Spinning Ball after wakeup from Sleep for a long time

If I wakeup my iMac after it has been a sleep overnight, the spinning ball appears does not stop. I am not able to click on anything with the mouse and the keyboard is not responsive. In other words, everything freezes up.
I have an external hard drive hooked up to the computer, if that is relevant.
Any suggestions on how to fix this?

I have 3 GBs of RAM. I typically have 3-4 apps running such as Safari, Firefox, and Word. This morning my computer woke up fine and there wasn't a spinning ball. I don't think I did anything yesterday that would have fixed the problem. Prior to this morning, I was having the spinning ball/freeze problem for the previous 4 days.
If the problem goes away, I'll post back to this forum.

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Lenovo G770 Fan not spinning up after resume from sleep or hibernate

Hi guys,
My lenovo G770 is facing an issue where when ever I resume the system from either sleep mode or hibernate, the fan does not spin up, as a result I have to either restart the system or open the system, pull the wire of the fan and put it back in the power socket.
Lets make 2015 the year of the #DO
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Solved!
Go to Solution.

Hey Abdul,
Welcome back. If the fan runs normally on first boot until you suspend / resume, then I might imagine this is power management quirk, or something confused in the embedded controller.
1) Try going into BIOS and reload defaults - this might refresh values there.
2) Try uninstall / reinstall power management driver and the energy cut software (Idea power manager).
Did you recently update BIOS or drivers?
I would also try some temp monitoring software just to see how CPU temps run after you come back from sleep to see if the fan should be running.
Mark
ThinkPads: S30, T43, X60t, X1, W700ds, IdeaPad Y710, IdeaCentre: A300, IdeaPad K1
Mark Hopkins
Program Manager, Lenovo Social Media (Services)
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Network adapters adapters disable d after wakeup from sleep mode

Hi,
I am using Windows 7 32 Bit. Sometimes Wireless, ethernet adaptors are disabled after wake up from sleep mode. Kindly guide me how to identify the root cause. What are the logs should I check refer to find the problem.
Regards,
Boopathi S

It might be a power saving option.
Control Panel\All Control Panel Items\Power Options\Edit Plan Settings
change plan settings--then change advanced power settings
Look for settings related to your Wireless card and/or your Ethernet adapters.
Don't forget to mark the post that solved your issue as "Answered." By marking the Answer you are enabling users with similar issues to find what helped you. Lewis Renwick - IT Professional

Mavericks Second monitor not detected after wakeup from sleep

Hi everybody,
seems like my problem is getting worse after updating to the latest Mavericks (10.9.5), but the general problem came up with upgrading to Mavericks.
I have two monitors connectet to my 3,1 MacPro with ATI Radeon HD 2600 XT 256 MB, which worked without any problems for years (since SnowLeopard).
After upgrading to Mavericks the Mac started loosing the connection to the second monitor after waking up from sleep.
At first only sporadically and then coming up more often. Some Google search showed that I wasn't alone with this problem. When I first started to find a solution for this, some of the workarounds others recommended seemed to help like resetting the PRAM, choosing another resolution with pressed alt button etc. but over time nothing really solved the problem. I only had a chance to get back my second monitor whenever the problem ocurred. Today none of these procedures seem to help, so I give it a shot with this post...maybe someone has a real solution for this (or at least can confirm exactly the same problem so that I can rule out some other reason than a buggy Mavericks?!?).
What I can rule out from trying different setups:
- It is not a problem of monitor brand (no NEC, both same model Xerox brand) nor size (both same resolution and 22")
- it is not a problem of connections and cables (switching the pluging switches the problem to the other monitor)
-> which brings me to the idea that the problem occurs with just one of the graphic cards ports. But since I have no other card available I'd like to rule out software problems before buying new hardware!
- The problem comes up only when waking up from sleep (immediately trying to reboot after the problem has ocurred brings no solution, the secon monitor stays undetected). Shutting down the Mac and booting up after a while (no specific time, but at least a couple of minutes) brings up both monitors perfectly.
- The monitrs try to get through to the Mac: when switching off the undetected monitor manually and switching it on again, it displays: No signal, going to sleep
Hope there is some help around here...this is really getting annoying!
Yours,
Ray

The weird thing is that every morning, when I move my mouse to wake the computer, both displays go from black to show the desktop but the second display immediately goes back to black. Unplugging it and plugging it back in eventually works after multiple trys. Restarting the computer sometimes works but not always.
The only other major change to my computer before this started happening is that I installed Leopard.
So far I've tried setting my Macbook Pro not to go to sleep but that didn't change anything.
Should I try setting my displays not to go to sleep either? I haven't tried that because Energy Saver warned me that it could reduce the lifespan of the display.

Spinning ball when waking from sleep

I'm running Leopard (10.5.7) on a PPC and over the last 2 days it's been freezing when waking from sleep.
On waking cursor moves, and Spaces works but as I click on each open application they lock up. iStat also freezes.
The panic log has a reference to com.apple.iokit.IOATAFamily - does this point to hard drive issue??
*Panic Log*
Tue Jun 16 07:52:02 2009
panic(cpu 0 caller 0x000B0504): "Uncorrectable machine check: pc = 0000000000891B34, msr = 0000000000149030, dsisr = 42000000, dar = 000000000991B000\n" " AsyncSrc = 0000000000000000, CoreFIR = 0000000000000000\n" " L2FIR = 0000000000000000, BusFir = 0000000000000000\n"@/SourceCache/xnu/xnu-1228.12.14/osfmk/ppc/trap.c:975
Latest stack backtrace for cpu 0:
Backtrace:
0x0009CC88 0x0009D63C 0x00029DA0 0x000B0504 0x000B0784 0x000B4278
Proceeding back via exception chain:
Exception state (sv=0x32c0cc80)
PC=0x00891B34; MSR=0x00149030; DAR=0x0991B000; DSISR=0x42000000; LR=0x00896DBC; R1=0x39A1FC60; XCP=0x00000008 (0x200 - Machine check)
Backtrace:
0x00896CE0 0x00896DBC 0x00890D7C 0x00896E14 0x00890CA4 0x00897C98
0x0003F2A0 0x000B1DD4
Kernel loadable modules in backtrace (with dependencies):
com.apple.iokit.IOATAFamily(2.0.1)@0x88a000->0x89bfff
Exception state (sv=0x2cb41500)
PC=0x00000000; MSR=0x0000D030; DAR=0x00000000; DSISR=0x00000000; LR=0x00000000; R1=0x00000000; XCP=0x00000000 (Unknown)
BSD process name corresponding to current thread: kernel_task
Mac OS version:
9J61
Kernel version:
Darwin Kernel Version 9.7.0: Tue Mar 31 22:54:29 PDT 2009; root:xnu-1228.12.14~1/RELEASE_PPC
System model name: PowerMac3,3
System uptime in nanoseconds: 6147457352912
unloaded kexts:
com.apple.driver.AppleBurgundyAudio 2.5.8f1 - last unloaded 2815127073
loaded kexts:
com.apple.filesystems.autofs 2.0.2 - last loaded 949460253
com.apple.iokit.CHUDUtils 200
com.apple.iokit.CHUDProf 207
com.apple.driver.AudioIPCDriver 1.0.6
com.apple.iokit.IOFireWireIP 1.7.7
com.apple.ATIRadeon8500 5.4.4
com.apple.driver.AppleScreamerAudio 2.5.8f1
com.apple.driver.AppleBurgundyAudio 2.5.8f1
com.apple.driver.AppleAirPortFW 400.9
com.apple.driver.AppleSCCSerial 1.3.2
com.apple.driver.AppleUSBDisplays 2.0.2
com.apple.driver.AppleThermal 1.0.1f2
com.apple.driver.InternalModemSupport 2.4.0
com.apple.driver.AppleUSBHIDMouse 1.2.3f1
com.apple.driver.AppleFileSystemDriver 1.1.0
com.apple.driver.AppleUSBMergeNub 3.4.3
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.0.9
com.apple.iokit.SCSITaskUserClient 2.0.9
com.apple.driver.AppleUSBHub 3.4.0
com.apple.iokit.IOUSBUserClient 3.3.1
com.apple.driver.XsanFilter 2.7.91
com.apple.iokit.IOATAPIProtocolTransport 1.5.2
com.apple.iokit.IOATABlockStorage 2.0.5
com.apple.driver.ApplePMU 2.5.6d2
com.apple.iokit.AppleMediaBay 1.0.2f1
com.apple.driver.KeyLargoATA 1.1.1f1
com.apple.driver.AppleVIA 1.5.1d1
com.apple.driver.AppleMPIC 1.5.3
com.apple.iokit.AppleGMACEthernet 1.5.7f1
com.apple.driver.AppleI2C 4.0.0d2
com.apple.driver.AppleFWOHCI 3.8.2
com.apple.driver.AppleUSBOHCI 3.3.5
com.apple.driver.AppleKeyLargo 1.7.2f1
com.apple.driver.AppleMacRiscPCI 3.4.0
com.apple.driver.AppleCore99NVRAM 1.1.1
com.apple.security.seatbelt 107.12
com.apple.nke.applicationfirewall 1.6.77
com.apple.security.TMSafetyNet 3
com.apple.driver.DiskImages 199
com.apple.BootCache 30.4
com.apple.driver.AppleMacRISC2PE 1.8.7d5
com.apple.iokit.CHUDKernLib 196
com.apple.driver.ndrv.ATY,Radeon9000i.0x1`

In an attempt to fix the problem I booted from the Leopard Install Disc.
The machine has 1 HD installed that's partitioned in 2 - OS on one volume, data on the other.
In Disk Utility the boot volume's name is disk0s10 rather that the name I gave it (the other volume name is OK). Could this have anything to do with the problem?

Windows 7 – 802.1x Authentication fails after wakeup from Sleep/Hibernation

In our environment we randomly have issues with 802.1x authentications after Sleep or Hibernation of our client-systems.
Clients have Windows 7 as OS and are up-to-date regarding regular updates/patches. Drivers (at least
network and chipset) on affected machines have also been updated.
802.1x authentication method is PEAP (EAP-MSCHAPv2) and systems are validated
against Active Directory by RADIUS.
Analyzing the logs of our RADIUS-Server you can see that the client trys to authenticate
via MAC instead of its DNS-Name/FQDN (desired method). So the request fails and the client is assigned to a different VLAN without access to the company’s resources. Following steps like DHCP work correctly.
We have enabled the tracing of RAS-components on some of our clients by executing the following command-line: netsh ras set tracing
* enabled
Analyzing the client’s log-file “C:\Windows\tracing\svchost_RASCHAP.LOG” it looks like that the
component is simply not up at that point in time, because there are absolutely no entries making it impossible to search for a specific error/error-code. Side-fact: unplugging the network-cable and plugging it in again forces the client to
authenticate again – successfully and with entries in the given log.
There has been an article KB980295 describing my issue but that does not apply to Windows 7. Hotfix KB2736878 cannot be applied (0x80240017
- install is not needed because no updates are applicable).
Does anyone have an idea how you could force the component to initialize earlier (if it is possible at all)?
Any other advice is highly appreciated as well!
Thanks a lot

Hi Deason,
sorry for my very very late reply on this.
Even if I could not solve the problem yet, I can tell about some progress.
As both KB-Files (980295 and 2481614) sadly did not help with this at all and even setting the blockperiod to 1 (I saw that 0 doesn't seem to be supported here: https://technet.microsoft.com/en-us/library/hh831813.aspx) didn't make any difference I
have been working on how to reproduce the issue. So I wrote a tiny script disabling and enabling the client's network-port on and on (I have removed outputs and logging to keep it short):
$doAllTheTime = $true
$i = 0
$DomainName = (Get-WmiObject -Class Win32_ComputerSystem).domain
$NWAdapter = Get-WmiObject -Class Win32_NetworkAdapter | ? {$_.name -like "*gigabit*"}
while ($doAllTheTime -eq $true)
$i++
$NWAdapter.disable() | out-null; Start-Sleep -Seconds 10
$NWAdapter.enable() | out-null; Start-Sleep -Seconds 10
$ping = $null
$ping = test-connection $DomainName -count 1
if ($ping -eq $null)
"Error with connection"; return
So I kept it running and after a dozens of loops the issue reoccurred. I could see that it is the dot3svc-Service that does not response anymore by the RASCHAP-log given above. Restarting the service manually triggered a re-authentication that was then successful.
So I added the restart-service-cmdlet to my script in case that the error was detected and configured a Scheduled Task triggered by the event that a network-cable has been plugged in (has to be provided by the driver). Script and Scheduled Task
have then been deployed to our clients.
Even if this is no solution it definitely helps with a high rate of incidents -
but not entirely... so I am still looking for further steps to
solve this. Any ideas are highly appreciated.
Thank you very much for your support!!! Uhle

Crashes after wakeup from sleep - due to Flash?

Every time I wake up my iMac, Safari crashes. It won't even send a report. Deleting caches didn't help. I refuse to delete prefs, cookies etc. as well.
Anyone who can interpret the crash log? The culprit may be the new Flash plugin...
Thanks a lot!
Peter
Date/Time: 2006-05-02 19:40:10.444 +0200
OS Version: 10.4.6 (Build 8I127)
Report Version: 4
Command: Safari
Path: /Applications/Safari.app/Contents/MacOS/Safari
Parent: WindowServer [96]
Version: 2.0.3 (417.9.2)
Build Version: 7
Project Name: WebBrowser
Source Version: 4170902
PID: 7861
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000000
Thread 0 Crashed:
0 <<00000000>> 0x00000000 0 + 0
1 ...romedia.Flash Player.plugin 0x092ee1f4 nativeShockwaveFlashTCallFrame + 813044
2 com.apple.SystemConfiguration 0x91400960 rlsPerform + 116
3 com.apple.CoreFoundation 0x907e4a68 __CFRunLoopDoSources0 + 384
4 com.apple.CoreFoundation 0x907e3f98 __CFRunLoopRun + 452
5 com.apple.CoreFoundation 0x907e3a18 CFRunLoopRunSpecific + 268
6 com.apple.HIToolbox 0x9321c980 RunCurrentEventLoopInMode + 264
7 com.apple.HIToolbox 0x9321c014 ReceiveNextEventCommon + 380
8 com.apple.HIToolbox 0x9321be80 BlockUntilNextEventMatchingListInMode + 96
9 com.apple.AppKit 0x936fe104 _DPSNextEvent + 384
10 com.apple.AppKit 0x936fddc8 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 116
11 com.apple.Safari 0x00006e74 0x1000 + 24180
12 com.apple.AppKit 0x936fa30c -[NSApplication run] + 472
13 com.apple.AppKit 0x937eae68 NSApplicationMain + 452
14 com.apple.Safari 0x0005cbec 0x1000 + 375788
15 com.apple.Safari 0x0005ca94 0x1000 + 375444

Hi Peter
could you post the whole crash log? - esp the 'binary images' part.
You say the "new" flash plug-in ? which version do you have?
There's general advice on Safari -fixing in this thread
To temporarily disable Flash plug-ins - Try quitting Safari & moving the Flash files from /HD/Library/Internet Plug-ins/ to your desktop, then testing again. You can Quit safari/move them back again if no improvement.

Cannot turn iPod on after it's inactive for a long time.

I have an iPod 30GB video. When I get home from work I cannot turn on the iPod without pressing the reset buttons. When the iPod comes on, there is hardly any battery left at first and then the battery goes back to its prior location.
However, after it's originally on for the day I can turn it off and on with no problem. It just happens after a long period of inactiveness.
Is this normal? Am I doing something wrong when shutting it off or could there be something wrong with iPod? Is this serious and something I should worry about?
I appreciate any help. Thanks.

After a period of about 24 hours the iPod goes into what is called deep sleep see the following support page: http://docs.info.apple.com/article.html?artnum=60945 ).
It is unusual for you to have to hit the reset buttons to turn it back on, usually just pushing down the center button will do it. The batter meter is pretty normal, it sometimes takes a second for it to check the battery and calibrate it to the screen so that is not anything to worry about.
Hope this answers your question.

My macbook pro 13'' boots very slow after mavericks update, and after booting its loads for a long time

Processor:     2.9 Ghz Intel Core i7
Memory:        8GB 1600 MHz DDR3
HDD:             1TB (5400rpm)
Graphics:       Intel HD Graphics 4000
OS:               OS X Mavericks (10.9.4)

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter "BOOT_TIME" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Note the timestamps of the BOOT_TIME log messages, which refer to the times when the system was started. Now clear the search box and scroll back in the log to the last boot time when you had the problem. Select the messages logged after the boot, during the time something abnormal was happening. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
For example, if the problem is a slow startup taking three minutes, post the messages timestamped within three minutes   after the boot time, not before. Please include the BOOT_TIME message at the beginning of the log extract—not at the end.
If there are long runs of repeated messages, please post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, select
          DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar.
There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A crash report has a name that begins with the name of the crashed process and ends in ".crash". A panic report has a name that begins with "Kernel" and ends in ".panic". Select the most recent of each. The contents of the report will appear on the right. Use copy and paste to post the entirecontents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a crash or panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.

Unplugping power when away from Mac for a long time

I finally got an APC UPS for my G4 dual 450 and my 3 external LaCie HDs (one of which runs Tiger and is my startup disk).
In the past, (before UPS) when we traveled for weeks to months at a time, we unplugged all the computer stuff even though everything IS plugged in to surge protectors. Better safe than sorry.
Now, I wonder how to unplug.
I assume the sequence to be with the computer off and the HDs therefore off as well, turn off the power on the UPS and then unplug it from the wall outlet. But - will the UPS's internal battery still be running something in the G4 (that little battery that keeps the memory going?) and will this run down the UPS battery so much that I should unplug the computer from the UPS as well?
And does it shorten the life of the UPS battery if it is left unplugged for a month or so? (or does this in fact work to my advantage, since APC says the life of the battery is shortened by numerous power outages (which we don't have anyway!)
Mrs H

Hi, Mrs H -
Expanding a bit on Jeff's comments...
Lightning seeks ground. It may travel on anything conductive, even leaping from one path to another, but what it is seeking is a connection to ground. Turning a computer and its peripherals off does not interrupt their ground connection; ditto the UPS and any other normal surge protection devices. The switches on all of that equipment interrupt only the power (hot) leads, not the ground connections.
The only way to interrupt the ground connections reliably is to unplug everything. One advantage of using a UPS and/or surge protector strips is that it makes interrupting the ground connection easier - just unplug the UPS and/or the surge strips from the wall outlet.
However, that is not quite sufficient: it is also necessary to disconnect any internet connection. Unplug the phone wire for dial-up or DSL connections, or the cable for cable broadband connections.
I had first-hand experience with such a few years ago. I was pushing the envelope, thinking I had some time yet before a coming electrical storm got close enough to be of concern. While I was using the computer, lightning struck a school across the street. A stray twinkle of lightning passed through my home office, about two feet in front of me (I say 'twinkle' because it was midday and that's all my eyes were able to register).
The computer immediately displayed a message that it had lost communication with a firewire drive, then froze. First thing I did was a force-restart, which was successful - even the firewire drive referenced in the message was back.
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Having learned the lesson relatively painlessly, I now unplug everything much sooner when such a storm is impending.

Lost signal on Airport Extreme after return from sleep

Everyday I lost my Airport signal after my computer turn on sleep for a long time.
but no prb at all if I work on it... 2,3,4 8hres
after "wake-up", impossible to "reactivate" ANY connexions !!!
Only a full restart of my computer solve this prb :-(((
Do you have any ideas ?
- firmware ?
THX, Denis
AirPort Card Information:
Wireless Card Type: AirPort Extreme
Wireless Card Locale: USA
Wireless Card Firmware Version: 405.1 (3.90.34.0.p18)
Current Wireless Network: PRIVATE
Wireless Channel: 6
Hardware Overview:
Machine Name: PowerBook G4 15"
Machine Model: PowerBook5,2
CPU Type: PowerPC G4 (1.1)
Number Of CPUs: 1
CPU Speed: 1.25 GHz
L2 Cache (per CPU): 512 KB
Memory: 1 GB
Bus Speed: 167 MHz
Boot ROM Version: 4.7.1f1
Serial Number: V7349D2XNRZ

I've found the prb !!!
go into system preferences and delete all the locations that were using airport.
Then go into keychain (utilities) and delete any airport passwords.
Turn the m/c off amd back on again and start from scratch.
All is now fine.
Denis

On my new iMac, mail has no sound after waking from sleep. If I select do not wake for network access in general preferences, the problem does not occur. Anyone have an idea on how to fix this?

On my new iMac, mail has no sound after waking from sleep. If I select do not wake for network access in general preferences, the problem does not occur. Anyone have an idea on how to fix this? Thanks --

Same here on an older iMac since Lion. Thanks for the uncheck wake for network access tip though, it doesn't do it either in that case, I will leave it that way.

My zero Key isn't working after waking from sleep mode. This is a real problem for me because my password contains a zero

My zero Key isn't working after waking from sleep mode. This is a real problem for me because my password contains a zero. I don't recall spilling anything or jamming it just that it worked before I closed the computer and wasn't after I woke it up.
I would like to fix the key but if that's not possible right away , Is there a way to reset my password without being able to type with a key thats in it?

Start by swapping the keyboard. You don't need to spend a fortune, and handy to have spare. USB cables can be bad even new.
When I had some problems Apple wanted to blame the mouse, keyboard, cable, but in the end I found
A. run Disk Warrior
B. Corrupt pref or conflict with version of Hardware Monitor and other background tasks

I have problem with WIFI every wakeup from sleep after 10.7.3 (21.5-inch, Mid 2011)

Since 10.7.3 update, i have to manually reconnect to my WiFi network at every wakeup from sleep in 21.5-inch, 2011 (intel i5)!
Apple fix it!

You're not talking to Apple. This a support forum made up of non Apple employees.

Spinning beach ball when awakening from sleep

I get the spinning wheel when awakening from sleep. Also my fans seem to be running a lot more than they used to. I've tried resetting SMC and PRAM. I recently installed a Crucial 256GB M4 SSD and enabled TRIM--not sure if that had anything to do with it. Running OS X 10.7.4 and have the latest updates. This is on an early 2011 MBP with 16GB RAM.
Anything I should do or check?
Thx

Seems to be a problem with the hard drive. Ok prior to 10.5.2. Affected drive: Fujitsu MHV2100AT PL 100gb

Spinning Ball after wakeup from Sleep for a long time

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