Spilled water over laptop :-( lost all i-tunes music!!
Hi there!
Yes I know I'm really, really silly but last week I kicked a glass of water all over my laptop rendering it completely useless. I ost everything as nothing could be retrieved from the hard drive....Baically all my purchased music from i-tunes disappeared. I've bought a new laptop now and I've just downloaded i-tunes...is there any way I can get my music back? When I sign in to my acount it knows I've purchased certain tunes but obviously they're not there...help!!
Many Thanks xxx
Carob, welcome to discussions! Not to "browbeat" you as I'm sure you're stressed enough as it is with the lost laptop, etc., but this is EXACTLY why it is CRUCIAL that you backup important files, especially purchased music. Store policy states that purchases are a one time deal & it's the user's responsibility to backup important files. That being said, the store has been know to allow for a ONE TIME re-download, although they are under NO obligation to do so. Choose the appropriate link from the following link below to e-mail the store about your situation. If you are lucky enough to get a re-download, PLEASE BACKUP YOUR FILES!
http://www.apple.com/support/itunes/musicstore/
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<Email Edited By Host>ronaldkerr24 wrote:
Now I'm using a brand new computer (Windows) and I have opened a NEW iTunes account
Now remove all your info and update the old AppleiD/iTunes account and use only that account.
You cannot transfer items between iTunes accounts.
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