Speedtester test 2
Can anyone advise me how to get to test2 please.
I can run test 1 which fails during peak times,then I change my Netgear 834 router settings to the [email protected] but I just get a new window with the "server not found" message.
If I use the startup_domain login, I get a new window with verifying user details which then times out.
Any ideas please .
Ta.
Solved!
Go to Solution.
lol djh,
You seem to have given up with the other thread. All this test user/ startup stuff is confusing the issue. Your line speed is 8128Meg so your download speed should be in the realms of 6-7Meg. If it is not it is probably because the line profile is imposing a low speed limit on your line (a bit like having a 10mph speed limit on a motorway). It sounds to me as though you still have the profile (speed limit) of your 1Meg line so they have told the line to connect at 8Meg but the speed limit signs still say 1Meg. If I was you I would stick to your guns and insist that the profile is reset.
Similar Messages
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Ahhhgh! Coventry 02476 s-l-o-w broadband 1mbps
Yesterday I noticed my broadband was slow. It was down to 0.5 - 1.5mbps - it is normally about 16 mbps. I rang the helpline and they tested my line and said there was a network fault in the area after a fault at the exchange was "resolved" on Saturday. That didn't make any sense to me, but I guess that somehow by resolving a fault they have affected my BB speed.
I don't think there is a problem with the physical line, they have tested that already. Also, I have the problem on both lines I use (I have a different broadband line for business). That is just as slow - also it is on a different hub/router. I have checked my profile and that is 14.5 mbps.
I rang again today and they said that I was speaking to second line support. The guy then said he would reset and reconstruct my line or something and that should return the speed. He then got me to stick a paperclip in the hole at the back of the homehub and let it restart. That was 2 hours ago and it is just as slow as ever.
Does anyone else have any problems in this area following the "resolving" of the fault on Saturday ? The guy on the phone line sounded as if he didn't know of any problems, and said everything looked fine on my line.
PaulHi, I have included the information below on ADSL from the hub and a speedtest I ran at around the same time. I turned my hub off this evening for about 5 minutes to check the extension lead it is plugged into. When I plugged it back it seemed about 1 Mbps faster, but fluctuates between 3 - 6.1 on the beta test. I then ran the full speedtester test and include the results below.
ADSL Line Status
Connection Information
Line state: Connected
Connection time: 0 days, 00:56:51
Downstream: 16.09 Mbps
Upstream: 1.152 Mbps
ADSL Settings
VPI/VCI: 0/38
Type: PPPoA
Modulation: G.992.5 Annex A
Latency type: Fast
Noise margin (Down/Up): 8.6 dB / 6.1 dB
Line attenuation (Down/Up): 17.4 dB / 9.4 dB
Output power (Down/Up): 20.1 dBm / 12.0 dBm
FEC Events (Down/Up): 0 / 0
CRC Events (Down/Up): 113 / 0
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
HEC Events (Down/Up): 61 / 0
Error Seconds (Local/Remote): 13 / 0
I switched the hub off earlier this evening to check the extension lead.
The hub is a BT hub 3.0.
I ran a speedtest and got the following:
Download speed achieved during test: 2.32 Mbps
FOr your connection acceptable speed is 4 Mbps - 21 Mbps
IP profile for your line is 14.53 Mbps.
Upload speed achieved - 0.61 Mbps
Upstream rate IP profile on your line is 0.83 Mbps. -
BT Infinity Install - Friday May 6th, Bookiing and...
Ordered BT Infinity upgrade being already on Option 3 Total Broadband. Tested at Speedtest the day before install using the old white Home Hub and was getting a download of some 19.8kbps Booking process on phone call to BT was pretty easy. Also noted that as I was beyond contract now, Infinity means a new 18 months contract term. Hub delivery package was spot-on 2 days before. Engineer turned up well on time on the appointed day.
Initial problem arose. The Hub and the extra modem (wall or floor mounted) which was a surprise addition not mentioned by sales, both have to be mounted and connected right where the incoming main phone socket is and not near my PC in my home office room. My first Home hub simply connected via phone extension cable run round skirting boards to the office and then a short ethernet lead to PC. This is NOT posisble with the new Infiinity Hub 3 as it has to be connected close to the new modem and new split main socket. (Higher power consumption with two devices running all day shows on my energy meter)
This meant I had to either find near 50-60 foot of ethernet cable and the most local shops had was 10 metres or go wireless and my PC has no wireless card. Result = walk to local IT shop and pay an extortionate near double internet price of 25.99 for a Zyxel wireless usb plug to get Infinity. Plus the Engineer can't stay in your home alone even if you say its ok so he had to leave while I did this and stand outside for me.
Alll ended ok but the engineer did not do a speed test . He did say he achieved 40 mbps at the box which is across the street.
IT IS a LOT SLOWER THAN TOTAL BROADBAND OPTION 3 - I have tested speed since twice now using BT's own Speedtester Test 1 on the following day May 7th at mid afternoon where local shops and others are running networks.. and got 14387 kbps download and 8184kbps upload, WELL below what I had before and WELL below promised speeds ( IP Profile =38717) Today's test at 2130 hrs when all shops are shut and I am one of very few residents in town centre is even poorer..13387 kbps download and 8072kbps upload !! Speedtest. net gives even lower figures 6.49mbps download and 7.82mbps upload.
Plan to call BT tomorrow and ask what is happening as if this doesnt improve might look to rethink this while I still have a cooling off period on a new 18mths contract.It's no better, today July 6th the service is so slow it barely functions at all and I have checked everything, reset the modem and hub, spent hours on the phone to barely understandable support personnel who offer aplogies yet have no clue beyond basis repetitive diagnostics what might be wrong. I work in IT and understand that when your service won't resolve the DNS for almost any website for an entire business day it isn't a problem with my PC. Ive lost an entire working day at a huge cost to myself and I am thoroughly fed up with Infinity service
Today's BT speedtest shows me the great new super fast Infinity service is giving me a fabulous 2.4 Meg connection...... laughable isn't it when the minimum acceptable should be 12mbps
Test1 comprises of two tests
1. Best Effort Test: -provides background information.
2. Upstream Test: -provides background information.
Download Speed
2438 Kbps
0 Kbps
38717 Kbps Max Achievable Speed
>
Download speed achieved during the test was - 2438 Kbps
For your connection, the acceptable range of speeds is
12000-38717 Kbps .
Additional Information:
IP Profile for your line is -
38717 Kbps
Upload Speed
3279 Kbps
0 Kbps
10000 Kbps
Max Achievable Speed
>
Upload speed achieved during the test was - 3279 Kbps
Additional Information:
Upstream Rate IP profile on your line is -
10000 Kbps Test Result Page 1 of 1
http://speedtester.bt.com/ 06/07/2011 -
What on earth is going on with my connection?!
So, Infinity installed and activated on Tuesday (18/10). OR Engineer informed me I was the first to have infinity installed on the Peterborough Central (01733) exchange so whether this has contributed to the problems I am experiencing and about to enlighten you with I do not know but anyway..........
Day 1 - Installation went a treat. Engineer arrived at 2pm and was gone within the hour. Took my first BT Speedtester test @ 4pm and results were as follows:
Date Download IP Profile Upload IP Profile
18/10/2011 16:00 34025 Kbps 38718 Kbps 7757 Kbps 10000 Kbps
Internet was used up to around 11pm without any problems before I called it a night.
Day 2 - Woke up in the morning, turned on PC, opened IE9 and could not browse any pages. Just a blank screen with the little loading icon spinning in the tab at the top of the page. Thought nothing of it, went to work, came home around 7pm, turned on PC, opened IE9 and same again. Could not browse one single page. Phoned BT India, explained all the lights on my HH3/modem were working as they should and both my PC and Hub manager confirmed I was connected to the Internet. We proceeded to reset IE9, done a factory reset on the HH3, even tried my laptop (both wired and wirelsss) to see whether I could browse any pages but none of this worked. India said they would do further checks that night and call me back by 9.30pm. They never did, I accepted defeat and went to bed.
Day 3 - Woke up around 4am, decided to try IE9 and heaven above, I was able to browse the internet again! Went back to bed, got up, went to work, came home in the evening, turned on PC, opened IE9 and again all was great!! BT Speedtester tests taken that day were as follows:
Date Download IP Profile Upload IP Profile
20/10/2011 04:30 34550 Kbps 38718 Kbps 8253 Kbps 10000 Kbps
20/10/2011 19:05 26370 Kbps 38718 Kbps 8010 Kbps 10000 Kbps
Day 4 (yesterday) - Turned on PC for first time at around 4:15pm and for the first 3 hours all was great. Then the **** hit the fan again and all of a sudden, whilst pages were loading, they were literally taking minutes. Some simply wouldn't load at all! Phoned India again, was informed I had a fault on my line and an engineer would contact me. BT Speedtester tests taken that day were as follows:
Date Download IP Profile Upload IP Profile
21/10/2011 16:40 14462 Kbps 38718 Kbps 4469 Kbps 10000 Kbps
*21/10/2011 21:40 579 Kbps 38718 Kbps 2871 Kbps 10000 Kbps
*Test taken in the midst of all the troubles.
Day 5 (today) - OR Engineer arrived at around 8.30am without prior notice. He does a line test and all was ok. He had a text message on his mobile that said I should be receiving the full 40mb down / 10mb up. I turned on PC, opened IE9 and surprise surprise all was working as it should again. Because of this, the OR did not conduct any further checks, said 'if it ain't broken don't fix it' and left! All seemed good until 3.30pm when pages were again becoming painfully slow. I again phoned India who said they'll send another engineer out to me in the morning. Anyhow, this continued until 11.30pm (40 mins ago as I write this) when everything started to work as it should again!?! BT Speedtester tests taken today were as follows (I could not take any other tests in between as the internet was simply too slow to cope):
Date Download IP Profile Upload IP Profile
22/10/2011 09:30 35671 Kbps 38718 Kbps 8136 Kbps 10000 Kbps
22/10/2011 12:15 35816 Kbps 38718 Kbps 2168 Kbps 10000 Kbps
22/10/2011 15:15 33660 Kbps 38718 Kbps 8185 Kbps 10000 Kbps
22/10/2011 23:35 35565 Kbps 38718 Kbps 8228 Kbps 10000 Kbps
So what on earth is going on here?! I know it's not the PC, I don't believe it's the equipment (hardware or software). It's like someone turns a switch on and off as and when they'd like my broadband to work?! I have practically sat at the PC for 8 straight hours trying to load pages to no avail (or at least taking far too long to load) then suddenly out of nowhere, it starts to work as normal again?!
If it's working in the morning when the engineer arrives what's he going to do? Absolutely nothing! I don't need to be Einstein to know that come the afternoon it'll go down again!
Has any of you ever experienced anything like this? Please say you have and if so how on earth did you rectify it (assuming you have)?!
Any advice/help would be gratefully received.
Many thanks.
Paul
You won't get to ride the racehorse...until you've ridden the mule.... - RogerB 13/04/2010Really pleased to hear that mate, even if it isn't really the outcome you wanted.
Of course it could well be either the HH3, hub or both. Personally, I don't think it is as like I mentioned in my opening post, it's like somebody switches a button on and off as and when they want me to use broadband. Take yesterday for example, from 8.30am-3.30pm the internet was working perfectly. From 3.30pm-11.30pm, I struggled to do any browsing as pages were that slow. From 11.30pm onwards and as I write this at 7.30am, it's working perfectly again. And I bet you now at some stage this afternoon, it will practically come to a complete standstill again.
Engineer arriving between 8am-1pm but if it all looks good, what can he do?! I need them to be here when it's not working properly. Given I'm in the 10 day training period, I've tried to use the internet as much as possible as suggested. Perhaps in my case this is having a reverse effect and slowing me down or throttling me instead?! It has to be something between the exchange and cabinet or a fault at both as the only things that have changed my end are 1. The face plate to the master socket, 2. the HH3, 3. the modem and 4. the cables attached to both and given one minute my broadbans is fine and the next it practically stalls, I think the issue rules out any hardware/software fault.
But maybe chasing this equipment is worth a try?
You won't get to ride the racehorse...until you've ridden the mule.... - RogerB 13/04/2010 -
I normally have a descent constant connection of 7mb with abit of fluxuation in it, but for the last month my speed at its been an average of 1mb, at most 2.5mb, lowest 0.03mb < which is more often i did a speedtester test at 2 am and i got a speed of 348KB on a tiny red bar my normal through put is 7500 but my current is 2500 my line estimate is the same has bt cut me down because i have an unlimited package and i have barley used the line in the last few months other than normal surfing please help i could barley load google this morning
welcome to the forum
in order for the forum members to help please can you post the adsl stats from your router may need to 'show detail' to get all stats (if hub enter 192.168.1.254 in your browser and navigate to adsl or use a-z, if netgear enter 192.168.0.1) and run btspeedtester (MAC users may have problems) http://speedtester.bt.com or http://bt.custhelp.com/app/answers/detail/a_id/9354/c/346,4740,5520 and post the results .
are you connected directly to the NTE5 master or test socket or to somewhere else? Is the master the only phone socket in your home?
Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal
Someone may then be able to offer help/assistance/suggestions to your problem
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’. -
Good afternoon to all
Another pretty standard post for this forum really - I'm with BT Broadband and have been for quite some time. This is a problem we've had for the entire time we've been with BT and sadly contacting them via phone hasn't helped us at all. Through the estimated speed checker offered by both BT and other sites, we're estimated to be between 3.5 and 5mb broadband. What we're actually getting is far, far lower at around 2.2mb. We've checked all the wiring in the house, replaced all the filters, and even when the router was upgraded to the HH3, no change in speed whatsoever. The connection is rock solid, only ever resetting itself when we've had power cuts - so from what I can glean, there ought not be a problem regarding a stuck IP profile. I don't live in the middle of nowhere, so it's especially frustrating when somebody who lives just 1/4 of a mile away form myself and is also with BT gets a standard 15mb speed.
If anybody can offer some insight in to the problem or a way to possibly combat it, I'd be greatly appreciative. Thanks.
For what it's worth, here's a copy of the line status details (the connection time is short due to a power cut yesterday). If anything else may be needed, please ask.
ADSL Line Status
Connection Information
Line state:
Connected
Connection time:
1 days, 22:02:26
Downstream:
2.217 Mbps
Upstream:
1.01 Mbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.5 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
6.8 dB / 5.6 dB
Line attenuation (Down/Up):
45.0 dB / 29.4 dB
Output power (Down/Up):
17.1 dBm / 12.4 dBm
FEC Events (Down/Up):
858439828 / 1331
CRC Events (Down/Up):
27322 / 555
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
21318 / 1126
Error Seconds (Local/Remote):
21953 / 301I had a quick look at the bellwire suggestion - this is definitely food for thought, however I do have an older style socket so I am not technically allowed to remove the plate. Thank you however!
John46 - thanks for replying too. I have done a quiet line test, and it came back perfectly silent. I also did the speedtester test and the results came back pretty much identical to how they do whenver I try that one:
1. Best Effort Test: -provides background information.
Download Speed
1.87 Mbps
0 Mbps
2 Mbps
Max Achievable Speed
Download speedachieved during the test was - 1.87 Mbps
For your connection, the acceptable range of speeds is 0.8 Mbps-2 Mbps.
IP Profile for your line is - 2 Mbps
2. Upstream Test: -provides background information.
Upload Speed
0.72 Mbps
0 Mbps
0.83 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 0.72Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.83 Mbps
We were unable to identify any performance problem with your service at this time.
It is possible that any problem you are currently, or had previously experienced may have been caused by traffic congestion on the Internet or by the server you were accessing responding slowly.
If you continue to encounter a problem with a specific server, please contact the administrator of that server in the first instance.
We have identified that you have additional services enabled on you broadband line, please click continue to run advanced service tests. -
One Month On.
Transferred to BT one month ago from Homecall(tiscalli).
opt3 package.not fibre.
download speed has dropped from 6.9Mbps down to 5.8Mbps, all times peak and non peak.
upload speed has dropped from 700Kbps to 440Kbps
quiet line test is silent.
single master socket, no secondary sockets. removing front plate makes no difference.
Phone unplugged for tests, but made no difference to speed.
distance from exchange 1.7Km
Hub is left on all the time. Cycled today to try new Ext.IP address.
don't use P2P.
speedtester test:
Download speedachieved during the test was - 5143 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :7808 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 6000 Kbps
(profile was at one time 6500)
Hub3 results:
ADSL Line Status
Connection Information
Line state: Connected
Connection time: 0 days, 06:04:51
Downstream: 7.625 Mbps
Upstream: 448 Kbps
ADSL Settings
VPI/VCI: 0/38
Type: PPPoA
Modulation: G.992.1 Annex A
Latency type: Interleaved
Noise margin (Down/Up): 6.1 dB / 23.0 dB
Line attenuation (Down/Up): 34.0 dB / 21.0 dB
Output power (Down/Up): 19.9 dBm / 12.2 dBm
FEC Events (Down/Up): 26306 / 0
CRC Events (Down/Up): 7 / 0
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
HEC Events (Down/Up): 68 / 0
Error Seconds (Local/Remote): 5 / 0
Can I expect any better connection speed?Latest stats, not much changed.
Download speedachieved during the test was - 5364 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :7808 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 6000 Kbps
ADSL Line Status
Connection Information
Line state: Connected
Connection time: 3 days, 09:16:24
Downstream: 7.625 Mbps
Upstream: 448 Kbps
ADSL Settings
VPI/VCI: 0/38
Type: PPPoA
Modulation: G.992.1 Annex A
Latency type: Interleaved
Noise margin (Down/Up): 6.1 dB / 23.0 dB
Line attenuation (Down/Up): 34.0 dB / 21.0 dB
Output power (Down/Up): 19.9 dBm / 12.2 dBm
FEC Events (Down/Up): 2734728 / 3
CRC Events (Down/Up): 217 / 1
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
HEC Events (Down/Up): 2833 / 4
Error Seconds (Local/Remote): 174 / 3
actual max download speed 5.8Mb
exchange, NR305AQ, caister-on-sea -
Yes, another boring question about broadband speeds. Sorry!
I moved to BT Broadband from another ISP a couple of weeks ago in the hope of getting better speeds. A BT Speedtester test when I was with my previous ISP said that my download speed was 3218 Kbps and that the IP Profile for my line was 7150 Kbps. Since my move to BT the download speed is a little better than that, usually in the 3500 to 3700 range but with a low of 2340 Kbps.
When I placed my order with BT I was told, "We estimate your maximum download connection speed will be 8 Mbps. However, download speeds can vary and your actual download speed will fall within the range of 7.0 Mbps and 8.0 Mbps." Clearly I'm not achieving anything like that.
Today's result:
Download speed achieved during the test was - 3662 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :8128 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 7150 Kbps
And details from my Home Hub Manager:
Connection Information
Line state:
Connected
Connection time:
14 days, 14:56:30
Downstream:
7.938 Mbps
Upstream:
448 Kbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.1 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
14.6 dB / 26.0 dB
Line attenuation (Down/Up):
13.5 dB / 5.5 dB
Output power (Down/Up):
17.9 dBm / 12.1 dBm
FEC Events (Down/Up):
19718 / 19
CRC Events (Down/Up):
67 / 7
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
344 / 5
Error Seconds (Local/Remote):
51 / 4
I've done a quiet line test and couldn't hear any noise on the line.
My Home Hub is connected to an extension phone socket, largely because the master socket is up in my loft and is now covered with about a foot and a half of insulation. However, in the past when I was trying to troubleshoot speed issues with my previous ISP I did cart my desktop computer up into the loft and connected my router to the test socket but speeds didn't improve at all. I therefore don't think the problem is with the phone wiring inside my house.
I know my speeds aren't disastrous but at the same time they're only about half of what I was promised by BT. As things stand, I would have been just as well to have stayed with my previous ISP and thus to have avoided the hassle of moving my account.
Can anyone suggest why my speeds are mediocre and what might be done to improve them? I'll be very grateful for any advice.you have an 8mb connection with the correct profile of 7150 but your throughput/download is lower than I would expect at 3662. would have expected 6500/7000. check your exchange here for problems http://usertools.plus.net/exchanges/mso.php
http://usertools.plus.net/exchanges/?
http://btbusiness.custhelp.com/app/service_status
http://bt.custhelp.com/app/answers/detail/a_id/15036
using telephone extension cable does usually help your connection
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If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’. -
I have been unable to actually watch any on demand channels since i got BT Vison and keep getting the same error message, everything is connected properly and everything (re-conncted) it all atleast 10 or so times. still the same result.
I ran a speedtester test it's below... hopefully someone can help
Download Speed
3234 Kbps
0 Kbps
7150 Kbps
Max Achievable Speed
Download speedachieved during the test was - 3234 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :4416 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 3500 KbpsIf you don't have QofS set up on your line then I'm afraid BT Vision won't work.
When did you have it installed?
It normally takes 48 hours from fresh order for the service to become active.
If you phone the BT Vision technical helpline they ought to be able to sort it out and quality of service added to your line.
Failing that an email to : [email protected]
with a link to this thread will allow the mods to help you out and get you up and running.
Life | 1967 Plus Radio | 1000 Classical Hits | Kafka's World
Someone Solved Your Question?
Please let other members know by clicking on ’Mark as Accepted Solution’
Helpful Post?
If a post has been helpful, say thanks by clicking the ratings star. -
MSI Z87-GD65 GAMING / Killer E2200 slow upload speed
1. MSI Z87-GD65 GAMING / Killer E2200 slow upload speed
2. System
- Intel Core i5 4670K
- MSI Z87-GD65 GAMING (MS-7845)
- 16GByte Memory
- NVIDIA GeForce GTX770
- 256G SSD
3. MB Drivers
- MS-7845 (MS BIOS) : 1.B0
- Intel USB3.0 Drivers : 2.5.0.19
- Intel ME Driver : 9.5.15.1730
- Intel Chipset Drivers : 10.0.20
- Intel Smart Connect Technology : 4.2.40.2418
- Killer Network Drivers : 1.1.42.1045
- Network Drivers : Killer e2200 Gigabit Ethernet Controller (NDIS 6.30) / 2014-03-27 / 8.1.0.23
4-1. speedtest Test / Download 350MBps / Upload 5MBps
4-2. Other Notebook Test / Download 350MBps / Upload 350Bps
5-1. E22w7x64.INF / DriverVer = 03/27/2014,8.1.0.23 Driver Only Install Test
5-2. E22w7x64.INF / DriverVer = 07/03/2012,8.0.2.38 Driver Only Install Test
5-3. Killer_Network_Drivers_1.1.42.1045.exe Install Test
5-4. KillerSuite_1.1.48.1376_Win7_Win81.exe Install Test
5-5-1. KillerCleaner_64bit.exe Run
5-5-2. KillerSuite_1.1.48.1376_Win7_Win81.exe Install TestQuote
4-1. speedtest Test / Download 350MBps / Upload 5MBps
4-2. Other Notebook Test / Download 350MBps / Upload 350Bps
what is the expected upload speed?
on the second Upload 350Bps is not realistic...
there are newer drivers as well: 1.1.49.1068
http://www.msi.com/support/mb/Z87-GD65-GAMING.html#down-driver&Win8.1 64 -
I am SO angry. I've just got to get this out of my system. I've been duped. I was pestered by BT salesmen on the phone that BT could give me a better service than f2s and I fell for it. I migrated to BT at the end of last month (May 2010) and have regretted it ever since. Well that's not quite true. Just over a week ago I was on a campsite in the middle of Scotland and watching Corrie on my netbook. What joy! My needs are simple, uncomplicated, basic. I want no more than to have the capability of receiving BBC iPlayer programmes without any blips. I'm not prepared to go and live in Scotland to achieve this however. Since arriving home download speeds have been irregular, annoying, frustrating. I spent about 15 minutes trying to register for this forum; I couldn't collect the verifying email to give me access. I've had to unplug my BT Hub and plug in again to get here. I've read forum entry upon forum entry both here and on 'thinkbroadband' and can scarcely understand what they are all going on about. I have tried numerous Speedtester tests over the last week. I have interrogated my BT Homehub and shared such data with other thinkbroadband forum members. I have plugged in and out of my master socket and the test socket within. I have listened on my phone line for noise and been unable to persuade myself one way or another ( I am deaf to a degree). Nothing does any good. I have read so many horror stories about BT's India based help line and BT's frustrated engineer workforce who basically spin you a yarn that you accept because you haven't the technical know-how to argue with them. So what do I do now? I just wish I hadn't left f2s. I've gone from the frying pan into the fire.
Hi thanks for your offer of help. Incidentally the only way I could get on the forum was by rebooting my hub. Prior to this it wasn't fast enough to open up my email access to obtain the authorisation link.
First of all I'll give you the speedtester result prior to the reboot:
26.06.10 08.52 Downspeed 76 Range 50-135 . No downstream or upstream recorded. IP profile 135 (plugged into test socket)
About 15 ,iniutes after the reboot: plugged into BT broadband accelerator:
26.06.10 10.33 Downspeed 105 Range 50-250 Downstream 1152 Upstream 448 IP Profile 135
26.06.10 11.27 Downspeed 103 Range 50-250 Downstream 1152 Upstream 448 IP Profile 135
ADSL line status
Connection Information
Line state
Connected
Connection time
0 days, 01:39:49
Downstream
1,152 Kbps
Upstream
448 Kbps
ADSL Settings
VPI/VCI
0/38
Type
PPPoA
Modulation
G.992.1 Annex A
Latency type
Interleaved
Noise margin (Down/Up)
2.0 dB / 13.0 dB
Line attenuation (Down/Up)
65.0 dB / 31.5 dB
Output power (Down/Up)
1.9 dBm / 1.3 dBm
Loss of Framing (Local/Remote)
0 / 0
Loss of Signal (Local/Remote)
0 / 0
Loss of Power (Local/Remote)
0 / 0
FEC Errors (Down/Up)
5312 / 6
CRC Errors (Down/Up)
272 / 4
HEC Errors (Down/Up)
343 / 2
Error Seconds (Local/Remote)
144 / 8
Stats from Hub
ADSL line status
Connection Information
Line state
Connected
Connection time
0 days, 01:39:49
Downstream
1,152 Kbps
Upstream
448 Kbps
ADSL Settings
VPI/VCI
0/38
Type
PPPoA
Modulation
G.992.1 Annex A
Latency type
Interleaved
Noise margin (Down/Up)
2.0 dB / 13.0 dB
Line attenuation (Down/Up)
65.0 dB / 31.5 dB
Output power (Down/Up)
1.9 dBm / 1.3 dBm
Loss of Framing (Local/Remote)
0 / 0
Loss of Signal (Local/Remote)
0 / 0
Loss of Power (Local/Remote)
0 / 0
FEC Errors (Down/Up)
5312 / 6
CRC Errors (Down/Up)
272 / 4
HEC Errors (Down/Up)
343 / 2
Error Seconds (Local/Remote)
144 / 8
Hope this helps. -
IP Profile shows 83.63 Mbps on 80/20???
Afternoon guys.
Haven't been on here in a while so my apologies if this has already been raised but I've just ran a BT Speedtester test and my IP Profile is showing as 83.63 Mbps, yet since I had Infinity 2 activated on launch day, it's never been higher than 77.43 Mbps and that was only for the first week or two (it's averaged 65-74 Mbps since then).
The broadband has been connected for over 10 days, I did run a test maybe 5/6 days ago and the IP was around 74 Mbps so I've not had a disconnection yet my IP has apparently increased.
Is this another glitch in the system???
You won't get to ride the racehorse...until you've ridden the mule.... - RogerB 13/04/2010Can you log an Img mate of your diagnostic check here.
Please click on pink star to the left and say thanks if I have helped you at all!. Thank you. Home Hub Page- http://bthomehub.home/
BT Speed test- http://www.speedtest.btwholesale.com/
Speedtest:-http://diagnostics.bt.com/login/?workflow=Speed
Net Connect test- http://netalyzr.icsi.berkeley.edu/index.html -
Broadband speed has decreased (rapid) recently
Heya,
I have been having speed troubles recently and this seems to be the place to go.
Unfortunatly the customer support I have received has not been the most helpful. I think engineers will be carrying out tests on my exhange over the next couple of days but it was tough to tell as the phone call was rather confusing... I wont go into why but it was not due technical content of the call!
I used to connect at around 8mb and get download speeds that matched this (700-800KB/sec depending on prime time use etc). Over the last couple of weeks I noticed I could no longer stream iPlayer HD and now at times I am struggling with youtube at 280p! Its only the last few days that I have been getting VERY low performance.
Below are some stats that may be helpful.
HH3 ADSL status:
Connection Information
Line state:
Connected
Connection time:
0 days, 23:46:49
Downstream:
7.938 Mbps
Upstream:
448 Kbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.1 Annex A
Latency type:
Fast
Noise margin (Down/Up):
12.0 dB / 22.0 dB
Line attenuation (Down/Up):
22.0 dB / 13.0 dB
Output power (Down/Up):
19.8 dBm / 11.9 dBm
FEC Events (Down/Up):
0 / 0
CRC Events (Down/Up):
3 / 1
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
1 / 0
Error Seconds (Local/Remote):
14 / 3
(Note connection time is ~24 hours due to reboots yesterday during phonecall with BT customer support. As far as I am aware, the connection does not drop itself).
BT Speed Test:
Download speedachieved during the test was - 831 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :8128 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 7150 Kbps
Hopefully I don't need to mention it here (as I have had to many, many times to customer support :/) There are no other devices using the bandwidth. I have tested on multiple platforms (main PC, work laptop, mobile phone speed test etc). I use a wired connection (apart from when testing with phone!).
The connection is like this from 6pm (possibly earlier, tough to tell as Im at work) to about midnight. At midnight yesterday I managed to get around 6mb/sec on speedtest.net. This does seem to be a prime time issue but it has come on so suddenly! Also dropping this much during prime time cannot be normal!
I have tried a few things I have read such as connected directly to the test socket, changing filters, doing a line... quietness? test (07 number, option 2 is all I remember at this point ). All seemed ok/made no difference.
Any help is greatly appreciated.
Thanks,
Kai.
Solved!
Go to Solution.Slight change of plan, had to do test earlier than I was going to. Shows improvement though. The first test I posted in this thread was done at about 9pm. This one was done at 23:15.
Download speedachieved during the test was - 3268 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :8128 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 7150 Kbps
Speedtest.net shows a history of tests. This looks like the following:
The times are out by an hour (just carried out the last test at 11:13pm GMT).
Think this confirms its congestion. What are the options I have here? Is it something BT can fix or am I stuck with these speeds (or in other words am I forced to change ISP). Its worth noting that the latest bt and speedtest tests were carried out one after the other and showed a fair difference, I dont know if this points to anything? I made sure that nothing else was using bandwidth.
Thanks once again for the fast responses and help. -
Hi all,
My router has CA certificate.I think router stored certificate in nvram.
When i change my startup configuration by "copy tftp startup-config" command and then reload the router, i lost my certificate.is this normal ? i don't want to lose the certificate...Apologies, my mistake I mean PPoA not PPoE. Hence my comment around that as far as I can see the settings are the same on both routers. Interestingly, I noted when I first plugged the Belkin router in that, for the first 1/2 hour or so the speed was pretty much the same as the HH and then dropped.
I guess my other option is try to figure out why the Home Hub needs continual resetting.
I will post the adsl stats and speed tests when I get the opportunity.
Just for info, the routers both connect to the master socket, there are two sky connections spurred off this socket, both via hardwired extension cables (Sky's handiwork, not mine)
I will also try the connection via the test socket too and the quiet line test. I do appreciate that different hardware behaves differently but I would not expect a 3mbs (around 85%) performance drop! Just seems really odd. I used the Belkin for months (albeit slightly slower) before the performance dropped off drastically.
One other thing, when I first switched over to the home hub, it too had really poor speeds but, a short while after I ran the speedtester tests (a couple of days after the switchover if I recall correctly, at least a few hours anyway) it suddenly sped up again and remained stable.
All in all just seems like really odd behaviour and not something I could really chalk up to hardware differences or line contention or anything else really.
I have tried disconnecting all other connections to the Belkin, switched off wireless and ran a single speedtest connected via ethernet and it still performed really badly.
Here's hoping I'm not lumbered with an unstable BT HH forever, just to get a decent connection.
(Note: I re-connected the HH over the weekend as the web pretty much ground to a halt - back to reseetting the router every few hours! :-( ) -
135k only + speedtester can't complete test
Our line has dropped to 135k as a result of a faulty extension. That was over a week ago and the line is still at the slow speed. (Hub 2.0 connected to main socket since then)
I've tried to run the speed test a few times but it can't complete the test. It tells me I have 135k, carries out the upload test and then displays this error.
The Performance Tester could not perform Assured Rate throughput test ,
Please try again later.
Any suggestions?
Thanks
Solved!
Go to Solution.If that rate stays then your IP profile should rest eventually (between now and 5 daysm probably nearer 12 hours) but running speedtester is the only way to be sure,
If you still cannot run iit make sure you are not stopping it via firewall rules or thing slike peerblocker.
The test socket is the same as the master but will all extension wiring disconnected so you still have a fault in the house wiring it seems to me.
If my post was helpful then please click on the Ratings star on the left-hand side If the the reply answers your question fully then please select ’Mark as Accepted Solution’
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