Spilled Nail Polish on my macbook pro

My sister spilled nail polish all over my macbook pro. It is on and under the keys and on the screen. Everything works fine, but the nail polish just won't come off. I lifted off one key to try and clean it, and now that key won't come back on. Do you think apple will give me a new macbook since I am under warrantee? Will they clean it? I don't even know what to expect.

Probably the best outcome is qualifying for a "depot repair." That's when Apple send your computer to a central refurb facility rather than fixing it in your local store. If the case is not damaged, they will fix everything that they find wrong for a flat fee of about US$300. If the case cannot be cleaned, the price goes up by a couple of hundred to install your parts in a refurbed case. If the display must be replaced, add some more.
I'm guessing you are looking at a US$500-800 repair assuming you can get the depot repair. You'll have to ask Apple how they would handle it.
But Kappy is right--your Apple warranty does not cover this type of damage. You can check with your homeowners' insurance coverage. That might ease the pain but you still have to pay the deductible.

Similar Messages

  • I spilled nail polish remover onto my keyboard.

    I spilled nail polish remover onto my keyboards and everything was okay. After a few minutes, the keys started not working and then the computer shut off.
    after two hours or more my macbook starting making a loud vacum nosie and the lights on the keybaord were on but the screen was still black. Also the charger was not charging. Then after a few minutes, the keyboard shut off and thevacum noise shut off.
    My macbook pro wont turn on anymore. Wondering if this is fixable and how much its going to cost ? What needs to be fixed and yeah.
    btwThis happened just yesterday.

    The only way to answer your questions is to take it in for testing/servicing.

  • I spilled nail polish remover on my keyboard about 30 some minutes ago... it is okay, the only problem is my some of my keys don't light up anymore. Is there a way I can make them light up again without getting it fixed?

    Spilled nail polish remover on keyboard

    Hello kallieford and welcome to Apple Support Communities,
    "my some of my keys don't light up"
    Well if that's the only thing that happened you're very lucky. I would have expected severe keyboard issues!
    Losing a few leds on the keyboard is pretty minor.

  • Sister spilled nail polish remover over her MacBook...

    So my sister wasn't thinking it was a bad a idea to be watching a YouTube video on her MacBook Pro while using nail polish remover and keeping the bottle open. Low and behold she knocked it over and it spilled all over her keyboard. I took the liberty of attempting to check the computer, albeit very simple, by just taking off a few keys to see if any pooled up. No remover was found under any of the keys likely due to it containing acetone (evaporates quickly.)
    The MacBook Pro shut down a few moments after the spill, sadly. I know it has to do with the acetone likely dissolving wires, parts of the circuit board, etc. I also know AppleCare doesn't cover accidents, but her AC expired in July. My main question: What are the repair costs? I know it's going to be pricey, for sure. When I tell her the whole deal I want to able to supply her with options. If she wants to repair it, go for a cheaper but good-for-now laptop, etc.
    Thanks for the potential help!

    HowWeStult,
    So the important thing is not to try to turn on the MBP (As mentioned by Sparkleberry).  If possible you should take the bottom off and disconnect the battery. Use iFixIt as has been mentioned.
    It would depend on what the solvent was in the remover. Earlier it was acetone and now they're using something chemically similar:
    http://www.chemistryislife.com/the-chemistry-of-nail-polish-remover
    "       Acetone (carbon, hydrogen, oxygen) C3H6O
    Ethyl Acetate- colorless, flammable liquid
    Butyl Acetate- production of lacquers
    Aloe Vera- protects and conditions the nails
    Glycerin- helps nails and skin from drying out
    Cetyl Acetate- skin conditioning agent and emollient
    Petroleum- chemical compound with 5 membered lactam
    Phthalic Anhydride- made from crystalline "
    So with the composition listed here:
    First 3, short term - dissolving of the membrane, insulation between the membranes of the keyboard.
    Damage to the connectors (plastic) from the keyboard and between components to the logic board.
    Aloe Vera, Cetyl Acetate and Phthalic Anhydride, long term - possible hydroscopic action which would lead to eventual corrosion of keyboard and logic board.
    Depending on how much nail polish remover was spilled the consequences would be - total damage to the keyboard, possibility of resurrection of the logic board depending on the long term effects I describe. In general NPR is so volatile that it would evaporate very quickly. So the possibility of saving the logic board is high.
    Keyboard is another issue. In that case the trace from the power switch would be so damaged that you couldn't turn on the computer. There are usually pads to enable startup directly from the logic board.
    But pull that bottom off and disconnect the battery and let it dry out.
    "The MacBook Pro shut down a few moments after the spill, sadly. I know it has to do with the acetone likely dissolving wires, parts of the circuit board"
    I can't think of anything that the acetone would necessarily damage that's on the logic board. The "long term" components might have reached the logic board and caused the shutdown since they would be mildly conductive.

  • Sharing my experience, water spill accident on my Retina Macbook Pro

    I would like to share my experience to the community and to fellow mac users regarding my water spill accident on my 1-week fresh Retina Macbook Pro.
    Before begining, i appologize for gramar or spelling mistakes since I am French and English is not my first language.
    So lets begin ...
    My 2006 macbook pro started giving away and i knew that i had to replace it very soon. So i opted for a high end machine because i knew i needed something for at least 5 years.
    After much thought, i bought a Retina Macbook Pro since for work i needed a 15 inch screen laptop and portability was key for me.
    Normally at work the Retina Macbook Pro sits on an aluminum Rain Design stand, but on thursday, i was at a co-worker office brain-storming for an important presentation. So i had my Retina macbook pro sitting on a small conference table and next to it i had a cup of water (THE CULPRIT), 200 ml to be precise.
    I know, i know ... i shouldn't have been drinking a beverage while using my computer at the same time but i'm always careful with my stuff (proof my 2006 macbook pro still lives).
    So enough introduction ... After taking a sip from that cup of water i accidently spilled the cup on my keyboard. To be precise i spilled around 160 ml of tap water on the keyboard while the computer was ON (on battery).
    I froze for 5 seconds cursing in French, looking at the puddle of water on my keyboard, then i immediatley FORCED shut down the computer.
    I ran for paper towels and started absorbing as much as i can, while absorbing the water my fellow co-worker was helping me, and since the power button is so tiny and placed on the keyboard, he accidently turned it back ON again ... I immediatly turned it back off (forced) and kept on absorbing as much liquid as i can.
    To my surprise, we kept on bringing paper towels and absorbing ...The water was just sitting on top of the computer and i had the impression that not a whole much was making it inside.
    After finsihing the first cleaning process ... i placed two dry paper towels on the keyboard and closed the screen, fliped the computer upside down so it was sitting on the screen. This was on thursday. I DID NOT DISCONNECT THE BATTERY (since i did not have the necessary tools for Apple's alien screws).
    Friday morning, when i arrived at the office, i checked the laptop (still haven't turned it on) ... Paper towels were wet, so i changed them ....
    I left it over the weekend at work .... doing some research on water spills ... i decided not to use rice or hair dryers or opening the machine ... i estimated that what could've made it through the inside of the laptop was roughly 20 ml of water that was absorbed by a plastic sheet seperating the keyboard from the logic board.
    Monday, D-day, i tried turning the laptop ON and it booted normaly ... i was a bit skeptic, i was thinking maybe the RAM modules were fried or certain keys on the keyboard or the sound controller ... but nothing everything seemed normal.
    I just finished running the Apple Hardware Extensive Test and everything seems running fine.
    So to all persons who will be in the same case as mine - WATER SPILL - (not coffee, cola, or sugary acidic beverages spill). Turn off the machine as fast as you can, absorb water as much as you can, flip the computer on its screen side while placing paper towels to absorb humidity, time is on your side so the more you wait the better, in my case 3.5 days, and PRAY .
    The waranty is probably voided since black sensors inside the machine turns to red as soon as they contact water, (like litnus paper with acids or bases)
    Hope my experience will help you get through yours ...

    9 times out of 10, you cannot, will not, shall NOT get thru same,.......corrosion sets in.
    Many people suffer the pain of a "dried out and working notebook"..........  only to learn corrosion will soon ruin it.
    Liquid spills, why your MacBook chassis is a one-way valve for spills
    After a substantial spill many people will turn their notebook upside down and shake it, not only does this not work, but it spreads liquid havoc throughout your machine and makes things often as bad as possible.
    The keyboard itself acts like a one way valve in the case of a substantial liquid spill. While liquid pours into the bottom chassis easy, it does not come out easily at all, and in the case of any spill, most of it will not come out by turning it upside down. Disconnect all power and contact Apple for diagnostics and repair.
    Do not attempt to, after a spill, ‘dry out your MacBook’ and test it
    After a spill most people invariably try to “dry out” their notebook by various methods, including hair dryers and otherwise. This both does not work, and after a substantial spill of any magnitude, even if the liquid was water, residue is left behind.
    There are additionally many very tight places inside your notebook where liquids will linger for a very long time, and cause corrosion or worse.
    Immediately unplug your notebook and contact Apple for in shop diagnostics and parts replacement.
    In the case of very minor spills people will “dry out” their notebook and feel success that their notebook is working ok, however invariably in nearly all instances after 4-14 days an error / fault pops up and is usually followed by more.
    In case of a spill, damage estimates are impossible,.....anything can be fixed, without question.......the question is cost.
    contact Apple for in shop diagnostics and cost estimation ....possible parts replacement.  

  • I spilled coffee on my new macbook pro....What should I do?

    macbook pro   Mac OS X (10.4.10)  

    If you spilled coffee INTO the Mac (into the keyboard), then:
    1. Shut it down(do not put it to sleep)!
    2. Unplugg AC adapter.
    3. Leave it that way at least 24hours before turning it on again.
    4. If the computer seems dry after the first 24 hours, turn it on.
    5. Pray to GOD.
    6. If it works, you'll probably have to have the keyboard cleaned.
    7. Your warranty (including AppleCare) has expired anyway. If it doesn't work, you can't take it to Apple Store without paying for the repair (if possible). You might consider calling your household insurance provider, but that depends on terms of your insurance (if you have one).
    Message was edited by: brif

  • Spilled nail polish remover on my keyboard... help!

    :[
    I don't know what to do! The computer itself seems to be working fine, but the keys stick and I can't type properly. Will I need to replace the keyboard? Or will the whole computer end up being fried?
    Any suggestions?

    Some types of nail polish remover (namely those containing Acetone) can dissolve plastics. Think about how difficult nail polish is to remove and nail polish remover basically dissolves it. It is possible that the remover has damaged some of the keyboard components. There are also lots of internal components that may be damaged by exposure to remover. If you're talking about just a little bit, it may only be your keyboard that has been damaged... if it has actually gotten into your MacBook, you may be looking at more significant damage. The fact that your machine is not turning on is not a good sign.

  • I spilled some coffee on my MacBook Pro

    A bought a MacBook a few weeks ago , I was working whit it on the table and I spilled coffee , and now my computer is not starting , I live in Congo so I can't bring it to apple to repair it , what can I do ?

    Liquids and MBPs do not make for a good combination.  These types of incidents are not covered by the warranty.  Considering you location, the only option I can see is shipping you MBP to Apple.  Repair costs will be substantial.
    https://discussions.apple.com/docs/DOC-5511
    Ciao.

  • I spilled some water one my Macbook pro

    Hey, so i spilled some water on my laptop, and now the shift key is on all the time, i tried to clean the key by taking it out but it didnt help. Is there any way to disable the shift key?

    Spill Cleaning
    And, don't think that just because it was two teaspoons and not a glassful that there is a difference.
    Some liquid has just spilled into your Mac. What should you do?
    Do
    Immediately shut down the computer and unplug the power cord.
    Remove the computer's battery (if you can)
    Disconnect any peripherals (printers, iPods, scanners, cameras, etc.)
    Lay the computer upside down on paper towels to get as much liquid as possible to drip out.
    Note what was spilled on your Mac.
    Bring the computer into an Apple store or AASP as soon as possible.
    Don't
    Don't try to turn it back on. Liquids can help electrical current move about the components of your Mac in destructive ways.
    Don't shake the computer (this will only spread the liquid around).
    Don't use a hair dryer on it (even at a low setting a hair dryer will damage sensitive components).
    Do not put in a bag of rice in as much as rice will get into the ports and optical drive and do further damage.

  • Spilled coffee, like a fool I got careless and spilled coffee on my lighted, macbook pro keyboard. How do i get a few sticky keys and a sticky spacebar to loosen up? Safely that is.

    I know better but did a dumb thing. Can I open the case and do anything on my own? Thankfully only the spacebar, the comma and the period keys are really sticky. The touch pad seems fine and everything works. Thanks in advance.

    Turn it off.
    Unplug from the wall.
    Have the Genius Bar look at it with their full experience.
    Do not be surprised if they give you an estimate that is very high.
    Fluids and MBPs do not mix.
    Sorry.

  • I spilled water on my MacBook  Pro. What do I do?

    Immediately after spilling, I wiped down my MacBook Pro. The keyboard has a rubber cover so I'm hoping the keyboard was protected; however, my trackpad began to react slowly to my touch.
    After 5 minutes or so, the trackpad began responding better, but to be safe I turned it off as directed. What I did not know is that you're not supposed to turn it back on.
    Since I was unaware of that fact, I stupidly turned it back on. It functioned funny and was gray for a while, but everything ended up coming together and everything seemed fine; however, I noticed my fan turn on.
    Worried, I turned it off immediately.
    After shutting it off for the second time, I learned that I should keep it upside down, opened, with a towel under the keyboard and trackpad. For the past 15 minutes it's been like that.
    I only bought this laptop, ironically, on the day Steve Jobs died. My mom definitely will be ******. Is there any hope that my laptop will be okay? Or any other suggestions?
    As of now, I cannot open the laptop up because of the 10 tightly bolted screws.

    Liquid spills, why your MacBook chassis is a one-way valve for spills
    After a substantial spill many people will turn their notebook upside down and shake it, not only does this not work, but it spreads liquid havoc throughout your machine and makes things often as bad as possible.
    The keyboard itself acts like a one way valve in the case of a substantial liquid spill. While liquid pours into the bottom chassis easy, it does not come out easily at all, and in the case of any spill, most of it will not come out by turning it upside down. Disconnect all power and contact Apple for diagnostics and repair.
    Do not attempt to, after a spill, ‘dry out your MacBook’ and test it
    After a spill most people invariably try to “dry out” their notebook by various methods, including hair dryers and otherwise. This both does not work, and after a substantial spill of any magnitude, even if the liquid was water, residue is left behind.
    There are additionally many very tight places inside your notebook where liquids will linger for a very long time, and cause corrosion or worse.
    Immediately unplug your notebook and contact Apple for in shop diagnostics and parts replacement.
    In the case of very minor spills people will “dry out” their notebook and feel success that their notebook is working ok, however invariably in nearly all instances after 4-14 days an error / fault pops up and is usually followed by more.
    Yes, when you said "it worked well for a while".....99 times out of 100 thats the case (see above)!
    Is there any hope that my laptop will be okay?
    In case of a spill, damage estimates are impossible,.....ANYTHING CAN BE FIXED , PERIOD........the question is costs.....if you spend say, $600 + to repair a $600 (value) laptop (as an example) , then it becomes almost futile.
    contact Apple for in shop diagnostics and cost estimation ....possible parts replacement.  

  • Fruit Drink Spilled on my MacBook Pro, What do I do?

    Ok,
    I never thought I'd be in this situation. A watermellon drink's cup split down the side and spilled out onto my 17" MacBook Pro's keyboard and touchpad. (the laptop was on at the time.) I pulled the battery and cleaned it off as best as I could. It is now sitting on a pile of papertowls.
    What do I do? I'm terrified to turn it on (shorting it out). I have no clue what damage,if any, has been done. I am more than certain that Apple Care doesn't cover fruit drink spills. . .
    Do I open it up and clean it? If so what is the best way? Does the Genious bar ship out laptops to repair (at my expense)?
    I did file a complaint to https://www.econsumer.gov/english/ (The company is based out of Taiwan . . ) This is basically a dead-end I'm sure.
    This is a nightmare. (I have a 15" so I'm not without a computer but the 17" was my desktop replacement/has all my data. . . and costs well over 3k all together. . . )
    Advice?

    I feel sorry for you old bean, but you might be OK.......you might like to hear my story. I can't blame it on kids, its down to my own clumsy self...
    I spilled coffee (pretty bad) all over a very nice Pismo G3, which caused the screen to emit 'digital gunk', starting with a stripe at the top, and creeping all over the screen in about two weeks.
    I had to claim on the insurance, which enabled me to get a Titanium Powerbook G4 (The first model, very nice, very thin).
    About a week after it had arrived, I managed to spill coca cola (just about the worst thing you could spill apart from acid) all over it. I removed the battery, opened up the keyboard, wiped it with a damp cloth where possible, and passed a hairdryer over it. Then started praying.
    When I plucked up the courage to boot it up, it worked fine, apart from a very sticky keyboard. A new keyboard from apple was £400 in them days, so I 'stuck with it' until managing to get a second hand replacement keyboard for £115.
    I would be very surprised if your MacBook Pro doesn't survive (maybe minus the keyboard)

  • Spilled water on my MacBook Pro. What do I do?

    I spilled water on my 2010 MacBook Pro the other night. I immediately turned it off, drained the water out of the keyboard and dried the laptop. I tried turning it back on and got the apple startup white screen, but would freeze and not go anywhere. I turned it off and tried again a couple hours later. This time, the screen will not turn on and doesn't seem like the laptop is powering up. The sleep mode light turns on, but nothing else. I tried again this morning, same thing happens but the laptop gets severely hot within 10 minutes. I figure that I have probably done damage by trying to turn it back on, but I am wondering what I do from here. I am a college student and need my laptop working. Does it seem like the laptop is done for and damage repair costs will probably be too expensive and would be better to replace it? Or will it be better to take it somewhere to fix it?

    dont dare turn it on again, water / liquids migrate.
    Turning it back on is BAD, damage A can lead to B leads to C etc.
    Also water migrating around, especially while on, can wreck havoc worse than initial damage.
    Nobody here can speculate on damage on something they cannot see.
    Having repaired laptops in the past, even IF you got it completely dry, rresidue from water (iron particles etc), and wet spots under fine contacts is nearly impossible to "dry out", its just doesnt work that way.
    Lots of people try to "dry it out", most to learn little was solved in doing same, and sometimes further damage occurred.
    Make appt. with Apple store fore repair / diagnostic.
    dont turn it on again.  Sorry about the spill

  • Spilled coffee on a MacBook Pro

    I accidentally spilled some coffee on my macbook pro.  Now, the top right keys are a little bit sticky and the lights for those keys do not work?  Can this be fixed? Will it be expensive?

    Yes it can be fixed and yes it might be expensive, after Apple evaluates what othere damage might have occurred. The only way you'll know is to take your machine to your local Apple Store or an AASP and have them check out the unit. There are liquid sensors in MBPs so they will know that there has been a liquid spill.
    Good luck,
    Clinton

  • Friend spilled Drink on Macbook Pro... Keyboard sticky...

    One of my friends spilled a drink on my macbook pro and half of my keyboard is sticky (under the keys) and i was wonding if there was a way to clean that safely.

    Hi
    That *****, but there is a sollution. What you need to do is the following....
    Remove the top cover of the notebook and remove the keyboard...
    Then, wash the keyboard with water only, making sure everything is clean and not sticky anymore.
    Then the most important part is to let it dry properly, you can use a heardryer on a low heat. Just make sure its perfectly dry. Should be like new after you put everything back together.
    We fixed a notebook that got some juice spilled on it like this. They wanted to replace everything, but we fixed it 100% with only time, effort and water....
    ps, we even fixed the sticky cd-rom and removed all other juice with water aswell.
    Most essential part is to make sure everything is dry!!!

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