Spent a good hour on all of this and still the same problem, Im done with CL products for go

Question

I do all this to the T as the Creative Labs tech asked me to and I still have a stuck mute button on my windows sound properies and as I sais earlier whenever I change the REC in Surround mixer it automatically muts anything I select it to. I have all I need to see in this product, its gone tuesday morning, taking it back and getting my money back then buying a real sound card!!!!! Thanks for trying CL but after I ran through the mud trying to fix this, i've had enough.
. Click START / RUN / Type MSCONFIG and press ENTER.
2. Insert a check to the left of SELECTIVE STARTUP and deselect 'LOAD
STARTUP ITEMS'.
3. Select the SERVICES tab and select HIDE ALL MICROSOFT SERVICES.
4. Uncheck all results and click OK.
5. Click OK and reboot when prompted.
6. Enable the WINDOWS XP STARTUP MENU by rebooting your computer and
tapping F8 once every second OR holding the SHIFT key while rebooting.
7. When the menu is displayed, select SAFE MODE and press ENTER.
8. Once in SAFE MODE, insert the sound card's installation CD and exit
out of the installer
9. Click START / RUN.
0. Type "X:\AUDIO\DRIVERS\CTZAPXX.EXE into the OPEN field (replace X
with the applicable CD-ROM dri've letter).
. Click OK.
2. When the CREATIVE DRIVER UPDATE UTILITY opens, select DRIVER
UNINSTALLATION under UPDATE OPTION.
3. If two out of the three options are disabled or grayed out under
DRIVER TYPE, click OK. Otherwise, select WDM. You will then be
prompted to reboot, but please do not do so.
4. Click START / SETTINGS / CONTROL PANEL / ADD/REMOVE PROGRAMS.
5. Remove all Creative SB Audigy 2 ZS programs.
6. Close all windows, and reboot the computer normally (ENTER NORMAL
MODE).
7. The Audigy 2 ZS will be detected by Windows. Cancel the ADD NEW
HARDWARE WIZARD when able.
In order to install your soundcard properly, I recommend you to ensure
the following for the audio installation and test:
- The card is the only card installed other than the Graphics card.
- The card is at least one empty slot away from the Graphics card.
- Place the soundcard away from all the others.
- That the card is seated properly in the PCI slot.
- Move the PC's internal wires away from the soundcard.
- That the on-board sound on your motherboard is disabled through the
BIOS.
- That the on-board gameport is disabled through the BIOS.
- That your motherboard BIOS is up-to-date.
- That the operating system is up-to-date with the latest service packs
and patches.
- That there are no background applications open when you attempt the
solution.
- That the anti-virus program is disabled.
- That if you are over-clocking your system, return all options to
their
recommended settings.
- That you access the PC with administrator rights.
8. Perform an installation via the START program on the CD
(X:\CTRUN\START.EXE where X is the dri've letter of your CD-ROM dri've
that has the installation CD
**note** on some older CDs this might be x:\ctrun\ctrun.exe).
9. Reboot if prompted.
20. Please obtain the latest updates for your Audigy 2 ZS card from
our
website:-
http://us.creative.com//support/downloads/

Answer 1

Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
 Cheers, Tom