Spike in Data Usage

Hi
Since updating both my 4S iphones to 5, I've had a huge spike in data usage on ATT.
My habits haven't changed.
How can I try to determine what is causing the data consumption? I am getting data over use alerts constantly, even when I am not doing anything on my phone.
Been trying to get help from ATT.
Are there specific features that are culprit for consuming data?
Thanks
AS

Hi Ostaters5,
Data overages are no good! I’m going to show you a way to look at your data usage more closely. Most devices provide information in the settings with Data Monitors, and they’ll give you a much clearer picture. Allow me to walk you through it. Go to settings>cellular>scroll down to use celluar data for:> Please list the applications with the highest GB/MB in order. This will let us know what is using your billed data. You can turn off cellular data, and turn on the option to use the application only on Wi-fi in this same screen.
Thanks,
PamelaF_VZW
Tweet us @vzwsupport

Similar Messages

Is there an easy way to know which app(s) are causing spike in Data Usage?

I have an iphone 4, but son and daughter have iphone 5s and my wife a lumina. We all spiked in data usage last month, how do we determine what caused this? Was it Facebook or Pandora? Some other app? There must be an easy way to find out. Please advise. Thanks!

GV2,
I'm glad Mrhelper was able to shed some light on this for you! In iPhones, the amount of data you're seeing under each app is for the "Current Period." Just above that list you'll see info about the Current Period and Current Period Roaming. This is just an overall snapshot of total data usage for that period of time. The Current Period does not reset on its own, so it will be counting everything from the last time you reset it through now. You can reset it by scrolling to the bottom and tapping on "Reset Statistics."
So, for example, if you reset your statistics 3 days ago and then there's 1GB used under App Store you'll know that over the last 3 days 1 GB of data has been used for the App Store.
SarahO_VZW
Follow us on Twitter @VZWSupport

Has anyone else seen a spike in their data usage for no reason?

Anyone else seeing random really large data spikes in their usage summary?
I've had my iPhone 5 for over a year now and I've never even come close to using my data (or texts and calls for that matter).
Now all of a sudden, I got a text yesterday (5/1/14) telling me that I'm at 70% of my allotted data. Then today, I got another text telling me that I'm at 90%. That prompted me to turn off my cellular Data - and to look into my usage.
After I looked at my data usage, I saw that there were a lot of spikes in data usage ranging anywhere from 250MB to 400MB on a single day! And then when I looked more closely, I saw that these data spikes were at times when I'm sitting at home - where my phone would be on Wi-Fi!
I called customer support and the CSR was NOT helpful. She flat out lied to me and tried to say that I used 3 gigs in February and that I'm averaging 2 gigs a month! I looked up my past usage charts and she was WRONG.
She then went on to tell me that Verizon will STILL charge us on data usage EVEN IF our phones are connected to our own High Speed Internet connection! She explained that the phone will pick the faster service... Really? She's really going to tell me that 4G LTE is faster than my ISP? Wow...
I'm documenting this now so that if I see these spikes in the future, I WILL REPORT Verizon to the FCC and I hope that those of you who are having similar problems on your data billing [will do the same].

MichaelKi77,
Data charges can be quite shocking, let's get to the bottom of this to make sure we can help you prevent overages in the future. Have you downloaded any new applications? Please go to Settings>Cellular>Scroll down to see which apps use data. Then, scroll all the way down to System Services to view all data usage.
AdaS_VZW
Follow us on Twitter at @VZWSupport

Any way to determine which app is causing a spike in my data usage, I've gone over my monthly limit?

In 2 separate 2 hour periods, my phone went through 500MB of data each period - pushing me close to my monthly limit on Verizon. I turned off Cellular Data completely, and have been trying to figure out what app is doing it. It seems to be something that happens quite suddenly, as I've noticed that the phone gets really hot. And no, I'm not streaming video, I don't have iTunes match, or any of those obvious issues.
So, I've downloaded Dataman, My Data Manager, and Onavo, but unfortunately, none of them allow you to see which apps are doing the data hogging. My Data Manager does allow me to see data usage on WiFi (the other 2 don't, assuming that all you care about is cellular data)....and it at least confirmed for me what I thought.....After a day of minimal data use, I suddenly had a spike of almost 20GB of data use in 1 hour. Yes, you heard it 20GB!!!! It's as if my entire iTunes music library was being downloaded (and no I don't have iTunes wifi sync enabled, and besides, I had just previously synced via USB, so there was nothing new to sync).
My guess is this is related to this:
http://www.guardian.co.uk/technology/2012/oct/17/iphone-5-iphone
Apple needs to figure this out -- Verizone needs to compensate all of us --
But in the meantime, does anyone have any ideas on how to figure out what apps/services are using the data?

GV2,
I'm glad Mrhelper was able to shed some light on this for you! In iPhones, the amount of data you're seeing under each app is for the "Current Period." Just above that list you'll see info about the Current Period and Current Period Roaming. This is just an overall snapshot of total data usage for that period of time. The Current Period does not reset on its own, so it will be counting everything from the last time you reset it through now. You can reset it by scrolling to the bottom and tapping on "Reset Statistics."
So, for example, if you reset your statistics 3 days ago and then there's 1GB used under App Store you'll know that over the last 3 days 1 GB of data has been used for the App Store.
SarahO_VZW
Follow us on Twitter @VZWSupport

Data usage spikes

I have an iMac and an Airbook, both using Time Capsule for WiFi connection to a Verizon 551L via a CradlePoint bridge. Looking at my normal data usage on my shared plan, my computers and three iPhone 4 (3G) cell phones typically use 250MB/day with normal browsing, e-mail, etc. I have automatic downloading of updates turned off on all of my devices and I set them to power down at night and sleep during the day if I don't use them for 30-minutes. When I download iTunes albums, add an app, or update software, my usage will spike to 1-2GB, but I usually stay within my 16GB data plan. When I updated both computers to Mavericks in November, I really paid for that one, using nearly 30GB that month but hey, that was my fault. But January has been unusual. Eight days into the current billing period, I had used 5GB of my plan and on day 9, I had a 2.3GB spike at 4AM (My hardware and I were asleep). Just after noon on the same day, (while I was at work and not using my hardware) I received two data alerts on my company computer; one at 12:10PM (75%) and one at 1:23PM (90%). I live in a rural area where my nearest neighbor is out of range of my WiFi network and even if they could get through my firewall, access settings, and password restrictions, the data rate required to create those two alerts would have been (at a minimum) 2.4GB/73m or 6mbps. That's uninterrupted streaming for 73-minutes! Sorry, that's out-of-family performance, even for 4G LTE. I'm almost certain that this is a problem with Verizon's usage monitoring and not representative of my actual usage. I see a lot of posts about this same issue, so there must be something going on. I understand Verizon not being too anxious to resolve it because it's very profitable.

Good day
I heard to learn this the hard way when I got my Z10 & Q10 has the newer OS does not do data compression!
Do you have any apps running in the background? refreshing?
I got app to monitor my usage it was only was $0.99 I got Instagram sideloaded and that was my main source of data being used!
This is the app I'm using
http://appworld.blackberry.com/webstore/content/25739873/?countrycode=CA
Want to contract me? You can follow me on Twitter @RobGambino
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Unexplained Verizon Data Usage on Iphone 5s

I have data usage charges showing up on my Iphone 5s every day at 5:40am Eastern time. The problem is that my phone is not being used at that time of day and is always connected to WiFi while I am home. The data usage has been very large, from 60mb all the way up to 100mb. I see that others have posted similar concerns so I'm throwing my voice in here saying that this is not our imagination, it is happening and killing out data usage.
Here is a screen grab of my data usage. As you can see, every day at 5:40am, there is a large spike in usage. My phone is not in use at that time:
There must be an explanation and resolution for this.

Hi KingPumpkin,
We always want your charges to be accurate! Smartphones are now able to tell you what applications are using your data. Please go to cellular>use cellualr data for>and this list tells you what data was billed to your cellular data. You could screen shot this list when your done using the phone in the evening. Then compare the screenshot in the morning to see what application data has changed. Data overages can sometime be billed in delay. Your device is set to pick up the strongest signal on the device, so if the Wi-fi server is weak or reboots at 5:40am every morning, then the device will quickly switch to back the Verizon Wireless network until the Wi-fi server comes back up. You could also eliminate these charges by turning off the cellular data every night since the device is connected to Wi-fi.
Thanks,
PamelaF_VZW
Tweet us @vzwsupport

Unexplained Data Usage While iPhone is Not in Use

I have been a loyal customer to Verizon for 4 years. I had an iPhone 4S until Sept. 23rd, when I purchased an iPhone 6 Plus. Prior-to the swap, I received a data usage notification, saying I was at about 90%, on Sept. 19th. This was one day before my billing cycle restarted, so I ignored it. Now, I've had no change in use, no change in WiFi connectivity at home or work (which have been the same at both locations for 5 years), and in less than 2 weeks, I have, for the first time ever, gone .2 GB over my 2GB monthly allowance.
When I went into My Verizon to review the list of times/amounts of data use, I found something that neither Verizon, nor my common sense could explain, and the short of the response I received after 45 minutes on the phone was "we'll submit a billing review request." I don't care about the extra $10 or so for going over. I care for the following bullet-points:
1. I am OCD; I close every app I use directly following use
2. I have Background App Data shut off
3. My email does not have anything stuck in "Outbox" or "Sent" in either my Exchange or Gmail accounts
4. Nothing has changed relative to phone usage in the last 4 years
5. THE MOST IMPORTANT FACT: These data spike are occurring at between 5:22am and 6:30am, before I'm even awake on weekdays, AT HOME, connected to my wireless router. The router is fine, and the phone works perfectly, as well as my router at work.
I'm also a back-end networking engineer. None of this makes sense.
Spikes from 70mb - (and in one instance) 250 mb while the phone is not in use, and connected to my home Wifi.
Additionally, one suggestion from Verizon rep "Jason" was to bring the phone to Apple, because there may be a problem with it.
Someone, anyone, please get me some answers on this. Right now, it seems like neither Verizon nor myself can detail the data use, and I simply don't want to deal with this headache every month.
I feel like Verizon is scamming me..

MichelleH_VZW - you responded to a commenter on my post, but not to the actual post. There was no help in that response. Any chance you can read above and give some insight?
I know what the dates and time are from looking at the rundown in My Verizon, and the peak data spikes (as noted above; 70-250 mb in a quick/brief timeframe) are during times when my phone is not in use (5:22am - 6:30am on weekdays, while I'm still asleep), when connected to my home wifi, and all apps are closed (no background app data is used as I have that shut off).
It would be awesome to have some restored faith in you guys, here..
Sent from my iPhone

Unbelievable Data Usage MiFi4620L Jetpack 5839 How Could It Be?

First off, I am a retiree with limited high tech knowledge. We purchased the JetPack about 18 months ago to use while traveling. I also have an iPhone and she has an iPad (wifi only). She has a basic phone as does my 90 yr old Mom. About two weeks ago, I was checking my data usage for the month and was shocked to see that the JetPac had used 5G's of date in one day. In all of the time we have had the JetPac we have never used that much in one month. We do not download music, movies or use "streaming". I immediately called Verizon and was referred to one of the tech guys who was helpful in one sense but couldn't tell me why that much data was used in a 7 hr. window. He did suggest that maybe someone hacked into my wifi even though it is password protected, I live in a retirement community (homes not condo's) and most all of my neighbors can barely use their email much less figure out how to hack my wifi. Anyway, I am now turning off my jetpack after every use (which I never did in the previous 18 months). This is a real pain turning off and on and then having to worry about data use. We only check emails and check into about five or six websites. I like the Jetpack but since we can no longer travel, I guess I will go back to Brighthouse (TV, Internet,Phone) provider and not use the JetPack. Because of this unusually data usage, I have had to increase my data plan to 12g's as I am only halfway through the billing period and am up to almost 9G usage. Any suggestion or ideas would be appreciated.
Things I have now done:
Turn of JetPack when not using in daytime and totally at night.
Called Verizon for help but no real help there.
Reset my JetPack password
Here is my data log from Verizon on the day in question followed by chart 2 with typical three day data usage.
05/26/2014
5:44 PM
0.00235
05/26/2014
1:05 PM
0.09408
05/26/2014
7:05 AM
5.73543
05/26/2014
1:05 AM
0.00123
05/25/2014
7:05 PM
0.12117
05/29/2014
2:20 AM
0.00042
05/29/2014
2:20 AM
0.00002
05/29/2014
12:19 AM
0.05747
05/29/2014
12:17 AM
0.00028
05/29/2014
12:15 AM
0.00024
05/29/2014
12:14 AM
0.00012
05/29/2014
12:12 AM
0.00054
05/29/2014
12:03 AM
0.00009
05/28/2014
11:14 PM
0.11618
05/28/2014
5:14 PM
0.07579
05/28/2014
11:14 AM
0.14465
05/28/2014
5:14 AM
0.01108
05/27/2014
11:14 PM
0.00062
05/27/2014
11:14 PM
0.00001
05/27/2014
6:51 PM
0.03675
05/27/2014
4:50 PM
0.00001
05/27/2014
12:51 PM
0.01073
05/27/2014
6:51 AM
0.07409
05/27/2014
12:51 AM
0.00068
05/26/2014
6:51 PM
0.07414
Thanks

One of your devices, most likely the laptop, must have pulled an update overnight and completed at 7:05 AM on 5/26. This is not a confirmation but a "what most likely happened" solution to your problem. VZW does not grant us the tools and data necessary to confirm exactly what happened during your data usage sessions. Unless you had a monitor setup in place to begin with there is no way to know with certainty what exactly happened.
Chances are that whatever download your laptop/ipad required has already gone and done its business. Your usage should not spike again until the next one and no one can tell you when that will be. If you continue to see spikes then have a friend stop by to bring the laptop to a public hotspot so it can complete its updates without chewing your data plan to pieces.
Phones typically do not behave the same way in a data usage situation since they are designed to be on a metered data plan from the start. Ipads and laptops are not in the same boat. Automatic updates as well as viruses or malicious users can take over your personal device and consume data without your knowledge or consent. I'd focus on these two devices for the time being.
Should you have the patience to continue with VZW the next step would be to use isolation and figure out which device has been compromised or behaving badly. You will need to leave your Jetpack online with only one device connected to it at a time. Review the data logs religiously, Id wait for a fresh billing period, and check to see when your data spikes accordingly. Once you know the device then you can review the next options on how to plug the leak.

Insane Data Usage When Phone Is Not In Use

I started noticing over the last month or so, that my wife's line has been using triple the data I do.
She is not a data user as I am...
Looking at the data logs, I notice weird things like the below, usage in Megs:
2/3/2014
10:55 PM
27.57
2/3/2014
4:55 PM
45.59
2/3/2014
10:55 AM
252.32
2/4/2014
10:55 AM
34.18
2/4/2014
4:55 AM
116.82
On 2/3 at 10:55AM, my wife was at home and utilizing our Wifi...both our iPhone connect to Wifi automatically...not that the spikes were at 10:55A, 4:55P and 10:55P...always on the 55th minute...
On 2/4 she used 116Mb at 4:55AM...she was asleep and again, the phone was on Wifi
2/5/2014
4:46 PM
84.14
2/5/2014
10:46 AM
93.39
2/5/2014
4:46 AM
30.25
2/4/2014
10:55 PM
61.84
2/4/2014
5:58 PM
85.13
Note again on 2/4...10:55P (following same pattern of 2/3, 3 heavy times of data usage down to the minute);
On 2/5 again, 3 heavy data usage moments when she would be at home (asleep for one of them) for two of them.
2/6/2014
12:29 PM
27.41
2/6/2014
6:29 AM
82.83
2/6/2014
12:29 AM
81.14
Again...12:29AM, on Wifi and she was asleep; 6:29AM, she doesn't get up until 7AM...again always on the 29th minute.
2/8/2014
11:53 AM
41.75
She was at home and on Wifi...
2/9/2014
6:59 AM
14.04
2/9/2014
12:59 AM
107.25
This is Sunday...both times she was asleep...she didn't wake up until 8:30AM that morning...
2/10/2014
6:59 AM
13.69
She was asleep again...
What the heck is going on here?
Can anybody help???

I am having the same problem. Went to a Verizon store to see if someone there could help me. While in the store another customer was in asking the same question. We were both told by the Verizon store manager that she couldn't help us. She told us to call Verizon to get it straightened out. Tried to get through to Verizon on the phone and got tired of being on hold for 30 minutes. Went online to try to "chat" with a representative and I couldn't get through to anyone that way either. I have a shared plan with my husband and we have never gone over the 4GB. Now it is continually sending alerts that we are going to get charged for overage. The records show data being used all hours. Even when we are asleep??? Hope Verizon gets this straightened out soon.

Cellular data usage spiking while using WIFI

Over the last couple of months, we have noticed a HUGE spike in our Cellular Data usage. We have had an iPhone 5 for a little over a year and have always been under our 2GB limit. However, during October our "usage" spiked to almost 4GB resulting in additional charges. In November, we saw our "usage" spike to almost 5GB. We do not stream music nor videos and have gone as far as to turn off data for apps and images on emails. Additionally, we use WIFI at home with multiple access points to ensure complete coverage. This is maddening and extremely frustrating knowing we have not drastically changed our usage and have most likely decreased our usage based on our awareness of the issue. Verizon's solutions are to increase our plan, turn off cellular data while on WIFI, and wipe the phone. All of which are not acceptable. The suggestion that 4G results in higher data usage than 3G is just ridiculous. I will be watching our usage this month very closely and refuse to pay any overages. If it continues to climb, I will make my voice heard the only other way I know how by walking to another carrier. I have been a Verizon supporter and customer for almost 10 years however, this is unacceptable.

My findings on the matter are summarized here...
http://www.youtube.com/watch?v=47CM06N5gIo

Spike in Data Received/Sec Causing Issue

Recently on my Macbook while listening to satellite radio on the radium application it will disconnect. It always happens when there is a spike in Data received/sec. It generally hovers around 10kb/sec but while listening to radium it will run around 25kb/sec and there will be a spike and it could go up to 600kb. It happens every couple of minutes or so and causes radium to disconnect and then try to reconnect whenever it hits the high kb/sec. What could be causing this spike to happen? Could I have downloaded something to cause this problem. This doesn't happen on my imac.
Any help would be great.
Thanks.

Hi Ostaters5,
Data overages are no good! I’m going to show you a way to look at your data usage more closely. Most devices provide information in the settings with Data Monitors, and they’ll give you a much clearer picture. Allow me to walk you through it. Go to settings>cellular>scroll down to use celluar data for:> Please list the applications with the highest GB/MB in order. This will let us know what is using your billed data. You can turn off cellular data, and turn on the option to use the application only on Wi-fi in this same screen.
Thanks,
PamelaF_VZW
Tweet us @vzwsupport

What causes cellular data usage to decrease if last reset has not changed? I reset every pay period cuz I do not have unlimited and was showing 125 mb sent/1.2g received. Now showing 98mb sent/980mb received. Last reset still shows same

I reset my cellular data usage every month at the beginning of my billing period so that I can keep track of how much data I am using thru out the month. I do not have the unlimited data plan and have gone over a few times. It's usually the last couple days of my billing cycle and I am charged $10 for an extra gig which I barely use 10% of before my usage is restarted for new billing cycle. FYI, they do not carry the remainder of the unused gig that you purchase for $10 which I disagree with. But have accepted. Lol Moving on.
I have two questions. One possibly being answered by the other. 1. Is cellular data used when I sync to iTunes on my home computer to load songs onto my iPhone from my iTunes library(songs that already exist)? 2. What causes the cellular data usage readings in iPhone settings/general/usage/cellular usage to decrease if my last reset has not changed? It is close to end of my billing cycle and I have been keeping close eye. Earlier today it read around 180mb sent/1.2gb received. Now it reads 90mb sent/980 mb recieved. My last reset date reads the same as before. I don't know if my sync and music management had anything to do with the decrease but i didn't notice the decrease until after I had connected to iTunes and loaded music. I should also mention that a 700mb app automatically loaded itself to my phone during the sync process. Is cellular data used at all during any kind of sync /iPhone/iTunes management? Is the cellular data usage reading under iPhone settings a reliable source to keep track of monthly data usage? Guess turned out to be more than two questions but all related. Thanks in advance for any help you can offer me. It is information I find valuable. Sorry for the book long question.

Is cellular data used at all during any kind of sync /iPhone/iTunes management? Is the cellular data usage reading under iPhone settings a reliable source to keep track of monthly data usage?
1) No.
2) It does provide an estimated usage, but it's not accurate. For accurate determination, you should check the remaining/used MBs from the carrier (most of the carriers provide this service for free).

Why do I have mysterious cellular data usage (Verizon) every 6 hours on all 3 of my iphone 5's?

I have recently uncovered mysterious cellular usage on three different iPhones. I am a Verizon customer and discovered this by examining the cellular data use logs. What I found are a long series of mysterious data usage logs. I have visited the Genius Bar at my local Apple Store 3 times now to log notes and discuss the issue. It is being escalated.
The characterstics are as follows:
All my family phones have the appropriate IOS and hardware updates (verified by the GeniusBar at my local Apple Store).
This is occuring across three phones, which happen to all be iphone 5. Two are 5 and the other a new 5s. We do have one iphone 4 in the family but the issue (so far as I can tell), is not happening on it.
One iphone 5 has IOS 7, the other IOS 6. The new 5s has of course IOS 7.
Mysterious data use happens even while connected to wifi.
Each mysterious data use log entry is exactly 6 hours apart. For example: 2:18 AM, 8:18 AM, 2:18 PM, 8:18 PM, 2:18 AM ... etc. It cycles AM and PM, same times, for a day to many days until some condition causes it to change (evolve).
The times evolve. One day it could be cycling through at one time series, then it changes to another time sequence and continues until the next condition.
The data usage is anywhere from a few K to many MB. The largest I've seen is over 100 MB.
The logs clearly show these usages are not due to human interaction. It is a program.
If cellular connection is used frequently (by the owner), the pattern is hard to pick out. Luckily, my family member is very good about only using wifi whenever possible, so these mysterious use patterns are easy to pick out.
Verizon allows access to 90 days worth of data logs, so I downloaded and analyzed them. This has been happening for at least 90 days. I have found 298 instances of mysterious use out of 500 total connections to cellular. A total of 3.5 GB of mysterious cellular data has been recorded as used in that 90 days by this phone alone. Only .6 GB of the total cellular data use is legitimate, meaning by the person.
This issue is occuring across three different phones. Two are iPhone 5, and the third is a recently purchased iPhone 5s. The 5s I have not touched beyone the basic startup. I have left it alone on a desk for 3 days, and looking at the logs, the mysterious data use in the same pattern is occuring.
So ... I am speaking to both sides, Verizon and Apple to get answers. Verizon puts their wall up at data usage. It doesn't matter how it is being used, you simply need to pay for it. Yes, the evidence I have gathered is getting closer to someting on Verizon's end.
Before pressing in that direction, I am hoping someone reading this may recognize this issue as a possible iPhone 5 issue ... OR ... you, right now, go look at your data usage logs available through your carrier's web account, and see if you can pick out a pattern of mysterious use. Look especially at the early morning instances when you are most likely sleeping.
I am hoping this is a simple issue that has a quick resolution. I'm looking for the "ooohhh, I see that now ..." But I am starting to think this might be much bigger, but the fact is, most customers rarely or never look at their data usage details, much less discover mysterious use patterns.
The final interesting (maybe frightening part) thing about all this is that I discovered while talking to Verizon ... they do not divulge which direction the data is going. This goes for any use, mysterious or legitimate. Is cellular data coming to your phone, or leaving it? Is something pulling data from your phone? We know that it is possible to build malware apps, but the catch with my issue is that it is also happening on a brand new iphone 5s with nothing downloaded to it.
Thanks for your time

Thanks for the replies. It took a while not hearing anything so thought I was alone. I have done many of the suggestions already. The key here is that it occurs on both phones with apps, and phones still packaged in a box.
A Genius Bar supervisor also checked his Verizon data usage log and found the same 6 hour incremental use. Suprisingly, he did not express much intrigue over that. Maybe he did, but did not show it.
I think the 6 hour incremental usage is the main issue here. I spoke with Verizon (again) and they confirmed that all they do is log exactly when the phone connected to the tower and used data. The time it records is when the usage started. I also found out that the time recorded is GMT.
What is using data, unsolicited, every 6 hours?
Why does it change?
Why does it only happen on the iPhone 5 series and not the 4?
Since no one from Apple seems to be chiming in on this, and I have not received the promised calls from Apple tech support that the Genius Bar staff said I was suppose to receive, it is starting to feel like something is being swept under the rug.
I woke up the other day with another thought ... What application would use such large amounts of data? Well ... music, video, sound and pictures of course. Well ... what would someone set automatically that is of any use to them? hmmm ... video, pictures, sound. Is the iPhone 5 succeptible to snooping? Can an app be buried in the IOS that automatically turns on video and sound recording, and send it somewhere ... every 6 hours? Chilling. I noted that the smallest data usage is during the night when nothing is going on, then it peaks during the day. The Genius Bar tech and I looked at each other when I drew this sine wave graph on the log print outs during an appointment ...

ICloud sync and data usage

After upgrading my ATT iPhone 4 to iOS5, I thought I would try out iCloud. I read somewhere, that it only syncs when it is connected to a powersource, and maybe I read that wrong, but I interpret it to mean when I am connected to either a power outlet or my computer using the cable. In otherwords, it wouldn't sync while I was out and about, away from my wireless home network, using the 3G network.
Is this not correct?
Because 2 days ago I racked up 80 MB of my data plan (not iCloud storage) while I slept at home, where I have a wireless network. I found this out by getting a text warning from ATT the next day, that I was close to using up my alloted 200MB data usage. I checked out my account online, and sure enough the 80MB transferred in the middle of the night. I didn't notice the "documents and data" setting was turned on so it looks like my apps updated while my phone was in sleep mode. Is there anything else it could be? I have everything iCloud turned off now and wondering if there is something I should know about to avoid wasting my data usage?

elko wrote:
After upgrading my ATT iPhone 4 to iOS5, I thought I would try out iCloud. I read somewhere, that it only syncs when it is connected to a powersource, and maybe I read that wrong, but I interpret it to mean when I am connected to either a power outlet or my computer using the cable. In otherwords, it wouldn't sync while I was out and about, away from my wireless home network, using the 3G network.
Is this not correct?
Because 2 days ago I racked up 80 MB of my data plan (not iCloud storage) while I slept at home, where I have a wireless network. I found this out by getting a text warning from ATT the next day, that I was close to using up my alloted 200MB data usage. I checked out my account online, and sure enough the 80MB transferred in the middle of the night. I didn't notice the "documents and data" setting was turned on so it looks like my apps updated while my phone was in sleep mode. Is there anything else it could be? I have everything iCloud turned off now and wondering if there is something I should know about to avoid wasting my data usage?
I think possibly you are thinking about wireless sync of iTunes. That can be set to happen when you connect to a charger etc, but that is not the same thing as you are descrbing with iCloud.

My iPhone 5s has no visual voicemail or regular voicemail and data usage is off the charts....

Okay so problem number 1 with my new iPhone 5s is data usage has spiked tremendously. I don't know why this is as for the last 2 years I have had an iPhone 4 and barely ever used 1GB a month. Now with my 2GB allowance I reached 90% used midway through the month. I have turned off the LTE and now have turned off cellular data completely and am only using wifi. I don't understand why my data usage has been so high this month since I am using my phone the same way. Is it the LTE?
My second problem is my phone has no voicemail. It tells me visual voicemail is unavailable and to call my voicemail. Except when I call my voicemail it asks me for a password. I have had my phone number for over 5 years and never had a password and now I can't get into my voicemail. I tried resetting the Network settings, that did not work. I have left my self voicemails and no notification even shows up. I called *86 to create a voicemail and it asks for a password which I never made.
I am EXTREMELY angry with Verizon's service at this point. I can not use my data until next month, and now I can't even receive voicemail messages. If someone could please tell me what is going on I would be appreciative.

To answer your first question, the answer is yes, it is the LTE. Your iPhone 4 could only connect to 3G and so therefore unable to transfer data as quickly as 4G on the 5s. So then you end up using more data than you have before.
And your second question. I am not sure as to why it's asking for a password if it never was before. You can reset your voicemail password if you log into your MyVerizon account. Hope that helps

Spike in Data Usage

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