Speedgrade won't launch

I've just installed CC, Speedgrade. Never had any versions on my system before this. Speedgrade won't launch at all. I turned off automatic graphic switching, yet to no avail. Any ideas?
I have a MBP Retina
Runnin OS 10.8.3
2.6 GHZ Intel Core i7
16 GB Ram

Speedgrade CC 2014 won't launch, OS X 10.9.4. Speedgrade CS6 and CC did on the same machine, OS X 10.7. I used it seldom but need to use it regularly from now on so this whole thing is a disaster.
2012 Macbook Pro Retina. Nvidia GeForce GT 650M. Premiere Pro CC 14, AE CC 14, Photoshop CC14 etc. run fine.
1. User settings failed to load.
2. 30 inch Cinema display not detected, I have the laptop closed and the laptop display off. Maybe this is an issue. But others seem to have problems on workstations as well.
3. drivers not detectable.
SPEEDGRADE LOG:
2014-08-25 [ Build 8.0.1x7 / 2014-07-29 ]
Machine:   joshuas-mbp-2 in domain
User:      OwlDrive
Mode:      64-Bit
Display:   Display not detectable
Driver:    Driver not detectable
CPU:       Name: Intel(R) Core(TM) i7-3720QM CPU @ 2.60GHz
           Model: 58, Family: 6, Stepping: 9
           Total Threads: 8
           Features: MMX SSE SSE2 SSE3 SSSE3 SSE4.1 SSE4.2 AES AVX F16C POPCNT RDTSCP RDRAND
Base path: /Applications/Adobe SpeedGrade CC 2014/Adobe SpeedGrade CC 2014.app/Contents/MacOS/
Arguments: "/Applications/Adobe SpeedGrade CC 2014/Adobe SpeedGrade CC 2014.app/Contents/MacOS/sgmacosx"
17:47:34 [IrLog]           LogFile initialized
17:47:34 [GlobalSettings] Loading user settings from /Users/OwlDrive/Documents/Adobe/SpeedGrade/8.0/settings/User_Settings.xml
17:47:34 [GlobalSettings] Failed to load user settings, using default values.
17:47:34 [DISystem]        Initializing DI System Application Object...
17:47:34 [DISystem]        Adobe SpeedGrade CC 2014
17:47:34 [AMTModule]       Initializing
17:47:34 [AMTModule]       Starting background task
17:47:34 [AMTModule]       Background task running
17:47:34 [IrOS]            Resources loaded from /Applications/Adobe SpeedGrade CC 2014/Adobe SpeedGrade CC 2014.app/Contents/MacOS/resources/Resources.irf
17:47:34 [IrOS]            Possible locales: 27 licensed, 10 effective
17:47:34 [IrOS]            Localized string table en_US loaded successfully
17:47:34 [OpenGL]          Initializing OpenGL...
17:47:34 [OpenGL]          Vendor: NVIDIA Corporation
17:47:34 [OpenGL]          Renderer: NVIDIA GeForce GT 650M OpenGL Engine
17:47:34 [OpenGL]          Version: 2.1 NVIDIA-8.26.26 310.40.45f01
17:47:34 [SoundSubsystem] Successfully initialized sound subsystem.
17:47:34 [SoundSubsystem] 2 Sound driver(s) available
17:47:34 [PlaybackEngine] Cache Setup (RAM)
17:47:34 [PlaybackEngine]    Physical 16384MB
17:47:34 [PlaybackEngine]    Available 16384MB
17:47:34 [PlaybackEngine]    Cache:    8192MB
17:47:35 [AMTModule]       Entering idle state
17:47:35 [AMTModule]       Background task has finished

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Speedgrade won't launch - Splash Window then nothing!

Hello,
I have had an issue with Adobe Speedgrade CC 2014 not launching either stand-alone (just launching the app) or by using the Direct Link from Premiere Pro.
The Splash screen appears, then vanishes without showing the software. Basically, it looks like this after attempting to launch the app.
After that, the splash screen vanishes, and I'm left with this:
The Speedgrade app doesn't launch, and the Speedgrade Menu Bar item doesn't do much; it allows me to quit the app, or I can force quit from the dock.
This happened to me before, and I contacted Adobe Support. They logged into my machine, and did something with folders and the like, and it seemed to work for a few days, but they did not tell me WHAT they had done. My attempts just now to recreate those steps have been in failure.
Here is what I have attempted:
Opt-Shift click to launch Speedgrade, to skip Preferences.
Trash Preferences.
Uninstall-Reinstall Speedgrade.
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Restart my computer.
The computer I am using is a MacPro tower, late 2012.
3.2 Ghz Quadcore Intel Xeon
20 GB Ram
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OS is currently on 10.10.1, and Speedgrade is fully up-to-date, as is the OS, I believe.
I'm unsure of how to proceed, but would love to find a permanent solution. This is the only software in the Creative Cloud that is 'acting up' on me, and it was becoming one I had hoped to use more frequently....sadly I won't be able to do so if it fails to launch like this again. I would like to be do this myself without needing adobe support to log into my machine, as I don't recall what they did exactly, since they merely left me with a 'okay, it should work now.'
Thanks for your time!
Jonathan Williams

Yes, there have been others with similar issues. Perhaps a bit more to the Mac side of the Grand Divide, but some in PC World also. There have not been a *lot* of users with this, but some ... and for whomever this hits, it's not a minor issue, is it?
As to other software ... yes, there have been instances of PrPro & Ae having the same problem. There's a lot fewer installations of Sg (as far as I know) than either PrPro or Ae, so I've no clue as to percentage of this per program in a relative sense.
As I've noted in another thread, in a few cases the "solution" was based in Mac OS ... someone finally re-formatted their machine, re-installed their OS, then all the flipping programs on the rig ... and when firing up their Adobe DVA's, the offending program worked as per expectations after having been through every flipping thing anyone here or Adobe staff could think of without success. As I'm thinking about it, I do recall one PC user reporting a similar thing ... completely re-formatted and then things just worked. On the Mac side, there've been a couple dot-releases of the OS that have been notable for having problems here, and by reverting to the previous OS release they got back in operation. I don't know which particular numbers those are.
Re-formatting and/or reverting is a time-consuming and frustrating/painful process for most of us. I don't recommend doing so. I'm just noting that for a few, it's been an OS issue, something they couldn't find but clearly with re-installing their OS, stopped being an issue. And a few people have then tried it ... and ... just had all the pain & none of the success.
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SpeedGrade won't launch. Can anyone suggest a fix?

I've downloaded speedgrade from the cloud but when I click on the application for it to launch the load menu appears but nothing else happens. Eventually the application crashes. I've uninstalled and re-installed a number of times but the same issue keeps happening. Can anyone help?

Ok ... we need a bit more info.
Specific computer specs, at least OS/RAM/GPU/vRAM (and I'm assuming you are aware you need a 64 bit OS, these won't run on 32-bit machines)
Any other programs you've downloaded by using Adobe Cloud app, and are running?
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Hi,
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Anyone else have this ? Mail just won't launch ; opens to the main scroll screen, which stays blank, with the top and bottom bars showing – the bottom bar showing the refresh and write buttons – and then quits. Also, I cannot delete my MobileMe or GMail account, nor edit them.
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Message was edited by: TMAR

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CS3 Installer Won't Launch

OSX 10.5.5
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Hi,
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My steam won't launch ever since I updated to Yosemite I don't know what is going on.

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I also downloaded a program called EtreCheck that checks for issues so here is what it found:
Problem description:
My steam won’t launch ever since I updated to Yosemite I don’t know what is going on
EtreCheck version: 2.0.10 (97)
Report generated November 2, 2014 at 11:27:34 AM EST
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 2:20:3
Disk Information: ℹ️
ST9500325ASG disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 498.88 GB (350.08 GB free)
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R   UJ-8A8
USB Information: ℹ️
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Splashtop Streamer.app
[not loaded] com.splashtop.driver.SRXDisplayCard (1.6 - SDK 10.7) Support
[not loaded] com.splashtop.driver.SRXFrameBufferConnector (1.6 - SDK 10.7) Support
/Library/Application Support/Hotspot Shield
[not loaded] com.anchorfree.tun (1.1.1 - SDK 10.8) Support
/Library/Extensions
[loaded] com.logmein.hamachi (1.0.0) Support
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) Support
[loaded] net.telestream.driver.TelestreamAudio (1.1.0 - SDK 10.8) Support
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[failed] com.adobe.AdobeCreativeCloud.plist Support
[failed] com.adobe.CS5ServiceManager.plist Support
[running] com.logmein.hamachimb.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[not loaded] com.splashtop.streamer-for-root.plist Support
[running] com.splashtop.streamer-for-user.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[invalid?] com.adobe.SwitchBoard.plist Support
[loaded] com.anchorfree.ajaxserver.plist Support
[loaded] com.ea.origin.ESHelper.plist Support
[running] com.logmein.hamachi.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[running] com.splashtop.streamer-daemon.plist Support
[loaded] com.splashtop.streamer-srioframebuffer.plist Support
[loaded] net.freemacsoft.LiteIcon.LIHelperTool.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[failed] com.akamai.single-user-client.plist Support
[loaded] com.divx.agent.postinstall.plist Support
[loaded] com.genieo.completer.download.plist Support
[loaded] com.genieo.completer.ltvbit.plist Support
[loaded] com.genieo.completer.update.plist Support
[failed] com.google.keystone.agent.plist Support
[invalid?] com.valvesoftware.steamclean.plist Support
[running] com.w0lf.cDock.plist Support
[invalid?] net.brockerhoff.QuayMenu.plist Support
User Login Items: ℹ️
Steam Application (/Applications/Steam.app)
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Off-Helper UNKNOWN (missing value)
TotalFinder UNKNOWN (missing value)
uTorrent Application (/Applications/uTorrent.app)
Origin Application (/Applications/Origin.app)
Hotspot Shield UNKNOWN (missing value)
Genieo UNKNOWN (missing value)
Genieo UNKNOWN (missing value)
Genieo UNKNOWN (missing value)
VMware Fusion Start Menu UNKNOWN (missing value)
Genieo UNKNOWN (missing value)
CrossOver CD Helper UNKNOWN (missing value)
TuneupMyMac UNKNOWN (missing value)
Internet Plug-ins: ℹ️
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
Default Browser: Version: 600 - SDK 10.10
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
OVSHelper: Version: 1.1 Support
DivXBrowserPlugin: Version: 2.2 Support
QuickTime Plugin: Version: 7.7.3
OfficeLiveBrowserPlugin: Version: 12.3.4 Support
Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 7 Update 67 Check version
User Internet Plug-ins: ℹ️
SOEWebInstaller: Version: 1.0 - SDK 10.5 Support
NPRoblox: Version: 1, 2, 8, 25 - SDK 10.9 Support
Safari Extensions: ℹ️
GoPhoto.it
Omnibar
iTube Studio
Searchme
DivX Plus Web Player HTML5 <video>
OpenIE
3rd Party Preference Panes: ℹ️
Akamai NetSession Preferences Support
Flash Player Support
Java Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
      11% LogMeIn Hamachi Menubar
      0% syslogd
      0% WindowServer
      0% launchd
      0% opendirectoryd
Top Processes by Memory: ℹ️
202 MB mds_stores
189 MB installd
133 MB com.apple.WebKit.WebContent
129 MB Finder
86 MB ocspd
Virtual Memory Information: ℹ️
417 MB Free RAM
2.18 GB Active RAM
417 MB Inactive RAM
1.14 GB Wired RAM
10.58 GB Page-ins
195 MB Page-outs

Genieo Uninstall
Genieo Uninstall (2)      see post by Linc Davis
TuneupMyMac UNKNOWN (missing value)
Also uninstall according to the developer's instructions.
I also would remove uTorrent. You can get adware/malware and other junk from a Torrent download.

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Do a clean (re)install:
* Download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
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IPhoto 11 won't launch and crashes every time I try to rebuild the library. Urgh.

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APPLE if you can hear me... shouldn't you be testing this stuff prior to release? I know you do but I mean, like REALLY testing it? This is my second iPhoto upgrade disaster. The last time I lost my entire library, had to spend £80 on recovery software that recovered not only most of my photos, but every image cached on my machine. So then I had the fun of sorting through literally thousands of images...
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Fix #1
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Select the options identified in the screenshot.
Fix #2
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PowerMac G4/500 MHz (1 GB); iBook G4/1.33 GHz (1.5 GB) Mac OS X (10.4.3) (still using 10.3.9 Panther on PowerMac)

Menu Bar Problems ..........
Check the following link for OS X troubleshooting steps. When doing so, following all steps in the order provided:
http://www.thexlab.com/faqs/repairprocess.html
1 If resetting permissions doesn't help, you may have a corrupt preference file... Delete....
Delete ~/Library/Caches (folder)
~/Library/Preferences/com.apple.systemuiserver.plist
~/Library/Preferences/ByHost/com.apple.systemuiserver.xxx.plist
where 'xxx' is a 12 digit (hexadecimal) numeric string
• Then log out and back in again. You may need to go to System Preferences to put back the menu items you need to display.
• Removing systemuiserver.plist will cause the right half of the menubar back
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- Restart and test your applications.
• If this does not work, move the "Preferece" folder back to ~/Library
• If this works, delete the old preferences folder. (You'll have to go through some of your System Preferences and apps to set the preferences back to how you like them).
3. Navigate to ~/Library and drag the "Fonts" folder to the desktop.
- Restart and test your applications.
- If they work start adding the fonts back few at a time.
( A likely suspect is Time RO, also if you do not use Classic you can trash the classic fonts.)
4. Check Permissions Inside Home Folder
- Navigate to ~/Library.
- Get Info (Command + i) on the "Applications Support" folder.
- Open the "Ownership & permissions" flippy triangle.
- Make sure you are the owner, with "read and write" access.
- Click on "apply to all"
- If this is correct, open the "Applications Support" folder and do the same procedure (Command+I) for the folders with the names of the applications you are having trouble with.
Note...The reason to check this is because repairing permissions with Disk Utility doesn't touch permissions inside your home folder.
• Create a new User.... go to System Preferences/ Accounts and click on "+" at bottom left of window..... and test the apps in this new account if they work the problem is isolated to your User
(~ means your home directory)
george w

Xcelsius exe won't launch - Entry Point Not Found message given

-Operating System: Windows XP
-OS Patch level: SP3
-Office Version: 2007
-Flash Player version: Adobe Flash Player 10
-Xcelsius Version and Patch Level: Xcelsius 2008 5.3.0.0
-Xcelsius Build number (Help>About Xcelsius): <not accessible>
-Business Objects Enterprise version/patch level (if applicable): Crystal Reports 12.1.0.892 - SP1
-Issue Description: Xcelsius exe won't launch - Entry Point Not Found message given
-Steps to Duplicate: When I try to open Xcelsius.exe, I receive a message box that says "Xcelsius.exe - Entry Point Not Found" "The procedure entry point ?LevelDiffToFirst@CTreeBtnCtrl@@QAEHPAU_TREEITEM@@@Z could not be located in the dynamic link library TreeBtnExtDll.dll."
I have uninstalled and re-installed Xcelsius with the same results.
Also, when I open Crystal Reports 2008, the "Crystal Reports 2008 SP1 - Software Manager" opens and shows an update available - SP2. When I try to install the update, it downloads and then displays a message the this update is only available for Crystal Reports 2008 SP1. I believe that is my current version.
After some research, I believe my CR Runtime app may be a different version than what Xcelsius.exe is expecting, but I don't know how to check or fix that. Any help is appreciated.

Hi
I think I've managed to fix this error. I compared the TreeBtnExtDll.dll in my Xcelsius directory on the machine that wasn't working and one that was and found that the broken machine was using an older and smaller version of TreeBtnExtDll.dll. 89k and a date in 2008 I think. So I copied my newer version which was 109 k and dated 11/2009 into the C:\Program Files\Business Objects\Xcelsius directory of the broken machines and now xcelsius appears to be working fine.
I had lots of trouble installing the SP3 release because of the media issues so maybe the install wasn't complete.
Anyway, I hope this helps you
Rowena

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