Spinning beach ball of doom. Safari and Firefox.

Just recently updated my mac to 10.6.2 and have been getting a lot of spinning balls of doom usually when I use Safari and Firefox. It comes up every time when I go to sites involving Flash like youtube, apps on Facebook, or music Myspace profiles. It would never go away so I always end up force quitting the browsers. As my default browser, I use Firefox. In version 10.6.1, there was rarely a spinning ball of doom. Once I updated to .2, then I noticed that Firefox would startup very slow and started having the problems so I ended up using Safari but the problem never goes away. I have to juggle around browsers to see if it would act normal but it was always the same. In about 3 hours of using my MacBook, I have Force Quitted Firefox about 4 times, and about the same if I use Safari. Is anyone experiencing this problem? What should I do? Is this the usual problem for version 10.6.2?

By only reading your subject line I suspected Flash to be the culprit and you stated this yourself in your message. So I'm pretty sure you need to update your Flash version. Of course it's possible that you have other Internet Plugins installed which are incompatible with 10.6, but I'd start with updating Flash!
Björn

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Safari 3.1.2 bookmarks and the Spinning Beach Ball of Doom

Safari has been one pile for me. I cannot change the toolbar components - the "Customize Toolbar Link doesn't work, Bookmarks? >
that's what I see when I go to Save a Bookmark.
When I go to the Bookmark Menu Item: is what I see.
To access my Bookmarks, this:
is the only way.
as for anything Java related... KA-RASH - THE SPINNING BEACH BALL OF DOOM, and, sometimes, it just spins for the heck of it. I am not happy. Really not happy. and, ya know? You can't just drag it to the trash and reinstall. Or, can you?
Message was edited by: Kelly Lincoln

You can't just drag it to the trash and reinstall. Or, can you?
Custom installs in Mac OS X 10.4...
http://docs.info.apple.com/article.html?artnum=301229
"Here's a list of all the custom installation options available with Optional Installs.mpkg:
* Applications
o Address Book 4.0
o iCal 2.0
o iChat 3.0
o iTunes 4.7.1
o Mail 2.0
o Oxford Dictionaries
o Safari 2.0
o X11"
Have you done any Disk maintenance lately?
Might try dragging this file to the desktop & reboot...
/Users/YourUserName/Library/Preferences/com.apple.Safari.plist
Or even Safe Boot , (holding Shift key down at bootup), off the HD & use Disk Utility from there to Repair Permissions, reboot once more.

Spinning Beach Ball of Doom

I have consistent problems with Safari 4 on my home laptop. Long "Loading" messages on start-up , and sometime hangs. A on start-up, spinning beach balls, extreme latency after clicking

I have consistent problems with Safari 4 on my home laptop. Long "Loading" messages and/or spinning beachballs on start-up, and sometime hangs. After start-up, spinning beach balls, extreme latency after clicking. I've tried everything I can think of, clearing cache, cookies, et cetera. I've disabled
java, javascript, and plug-ins. I have hundreds of bookmarks, but my iMac at work has no problems with the same set of bookmarks. I have tested Safari with a dummy account on the same machine, and see no slow-down there, so it's something my account has only at home. Firefox is ok. I just restarted Safari a few times: 15 seconds of "Loading" to get the google home page. First click on news gives a 5-20 second beachball or sometimes nothing, and from then on it's beachballs of random duration at random times. I'm out of ideas, and very frustrated.

Spinning beach ball when quitting Logic and loading projects

Hello,
Whenever I load a Logic project I get the spinning beach ball. After a while, the project is loaded and it all works, but it is taken way too long to load the plugins. I'm not even talking about big projects, and I have an SSD, so it should be much faster.
The same happens when I quit Logic. Not when I close the project, but when I actually quit Logic. The "Logic Pro" menu in the top left corner of the menu bar in OS X would light up in dark blue when I press CMD + Q, and it would stay like this for 30 seconds or so. The spinning beach ball would appear again during this time. Then it would finally quit.
I have reinstalled OS X and reinstalled Logic Pro X. But the problem was still there. It sounds like a core audio problem, but the problem occurs no matter what my sound output is set to. It happened when the audio output was set to the built-in speakers of my Mac Pro (yes Mac Pro have that!), when it was set to the speakers of the Cinema Display (LED one) and when it was set to my RME Babyface.
I don't think it's a Driver problem because it happened as well when I reinstalled OS X and Logic, and when I tested it on the Macs/Cinema Displays speakers, without the RME Babyface, basically without having installed any drivers or anything yet. So everything was fresh and untouched.
This is a very weird issue. I'm wondering if someone knows what I could do next.
My specs:
Mid 2010 Mac Pro 12-core 2,92 GHz
32 GB RAM
27" LED Cinema Display
OS X 10.9.5 Mavericks
Logic Pro 10.1.1
Thanks a lot

Hi,
thanks for your reply.
Like I said, this is a complete fresh install – I installed OS X Mavericks 10.9.5 from a USB installer, and re-downloaded Logic Pro X from the App Store. That's all. That means there's no 3rd party plugins, no 3rd party drivers, nothing, just the stock OS X system.
However, I just installed the RME Babyface drivers. But this makes no difference, as the problem was present before as well. I'm just saying that, because it appears in my EtreCheck Report which I will post an the end of this message, so you may be wondering.
I tried to delete the preference files and such before – no change.
Logic started normally (= no message or appeared or anything) while holding down Shift + Control, and also while holding down the Option key. The issue is still there. What would or what should it do if I hold these keys while starting? When I hold only the Control key however, it asked me if I wanted to start Logic without the Core Audio. I clicked to start without it, and then obviously everything worked.
So here's my EtreCheck report. Everything looks normal I'd say?
EtreCheck version: 2.1.8 (121)
Report generated 09. April 2015 16:30:01 MESZ
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    Mac Pro (Mid 2010)
    Mac Pro - model: MacPro5,1
    2 2.93 GHz 6-Core Intel Xeon CPU: 12-core
    32 GB RAM Upgradeable
        DIMM 1
            16 GB DDR3 ECC 1333 MHz ok
        DIMM 2
            Empty
        DIMM 3
            Empty
        DIMM 4
            Empty
        DIMM 5
            16 GB DDR3 ECC 1333 MHz ok
        DIMM 6
            Empty
        DIMM 7
            Empty
        DIMM 8
            Empty
    Bluetooth: Old - Handoff/Airdrop2 not supported
    Wireless: en2: 802.11 a/b/g/n
Video Information: ℹ️
    AMD Radeon HD 7950 - VRAM: 3072 MB
        LED Cinema Display 2560 x 1440
System Software: ℹ️
    OS X 10.9.5 (13F34) - Time since boot: 4:52:33
Disk Information: ℹ️
    HL-DT-ST DVD-RW GH61N
    HL-DT-ST DVD-RW GH61N
    Samsung SSD 850 PRO 512GB disk0 : (512,11 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Macintosh SSD (disk0s2) / : 511.25 GB (494.58 GB free)
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
    ST2000DM001-1ER164 disk1 : (2 TB)
        EFI (disk1s1) <not mounted> : 210 MB
        Macintosh HDD (disk1s2) /Volumes/Macintosh HDD : 2.00 TB (2.00 TB free)
USB Information: ℹ️
    General UDisk
    Apple, Inc. Keyboard Hub
        Logitech Apple Optical USB Mouse
        Apple Inc. Apple Keyboard
    Apple Inc. Apple LED Cinema Display
    Apple Inc. Display iSight
    Apple Inc. Display Audio
    RME Babyface (23483046)
    Apple Inc. BRCM2046 Hub
        Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
    Mac App Store and identified developers
Kernel Extensions: ℹ️
        /Library/Extensions
    [loaded]    de.rme-audio.driver.RMEFirefaceUSB (2.05 - SDK 10.9) [Click for support]
Problem System Launch Agents: ℹ️
    [failed]    com.apple.uhfu.ledcinemadisplayaudio.plist
Launch Agents: ℹ️
    [running]    de.rme-audio.RMEfirefaceUSBAgent.plist [Click for support]
User Login Items: ℹ️
    iTunesHelper    Programm (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Internet Plug-ins: ℹ️
    Default Browser: Version: 537 - SDK 10.9
    QuickTime Plugin: Version: 7.7.3
3rd Party Preference Panes: ℹ️
    None
Time Machine: ℹ️
    Time Machine not configured!
Top Processes by CPU: ℹ️
         1%    WindowServer
         1%    Logic Pro X
         1%    coreaudiod
         1%    fontd
         1%    sysmond
Top Processes by Memory: ℹ️
    241 MB    Logic Pro X
    137 MB    mds_stores
    137 MB    Safari
    103 MB    com.apple.WebKit.WebContent
    103 MB    WindowServer
Virtual Memory Information: ℹ️
    29.92 GB    Free RAM
    2.07 GB    Active RAM
    573 MB    Inactive RAM
    1.77 GB    Wired RAM
    491 MB    Page-ins
    0 B    Page-outs
Diagnostics Information: ℹ️
    Apr 9, 2015, 11:37:27 AM    Self test - passed
EDIT:
Okay, apparently there *is* a little problem. This part here:
Problem System Launch Agents: ℹ️
    [failed]    com.apple.uhfu.ledcinemadisplayaudio.plist
I believed this was normal because my audio output was set to the external USB audio interface when I ran the test, but I ran it again with the sound output set to the Cinema Display, and this message still appeared. When I click the Information symbol, it says:
These are low-level parts of your operating system, usually provided by Apple, that run in the background while a user is logged in. Any failure that appears here may indicate a problem with your system.
I can't tell if there's a link to my Logic problem, however.
PS: I just remembered that I installed a system update for the LED Cinema Display which I downloaded from the Apple Support page. Maybe it has to do with that. It may have been an old update that was not needed.

Spinning Beach ball while in Safari

I had an issue where I was trying to view a video from a website and received a message stating Adobe was working slow and do I want to quit. I said yes but then the beach ball appeared and no matter what I did (after allowing it to spin for a little while, thinking it would stop) I couldn't get out of the screen. I tried viewing other browser windows I had open, but still had the spinning beach ball. I couldn't open Finder or anything. On a PC, I could go to task manager and quit an application. How do I do that on a Mac? I tried CTL, ALT, Delete, or CTL, ALT, Command and whatever other combination I could think of. Finally I gave up and pressed the power button. I received the message asking if I wanted to Shut Down or Cancel. I said yes to shut it down but it didn't and the ball kept spinning. Finally I pressed the power button and held it until the computer shut down manually. I don't like doing that but I didn't know what else to do. Can someone tell me what I should do in a situation like this? I've had the spinning beach ball a couple times in the past week but for some reason today, it just wouldn't stop and I couldn't do anything on the computer.
Thank you

After solving the spinning beach ball: http://www.thexlab.com/faqs/sbbod.html go to Adobe's site and download the latest Flash Player at http://get.adobe.com/flashplayer/ and get the uninstaller at http://kb2.adobe.com/cps/141/tn_14157.html Uninstall the Flash Player and install the latest version, repair permissions, restart, and give Safari another try.

Spinning beach ball when update vault and other activities

I tried to update my vault with some new pics, and it hangs in the same spot for hours.
I repaired the permissions. Same issue.
But when I go to repair the library, it spins and hangs again.
Anyone have ideas what to try next?

You have a corrupt preview or two i suspect. You can hopefully fix it my regenerating previews for your library - but depending on how many images you have it'll take a while.
If you click library, photos, select all photos.
Then in the photos menu you can select Update previews for library. And then wait a while.
Might be better to delete all previews first before you rebuild them. A quick way to do this is to, (back up first) navigate to your aperture library file, right click, show package contents and then delete the contents of the previews folder.
If you really want to go heavy duty on this you could clean out the thumbnails folder too.
Set the rebuild when you reopen aperture and if you've a lot of files go home and I'd let it work over night.
It's heavy but it should speed things up for you.
Hope this helps.
M.

Spinning beach ball and no Finder icons

I am trying to troubleshoot this problem:
My brother was trying to move a lot of JPGs (3,500 of them!) by dragging from one folder to another, but he missed the target folder and they started appearing on his desktop. The only way he could think of to kill the process was to Restart.
After restarting, the system seems to load normally EXCEPT all the icons on his desktop are missing (including the ones for his hard drives) AND the Finder cursor is the spinning beach ball.
Mail, Safari, etc, will load and function normally, but he can't use the Finder. Activity Monitor shows the Finder using high 90s of %CPU.
So far we have tried: Restarting in Safe Mode, Repairing permissions, and running Disk First Aid from the Install DVD - with no problems found and no helpful results.
Any suggestions?
Thanks,
gw

HI Gary,
Besides trashing the Finder plist file which would have been my first idea first also, try deleting this one too: com.apple.desktop.plist /Users/YourName/Library/Preferences. Open the Preferences folder, locate that file and drag it to the Trash, empty the Trash and reboot. Your Mac will create new pref files for you.
Also.. thought of something else. Go to a clear space on your Desktop so it says Finder in the Menu. Now click Command + Option + Esc on your keyboard. A Force Quit window will open. Select Finder in the list and click Relaunch.
*** Performance tip: Keep the Desktop clutter-free (empty, if possible) ***
Mac OS X's Desktop is the de facto location for downloaded files, and for many users, in-progress works that will either be organized later or deleted altogether. The desktop can also be gluttonous, however, becoming a catch-all for files that linger indefinitely.
Unfortunately - aside from the effect of disarray it creates - keeping dozens or hundreds of files on the Desktop can significantly degrade performance. Not necessarily because the system is sluggish with regard to rendering the icons on the desktop and storing them in memory persistently (which may be true in some cases), but more likely because keeping an excessive number of items on the Desktop can cause the windowserver process to generate reams of logfiles, which obviously draws resources away from other system tasks. Each of your icons on your desktop is stored as a window in the window server, not as an alias. The more you have stored, the more strain it puts on the window server. Check your desktop for unnecessary icons and clear them out.
Keeping as few items as possible on the Desktop can prove a surprisingly effective performance boon. Even creating a single folder on your Desktop and placing all current and future clutter inside, then logging out and back in can provide an immediately noticeable speed boost, particularly for the Finder.
Carolyn
Message was edited by: Carolyn Samit

Spinning Beach Ball blues

Every time I click out of the PPro CS5 program area, say to Finder or Desktop, when I return to PPro I get a spinning beach ball for between 1 and 2 minutes. Progam not crashing thankfully. As long as I stay inside the PPro program all stays stable, but say opening Finder to drop a clip in a bin gets me a spinning beachball timeout.
Is there a setting somewhere that will stop this from happening? It's really slowing down the workflow.
my system;
Model Name:
Mac Pro
Model Identifier:
MacPro4,1
Processor Name:
Intel Core i7
Processor Speed:
3.20 GHz
Number Of Processors:
1
Total Number Of Cores:
4
L2 Cache (per core):
256 KB
L3 Cache:
8 MB
Memory:
16 GB

Hmmm all I can say is my windows shake without me touching anything and my trackerpad is already disabled!

Spinning Beach Ball/ Indexing Won't Complete

I turned on my Mac one morning, and as I opened programs, webpages ect. the spinning beach ball would appear, and my Mac would be momentarily frozen. This happened out of no where. I then noticed that the Spotlight indexing had not completed, and would remain at the same completion rate. Would this have anything to do with my Mac constantly freezing up(spinning beach ball), and if so, what can I do to fix it?

Hi,
As the problem of spinning beach ball is very general and board, see http://www.thexlab.com/faqs/sbbod.html for general troubleshooting.
Cheers and welcome to the discussions.
Message was edited by: (n_n)

Hi Any latest advice on spinning beach ball nightmare side Lion install. Happens when surfing with Safari, and i've tried Onyx etc RegardsRegards

Hi
Any latest advice on spinning beach ball nightmare since Lion install.
Happens when surfing with Safari, and i've tried Onyx etc
Regards

Hi
Any latest advice on spinning beach ball nightmare since Lion install.
Happens when surfing with Safari, and i've tried Onyx etc
Regards

Safari Spinning Beach Ball after 10.5.5, Camera Raw Update, and Rmt Desktop

Safari is having real problems after remote desktop and camera raw update. Safari is totally unusable. Spinning beach ball forever and brings the entire machine to a hault. Hope someone can help with a fix soon
I zapped the pram. Tried deleting safari preferences. Cleaned out all the caches and histories. Rebuilt the permissions. Reset safari and reboot many times. No love.
I am now in the process of reapply the combo updater for 10.5.5, and repairing thee premissions one last time.

Hi,
If Safari continues to misbehave, Save your Bookmarks by using File/Export Bookmarks and any other personal information you have stored. Delete the Safari and app, download and reinstall:
http://www.apple.com/safari/download/
Make sure and run Disk Utility from your Applications/Utilities folder and Repair Disk Permissions BEFORE and AFTER each and every update or upgrade.
Carolyn

Firefox always hangs. Spinning Beach Ball appears. Must Force Quit repeatedly. Have re-installed and refreshed with no change. How to fix?

Every time firefox is launched, the spinning beach ball appears, sometimes immediately, sometimes within a minute or two, every time. Must force quit. I have re-installed Firefox and also have refreshed with no change. Unless this is fixed, Firefox is unusable. I am running OSX 10.9.5 on a 17" MacBook Pro.
I cannot access any information through Firefox, because t always hangs.

Could you test in Firefox's Safe Mode? That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: [[Troubleshoot Firefox issues using Safe Mode]].
''If Firefox is not running:'' Hold down the option key when starting Firefox.
''If Firefox is running:'' You can restart Firefox in Safe Mode using either:
* "3-bar" menu button > "?" button > Restart with Add-ons Disabled
* Help menu > Restart with Add-ons Disabled
and OK the restart.
''Both scenarios:'' A small dialog should appear. Click "Start in Safe Mode" (''not'' Refresh).
Any less crashy?

When I launch firefox all I get is a tab that says "about session restore" and a spinning beach ball. l

I have been using Firefox for the Mac for years. My operating system is Snow Leopard. I have always updated Firefox as new versions became available. Two days ago when I attempted to launch Firefox I started getting the message "about session restore" and the spinning beach ball. The only thing I can do at this point is do a forced quit. How do I fix Firefox?

Hi rp4035,
The [about:sessionrestore] tab will show up when Firefox crashed or did not shut down properly. In the about:support page there is a section with a crash list. This report can help identify what the issue may have been caused by.
However since you are seeing it hang when the page tries to load, the sessionrestore.js file could also be corrupted. You may want to reset firefox to resolve this issue.
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. <br>
'''Note''': ''This will cause you to lose any Extensions and some Preferences.''
*Open websites will not be saved in Firefox versions lower than 25.
To Reset Firefox do the following:
'''For Firefox versions previous to 29.0:'''
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox"[[Image:Button reset]] button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
'''For Firefox 29.0 and above:'''
#Click the menu button [[Image:New Fx Menu]], click help [[Image:Help-29]] and select ''Troubleshooting Information''.
Now, a new tab containing your troubleshooting information should open.
#At the top right corner of the page, you should see a button that says "Reset Firefox"[[Image:Button reset]]. Click on it.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!
Thank you.

I just downloaded the new Java update now Safari is slow and I'm getting the spinning beach ball of death.

Typing in Safari with the new Java update that I downloded today causes the spinning beach ball and slow loading of pages. As usual, Java is causing problems. Just once I would like to see things run without having to depend on Java.

24Golfer:
I think there's something more, because it keeps happening to me with the Finder where it says that it is not responding when I go to the Force Quit window.
Are you saying that the Finder is reported as not responding? If yes, try this:
Go to Home > Library > Preferences > com.apple.finder.plist
Drag com.apple.finder.plist to desktop
Restart computer.
Monitor to see if anything changes, or Finder is still not responding.
Good luck.
cornelius

Problem description: My macbook pro since this afteon has been slower, every application I open, it takes a long time to open, and shows the spinning beach ball for a while before it opens or performs some task, or responds to a click- EtreCheck

My computer
Problem description:
My macbook pro since this afternoon has been slower, every application I open, it takes a long time to open, and shows the spinning beach ball for a while before it opens or performs some task, or responds to a click…
EtreCheck version: 2.1.8 (121)
Report generated 31 de março de 2015 18:29:15 BRT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    MacBook Pro (13-inch, Early 2011) (Technical Specifications)
    MacBook Pro - model: MacBookPro8,1
    1 2.3 GHz Intel Core i5 CPU: 2-core
    16 GB RAM Upgradeable
        BANK 0/DIMM0
            8 GB DDR3 1333 MHz ok
        BANK 1/DIMM0
            8 GB DDR3 1333 MHz ok
    Bluetooth: Old - Handoff/Airdrop2 not supported
    Wireless: en1: 802.11 a/b/g/n
    Battery Health: Normal - Cycle count 250
Video Information: ℹ️
    Intel HD Graphics 3000 - VRAM: 512 MB
        Color LCD 1280 x 800
System Software: ℹ️
    OS X 10.10.2 (14C1514) - Time since boot: 0:25:47
Disk Information: ℹ️
    Hitachi HTS545032B9A302 disk0 : (320,07 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
        Macintosh HD (disk1) / : 318.84 GB (47.94 GB free) - 51 errors
            Core Storage: disk0s2 319.21 GB Online
    MATSHITADVD-R   UJ-898
USB Information: ℹ️
    Apple Inc. Apple Internal Keyboard / Trackpad
    Apple Inc. BRCM2070 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Inc. FaceTime HD Camera (Built-in)
    Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
    Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
    Mac App Store and identified developers
Launch Agents: ℹ️
    [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
    [running]    com.trusteer.rapport.rapportd.plist [Click for support]
Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [loaded]    com.adobe.SwitchBoard.plist [Click for support]
    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
    [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
    [running]    com.trusteer.rooks.rooksd.plist [Click for support]
User Launch Agents: ℹ️
    [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [loaded]    com.adobe.ARM.[...].plist [Click for support]
    [loaded]    com.google.keystone.agent.plist [Click for support]
    [running]    com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
    iTunesHelper    UNKNOWN Hidden (missing value)
    AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
    Stickies    Application (/Applications/Stickies.app)
Internet Plug-ins: ℹ️
    JavaAppletPlugin: Version: Java 8 Update 31 Check version
    FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
    Default Browser: Version: 600 - SDK 10.10
    AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
    AdobePDFViewer: Version: 10.1.13 [Click for support]
    Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
    Google Earth Web Plug-in: Version: 7.1 [Click for support]
    Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
    iPhotoPhotocast: Version: 7.0 - SDK 10.8
User internet Plug-ins: ℹ️
    npsf_cef: Version: sf 3.3.1.1 [Click for support]
    Google Earth Web Plug-in: Version: Unknown
Safari Extensions: ℹ️
    DivX HiQ
    DivX Plus Web Player HTML5 <video>
3rd Party Preference Panes: ℹ️
    Flash Player [Click for support]
    Java [Click for support]
    MacFUSE [Click for support]
    Perian [Click for support]
    Trusteer Endpoint Protection [Click for support]
Time Machine: ℹ️
    Skip System Files: NO
    Auto backup: YES
    Volumes being backed up:
        Macintosh HD: Disk size: 318.84 GB Disk used: 270.90 GB
    Destinations:
        Time Machine Backups [Local]
        Total size: 999.86 GB
        Total number of backups: 60
        Oldest backup: 2012-07-15 01:16:54 +0000
        Last backup: 2015-03-29 19:28:06 +0000
        Size of backup disk: Excellent
            Backup size 999.86 GB > (Disk size 318.84 GB X 3)
Top Processes by CPU: ℹ️
        97%    rapportd
         3%    WindowServer
         1%    mds
         0%    fseventsd
         0%    distnoted
Top Processes by Memory: ℹ️
    155 MB    Safari
    120 MB    Finder
    86 MB    rapportd
    86 MB    WindowServer
    69 MB    mds_stores
Virtual Memory Information: ℹ️
    12.56 GB    Free RAM
    2.53 GB    Active RAM
    428 MB    Inactive RAM
    1.66 GB    Wired RAM
    1.04 GB    Page-ins
    0 B    Page-outs
Diagnostics Information: ℹ️
    Mar 31, 2015, 06:00:15 PM    Self test - passed
    Mar 31, 2015, 01:13:05 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Error Reporting_2015-03-31-131305_[redacted].crash
    Mar 31, 2015, 01:05:42 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Error Reporting_2015-03-31-130542_[redacted].crash
    Mar 31, 2015, 12:24:33 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Error Reporting_2015-03-31-122433_[redacted].crash
    Mar 30, 2015, 05:45:38 PM    /Library/Logs/DiagnosticReports/Skype_2015-03-30-174538_[redacted].cpu_resource .diag [Click for details]
    Mar 30, 2015, 01:52:07 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Last.fm Scrobbler_2015-03-30-135207_[redacted].crash
    Mar 29, 2015, 05:55:05 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-03-29-175505_[redacted].crash
    Mar 29, 2015, 01:06:38 PM    /Library/Logs/DiagnosticReports/VLC_2015-03-29-130638_[redacted].hang
    Mar 29, 2015, 01:02:47 PM    /Library/Logs/DiagnosticReports/VLC_2015-03-29-130247_[redacted].hang

Open Activity Monitor and kill this process - rapportd.
Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Reinstalling OS X Without Erasing the Drive
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list. Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Alternatively, see:
Reinstall OS X Without Erasing the Drive
Choose the version you have installed now:
OS X Yosemite- Reinstall OS X
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
     Note: You will need an active Internet connection. I suggest using Ethernet
                 if possible because it is three times faster than wireless.

Spinning beach ball of doom. Safari and Firefox.

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