Spinning Beach Ball blues

Every time I click out of the PPro CS5 program area, say to Finder or Desktop, when I return to PPro I get a spinning beach ball for between 1 and 2 minutes.  Progam not crashing thankfully.  As long as I stay inside the PPro program all stays stable, but say opening Finder to drop a clip in a bin gets me a spinning beachball timeout.
Is there a setting somewhere that will stop this from happening?  It's really slowing down the workflow.
my system;
Model Name:
Mac Pro
  Model Identifier:
MacPro4,1
  Processor Name:
Intel Core i7
  Processor Speed:
3.20 GHz
  Number Of Processors:
1
  Total Number Of Cores:
4
  L2 Cache (per core):
256 KB
  L3 Cache:
8 MB
  Memory:
16 GB

Hmmm all I can say is my windows shake without me touching anything and my trackerpad is already disabled!

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    Identifier:      mds
    Version:         ??? (???)
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [1]
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    OS Version:      Mac OS X 10.6.7 (10J869)
    Report Version:  6
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    May 20 22:34:35 localhost kernel[0]: AppleACPICPU: ProcessorId=1 LocalApicId=1 Enabled
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        Mac Pro - model: MacPro5,1
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            DIMM 3
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            DIMM 4
                Empty
            DIMM 5
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            DIMM 6
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            DIMM 7
                Empty
            DIMM 8
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        Wireless:  en2: 802.11 a/b/g/n
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        HL-DT-ST DVD-RW GH61N
        HL-DT-ST DVD-RW GH61N
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            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        ST2000DM001-1ER164 disk1 : (2 TB)
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            Macintosh HDD (disk1s2) /Volumes/Macintosh HDD : 2.00 TB (2.00 TB free)
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            Apple Inc. Apple Keyboard
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        Apple Inc. Display iSight
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        2.07 GB    Active RAM
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    Okay, apparently there *is* a little problem. This part here:
    Problem System Launch Agents: ℹ️
        [failed]    com.apple.uhfu.ledcinemadisplayaudio.plist
    I believed this was normal because my audio output was set to the external USB audio interface when I ran the test, but I ran it again with the sound output set to the Cinema Display, and this message still appeared. When I click the Information symbol, it says:
    These are low-level parts of your operating system, usually provided by Apple, that run in the background while a user is logged in. Any failure that appears here may indicate a problem with your system.
    I can't tell if there's a link to my Logic problem, however.
    PS: I just remembered that I installed a system update for the LED Cinema Display which I downloaded from the Apple Support page. Maybe it has to do with that. It may have been an old update that was not needed.

  • Spinning Beach Ball of Death and Kernal Panics - Capacitors?

    Hi,
    I got this email from my mother. This is her computer, not mine. I'm technically adept, so I'd be able to help her. I'm not sure this is actually a kernal panic, or if it's another issue such as capacitors?
    ================
    Lately sometimes (at least every couple of days) when I first turn on my iMac G5 (1.6 GHz, 1.25 GB RAM, OS 10.3.9) after it's been shut off all night long, I get the colored spinning beach ball of death for a minute or so. Then the background on the monitor turns grey-green and in a box in the middle of the screen is "You need to restart your computer. Hold down the Power button for several seconds or press the Restart button" - this is written in four languages. I assume this is a kernal panic. When I restart the computer it's okay.
    When I turned it on yesterday, however, the monitor was blue, but not normal blue as it was all "wavy." The dock only appeared about halfway up from the bottom of the screen, and only the bottom part of "Mail" appeared - no Mailbox or anything else. I turned it off with the power button and it was then all right.
    Today the same thing happened, but I didn't get anything on the screen, except it was a "wavy blue" so I again used the power button to turn it off, and then when I restarted it it came on fine.
    I've also noticed that the computer is much slower these past few weeks than previously, especially when using Safari. I have also seen the spinning beach ball of death in black instead of the usual colors.
    I have not installed any new programs lately, nor ran any Software Updates lately. I have recently repaired my Permissions.
    ================
    Thank you in advance for any suggestions and advice.
    Robbi

    Hi,
    Here is the kernal panic log. Thanks. We have done Dr Smoke's Resolving Kernal Panics.
    Mon Aug 18 18:46:13 2008
    Unresolved kernel trap(cpu 0): 0x300 - Data access DAR=0x00000000449D234E PC=0x0000000000BA1464
    Latest crash info for cpu 0:
    Exception state (sv=0x2EB9C780)
    PC=0x00BA1464; MSR=0x00009030; DAR=0x449D234E; DSISR=0x40000000; LR=0x00BA144C; R1=0x18E4BAD0; XCP=0x0000000C (0x300 - Data access)
    Backtrace:
    0x00BA2F28 0x00BA1FA0 0x00B9B3CC 0x00B8B020 0x0027E650 0x00280324 0x0007AC48 0x00021668
    0x0001BCE8 0x0001C0F0 0x00094318 0x00670065
    backtrace terminated - frame not mapped or invalid: 0xBFFEE490
    Kernel loadable modules in backtrace (with dependencies):
    com.apple.GeForce(3.4.2)@0xb84000
    dependency: com.apple.iokit.IOPCIFamily(1.4)@0x398000
    dependency: com.apple.iokit.IOGraphicsFamily(1.3.5)@0x436000
    dependency: com.apple.NVDAResman(3.4.2)@0x46c000
    dependency: com.apple.iokit.IONDRVSupport(1.3.5)@0x456000
    com.apple.NVDAResman(3.4.2)@0x46c000
    dependency: com.apple.iokit.IOPCIFamily(1.4)@0x398000
    dependency: com.apple.iokit.IOGraphicsFamily(1.3.5)@0x436000
    dependency: com.apple.iokit.IONDRVSupport(1.3.5)@0x456000
    Proceeding back via exception chain:
    Exception state (sv=0x2EB9C780)
    previously dumped as "Latest" state. skipping...
    Exception state (sv=0x2F4D8A00)
    PC=0x90007878; MSR=0x0200F030; DAR=0x04FAE000; DSISR=0x42000000; LR=0x900073F8; R1=0xBFFEE490; XCP=0x00000030 (0xC00 - System call)
    Kernel version:
    Darwin Kernel Version 7.9.0:
    Wed Mar 30 20:11:17 PST 2005; root:xnu/xnu-517.12.7.obj~1/RELEASE_PPC
    panic(cpu 0): 0x300 - Data access
    Latest stack backtrace for cpu 0:
    Backtrace:
    0x00083498 0x0008397C 0x0001EDA4 0x00090C38 0x0009402C
    Proceeding back via exception chain:
    Exception state (sv=0x2EB9C780)
    PC=0x00BA1464; MSR=0x00009030; DAR=0x449D234E; DSISR=0x40000000; LR=0x00BA144C; R1=0x18E4BAD0; XCP=0x0000000C (0x300 - Data access)
    Backtrace:
    0x00BA2F28 0x00BA1FA0 0x00B9B3CC 0x00B8B020 0x0027E650 0x00280324 0x0007AC48 0x00021668
    0x0001BCE8 0x0001C0F0 0x00094318 0x00670065
    backtrace terminated - frame not mapped or invalid: 0xBFFEE490
    Kernel loadable modules in backtrace (with dependencies):
    com.apple.GeForce(3.4.2)@0xb84000
    dependency: com.app
    Wed Aug 20 07:46:37 2008
    Unresolved kernel trap(cpu 0): 0x300 - Data access DAR=0x0000000044BF434E PC=0x0000000000BA1464
    Latest crash info for cpu 0:
    Exception state (sv=0x2EE8F280)
    PC=0x00BA1464; MSR=0x00009030; DAR=0x44BF434E; DSISR=0x40000000; LR=0x00BA144C; R1=0x18E23AD0; XCP=0x0000000C (0x300 - Data access)
    Backtrace:
    0x00BA2F28 0x00BA1FA0 0x00B9B3CC 0x00B8B020 0x0027E650 0x00280324 0x0007AC48 0x00021668
    0x0001BCE8 0x0001C0F0 0x00094318 0x00000000
    backtrace terminated - frame not mapped or invalid: 0xBFFEE5A0
    Kernel loadable modules in backtrace (with dependencies):
    com.apple.GeForce(3.4.2)@0xb84000
    dependency: com.apple.iokit.IOPCIFamily(1.4)@0x398000
    dependency: com.apple.iokit.IOGraphicsFamily(1.3.5)@0x436000
    dependency: com.apple.NVDAResman(3.4.2)@0x46c000
    dependency: com.apple.iokit.IONDRVSupport(1.3.5)@0x456000
    Proceeding back via exception chain:
    Exception state (sv=0x2EE8F280)
    previously dumped as "Latest" state. skipping...
    Exception state (sv=0x2EE8BC80)
    PC=0x90007878; MSR=0x0200F030; DAR=0xE12C4000; DSISR=0x42000000; LR=0x900073F8; R1=0xBFFEE5A0; XCP=0x00000030 (0xC00 - System call)
    Kernel version:
    Darwin Kernel Version 7.9.0:
    Wed Mar 30 20:11:17 PST 2005; root:xnu/xnu-517.12.7.obj~1/RELEASE_PPC
    panic(cpu 0): 0x300 - Data access
    Latest stack backtrace for cpu 0:
    Backtrace:
    0x00083498 0x0008397C 0x0001EDA4 0x00090C38 0x0009402C
    Proceeding back via exception chain:
    Exception state (sv=0x2EE8F280)
    PC=0x00BA1464; MSR=0x00009030; DAR=0x44BF434E; DSISR=0x40000000; LR=0x00BA144C; R1=0x18E23AD0; XCP=0x0000000C (0x300 - Data access)
    Backtrace:
    0x00BA2F28 0x00BA1FA0 0x00B9B3CC 0x00B8B020 0x0027E650 0x00280324 0x0007AC48 0x00021668
    0x0001BCE8 0x0001C0F0 0x00094318 0x00000000
    backtrace terminated - frame not mapped or invalid: 0xBFFEE5A0
    Kernel loadable modules in backtrace (with dependencies):
    com.apple.GeForce(3.4.2)@0xb84000
    dependency: com.apple.iokit.IOPCIFamily(1.4)@0x398000
    dependency: com.apple.iokit.IOGraphicsFamily(1.3.5)@0x436000
    dependency: com.apple.NVDAResman(3.4.2)@0x46c000
    dependency: com.apple.iokit.IONDRVSupport(1.3.5)@0x456000
    Exception st`
    Tue Aug 26 07:36:40 2008
    Unresolved kernel trap(cpu 0): 0x300 - Data access DAR=0x000000004479434E PC=0x0000000000BA1464
    Latest crash info for cpu 0:
    Exception state (sv=0x2EB19500)
    PC=0x00BA1464; MSR=0x00009030; DAR=0x4479434E; DSISR=0x40000000; LR=0x00BA144C; R1=0x18D53AD0; XCP=0x0000000C (0x300 - Data access)
    Backtrace:
    0x00BA2F28 0x00BA1FA0 0x00B9B3CC 0x00B8B020 0x0027E650 0x00280324 0x0007AC48 0x00021668
    0x0001BCE8 0x0001C0F0 0x00094318 0x00670044
    backtrace terminated - frame not mapped or invalid: 0xBFFEE5A0
    Kernel loadable modules in backtrace (with dependencies):
    com.apple.GeForce(3.4.2)@0xb84000
    dependency: com.apple.iokit.IOPCIFamily(1.4)@0x398000
    dependency: com.apple.iokit.IOGraphicsFamily(1.3.5)@0x436000
    dependency: com.apple.NVDAResman(3.4.2)@0x46c000
    dependency: com.apple.iokit.IONDRVSupport(1.3.5)@0x456000
    com.apple.NVDAResman(3.4.2)@0x46c000
    dependency: com.apple.iokit.IOPCIFamily(1.4)@0x398000
    dependency: com.apple.iokit.IOGraphicsFamily(1.3.5)@0x436000
    dependency: com.apple.iokit.IONDRVSupport(1.3.5)@0x456000
    Proceeding back via exception chain:
    Exception state (sv=0x2EB19500)
    previously dumped as "Latest" state. skipping...
    Exception state (sv=0x2EE33280)
    PC=0x90007878; MSR=0x0200F030; DAR=0xE12C4000; DSISR=0x42000000; LR=0x900073F8; R1=0xBFFEE5A0; XCP=0x00000030 (0xC00 - System call)
    Kernel version:
    Darwin Kernel Version 7.9.0:
    Wed Mar 30 20:11:17 PST 2005; root:xnu/xnu-517.12.7.obj~1/RELEASE_PPC
    panic(cpu 0): 0x300 - Data access
    Latest stack backtrace for cpu 0:
    Backtrace:
    0x00083498 0x0008397C 0x0001EDA4 0x00090C38 0x0009402C
    Proceeding back via exception chain:
    Exception state (sv=0x2EB19500)
    PC=0x00BA1464; MSR=0x00009030; DAR=0x4479434E; DSISR=0x40000000; LR=0x00BA144C; R1=0x18D53AD0; XCP=0x0000000C (0x300 - Data access)
    Backtrace:
    0x00BA2F28 0x00BA1FA0 0x00B9B3CC 0x00B8B020 0x0027E650 0x00280324 0x0007AC48 0x00021668
    0x0001BCE8 0x0001C0F0 0x00094318 0x00670044
    backtrace terminated - frame not mapped or invalid: 0xBFFEE5A0
    Kernel loadable modules in backtrace (with dependencies):
    com.apple.GeForce(3.4.2)@0xb84000
    dependency: com.app
    Wed Aug 27 07:21:17 2008
    Unresolved kernel trap(cpu 0): 0x300 - Data access DAR=0x000000004491034E PC=0x0000000000BA1464
    Latest crash info for cpu 0:
    Exception state (sv=0x2EBC7A00)
    PC=0x00BA1464; MSR=0x00009030; DAR=0x4491034E; DSISR=0x40000000; LR=0x00BA144C; R1=0x18E6BAD0; XCP=0x0000000C (0x300 - Data access)
    Backtrace:
    0x00BA2F28 0x00BA1FA0 0x00B9B3CC 0x00B8B020 0x0027E650 0x00280324 0x0007AC48 0x00021668
    0x0001BCE8 0x0001C0F0 0x00094318 0x00090009
    backtrace terminated - frame not mapped or invalid: 0xBFFEE5A0
    Kernel loadable modules in backtrace (with dependencies):
    com.apple.GeForce(3.4.2)@0xb84000
    dependency: com.apple.iokit.IOPCIFamily(1.4)@0x398000
    dependency: com.apple.iokit.IOGraphicsFamily(1.3.5)@0x436000
    dependency: com.apple.NVDAResman(3.4.2)@0x46c000
    dependency: com.apple.iokit.IONDRVSupport(1.3.5)@0x456000
    Proceeding back via exception chain:
    Exception state (sv=0x2EBC7A00)
    previously dumped as "Latest" state. skipping...
    Exception state (sv=0x2EE8DC80)
    PC=0x90007878; MSR=0x0200F030; DAR=0xE12B9000; DSISR=0x42000000; LR=0x900073F8; R1=0xBFFEE5A0; XCP=0x00000030 (0xC00 - System call)
    Kernel version:
    Darwin Kernel Version 7.9.0:
    Wed Mar 30 20:11:17 PST 2005; root:xnu/xnu-517.12.7.obj~1/RELEASE_PPC
    panic(cpu 0): 0x300 - Data access
    Latest stack backtrace for cpu 0:
    Backtrace:
    0x00083498 0x0008397C 0x0001EDA4 0x00090C38 0x0009402C
    Proceeding back via exception chain:
    Exception state (sv=0x2EBC7A00)
    PC=0x00BA1464; MSR=0x00009030; DAR=0x4491034E; DSISR=0x40000000; LR=0x00BA144C; R1=0x18E6BAD0; XCP=0x0000000C (0x300 - Data access)
    Backtrace:
    0x00BA2F28 0x00BA1FA0 0x00B9B3CC 0x00B8B020 0x0027E650 0x00280324 0x0007AC48 0x00021668
    0x0001BCE8 0x0001C0F0 0x00094318 0x00090009
    backtrace terminated - frame not mapped or invalid: 0xBFFEE5A0
    Kernel loadable modules in backtrace (with dependencies):
    com.apple.GeForce(3.4.2)@0xb84000
    dependency: com.apple.iokit.IOPCIFamily(1.4)@0x398000
    dependency: com.apple.iokit.IOGraphicsFamily(1.3.5)@0x436000
    dependency: com.apple.NVDAResman(3.4.2)@0x46c000
    dependency: com.apple.iokit.IONDRVSupport(1.3.5)@0x456000
    Exception st`
    Sun Aug 31 07:29:43 2008
    Unresolved kernel trap(cpu 0): 0x300 - Data access DAR=0x0000000044AF434E PC=0x0000000000BA154C
    Latest crash info for cpu 0:
    Exception state (sv=0x2EE8BA00)
    PC=0x00BA154C; MSR=0x00009030; DAR=0x44AF434E; DSISR=0x40000000; LR=0x00BA1FA0; R1=0x18D4BAD0; XCP=0x0000000C (0x300 - Data access)
    Backtrace:
    0x00BA2F28 0x00BA1FA0 0x00B9B3CC 0x00B8B020 0x0027E650 0x00280324 0x0007AC48 0x00021668
    0x0001BCE8 0x0001C0F0 0x00094318 0x00090009
    backtrace terminated - frame not mapped or invalid: 0xBFFEE5A0
    Kernel loadable modules in backtrace (with dependencies):
    com.apple.GeForce(3.4.2)@0xb84000
    dependency: com.apple.iokit.IOPCIFamily(1.4)@0x398000
    dependency: com.apple.iokit.IOGraphicsFamily(1.3.5)@0x436000
    dependency: com.apple.NVDAResman(3.4.2)@0x46c000
    dependency: com.apple.iokit.IONDRVSupport(1.3.5)@0x456000
    Proceeding back via exception chain:
    Exception state (sv=0x2EE8BA00)
    previously dumped as "Latest" state. skipping...
    Exception state (sv=0x2EE86500)
    PC=0x90007878; MSR=0x0200F030; DAR=0xE12E3000; DSISR=0x42000000; LR=0x900073F8; R1=0xBFFEE5A0; XCP=0x00000030 (0xC00 - System call)
    Kernel version:
    Darwin Kernel Version 7.9.0:
    Wed Mar 30 20:11:17 PST 2005; root:xnu/xnu-517.12.7.obj~1/RELEASE_PPC
    panic(cpu 0): 0x300 - Data access
    Latest stack backtrace for cpu 0:
    Backtrace:
    0x00083498 0x0008397C 0x0001EDA4 0x00090C38 0x0009402C
    Proceeding back via exception chain:
    Exception state (sv=0x2EE8BA00)
    PC=0x00BA154C; MSR=0x00009030; DAR=0x44AF434E; DSISR=0x40000000; LR=0x00BA1FA0; R1=0x18D4BAD0; XCP=0x0000000C (0x300 - Data access)
    Backtrace:
    0x00BA2F28 0x00BA1FA0 0x00B9B3CC 0x00B8B020 0x0027E650 0x00280324 0x0007AC48 0x00021668
    0x0001BCE8 0x0001C0F0 0x00094318 0x00090009
    backtrace terminated - frame not mapped or invalid: 0xBFFEE5A0
    Kernel loadable modules in backtrace (with dependencies):
    com.apple.GeForce(3.4.2)@0xb84000
    dependency: com.apple.iokit.IOPCIFamily(1.4)@0x398000
    dependency: com.apple.iokit.IOGraphicsFamily(1.3.5)@0x436000
    dependency: com.apple.NVDAResman(3.4.2)@0x46c000
    dependency: com.apple.iokit.IONDRVSupport(1.3.5)@0x456000
    Exception st`
    Tue Sep 2 07:56:56 2008
    Unresolved kernel trap(cpu 0): 0x300 - Data access DAR=0x00000000444D634E PC=0x0000000000BA1B58
    Latest crash info for cpu 0:
    Exception state (sv=0x2EE8C500)
    PC=0x00BA1B58; MSR=0x00009030; DAR=0x444D634E; DSISR=0x40000000; LR=0x00B8B5E0; R1=0x18D6BBB0; XCP=0x0000000C (0x300 - Data access)
    Backtrace:
    0x00BA1570 0x00B8B5E0 0x0027E650 0x00280324 0x0007AC48 0x00021668 0x0001BCE8 0x0001C0F0
    0x00094318 0x00090009
    backtrace terminated - frame not mapped or invalid: 0xBFFFDD90
    Kernel loadable modules in backtrace (with dependencies):
    com.apple.GeForce(3.4.2)@0xb84000
    dependency: com.apple.iokit.IOPCIFamily(1.4)@0x398000
    dependency: com.apple.iokit.IOGraphicsFamily(1.3.5)@0x436000
    dependency: com.apple.NVDAResman(3.4.2)@0x46c000
    dependency: com.apple.iokit.IONDRVSupport(1.3.5)@0x456000
    Proceeding back via exception chain:
    Exception state (sv=0x2EE8C500)
    previously dumped as "Latest" state. skipping...
    Exception state (sv=0x2F795C80)
    PC=0x90007878; MSR=0x0200F030; DAR=0x07A44000; DSISR=0x42000000; LR=0x900073F8; R1=0xBFFFDD90; XCP=0x00000030 (0xC00 - System call)
    Kernel version:
    Darwin Kernel Version 7.9.0:
    Wed Mar 30 20:11:17 PST 2005; root:xnu/xnu-517.12.7.obj~1/RELEASE_PPC
    panic(cpu 0): 0x300 - Data access
    Latest stack backtrace for cpu 0:
    Backtrace:
    0x00083498 0x0008397C 0x0001EDA4 0x00090C38 0x0009402C
    Proceeding back via exception chain:
    Exception state (sv=0x2EE8C500)
    PC=0x00BA1B58; MSR=0x00009030; DAR=0x444D634E; DSISR=0x40000000; LR=0x00B8B5E0; R1=0x18D6BBB0; XCP=0x0000000C (0x300 - Data access)
    Backtrace:
    0x00BA1570 0x00B8B5E0 0x0027E650 0x00280324 0x0007AC48 0x00021668 0x0001BCE8 0x0001C0F0
    0x00094318 0x00090009
    backtrace terminated - frame not mapped or invalid: 0xBFFFDD90
    Kernel loadable modules in backtrace (with dependencies):
    com.apple.GeForce(3.4.2)@0xb84000
    dependency: com.apple.iokit.IOPCIFamily(1.4)@0x398000
    dependency: com.apple.iokit.IOGraphicsFamily(1.3.5)@0x436000
    dependency: com.apple.NVDAResman(3.4.2)@0x46c000
    dependency: com.apple.iokit.IONDRVSupport(1.3.5)@0x456000
    Exception state (sv=0x2F795C80)
    PC=0x90007878; MSR0

  • Spinning Beach Balls

    I have listed the EtreCheck information of my machine following my  question.  Frequently but not always, when I start my computer in the AM, I obtain the spinning beach ball on whatever application I open (usually Mail).  When I try to force quit, it continues spinning.  After 10 minutes or so, I have to manually shut down and restart (manually). Sometimes it is ok when I do that but often I have to restart two or three times.  My permissions are ok, the verify disk is ok, and I have 100 GB available.  This happens only when I first start the computer from its overnight sleep.  My question is: do you think I need a new computer?  Should I have an Apple repair service examine the computer?
    I saw a recent response by Warwick Teale answering a similar question in which he suggested "clean out cache in home directory," using a terminal command but I am terrified at using terminal commands.  Is that the recommended consensus approach?  And is it reasonable to expect that I will not do irreparable damage when I enter "cd ~/library/caches:rm -rfv *"?  Whenever I have tried Terminal, it seems that a new request or issue arises that I cannot handle.
    Hardware Information:
      MacBook Pro (17-inch, Early 2008) (Verified)
      MacBook Pro - model: MacBookPro4,1
      1 2.5 GHz Intel Core 2 Duo CPU: 2 cores
      4 GB RAM
    Video Information:
      GeForce 8600M GT     - VRAM: 512 MB
      Color LCD 1680 x 1050
      Cinema HD 2560 x 1600
    System Software:
      OS X 10.9.4 (13E28) - Uptime: 0 days 1:57:2
    Disk Information:
      Crucial_CT240M500SSD1 disk0 : (240.06 GB)
      EFI (disk0s1) <not mounted>: 209.7 MB
      Macintosh HD (disk0s2) / [Startup]: 239.2 GB (99.3 GB free)
      Recovery HD (disk0s3) <not mounted>: 650 MB
    USB Information:
      OWC Elite mini USB3 500.11 GB
      EFI (disk2s1) <not mounted>: 209.7 MB
      Clone of Macintosh HD (disk2s2) /Volumes/Clone of Macintosh HD: 499.76 GB (372.81 GB free)
      Apple Inc. iPhone
      BLUE MICROPHONES Blue Snowflake
      Apple Inc. iPod 7.95 GB
      disk1s1 (disk1s1) <not mounted>: 254 KB
      Richard Troxel’s iPod (disk1s2) /Volumes/Richard Troxel’s iPod: 7.95 GB (7.18 GB free)
      DYMO DYMO LabelWriter DUO
      Apple Inc. Built-in iSight
      Apple Inc. BRCM2046 Hub
      Apple Inc. Bluetooth USB Host Controller
      Mitsumi Electric Hub in Apple Extended USB Keyboard
      Mitsumi Electric Apple Optical USB Mouse
      Mitsumi Electric Apple Extended USB Keyboard
      Apple, Inc. Apple Internal Keyboard / Trackpad
      Apple Computer, Inc. IR Receiver
    Gatekeeper:
      Anywhere
    Kernel Extensions:
      [not loaded] com.dymo.usbprinterclassdriver.kext (1.1 - SDK 10.5) Support
      [loaded] com.eltima.SyncMate.kext (0.2.5b15) Support
      [loaded] com.globaldelight.driver.BoomDevice (1.1 - SDK 10.9) Support
      [not loaded] com.markspace.driver.MissingSyncBlackBerry (134) Support
      [not loaded] com.palm.ClassicNotSeizeDriver (3.2.1) Support
      [not loaded] com.radtech.radmouse (1.0.6) Support
      [not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.97) Support
    Startup Items:
      FanControlDaemon: Path: /Library/StartupItems/FanControlDaemon
    Launch Daemons:
      [loaded] com.adobe.fpsaud.plist Support
      [running] com.carbonite.launchd.carbonitedaemon.plist Support
      [invalid] com.dymo.pnpd.plist
      [running] com.intego.commonservices.daemon.plist Support
      [loaded] com.intego.commonservices.icalserver.plist Support
      [loaded] com.intego.commonservices.metrics.kschecker.plist Support
      [running] com.intego.netupdate.daemon.plist Support
      [running] com.intego.task.manager.daemon.plist Support
      [running] com.intego.VirusBarrierX6.daemon.plist Support
      [running] com.intego.VirusBarrierX6.scanner.daemon.plist Support
      [failed] com.livescribe.PenCommService.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [running] com.parallels.desktop.launchdaemon.plist Support
      [running] com.rim.BBDaemon.plist Support
      [running] com.smithmicro.schedulerdaemon.plist Support
      [loaded] info.lokiware.attachmenttamer.securetool.plist Support
      [running] rapiback.plist Support
    Launch Agents:
      [not loaded] com.adobe.AAM.Updater-1.0.plist Support
      [running] com.amazon.sendtokindle.launcher.plist Support
      [loaded] com.carbonite.launchd.carbonitealerts.plist Support
      [running] com.carbonite.launchd.carbonitestatus.plist Support
      [failed] com.docudesk.deskpdf.userdaemon.plist Support
      [running] com.intego.commonservices.statusitem.plist Support
      [running] com.intego.netupdate.agent.plist Support
      [loaded] com.intego.task.manager.notifier.plist Support
      [loaded] com.intego.VirusBarrierX6.alert.plist Support
      [not loaded] com.intego.VirusBarrierX6.statusitem.plist Support
      [not loaded] com.maintain.CocktailLogOut.plist Support
      [not loaded] com.maintain.CocktailRestart.plist Support
      [not loaded] com.maintain.CocktailShutDown.plist Support
      [not loaded] com.maintain.CocktailSleep.plist Support
      [running] com.maintain.CocktailSysEvents.plist Support
      [failed] com.parallels.desktop.launch.plist Support
      [loaded] com.parallels.DesktopControlAgent.plist Support
      [running] com.parallels.vm.prl_pcproxy.plist Support
      [running] com.rim.BBAlbumArtCacher.plist Support
      [running] com.rim.BBLaunchAgent.plist Support
      [loaded] info.lokiware.attachmenttamer.setupagent.plist Support
      [running] syncmateStarter.plist Support
    User Launch Agents:
      [loaded] com.adobe.ARM.[...].plist Support
      [loaded] com.adobe.ARM.[...].plist Support
      [loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist Support
      [loaded] com.google.keystone.agent.plist Support
      [not loaded] com.macpaw.CleanMyMac.helperTool.plist Support
      [not loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist Support
      [not loaded] com.macpaw.CleanMyMac.volumeWatcher.plist Support
      [loaded] com.shirtpocket.backupbytime.plist Support
      [running] com.smithmicro.cleaning.schedulermailer.plist Support
      [not loaded] info.lokiware.attachmenttamer.cleanup.plist Support
    User Login Items:
      Dropbox
      SpeechSynthesisServer
      NoteBookHelper
      Missing Sync for BlackBerry Background
      XPSUi
      BlackBerry Device Manager
      BlackBerry Device Manager
    Internet Plug-ins:
      DYMO NPAPI Addin: Version: 1.0 - SDK 10.6 Support
      Default Browser: Version: 537 - SDK 10.9
      Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 Support
      OfficeLiveBrowserPlugin: Version: 12.3.1 Support
      RealPlayer Plugin: Version: (null) Support
      AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 Support
      FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
      DYMO Safari Addin: Version: (null) - SDK 10.5 Support
      Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
      Flash Player: Version: 14.0.0.145 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.3
      SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 Support
      JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
    Safari Extensions:
      Clip to DEVONthink: Version: 1.2.1
      LastPass: Version: 2.0.15
      ClickToPlugin: Version: 2.8.5
    Audio Plug-ins:
      BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
      AirPlay: Version: 2.0 - SDK 10.9
      AppleAVBAudio: Version: 203.2 - SDK 10.9
      iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
      Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    User Internet Plug-ins:
      WebEx64: Version: 1.0 - SDK 10.6 Support
      WebEx: Version: 1.0 Support
      BrowserPlus_2.9.8: Version: 2.9.8 Support
      CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
    3rd Party Preference Panes:
      Carbonite  Support
      Fan Control  Support
      Flash Player  Support
      Flip4Mac WMV  Support
      NetUpdate  Support
    Time Machine:
      Skip System Files: NO
      Mobile backups: ON
      Auto backup: YES
      Volumes being backed up:
      Macintosh HD: Disk size: 222.77 GB Disk used: 130.29 GB
      Destinations:
      Richard Troxel's Time Capsu [Network] (Last used)
      Total size: 2 
      Total number of backups: 59
      Oldest backup: 2014-03-08 11:08:06 +0000
      Last backup: 2014-08-08 19:13:54 +0000
      Size of backup disk: Excellent
      Backup size 2  > (Disk size 222.77 GB X 3)
      Time Machine details may not be accurate.
      All volumes being backed up may not be listed.
    Top Processes by CPU:
          73% CarboniteDaemon
          3% WindowServer
          0% coreservicesd
          0% ocspd
          0% fontd
    Top Processes by Memory:
      250 MB virusbarriers
      246 MB com.apple.IconServicesAgent
      201 MB mds_stores
      123 MB Safari
      102 MB Finder
    Virtual Memory Information:
      386 MB Free RAM
      1.71 GB Active RAM
      1.27 GB Inactive RAM
      585 MB Wired RAM
      4.02 GB Page-ins
      21 MB Page-outs

    Consensus is not relevant. That Mac is burdened with a plethora of useless utilities that are likely to be contributing factors. Among them are
    Intego
    Cocktail
    CleanMyMac
    There are uninstallation procedures for each of these items, but the presence of CleanMyMac justifies completely erasing that Mac and reconfiguring it. You are welcome to try measures short of that but there is no way to recover from the effects of having used it other than to erase the system completely.
    Carbonite runs poorly on Macs and I do not believe BlackBerry software is compatible with Mavericks. Those items should be removed.
    There is no way to reverse the effects of having used CleanMyMac2, and the developer's uninstallation instructions are ineffective. Only MacPaw, its developer, can know the reason for that, but I can think of two possibilities: either they are purposefully leaving components behind for reasons known only to them, or they simply don't know what they're doing. Neither one of those possibilities is particularly comforting for the user. EtreCheck does not reveal the presence of these components.
    Reinstalling OS X alone will have no effect on either removing CleanMyMac or reversing the damage it is capable of inflicting upon a system.
    Follow the applicable recovery procedure below:
    If you have a backup that you created prior to using CleanMyMac, now is the time to use it. For Time Machine, boot OS X Recovery, and at the Mac OS X Utilities screen, choose Restore from Time Machine Backup. Choose a date preceding the installation of CleanMyMac.
    If you do not have a backup that predates the use of CleanMyMac, create one now. To do that read Mac Basics: Time Machine backs up your Mac.
    The recovery procedure will require that you erase the Mac using OS X Recovery, and then create a new user whose contents will be empty. You will then be able to use Setup Assistant to migrate your essential documents including photos, music, work products and other essential files.
    When doing so, select only your previous User account and do not select "Applications", "Computer and Network Settings" or "Other files and folders". De-select those choices.
    Subsequent to using Setup Assistant, you will need to reinstall the essential software you may require, once again remembering to install software only from their original sources, and omitting all non-essential software.
    To erase and install Mavericks read: OS X Mavericks: Erase and reinstall OS X
    To migrate your essential documents read: OS X: How to migrate data from another Mac using Mavericks and follow the procedure under Time Machine or other disk migration.
    Other problems exist but those concerns will be rendered moot by erasing your system, which must be accomplished.
    May I suggest that you review the following setting in System Preferences?
    Although you may easily override that setting, it will serve to protect you from inadvertently installing garbage.

  • Problem description: My  macbook pro since this afteon has been slower, every application I open, it takes a long time to open, and shows the spinning beach ball for a while before it opens or performs some task, or responds to a click-  EtreCheck

    My computer
    Problem description:
    My  macbook pro since this afternoon has been slower, every application I open, it takes a long time to open, and shows the spinning beach ball for a while before it opens or performs some task, or responds to a click…
    EtreCheck version: 2.1.8 (121)
    Report generated 31 de março de 2015 18:29:15 BRT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Early 2011) (Technical Specifications)
        MacBook Pro - model: MacBookPro8,1
        1 2.3 GHz Intel Core i5 CPU: 2-core
        16 GB RAM Upgradeable
            BANK 0/DIMM0
                8 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                8 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 250
    Video Information: ℹ️
        Intel HD Graphics 3000 - VRAM: 512 MB
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.10.2 (14C1514) - Time since boot: 0:25:47
    Disk Information: ℹ️
        Hitachi HTS545032B9A302 disk0 : (320,07 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) / : 318.84 GB (47.94 GB free) - 51 errors
                Core Storage: disk0s2 319.21 GB Online
        MATSHITADVD-R   UJ-898 
    USB Information: ℹ️
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
        [running]    com.trusteer.rapport.rapportd.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.adobe.SwitchBoard.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
        [running]    com.trusteer.rooks.rooksd.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [running]    com.spotify.webhelper.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    UNKNOWN Hidden (missing value)
        AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
        Stickies    Application  (/Applications/Stickies.app)
    Internet Plug-ins: ℹ️
        JavaAppletPlugin: Version: Java 8 Update 31 Check version
        FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
        AdobePDFViewer: Version: 10.1.13 [Click for support]
        Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
        Google Earth Web Plug-in: Version: 7.1 [Click for support]
        Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
        iPhotoPhotocast: Version: 7.0 - SDK 10.8
    User internet Plug-ins: ℹ️
        npsf_cef: Version: sf 3.3.1.1 [Click for support]
        Google Earth Web Plug-in: Version: Unknown
    Safari Extensions: ℹ️
        DivX HiQ
        DivX Plus Web Player HTML5 <video>
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Java  [Click for support]
        MacFUSE  [Click for support]
        Perian  [Click for support]
        Trusteer Endpoint Protection  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 318.84 GB Disk used: 270.90 GB
        Destinations:
            Time Machine Backups [Local]
            Total size: 999.86 GB
            Total number of backups: 60
            Oldest backup: 2012-07-15 01:16:54 +0000
            Last backup: 2015-03-29 19:28:06 +0000
            Size of backup disk: Excellent
                Backup size 999.86 GB > (Disk size 318.84 GB X 3)
    Top Processes by CPU: ℹ️
            97%    rapportd
             3%    WindowServer
             1%    mds
             0%    fseventsd
             0%    distnoted
    Top Processes by Memory: ℹ️
        155 MB    Safari
        120 MB    Finder
        86 MB    rapportd
        86 MB    WindowServer
        69 MB    mds_stores
    Virtual Memory Information: ℹ️
        12.56 GB    Free RAM
        2.53 GB    Active RAM
        428 MB    Inactive RAM
        1.66 GB    Wired RAM
        1.04 GB    Page-ins
        0 B    Page-outs
    Diagnostics Information: ℹ️
        Mar 31, 2015, 06:00:15 PM    Self test - passed
        Mar 31, 2015, 01:13:05 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Error Reporting_2015-03-31-131305_[redacted].crash
        Mar 31, 2015, 01:05:42 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Error Reporting_2015-03-31-130542_[redacted].crash
        Mar 31, 2015, 12:24:33 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Error Reporting_2015-03-31-122433_[redacted].crash
        Mar 30, 2015, 05:45:38 PM    /Library/Logs/DiagnosticReports/Skype_2015-03-30-174538_[redacted].cpu_resource .diag [Click for details]
        Mar 30, 2015, 01:52:07 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Last.fm Scrobbler_2015-03-30-135207_[redacted].crash
        Mar 29, 2015, 05:55:05 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-03-29-175505_[redacted].crash
        Mar 29, 2015, 01:06:38 PM    /Library/Logs/DiagnosticReports/VLC_2015-03-29-130638_[redacted].hang
        Mar 29, 2015, 01:02:47 PM    /Library/Logs/DiagnosticReports/VLC_2015-03-29-130247_[redacted].hang

    Open Activity Monitor and kill this process - rapportd.
    Reinstalling OS X Without Erasing the Drive
    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Reinstalling OS X Without Erasing the Drive
    Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list.  Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
    Reinstall OS X: Select Reinstall OS X and click on the Continue button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
    Alternatively, see:
    Reinstall OS X Without Erasing the Drive
    Choose the version you have installed now:
    OS X Yosemite- Reinstall OS X
    OS X Mavericks- Reinstall OS X
    OS X Mountain Lion- Reinstall OS X
    OS X Lion- Reinstall Mac OS X
         Note: You will need an active Internet connection. I suggest using Ethernet
                     if possible because it is three times faster than wireless.

  • New (8/14) Macbook Pro Retina - Premiere Pro CC 2014 spinning beach ball

    Help! Seems my shiny new wiz-bang 4-core Macbook Pro with 16 GB of Ram and a 512 solid state drive works just fine with Adobe Premiere Pro CC 2014 until my project reaches a certain size, then it won't open the project and immediately gives me the deadly spinning beach ball. The only way to exit is to force quit whereupon I get the "Sorry, a serious error has occurred...". Aggravating beyond words.
    Saw one forum comment where it was recommended to update to the 6.0 CUDA driver, but not even sure I have a CUDA driver. Plenty of space left on hard drive. In Premiere Pro preferences under the "Memory Tab" it doesn't seem to matter if it's set to "Optimize rendering for.... Memory or Performance." I've reinstalled the Premiere Pro App twice. Doesn't help.
    Some specs:
    Processor  2.5 GHz Intel Core i7
    Memory  16 GB 1600 MHz DDR3
    Graphics  Intel Iris Pro
    NVIDIA GeForce GT 750M GPU PCie
    Intel Iris Pro GPU Built-in
    8 GB DDR# 1600 MHz (x2) = 16 GB RAM
    350 GB of 499 GB left on drive
    Of the 16 GB of RAM I have 11 available for Premiere Pro and the other 5 GB allocated for other apps.
    Any suggestions would be greatly appreciated.

    >NVIDIA GeForce GT 750M GPU PCie
    >Intel Iris Pro GPU Built-in
    Dual graphics adapters are a bane on civilization!!!
    -http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html
    -http://forums.adobe.com/thread/1001579
    -Use BIOS http://forums.adobe.com/thread/1019004?tstart=0
    -link to why http://forums.adobe.com/message/4685328
    -http://www.anandtech.com/show/4839/mobile-gpu-faceoff-amd-dynamic-switchable-graphics-vs-n vidia-optimus-technology/2
    -Mac Utility for dual adapters http://forums.adobe.com/thread/1017891?tstart=0

  • Spinning beach ball each time I make an edit!

    Hi guys - have done a search on this to no avail.
    I upgraded to Leopard (foolishly) and recently have found that I am getting the spinning beach ball on every edit I make, making the whole thing unbelievably slow.
    I have tried repairing disk permissions, closing all sequences / projects except the one that I am working on. The project is only 24 minutes long, and isn't particularly graphic heavy. I have also split the project in to shorter 5 minute sequences but still no luck. I haven't trashed preferences as FCP Rescue 6 doesn't work.
    My settings / setup:
    Mac OSX 10.5.1
    G5 Quad
    FCP 6.0.2
    Motion 3
    DV PAL Anamorphic
    FCP Project folder on internal hard drive
    Capture scratch and render files on external Sata drive
    2 other 1TB External firewire drives
    External monitor
    Sony HDV Dec
    2 screens
    Any help would be much appreciated!
    Stephen

    If you go with the reinstall
    "Not sure what you mean by 0s and bad sectors"
    Disc Utility (applications/utilities) Highlight the hard drive, erase tab, should be under "security" (in 10.4 not sure about 10.5). *This will erase everything on drive*
    "or if there are any specific steps to take backing up the system drive..."
    well anything you want to keep must be copied to another drive or dvd/cd; projects, plug-ins, browser bookmarks, downloaded programs...everything. Which is a really good idea anyway - all drives will fail sooner or later.
    Edit - You know you get into this to be creative and you wind up being an IT guy just to keep it all running - it's inevitable if you want well running system.
    Message was edited by: javabob

  • I am having trouble with a LaCie 526 monitor working with my new Mac Pro.  When I boot up, I see the sign-in screen for a second, then it disappears, reappears with some of the screen pixelated and the spinning beach ball -- and then freezes. Any thoughts

    The LaCie is connected via DVI to thunderbolt adapter.  It had been working, and then when I switched off the computer and restarted several days later, I see the signon screen flash quickly, followed by nothing, followed by the signon screen and spinning beach ball and it simply freezes.  Any thoughts?

    When you have kernel panics, the pertinent information is in the panic report.
    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    In the Console window, select
              DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
    (not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar.
    There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A panic report has a name that begins with "Kernel" and ends in ".panic". Select the most recent one. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
    If you don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
    In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
    Please don’t post other kinds of diagnostic report.
    I know the report is long, maybe several hundred lines. Please post all of it anyway.

  • I accidentally quit my CC on my Macbook pro and now the cloud icon is grayed out and every time I hover over it with the mouse I get the spinning beach ball of death on the icon. I have no idea how to open it because when I use spotlight search to open it

    I accidentally quit my CC on my Macbook pro and now the cloud icon is grayed out and every time I hover over it with the mouse I get the spinning beach ball of death on the icon. I have no idea how to open it because when I use spotlight search to open it it gives me a message saying "Creative Cloud is not open anymore" help!

    Since you didn't include any pertinent info such as the Mac model and OS version you are running, here is some general information:
    Mac OS X: Gray screen appears during startup
    Depending on which OS yours came with originally - and which OS you are now running - you would either need your original install disks - you can call Apple for replacements by giving them your serial number. Or you may be able to reinstall the OS by using recovery (again, depends on which model/which OS).

  • New MacBook and The Infinitely Spinning Beach Ball: Anybody Else?

    I wonder if I'm the only MacBook owner having this experience, or if there might be some company in my misery?
    I purchased a new Aluminum MacBook on Nov.14. This one is the high-end, 2.4GHz model with 4GB of RAM and currently running OSX 10.5.5.
    I have in the past few days (or week, or so) encountered what appears to be an intermittent performance failure. I will, for example, be in Apple Mail: Open a new message to compose, and as soon as I click on the open window, the beach balls starts spinning... and continues to spin for a minute or two. Typically, when this starts happening, when I get the cursor back I click again, and the beachball resumes spinning.
    This will also happen in Firefox, or, as it did yesterday, even accessing items in the upper-right menu bar. Suspecting an impending hard-drive failure, I clicked the Time Capsule icon in the menu to see when I got my last backup, and instead of getting Time Capsule, I got... the spinning beach ball of death.
    The most difficult thing about this dilemma is that it appears to be intermittent. I took the MacBook to the dealer that sold it to me yesterday, was unable to replicate the issues. Everything worked fine in the store. Came home, problem returned for about 10 or 15 minutes, then it went away and the computer performed normally until I closed the lid to go out for the evening.
    Then this morning I opened the lid again and.... spinning beach balls for a total of about 17 minutes. And now, again, it appears to be working fine.
    While I was at the store, we ran a disc verify in disk utility, and it returned the message "The volume Macintosh HD appears to be OK."
    This is the worst kind of problem -- the intermittent one. I suspect something in the computer itself, in the believe that hardware issues are more likely to be intermittent than software issues; I could be wrong about that, I dunno.
    All I do know is that I can have maddening periods when I can't do anything with the computer, and then, just as suddenly, everything goes back to normal.
    So I wonder if there might be anything in the circuitry in these new MacBooks that might be causing a similar problem for others. Or is this my unique cross to bear until the thing goes completely south?
    Thanks,
    --PS

    Have you tried running the diagnostics from the Leopard disc? If not, give it a go to see what it finds. To run it, boot while holding the "d" key (with Leopard disc in ofcourse).
    Haven't tried that, I did not know that was on the disk. I'll run it, how long might it take? What sort of tests does it run, what sort of results should I expect?
    Another thing to try is reset the SMC.
    Following the link you provided suggests there might be some things in the SMC that could be causing my problems. Should I do that before or after I run the diagnostics? Would the diagnostics tell me if that's something I need to do?
    If still nothing... perhaps a reinstall of Leopard.
    I call that the "Vietnam Solution" -- destroying the village in order to save it. I thought was done with that sort of thing when I abandoned PCs and Windows. Not a desirable outcome.
    As a last resort, you might consider trying a new hard drive. A failing drive can cause theses intermittent delays.
    That was my initial thought, too. Are there any diagnostics I can run besides dick utility to determine the integrity of the hard drive? Do the diagnostics on the Leopard install disk do that?
    Thanks,
    --PS

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