | | | 9084 | :: END TIMER :: [Total Timer] took 44980.7 milliseconds (44.9807 seconds) DTR = 228.809 KBPS (0.223446 MBPS)
11/14/14 07:22:48:577 | [INFO] | | OOBE | DE | | | | 9084 | -------------------------------------- Summary --------------------------------------
11/14/14 07:22:48:577 | [INFO] | | OOBE | DE | | | | 9084 | - 1 fatal error(s), 2 error(s)
11/14/14 07:22:48:577 | [INFO] | | OOBE | DE | | | | 9084 | Win OS version: 6.1.1.0 64 bit Type: 1
11/14/14 07:22:48:577 | [INFO] | | OOBE | DE | | | | 9084 |
11/14/14 07:22:48:577 | [INFO] | | OOBE | DE | | | | 9084 | ERROR: DW028: InstallOperationsQueue: Instruction set is empty
11/14/14 07:22:48:577 | [INFO] | | OOBE | DE | | | | 9084 | ERROR: DW028: InstallOperationsQueue: Instruction set is empty
11/14/14 07:22:48:577 | [INFO] | | OOBE | DE | | | | 9084 | FATAL: DW028: Unable to open operation queue
11/14/14 07:22:48:577 | [INFO] | | OOBE | DE | | | | 9084 |
11/14/14 07:22:48:577 | [INFO] | | OOBE | DE | | | | 9084 | Please search the above error string(s) to find when the error occurred.
11/14/14 07:22:48:577 | [INFO] | | OOBE | DE | | | | 9084 | These errors resulted in installer Exit Code mentioned below.
11/14/14 07:22:48:577 | [INFO] | | OOBE | DE | | | | 9084 | -------------------------------------------------------------------------------------
11/14/14 07:22:48:577 | [INFO] | | OOBE | DE | | | | 9084 |
11/14/14 07:22:48:577 | [INFO] | | OOBE | DE | | | | 9084 | Exit Code: 7 - Unable to complete Silent workflow.
11/14/14 07:22:48:577 | [INFO] | | OOBE | DE | | | | 9084 | Please see specific errors for troubleshooting. For example, ERROR: DW028 ...
11/14/14 07:22:48:577 | [INFO] | | OOBE | DE | | | | 9084 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
11/14/14 07:22:48:577 | [INFO] | | OOBE | DE | | | | 9084 | END - Installer Session
11/14/14 07:22:48:577 | [INFO] | | OOBE | DE | | | | 9084 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
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Message was edited by: apurohitpakxelaos wrote:
Do I miss something, I thought I read his post several times
What you're missing is that he was updating (not installing, not activating) the iPhone when it "screwed up and like turned off". This means that he didn't have a problem connecting the phone to his PC iTunes before, or he wouldn't have been able to even attempt to update. Obviously, he had to have activated and synched the phone successfully at some time before updating.
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Click Wheel Ipod says "needs software update", won't connect
help!!!
thank goodness i found this forum.
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thank you!!!what version of os x does she have (ie. 10.4.9/.10, etc.).
Try reinstalling the COMBO update to 10.4.10.
Intel download:
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PPC download:
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Hi,
we have an update for you. We're upgrading our cloud storage platform, and the version 1.0 sync app will no longer be able to sync to Creative Cloud starting May 16, 2013.
To continue syncing your files without interruption, please take a moment update to the 1.0.5 release of Creative Cloud Connection preview. Here's how to get it:
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