Spinning beach ball in imovie

I am getting the spinning beach ball again in imovie. I should write down the things I was told to do last 4 times this happened but I keep thinking it would not happen again. I have all the updates, and I have removed the imovie plist from the library. What else am I missing?

How much memory do you have installed?

Similar Messages

Print error - there was a problem connecting to the server - spinning beach ball

This has happened pre-yosemite and since. It used to only happen at home but now also happens at work. Every time I try to print, I get a spinning beach ball and a long delay until I get an error message saying there was a problem connecting to the server. At home, after clicking OK, I get a second spinning beach ball session with same error. Once I click OK second time, I get print window and can print. At work, it's only one session of spinning beach ball. The office problem occurred after upgrading to yosemite. I've deleted and added the printers without resolution. I've repaired permissions. The home problem has been going on for at least a year, probably a couple. Using a macbook pro.

There are many possible causes for this issue, and it may be very hard to resolve without wiping your account clean of everything except documents as a last resort. Please take each of the following steps that you haven't already tried. Back up all data before making any changes.
If you get the alert in the login screen before you log in, stop here and ask for instructions.
Step 1
If you get the alert as soon as you log in, it's probably caused by one of your login items or by software that otherwise loads at startup or login. Ask if you need help identifying it. Known offenders are "1Password" and "Adobe Resource Synchronizer."
Step 2
If there's an icon representing the server in the sidebar of a Finder window, hold down the command key and drag it out.
Step 3
In the Finder, press the key combination command-K or select
          Go ▹ Go to Server...
from the menu bar. In the upper right corner of the window that opens is a Recent Servers popup menu represented by a clock icon. From that menu, select
          Clear Recent Servers…
and confirm. Test.
Step 4
Open the Printers & Scanners pane in System Preferences and delete any network devices you no longer use. If in doubt, delete them all and add back the ones you want.
Step 5
Triple-click anywhere in the line below on this page to select it, then copy the text to the Clipboard by pressing command-C:
~/Library/PDF Services
In the Finder, select
          Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return. A folder may open. If it does, move the contents to the Desktop, or to a new folder on the Desktop. Log out and log back in. Test. If there's no change, put the items you moved back where they were and continue.
Step 6
Open the folder
~/Library/Preferences
as in Step 5 and move the file named "loginwindow.plist" items in that folder to the Trash, if it exists (it may not.)
Log out and back in again, and test.
Step 7
Other possible causes are references in the iPhoto, iTunes, or iMovie library pointing to the server, bookmarks in the Preview application, and PDF files created by Adobe Acrobat with embedded scripts.
Try rebuilding the iPhoto library, if applicable.
Step 8
Resources such as images or sounds stored on the server may have been added to various applications. Examples would be pictures added to Contacts and custom sounds added to Mail. The range of possibilites here is practically infinite, so I can't be more specific. You might get a hint by launching the Console application and looking for error messages that appear at the same time as the alerts.
Step 9
Disconnect all wired peripherals except those needed to start up. Start up in safe mode. Test. After testing, restart as usual (not in safe mode) and verify that you still have the problem.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Step 10
Triple-click the line below to select it:
/System/Library/CoreServices/Directory Utility.app
Rght-click or control-click the highlighted text and select
          Services ▹ Open
from the contextual menu.* The application Directory Utility will open.
In the Directory Utility window, select the Directory Editor tool in the toolbar. Select Mounts from the Viewing menu in the toolbar, and/Local/Default from the node menu, if not already selected. On the right is a list of names and values. By default, the list is empty. If it's not empty, post a screenshot of the window and stop here.
*If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). Open a TextEdit window and paste into it (command-V). Select the line you just pasted and continue as above.
Step 11
Open the following file as you did in the last step:
/etc/auto_master
It will open in a TextEdit window. The contents should be exactly this:
# Automounter master map
+auto_master          # Use directory service
/net               -hosts          -nobrowse,hidefromfinder,nosuid
/home               auto_home     -nobrowse,hidefromfinder
/Network/Servers     -fstab
/-               -static
If there are any other lines in the window, post them. Otherwise, close the window.

Spinning beach ball of death when opening a project

hello,
i would like to ask if there is a solution to my problem:
at my school in the media department, there are 4 eMac's 2 with OS X Panther and imovie 04, and 2 with OS X jaguar with imovie 03, now only one of the jaguar computers has decided that it wont open only one project, and it needs to be sent off to the exam board, all that happens is when i open it, i just get the spinning beach ball of death, and nothing else, i have tried to connect another mac with ilife 04 to it but the same problem occurs, i am updating the macs so that they will all have panther and ilife 05, would that solve it? also would any existing projects from imovie 3/4 be able to be opened in ilife05?
many thanks
bigpapaboogaloo

No one has seen this?

Spinning Beach Ball - HELLFEST

It appears I am not the only one fighting trying to get a 6 minute montage to render to IDVD....
I have been trying for 3 days to render...support says I should have patience...for the rendering of audio.... R U Serious..... 3 days of a spinning beach ball !!!
To Date here is what I have done...
Used all of Onyx for cache and system optimization...
- Run nothing but IDVD
- Removed all MP3's and replaced with AIFF
_ Removed and regenerated the plist associated with IDVD
- Used utilities to reset all permissions...
I mean a simple "we got a bug and we will fix it" would go a long ways toward putting the user community at ease...
No one seems to have a clue about why this is happening with 6.02...
If ANYONE has any insight I would appreciate it...
thx
tjm

FINALLY, Got it to burn....The 6 minute montage only had pictures with cross disolve and other transistions and just a little of video....fair amount of Imovie 6 sound effects from Ilife06..
Had to remove the mp3 from the IDVD6 movie theme and just used a garageband standard....
For those who have yet to go down this path.....The spinning beachball will say the program is unresponsive under the force quit command which is why after hours of waiting one is thinking "well it must be locked" when in fact it is still cooking...I hope the next release returns messaging that gives a more accurate portrayal of what is going on..
I still think there is something amiss with the audio-rendering portion. If one can convert media in Itunes in mere seconds then it would not be too much of a stretch to assume that 20 or 30 minutes tops should be the order of the day...6 to 8 hours to render audio is excessive don't you think?

IPhoto 9 just sits there with a spinning beach ball of DEATH!

Hello. I upgraded my G5 power pc to OSX 10.5.8. I upgraded to iLife 9 (8.1.2). Since I did this iLife, iDVD & iMovie just sit there with the spinning beach ball of DEATH.
Before my upgrade I had 22 G of hard disk space. I’m now down to 4G of hard drive space. I cannot get into iPhoto to back up any of the pictures. I have run Tech Tool, Onyx, I did a hard wear test from my original Mac disks. Everything passed.
I reinstalled iLife 4 times so far. I have thrown out all the plists. So far nothing is working.
Any help would be wonderful.
Thanks.

That library may have been corrupted by having it on an over full disk.
Hold down the option (or alt) key key and launch iPhoto. From the resulting menu select 'Choose Library' and see if that will open it.
If not then Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD

:20 spinning beach ball after importing a clip

I have an annoying problem that I hope someone can help me with. This has never happened with any of the 8-10 iMovie projects I have done since I started using the program a couple of years ago.
When I find a piece of footage I want to capture, I go through the process of doing do, then click stop when finished importing the particular clip. Then, as normal, I will get a very brief drop down message stating that iMovie is generating thumbnails/processing event, and it would appear iMovie is ready for me to capture more footage. But, the very moment I move the arrow cursor, a spinning beach ball appears and continues to spin for 15-20 seconds. They at the end of this 15-20 seconds, a very brief drop down message appears noting that iMovie is "optimising movie."
It's a very annoying problem that I have never had before with any other projects. I've tried shutting down/restarting to no avail. I have plenty of space available on the hard drive and there are no other programs running simultaneously with iMovie.
Thank you in advance.
Gary

I have been capturing with a Sony MiniDV but I also tried a second JVC MiniDV camera as well, thinking that perhaps it might make a difference. It did not make a difference.
Also, I am not running the stabilization at the time of import as the footage was taped on a tripod.
Message was edited by: coachgrd

Pressing the motion button after adding audio to a menu=spinning beach ball

just doing a simple iDVD project with some holiday pics, every other menu in the project works fine but when I drag an audio file from iTunes (or select it from the iTunes library in the "media" button) to replace the stock menu audio then press the motion button the spinning beach ball pops up and nothing else happens. If I try to burn the project the process hangs at encoding the audio for this part of the project too.
With the stock theme audio left in place everything is fine, could it be an issue with the format of the song file from iTunes? I have songs on other menus, might be worth noting that these work fine and were purchased from the iTunes store so maybe it is an encoding issue?
My hd space is getting down to 20gb as well if this might be an issue, have tried deleting the plist preference file to to no avila too - any help or suggestions would be gratefully received!

In theory no, as iMovie and iDVD are supposed to be equally happy with AAC and MP3 files. I just find that AIFF works smoothly and does not delay audio encoding in iDVD. I have yet to experience any of the amazing delays in audio encoding, apparently lasting days, that others have reported here.
In iDVD, the 'audio well' look like small speaker icon. When it's occupied the icon identifies the kind of file you have installed.
In Itunes you can identify what format each song is in by clicking on it once and going to Get Info in the File menu. The import setting in Preferences determine what format you are importing in, be it from the Store or your own CDs.

HELP ... I'm in the land of spinning beach balls !

Hello and thanks ahead of time for any posts to my problem.
I've been successfully working a slide show from stills in iMovie 4 (w/some titles, ken burns, music, etc.)
It's been going great.
I wish I had a security camera taping me so I know exactly what I did at the end....
I "saved as" to my second internal HD
This save took several min., afterward it seemed to close the movie down and reopen the saved one.
All is looking well....
but the movie was acting jerky, not smooth as it had been.
I deleted my trash (I figured I didn't need that stuff anymore)
I closed the movie and went to double check the original on start up drive, thinking I don't want to delete anything till I make sure the backup works.
I can't open the orgiinial.
I can't open the back up on the second drive.
I get the spinning beach ball if I double click on the icon, or if I navigate there from the iMovie start up screen.
... furthermore I found a lot of iMovie type stuff in my desktop trash can that I don't think I put there. I took all that stuff out and put it in a folder on my desktop.
I've worked hard on this project and even tried to back up my work as anyone should.
HELP !!!!!!!
-Ray

... the whole project was done on iMovieHD
I'm OK .... sort of
I went to apple menu-recent items clicked on my movie there and it opened!
I went staight to iDVD, composed the DVD and burned so I have copies for all family members.
My question is, when I go via the finder to one of my movie projects, I can't even single click on it and get info without getting a spinning beach ball. I have to force quit the finder every time
I'm trying to comfirm which project was the last one used, how much space, etc. ... can't do it!
Should I do a Save As to my second hard drive and trust it?
In the future, is there a way to set the default location where iMovieHD and IDVD save to? I'm trying to use my second HD instead of my startup.
Whats the archive project thing in IDVD?
Sorry for so many questions, I can use the applications fine, but I have guesse I have problems on 'managing" the applications
-Ray

Problem description: My macbook pro since this afteon has been slower, every application I open, it takes a long time to open, and shows the spinning beach ball for a while before it opens or performs some task, or responds to a click- EtreCheck

My computer
Problem description:
My macbook pro since this afternoon has been slower, every application I open, it takes a long time to open, and shows the spinning beach ball for a while before it opens or performs some task, or responds to a click…
EtreCheck version: 2.1.8 (121)
Report generated 31 de março de 2015 18:29:15 BRT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    MacBook Pro (13-inch, Early 2011) (Technical Specifications)
    MacBook Pro - model: MacBookPro8,1
    1 2.3 GHz Intel Core i5 CPU: 2-core
    16 GB RAM Upgradeable
        BANK 0/DIMM0
            8 GB DDR3 1333 MHz ok
        BANK 1/DIMM0
            8 GB DDR3 1333 MHz ok
    Bluetooth: Old - Handoff/Airdrop2 not supported
    Wireless: en1: 802.11 a/b/g/n
    Battery Health: Normal - Cycle count 250
Video Information: ℹ️
    Intel HD Graphics 3000 - VRAM: 512 MB
        Color LCD 1280 x 800
System Software: ℹ️
    OS X 10.10.2 (14C1514) - Time since boot: 0:25:47
Disk Information: ℹ️
    Hitachi HTS545032B9A302 disk0 : (320,07 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
        Macintosh HD (disk1) / : 318.84 GB (47.94 GB free) - 51 errors
            Core Storage: disk0s2 319.21 GB Online
    MATSHITADVD-R   UJ-898
USB Information: ℹ️
    Apple Inc. Apple Internal Keyboard / Trackpad
    Apple Inc. BRCM2070 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Inc. FaceTime HD Camera (Built-in)
    Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
    Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
    Mac App Store and identified developers
Launch Agents: ℹ️
    [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
    [running]    com.trusteer.rapport.rapportd.plist [Click for support]
Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [loaded]    com.adobe.SwitchBoard.plist [Click for support]
    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
    [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
    [running]    com.trusteer.rooks.rooksd.plist [Click for support]
User Launch Agents: ℹ️
    [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [loaded]    com.adobe.ARM.[...].plist [Click for support]
    [loaded]    com.google.keystone.agent.plist [Click for support]
    [running]    com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
    iTunesHelper    UNKNOWN Hidden (missing value)
    AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
    Stickies    Application (/Applications/Stickies.app)
Internet Plug-ins: ℹ️
    JavaAppletPlugin: Version: Java 8 Update 31 Check version
    FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
    Default Browser: Version: 600 - SDK 10.10
    AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
    AdobePDFViewer: Version: 10.1.13 [Click for support]
    Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
    Google Earth Web Plug-in: Version: 7.1 [Click for support]
    Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
    iPhotoPhotocast: Version: 7.0 - SDK 10.8
User internet Plug-ins: ℹ️
    npsf_cef: Version: sf 3.3.1.1 [Click for support]
    Google Earth Web Plug-in: Version: Unknown
Safari Extensions: ℹ️
    DivX HiQ
    DivX Plus Web Player HTML5 <video>
3rd Party Preference Panes: ℹ️
    Flash Player [Click for support]
    Java [Click for support]
    MacFUSE [Click for support]
    Perian [Click for support]
    Trusteer Endpoint Protection [Click for support]
Time Machine: ℹ️
    Skip System Files: NO
    Auto backup: YES
    Volumes being backed up:
        Macintosh HD: Disk size: 318.84 GB Disk used: 270.90 GB
    Destinations:
        Time Machine Backups [Local]
        Total size: 999.86 GB
        Total number of backups: 60
        Oldest backup: 2012-07-15 01:16:54 +0000
        Last backup: 2015-03-29 19:28:06 +0000
        Size of backup disk: Excellent
            Backup size 999.86 GB > (Disk size 318.84 GB X 3)
Top Processes by CPU: ℹ️
        97%    rapportd
         3%    WindowServer
         1%    mds
         0%    fseventsd
         0%    distnoted
Top Processes by Memory: ℹ️
    155 MB    Safari
    120 MB    Finder
    86 MB    rapportd
    86 MB    WindowServer
    69 MB    mds_stores
Virtual Memory Information: ℹ️
    12.56 GB    Free RAM
    2.53 GB    Active RAM
    428 MB    Inactive RAM
    1.66 GB    Wired RAM
    1.04 GB    Page-ins
    0 B    Page-outs
Diagnostics Information: ℹ️
    Mar 31, 2015, 06:00:15 PM    Self test - passed
    Mar 31, 2015, 01:13:05 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Error Reporting_2015-03-31-131305_[redacted].crash
    Mar 31, 2015, 01:05:42 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Error Reporting_2015-03-31-130542_[redacted].crash
    Mar 31, 2015, 12:24:33 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Error Reporting_2015-03-31-122433_[redacted].crash
    Mar 30, 2015, 05:45:38 PM    /Library/Logs/DiagnosticReports/Skype_2015-03-30-174538_[redacted].cpu_resource .diag [Click for details]
    Mar 30, 2015, 01:52:07 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Last.fm Scrobbler_2015-03-30-135207_[redacted].crash
    Mar 29, 2015, 05:55:05 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-03-29-175505_[redacted].crash
    Mar 29, 2015, 01:06:38 PM    /Library/Logs/DiagnosticReports/VLC_2015-03-29-130638_[redacted].hang
    Mar 29, 2015, 01:02:47 PM    /Library/Logs/DiagnosticReports/VLC_2015-03-29-130247_[redacted].hang

Open Activity Monitor and kill this process - rapportd.
Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Reinstalling OS X Without Erasing the Drive
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list. Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Alternatively, see:
Reinstall OS X Without Erasing the Drive
Choose the version you have installed now:
OS X Yosemite- Reinstall OS X
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
     Note: You will need an active Internet connection. I suggest using Ethernet
                 if possible because it is three times faster than wireless.

New (8/14) Macbook Pro Retina - Premiere Pro CC 2014 spinning beach ball

Help! Seems my shiny new wiz-bang 4-core Macbook Pro with 16 GB of Ram and a 512 solid state drive works just fine with Adobe Premiere Pro CC 2014 until my project reaches a certain size, then it won't open the project and immediately gives me the deadly spinning beach ball. The only way to exit is to force quit whereupon I get the "Sorry, a serious error has occurred...". Aggravating beyond words.
Saw one forum comment where it was recommended to update to the 6.0 CUDA driver, but not even sure I have a CUDA driver. Plenty of space left on hard drive. In Premiere Pro preferences under the "Memory Tab" it doesn't seem to matter if it's set to "Optimize rendering for.... Memory or Performance." I've reinstalled the Premiere Pro App twice. Doesn't help.
Some specs:
Processor 2.5 GHz Intel Core i7
Memory 16 GB 1600 MHz DDR3
Graphics Intel Iris Pro
NVIDIA GeForce GT 750M GPU PCie
Intel Iris Pro GPU Built-in
8 GB DDR# 1600 MHz (x2) = 16 GB RAM
350 GB of 499 GB left on drive
Of the 16 GB of RAM I have 11 available for Premiere Pro and the other 5 GB allocated for other apps.
Any suggestions would be greatly appreciated.

>NVIDIA GeForce GT 750M GPU PCie
>Intel Iris Pro GPU Built-in
Dual graphics adapters are a bane on civilization!!!
-http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html
-http://forums.adobe.com/thread/1001579
-Use BIOS http://forums.adobe.com/thread/1019004?tstart=0
-link to why http://forums.adobe.com/message/4685328
-http://www.anandtech.com/show/4839/mobile-gpu-faceoff-amd-dynamic-switchable-graphics-vs-n vidia-optimus-technology/2
-Mac Utility for dual adapters http://forums.adobe.com/thread/1017891?tstart=0

Spinning beach ball each time I make an edit!

Hi guys - have done a search on this to no avail.
I upgraded to Leopard (foolishly) and recently have found that I am getting the spinning beach ball on every edit I make, making the whole thing unbelievably slow.
I have tried repairing disk permissions, closing all sequences / projects except the one that I am working on. The project is only 24 minutes long, and isn't particularly graphic heavy. I have also split the project in to shorter 5 minute sequences but still no luck. I haven't trashed preferences as FCP Rescue 6 doesn't work.
My settings / setup:
Mac OSX 10.5.1
G5 Quad
FCP 6.0.2
Motion 3
DV PAL Anamorphic
FCP Project folder on internal hard drive
Capture scratch and render files on external Sata drive
2 other 1TB External firewire drives
External monitor
Sony HDV Dec
2 screens
Any help would be much appreciated!
Stephen

If you go with the reinstall
"Not sure what you mean by 0s and bad sectors"
Disc Utility (applications/utilities) Highlight the hard drive, erase tab, should be under "security" (in 10.4 not sure about 10.5). *This will erase everything on drive*
"or if there are any specific steps to take backing up the system drive..."
well anything you want to keep must be copied to another drive or dvd/cd; projects, plug-ins, browser bookmarks, downloaded programs...everything. Which is a really good idea anyway - all drives will fail sooner or later.
Edit - You know you get into this to be creative and you wind up being an IT guy just to keep it all running - it's inevitable if you want well running system.
Message was edited by: javabob

I am having trouble with a LaCie 526 monitor working with my new Mac Pro. When I boot up, I see the sign-in screen for a second, then it disappears, reappears with some of the screen pixelated and the spinning beach ball -- and then freezes. Any thoughts

The LaCie is connected via DVI to thunderbolt adapter. It had been working, and then when I switched off the computer and restarted several days later, I see the signon screen flash quickly, followed by nothing, followed by the signon screen and spinning beach ball and it simply freezes. Any thoughts?

When you have kernel panics, the pertinent information is in the panic report.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar.
There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A panic report has a name that begins with "Kernel" and ends in ".panic". Select the most recent one. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
If you don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report.
I know the report is long, maybe several hundred lines. Please post all of it anyway.

I accidentally quit my CC on my Macbook pro and now the cloud icon is grayed out and every time I hover over it with the mouse I get the spinning beach ball of death on the icon. I have no idea how to open it because when I use spotlight search to open it

I accidentally quit my CC on my Macbook pro and now the cloud icon is grayed out and every time I hover over it with the mouse I get the spinning beach ball of death on the icon. I have no idea how to open it because when I use spotlight search to open it it gives me a message saying "Creative Cloud is not open anymore" help!

Since you didn't include any pertinent info such as the Mac model and OS version you are running, here is some general information:
Mac OS X: Gray screen appears during startup
Depending on which OS yours came with originally - and which OS you are now running - you would either need your original install disks - you can call Apple for replacements by giving them your serial number. Or you may be able to reinstall the OS by using recovery (again, depends on which model/which OS).

Safari won't open... spinning beach ball

Out of the blue this morning, Safari won't open. I click it, the icon bounces, and then I get the spinning beach ball. If I go to the Force Quit Applications window, it says it's not responding. Any ideas what may be causing this and how to fix it?
-B

What is the exact wording of the message you see, and what are you doing when you see it?
These are the steps I took this morning, again, along with the wording. Before these steps, I logged into my account through the Google browser, and verified that I had a purchase in October of OS X Lion:
1 - booted computer under recovery.
2 - Disk Utility - Repair Disk (Result: The Volume New Macbook appears to be okay)
3 - Disk Utility - Repair Disk Permissions - (Result:0 Repaired - Permissions Repair Complete)
4 - Reinstall Mac OS - "Your computer's eligibility will be verified with Apple - OK
5 - "To Continue, you must agree to the terms and conditions" - Agree
6 - Select New Macbook - Install
7 - signing into Apple Store (Result: This Apple ID has not purchased Lion)
8 - rebooted and tried to launch App Store - back to spinning beach balls, along with all other internet apps; Safari, Mail, App Store, iTunes, etc.
Aps not affected: Google Chrome, Outlook (as long as I don't click on an email connected to an HTTPS server) and anything not on the internet.
I hope this helps and thank you for your advice. I wish I could use my Snow Leopard disks; my dvd drive is broken.

New MacBook and The Infinitely Spinning Beach Ball: Anybody Else?

I wonder if I'm the only MacBook owner having this experience, or if there might be some company in my misery?
I purchased a new Aluminum MacBook on Nov.14. This one is the high-end, 2.4GHz model with 4GB of RAM and currently running OSX 10.5.5.
I have in the past few days (or week, or so) encountered what appears to be an intermittent performance failure. I will, for example, be in Apple Mail: Open a new message to compose, and as soon as I click on the open window, the beach balls starts spinning... and continues to spin for a minute or two. Typically, when this starts happening, when I get the cursor back I click again, and the beachball resumes spinning.
This will also happen in Firefox, or, as it did yesterday, even accessing items in the upper-right menu bar. Suspecting an impending hard-drive failure, I clicked the Time Capsule icon in the menu to see when I got my last backup, and instead of getting Time Capsule, I got... the spinning beach ball of death.
The most difficult thing about this dilemma is that it appears to be intermittent. I took the MacBook to the dealer that sold it to me yesterday, was unable to replicate the issues. Everything worked fine in the store. Came home, problem returned for about 10 or 15 minutes, then it went away and the computer performed normally until I closed the lid to go out for the evening.
Then this morning I opened the lid again and.... spinning beach balls for a total of about 17 minutes. And now, again, it appears to be working fine.
While I was at the store, we ran a disc verify in disk utility, and it returned the message "The volume Macintosh HD appears to be OK."
This is the worst kind of problem -- the intermittent one. I suspect something in the computer itself, in the believe that hardware issues are more likely to be intermittent than software issues; I could be wrong about that, I dunno.
All I do know is that I can have maddening periods when I can't do anything with the computer, and then, just as suddenly, everything goes back to normal.
So I wonder if there might be anything in the circuitry in these new MacBooks that might be causing a similar problem for others. Or is this my unique cross to bear until the thing goes completely south?
Thanks,
--PS

Have you tried running the diagnostics from the Leopard disc? If not, give it a go to see what it finds. To run it, boot while holding the "d" key (with Leopard disc in ofcourse).
Haven't tried that, I did not know that was on the disk. I'll run it, how long might it take? What sort of tests does it run, what sort of results should I expect?
Another thing to try is reset the SMC.
Following the link you provided suggests there might be some things in the SMC that could be causing my problems. Should I do that before or after I run the diagnostics? Would the diagnostics tell me if that's something I need to do?
If still nothing... perhaps a reinstall of Leopard.
I call that the "Vietnam Solution" -- destroying the village in order to save it. I thought was done with that sort of thing when I abandoned PCs and Windows. Not a desirable outcome.
As a last resort, you might consider trying a new hard drive. A failing drive can cause theses intermittent delays.
That was my initial thought, too. Are there any diagnostics I can run besides dick utility to determine the integrity of the hard drive? Do the diagnostics on the Leopard install disk do that?
Thanks,
--PS

Spinning beach ball in imovie

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