Spinning ball with Preview in Yosemite

Every since update to 10.10.1 when try to open picture (.png or .jpg) with preview app, get spinning ball and never opens.

Do a backup.
Quit Preview.
Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Remove the following. You may not find them all.
Containers/com.apple.Preview
Preferences/com.apple.Preview.LSSharedFileList.plist
Preferences/com.apple.Preview.SandboxedPersistentURLs.LSSharedFileList.plist
Saved Application State/com.apple.Preview.savedState
Credit Linc Davis for this solution.

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HT201740 Spinning ball with Preview app

When I use the drop down menu to see the contact sheet I get the spinning ball. Finally it will give me the sheet, but then if I delete a page, I get the spinning ball and it takes forever for it to do it. This has been going on since I updated to 10.10.1. I deleted the preferences file but that didn't help. It is possible that I really didn't delete the correct one because I had a had time finding it. I even tried to download a new copy, but I can't find one anywhere. Please help, I use this feature a lot and it is really making me crazy. Also I have 8gb of memory not 4 that originally came with computer

Back up all data. Quit Preview if it's running.
Hold down the option key and select Go ▹ Library from the Finder menu bar. From the Library folder, delete the following items, if they exist:
          Containers/com.apple.Preview
          Group Containers/com.apple.Preview
          Preferences/com.apple.Preview.LSSharedFileList.plist
          Preferences/com.apple.Preview.SandboxedPersistentURLs.LSSharedFileList.plist
          Saved Application State/com.apple.Preview.savedState
Log out and log back in. Launch the application and test.

I am having problems with my macbook pro and the dock. About every fourth time I start the computer, the dock flashes on and off, then goes completely off and all I get is the spinning ball with brief moments of the cursor. But the computer locks up.

I am having problems with my macbook pro and the dock. About every fourth time I start the computer, the dock flashes on and off, then goes completely off and all I get is the spinning ball with brief moments of the cursor. But the computer locks up.

Do you have Parallels installed by any chance? There is a known problem that causes symptoms similar to this. You do not need to actually be running Parallels at the time and nothing in ActivityMonitor would point to Parallels. An update corrects the problem:
http://kb.parallels.com/111541

Powerpoint spinning ball with change from Tiger to Snow Leopard

I recently replaced my G4s with a MacMini and a MacBook Pro. My Microsoft Office 2004 (all updates installed) works just fine in Word and Excel, but to attempt to open PowerPoint on either machine results in a spinning ball and freezing the entire computer.
I have done everything that the Microsoft website suggests, and nothing changes. Is this a nefarious plot by Microsoft to force me to buy Office 2011, or is there something else I can do to make this work. Help!

Uninstall Off '04 and reinstall it.

Spinning ball with Lion 10.7.1?

Since installing 10.7.1 on a MacBook Pro and a MacBook I continually get spinning ball delays of 1-2 minutes. Any ideas?

Interesting, my spinning balls are also very annoying since Lion upgrade, worse it seems since 10.7.2
I would guess my 12Gb would be sufficient, as would my i7 be (0 bytes Page out, so it is enough).
It happens every few minutes, especially when switching tabs in safari. Internet down 120Mb and up 8Mb should also not be the problem (it is not on the windows 7 machine, it wasn't a problem on Snow leopard). The computer is doing nothing (cpu display of activity monitor), but the balls keep on spinning and the web pages stay white for 40-60 sec.
Really annoying

Disappearing Dock + Spinning Ball with 10.6.8

Only recently and now all the time, I'm losing my dock on my Macbook Pro, and getting the spinning ball while doing practically anything. At the same time as the ball appears, the harddrive runs like it's trying to do something. I have to reboot to get it back to half normal, and that doesn't always bring the dock back.
And, during the dock malfunction, has anyone else noticed a tiny white light in the bottom left corner flickering like a harddrive status LED?
Has Apple gone off it's rocker? Or is there a virus I'm not aware of?

If you have Parallels or VM Fusion installed you should upgrade to the newest version to fix the Dock problem.
If the above doesn't apply to you then try removing the /Home/Library/Preferences/com.apple.dock.plist file. Then open the Terminal application in your Utilities folder and paste the following at the command prompt:
killall Dock
Press RETURN.

Spinning Ball with Finder Problems.

Hey Everyone,
I have a iBook G4 (1.2GHz) running Mac OS X Tiger v 10.4.3 with a major finder issue. Every time I click on the hard drive, the curser becomes a color wheel and keeps spinning. After about 5 minutes, folders start to load in the Finder, but everything is unresponsive and I eventually have to do a hard restart. I even tried to do a clean install of OS X but to no avail. Does anyone have any options to try? I am open to any possibilities.
Thank you,
Greg

I've had multiple problems with Bluetooth, just unplugging the machine while hooked to an external monitor, and yes, Finder has been acting up, but it is not consistent. Not sure what Apple broke, but I was more stable on 10.6.5. Can't imagine that just adding the Mac App Store, and other slight enhancements, they would have messed up this much. I've already had to unload VMWare Fusion because it just wasn't work well at all and I have 8 GB of RAM. Could be that VMWare is just not compatible with this update.
I will continue to test like everyone else, but I hope Apple reads these and sees the problems we are having.

Having trouble importing photos from Panasonic Lumix cameras. No error message 1 just has spinning ball, other can import using menu but ends with spinning ball. using 9.1.5 Mac OSX10.6.8. Have to restart to access iphoto

Hi I am trying to import photos into iPhoto using two Panasonic cameras both Lumix (DMC TZ3 and DMC FZ30). Worked in the past no problem, I upgrade system when prompted and am running Mac OSX 10.6.8 with iPhoto 9.1.5. When I attach cable from camera to Mac with the DMC TZ3 I get the spinning ball and nothing else and have to force quite and restart to access iphoto again without the spinning ball, with the DMC FZ30, when I plus in the cable I get an icon on the desktop and can go into iphoto and import the photos that way. When the photos have been imported I get the spinning ball again and have to restart the Mac to access iphoto without the spinning ball. Photos do import though.
Can anyone help, a really stupid, non-techie person who has no idea what she is doing, please?
Thank you

Try use a different cable.
Regards
TD

Spinning ball of death after latest security update

Help;
I have an IMac (late 2009) , 3.06 GHz Intel Core 2 Duo , 8GiB 1067 MHz, OSX Yosemite 10.10.1
After installing the latest security update my computer is very slow. I am having the spinning ball with iPhoto, Mail, Safari, Firefox, Chrome. Before I rebuild my mailbox, can someone tell me if this is a known problem with the update?
Thanks, Merry Christmas

Restart the computer and also use Disk Utility (Applications - Utilities - Disk Utility) to Repair Disk Permissions and Verify the HD. Then retest the system.

Appleworks doesn't work on my Mac Mini - spinning ball loop

I get spinning ball, with activity monitor showing 99% cpu usage for appleworks. Problem occurres when clicking in area to switch to finder. Rest of system works but can't get spinning ball to stop. Have to force quit on Appleworks.
Mac mini - Intel (1 month old) OS 10.4.6 with latest updates applied, which included a firmware fix. Appleworks Version 6.2.9 (but same failure with 6.2.7)
As suggested by Peggy did file permission check/fix and removed preference file to force a clean new preference file. Doesn't help.
Appleworks V6.2.9 seems to work OK, at least with the limited usage, WP & SS, on my PowerPC G5.
Any suggestions?
Chuck

Welcome to Apple Discussions Chuck
Obviously you found my user tip/posts on corrupt AppleWorks preferences although you said "preference file." There are four preference files in two different places. Take another look at my user tip, AppleWorks has stopped working correctly, for the file names & locations.
However, the spinning beach ball you see in AppleWorks has nothing to do with your Intel Mac or corrupt preferences but is the most complained about bug in AppleWorks 6 - known as the "Recent Items bug." The same problem will affect any Mac no matter what processor or OS. There are three user tips in the User Tips Library dealing with Recent Items.
Dale Gillard - AppleWorks slow? Spinning ball appears?
Dale Gillard - Recent items not visible/updated
Yvan Koenig - No More Recent Items

I have a 2009 Macbook Pro with 1T hdd 8GB Ram and ran Maverick without problem...Yosemite installation has me completely frozen, nothing works but the spinning ball...I had to force shutdown last night, and haven't turned it on again...what do you ad

I have a 2009 Macbook Pro with 1T hdd 8GB Ram and ran Maverick without problem...Yosemite installation has me completely frozen, nothing works but the spinning ball...I had to force shutdown last night, and haven't turned it on again...what do you advise? During installation emptied cache, etc. Backed up using time machine, fortunately.

Try these in order testing your system after each to see if it's back to normal:
1. a. Resetting your Mac's PRAM and NVRAM
    b. Intel-based Macs: Resetting the System Management Controller (SMC)
2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
4. Reinstall Yosemite: Reboot from the Recovery HD. Select Reinstall OS X from the Utilities menu, and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
            because it is three times faster than wireless.
5. Reinstall Yosemite from Scratch:
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
How to Clean Install OS X Yosemite
Note: You will need an active Internet connection. I suggest using Ethernet if possible
            because it is three times faster than wireless.

MBP retina + Yosemite + MAGSAFE CONNECTED = freeze and spinning ball!!

I'm really losing my mind...
Friday I finally installed Yosemite 10.10 on my mbp retina. At the beginning everything was perfect, then new updates like iphoto and imovie started to pop up so I decided to download them. At some point of the download the spinning ball appeared but didn't want to go away, even after 5 minutes. I couldn't use my macbook so I decided to force shut down.
After restarting I could log in, but as soon as I moved the cursor to the dock and clicked on the apps I needed to open (Mail and Chorme) everything froze and the spinning ball appeared again.
Force shut down again.
The magsafe was connected at all time.
Then I decided to go to the Apple Store to solve the problem. Once I explained the problem to the guy and turned on the macbook in front of him, everything started to work again perfectly.
I looked like a freaking idiot.
He had no explanation, he just told me to use time machine to backup my data and bring the macbook there in case the issue would appear again.
Yes I tried all the possible procedures pressing the keys when the macbook is turned on. (I kept for last the pram reset and smc reset)
Nothing.
Then this morning I realized the freezing at startup would occur only if the magsafe was connected!!! This is also why at the Apple store there was no problem at startup....no magsafe connected. I tried a few times to use the macbook normally with the battery (even now that I'm writing), and it's working perfectly!! But as soon as I connect the magsafe, go to the dock to open apps or simply click on the google chrome tabs to type in a website, everything starts to freeze again and the spinning ball stays there indefinitely.
I also tried the utility disc (in normal and safe mode). It says everything is ok.
I even tried to delete completely iphoto, imovie and caffeine and to reinstall Yosemite.
I don't want to go to the Apple Store now because it's full of people (iphone 6 just got released here in China).
Could someone help me understand what is the problem??
Thank you for all the help you can provide

Yesterday it started to do the same even with the battery! So it was impossible for me to use it. I went to the apple store...they didn't know what to tell me since the system just got released.
They ran a few tests on my macbook and it showed that it wasn't an hardware issue, it was the software. So they wanted to do a backup of my data (from one of their macbooks) but couldn't because somehow there was a password for Firevault. I never put it!! And it's not the same I always choose for my system.
Result? They had to erase everything (I'm angry because I lost a lot of my work files) and now I'm back to Mavericks 10.9.5 and I have no idea when I'll decide to update again to Yosemite.
Since Steve Jobs passed away Apple is not the same.
My girlfriend has an iphone 5, she installed IOS 8 and everything is slow as ****. Seriously.
It's really disappointing and I (we) don't trust Apple anymore.

I´m editing a video with photos, suddenly FCP X displays the spinning ball a few seconds every time I play the Timeline

I´m in a project that is primarily composed of photos, lots of them. When I reached 10 minutes of work the spinning ball started to appear after an edit and when I try to play the timeline to see the results or preview my edit. I checked the source material and I realized that I made a begginner mistake: I had a lot of photos with too high resolution (4000x3000 for example), so I resized all photos to a more manageable size for FCP, 1024x768, and then I saw the light! FCP began to work normally again. Later I added more photos to the events folders, and when I finished the import, FCP returned to the same thing I described before. Someone has a Tip? I am working with too many photos? the video is planned to last 20 minutes, maybe I will assemble it with 400 photos, but in the events I have lots of photos, 2600 aprox, some of it referenced and others copied in the events folders. Maybe I have a lot of photos in the events folders?

I´ve have done that but does not work. I have 12 GB of RAM in a Core i3 3.2 Ghz iMac, thanks

Yosemite crippled PDF text annotation with Preview.

In previous versions of preview, you used to be able to select 'textbox' markup tool and one-click create textboxes wherever you want on a pdf. Now, with the new Yosemite, selecting 'text' markup tool creating a textbox in the middle of the screen, not where-ever you click. This cripples the productivity of annotating lecture slides during a lecture. I don't want my text box to always appear right in the middle of the page- I want to click to place it.
Also, why is it vertically center justified- who, EVER, used vertically center justified text rather than vertically top justified text?
Are there anyways around this?

The link below provides instructions for annotating a pdf in Yosemite Preview, and additional links at the bottom of this page provide instructions for several other pdf editing capabilities:
Select and copy text in a PDF
Fill out and sign PDF forms
Add, delete, or move pages in a PDF
Crop or rotate a PDF
Add effects to a PDF
https://support.apple.com/kb/PH20218?locale=en_US&viewlocale=en_US

I have owned my MacBook Pro for several months. Initially, I did not have any problems. Now I have a problem with Yahoo Mail. I can open my account, but when I try to get at my mail, 2 out of 3 times I get the spinning ball that never stops. Now what?

I have owned my MacBook Pro for several months without having any problems with it. Recently I am having trouble with my Yahoo Mail. I can open it fine, but 2 out of 3 times when I try to actually open a message, the spinning ball comes on the screen and does not stop. Sometimes, I can log out or force quit and come back in to my account and use it. Other times, I run into the same problem. Any suggestions?

Killerfinch wrote:
My new yahoo account nestles comfortably in iCloud on the mine iPad.
No, your Yahoo account is not in iCloud (which only handles iCloud mail), it is in Yahoo, and the Yahoo mail account is on your iPad.
But the MacBook Pro will have none of it! I write this question now as I fear that I will be totally demented very soon and unable to formulate my thoughts clearly!
Get the correct settings for your account from Yahoo and set it up manually.
By the way, I also find the "password" issue problematical. It seems Apple want my Apple password rather than my eMail password. All very confusing.
That would depend on what you are trying to do.

Spinning ball with Preview in Yosemite

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