Spending money for Captivate subscription but never ended up using it. Help!

I do not recall agreeing to renew my subscription for an additional year, why is this happening? As I mentioned, sadly (and stupidly), I have not gotten to learn/use Captivate at all. I got too busy with other stuff, but was locked into a one-year subscription commitment for Captivate 7
I don't want to be on the hook for a second year, though. I thought my last payment was in May then I was done. I certainly don't want to pay any more money for an app I've never used! Can I just switch off the auto renewal? If I've paid past my initial subscription, am I entitled to a refund, or am I too inattentive to have cancelled in time?
Uggggh - I HATE these things defaulting to auto-renewal!
Message was edited by: original author, Sue B

Hello,
Welcome to Adobe Forums.
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Thanks,
Vikram Gaur
Adobe Support

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