Spinning beach ball woes on 27 inch iMac

We have a mid 2010 27 inch iMac (and also a late 2010 13 inch MacBook Air, from which I am writing this post). About 6 months ago it was starting to get spinning beach balls, which I attributed to not having updated the OS (then 10.7). Having upgraded the Air to Mavericks with success, I also upgraded the iMac to Mavericks, and the beach balls got much, much worse, rendering the thing nearly unusable. I cannot for the life of me figure out what the issue is, particularly because the Air, which is about the same vintage, is working great under the same setup. Can someone who has not been staring at this problem for 6 months help?
Here's what I've got:
As I mentioned, mid 2010 27-inch iMac, 1TB hard drive, about half-full, backing up to a 2 TB Time Capsule.
We have two wifi networks to cover the whole house; one is integrated with the cable company's provided router and sits in the basement, and the other is the Time Capsule hooked up to the cable company's VoIP router upstairs. Because you cannot use the Time Capsule to extend an existing network if it is not an Apple network, I resorted to setting each wifi network up independently (separately connected to ethernet). My Air navigates this just fine, as do our iPads/iPhones, and I don't notice a speed difference between the two networks (assuming I have equally good reception wherever I am).
Notably, the Time Capsule seems to randomly stop broadcasting wifi every now and then (at intervals of a few days to a couple weeks), which requires a restart to get it working again. (This could be totally unrelated.)
The iMac was at 10.7 when the beach balls started; upgrading to Mavericks made the slowness/beachballs worse. As I noted, Mavericks did not cause any trouble with the Air.
The beach balls seem to coincide with a complete stall in everything the computer is doing. After the stall ends, the computer can be fairly speedy, so it's as if it pauses for several seconds to a minute or so to think very hard, and then goes back to its business.
There is usually a slight improvement if I shut down and boot up again, but it gums up pretty quickly.
Here's what I've done:
Started with 4GB RAM; added another 8 (total 12) after this all started. Equally bad before and after.
Stared at Activity Monitor and Console for long periods of time while watching for beach balls to try to detect a pattern.
In Activity Monitor, memory pressure is fine (esp. now that I added 8 GB), no swap used. The two worst offenders under CPU usage seem to be kernel_task or WindowServer, but they are not always monopolizing the CPU at the times when it is stalled.
In Console, the main two patterns seemed to be a frequent WindowServer "updates forcibly disabled" error, and what seemed like a constant browsing for wifi connections even though the computer was already connected to wifi. However, I couldn't figure out what either of these meant or what might be done to fix them.
Used disk utility, repaired permissions, verified disk, etc. - everything was ok, although some permissions were repaired.
Used third-party utilities, Onyx and iDefrag, to try to verify disk and clean things up. No significant problems detected, and no improvement.
Various other methods of cleaning up -- eliminating old software or files that aren't being used, emptying trash, taking extra files off the desktop, etc. In particular, having read that Mail might have issues handling Google accounts, I eliminated a heavily-used Google account from Mail and got a separate, lighter-weight third-party app to handle that account. That did seem improve things at first, but we seem to be back to slowness and beach balls again.
Final, last-ditch effort: backed up and then erased hard drive and (after another Disk Utility verify - still fine) did a clean install of Mavericks.
It took several attempts to download the installer using the Time Capsule network (kept stalling); switched to the other (non-Apple) wifi network and it downloaded and installed fine.
However, after the clean install, although it was not nearly as slow as before, amazingly, I still had spinning beach balls and hanging without having installed anything other than the OS.
I made several attempts to get into the backup to selectively reinstall files. Could not mount backup using Time Capsule -- option-clicking and selecting "Browse Other Backups" did not actually get me to the other backup. Using Migration Assistant, could not get the backup to load, or the loading was taking an inordinately long period of time, so I gave up. (Also, every time I tried to quit Migration Assistant to try to discover the problem with the backup loading, it hung and I had to hard-restart.)
So, since the clean install did not seem to fix the problem, and I was starting to worry about not being able to get to my backup, I have gone back to just restoring from the Time Capsule. It's telling me this will take over 200 hours.
The one thing I haven't tried is shutting down the computer, lugging it upstairs, and connecting it to Time Capsule via ethernet, at least for the restoration. I will do this if I leave the computer overnight and it's still not done in the morning.
I've done much searching of these discussion boards, and tried everything that seemed like a possible culprit. What am I missing? (Other than ditching this computer and buying a different one?)

We have a mid 2010 27 inch iMac (and also a late 2010 13 inch MacBook Air, from which I am writing this post). About 6 months ago it was starting to get spinning beach balls, which I attributed to not having updated the OS (then 10.7). Having upgraded the Air to Mavericks with success, I also upgraded the iMac to Mavericks, and the beach balls got much, much worse, rendering the thing nearly unusable. I cannot for the life of me figure out what the issue is, particularly because the Air, which is about the same vintage, is working great under the same setup. Can someone who has not been staring at this problem for 6 months help?
Here's what I've got:
As I mentioned, mid 2010 27-inch iMac, 1TB hard drive, about half-full, backing up to a 2 TB Time Capsule.
We have two wifi networks to cover the whole house; one is integrated with the cable company's provided router and sits in the basement, and the other is the Time Capsule hooked up to the cable company's VoIP router upstairs. Because you cannot use the Time Capsule to extend an existing network if it is not an Apple network, I resorted to setting each wifi network up independently (separately connected to ethernet). My Air navigates this just fine, as do our iPads/iPhones, and I don't notice a speed difference between the two networks (assuming I have equally good reception wherever I am).
Notably, the Time Capsule seems to randomly stop broadcasting wifi every now and then (at intervals of a few days to a couple weeks), which requires a restart to get it working again. (This could be totally unrelated.)
The iMac was at 10.7 when the beach balls started; upgrading to Mavericks made the slowness/beachballs worse. As I noted, Mavericks did not cause any trouble with the Air.
The beach balls seem to coincide with a complete stall in everything the computer is doing. After the stall ends, the computer can be fairly speedy, so it's as if it pauses for several seconds to a minute or so to think very hard, and then goes back to its business.
There is usually a slight improvement if I shut down and boot up again, but it gums up pretty quickly.
Here's what I've done:
Started with 4GB RAM; added another 8 (total 12) after this all started. Equally bad before and after.
Stared at Activity Monitor and Console for long periods of time while watching for beach balls to try to detect a pattern.
In Activity Monitor, memory pressure is fine (esp. now that I added 8 GB), no swap used. The two worst offenders under CPU usage seem to be kernel_task or WindowServer, but they are not always monopolizing the CPU at the times when it is stalled.
In Console, the main two patterns seemed to be a frequent WindowServer "updates forcibly disabled" error, and what seemed like a constant browsing for wifi connections even though the computer was already connected to wifi. However, I couldn't figure out what either of these meant or what might be done to fix them.
Used disk utility, repaired permissions, verified disk, etc. - everything was ok, although some permissions were repaired.
Used third-party utilities, Onyx and iDefrag, to try to verify disk and clean things up. No significant problems detected, and no improvement.
Various other methods of cleaning up -- eliminating old software or files that aren't being used, emptying trash, taking extra files off the desktop, etc. In particular, having read that Mail might have issues handling Google accounts, I eliminated a heavily-used Google account from Mail and got a separate, lighter-weight third-party app to handle that account. That did seem improve things at first, but we seem to be back to slowness and beach balls again.
Final, last-ditch effort: backed up and then erased hard drive and (after another Disk Utility verify - still fine) did a clean install of Mavericks.
It took several attempts to download the installer using the Time Capsule network (kept stalling); switched to the other (non-Apple) wifi network and it downloaded and installed fine.
However, after the clean install, although it was not nearly as slow as before, amazingly, I still had spinning beach balls and hanging without having installed anything other than the OS.
I made several attempts to get into the backup to selectively reinstall files. Could not mount backup using Time Capsule -- option-clicking and selecting "Browse Other Backups" did not actually get me to the other backup. Using Migration Assistant, could not get the backup to load, or the loading was taking an inordinately long period of time, so I gave up. (Also, every time I tried to quit Migration Assistant to try to discover the problem with the backup loading, it hung and I had to hard-restart.)
So, since the clean install did not seem to fix the problem, and I was starting to worry about not being able to get to my backup, I have gone back to just restoring from the Time Capsule. It's telling me this will take over 200 hours.
The one thing I haven't tried is shutting down the computer, lugging it upstairs, and connecting it to Time Capsule via ethernet, at least for the restoration. I will do this if I leave the computer overnight and it's still not done in the morning.
I've done much searching of these discussion boards, and tried everything that seemed like a possible culprit. What am I missing? (Other than ditching this computer and buying a different one?)

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      6 GB RAM Upgradeable
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      iMac 1920 x 1200
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      ST3500630AS Q disk0 : (500.11 GB)
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      1TB TimeMachine (disk3s2) /Volumes/1TB TimeMachine : 999.86 GB (10.50 GB free)
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    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Library/Application Support/Roxio
      [not loaded] com.roxio.TDIXController (1.7) [Support]
      /Library/Extensions
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      /System/Library/Extensions
      [not loaded] com.FTDI.driver.FTDIUSBSerialDriver (2.2.14) [Support]
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      [not loaded] com.elgato.driver.DontMatchCinergy450 (1.1) [Support]
      [not loaded] com.elgato.driver.DontMatchCinergyXS (1.1) [Support]
      [not loaded] com.elgato.driver.DontMatchEmpia (1.1) [Support]
      [not loaded] com.elgato.driver.DontMatchVoyager (1.1) [Support]
      [not loaded] com.keyspan.iokit.usb.KeyspanUSAdriver (2.5) [Support]
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      [not loaded] nl.bjaelectronics.driver.PL2303 (1.0.0d1) [Support]
      /Users/[redacted]/Downloads/LCC Installer-1.app
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      EyeConnect: Path: /Library/StartupItems/EyeConnect
      HP IO: Path: /Library/StartupItems/HP IO
      ProTec6b: Path: /Library/StartupItems/ProTec6b
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      [loaded] com.adobe.CS4ServiceManager.plist [Support]
      [loaded] com.google.keystone.agent.plist [Support]
      [loaded] com.oracle.java.Java-Updater.plist [Support]
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      [loaded] com.google.keystone.daemon.plist [Support]
      [loaded] com.oracle.java.Helper-Tool.plist [Support]
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      [failed] org.samba.smbd.plist [Support] [Details]
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      [loaded] com.divx.agent.postinstall.plist [Support]
    User Login Items: ℹ️
      iTunesHelper UNKNOWN (missing value)
      AdobeResourceSynchronizer UNKNOWN (missing value)
      Logitech Registration UNKNOWN (missing value)
      Logitech Control Center Daemon ApplicationHidden (/Library/Application Support/Logitech.localized/Logitech Control Center.localized/LCCDaemon.app)
      ConnectService Application (/Library/Application Support/ArcSoft/Connect Service/ConnectService.app)
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      Google Earth Web Plug-in: Version: 6.1 [Support]
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      OVSHelper: Version: 1.1 [Support]
      Silverlight: Version: 4.0.60831.0 [Support]
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      Flash Player: Version: 15.0.0.239 - SDK 10.6 [Support]
      iPhotoPhotocast: Version: 7.0 - SDK 10.8
      QuickTime Plugin: Version: 7.7.3
      AdobePDFViewer: Version: 9.5.5 [Support]
      O3D: Version: 0.1.42.3 [Support]
      JavaAppletPlugin: Version: Java 7 Update 71 Check version
    Safari Extensions: ℹ️
      Ultimate
      Wondershare Player-1
      ClickToFlash
      DivX Plus Web Player HTML5 <video>
    3rd Party Preference Panes: ℹ️
      Adobe Version Cue CS4  [Support]
      DivX  [Support]
      Flash Player  [Support]
      Flip4Mac WMV  [Support]
      Java  [Support]
      Logitech Control Center  [Support]
      Perian  [Support]
      TabletMagic  [Support]
    Time Machine: ℹ️
      Skip System Files: NO
      Auto backup: YES
      Volumes being backed up:
      Macintosh HD: Disk size: 499.25 GB Disk used: 349.11 GB
      Destinations:
      1TB TimeMachine [Local]
      Total size: 999.86 GB
      Total number of backups: 158
      Oldest backup: 2012-03-30 18:06:15 +0000
      Last backup: 2014-12-07 18:52:43 +0000
      Size of backup disk: Too small
      Backup size 999.86 GB < (Disk used 349.11 GB X 3)
    Top Processes by CPU: ℹ️
          13% Console
          10% mds
          5% WindowServer
          4% Mail
          2% Activity Monitor
    Top Processes by Memory: ℹ️
      425 MB Adobe Photoshop CS4
      232 MB Mail
      180 MB Finder
      161 MB softwareupdated
      161 MB Pref Setter
    Virtual Memory Information: ℹ️
      61 MB Free RAM
      2.82 GB Active RAM
      2.75 GB Inactive RAM
      702 MB Wired RAM
      12.87 GB Page-ins
      26 MB Page-outs
    Diagnostics Information: ℹ️
      Dec 7, 2014, 10:11:59 AM Pref Setter_2014-12-07-101159_Mikes-iMac-9.cpu_resource.diag [Details]
      Dec 5, 2014, 06:43:21 PM Adobe Photoshop CS4_2014-12-05-184321_Mikes-iMac-9.cpu_resource.diag [Details]
      Dec 5, 2014, 02:31:56 PM Self test - passed
      Dec 5, 2014, 02:18:49 PM Adobe Photoshop CS4_2014-12-05-141849_Mikes-iMac-9.cpu_resource.diag [Details]
      Nov 19, 2014, 02:53:27 PM Kernel_2014-11-19-145327_Mikes-iMac-9.panic [Details]

  • Clicking "All my Files" in Finder causes Spinning Beach Ball / Pinwheel

    When I open a new Finder window which defaults to "All My Files" or whenever I click on "All My Files" I get the spinning beach ball / pinwheel.
    When the Finder becomes responsive again I notice that at the top of "All My Files" is the "Contacts" and "Calendar" items.  However, only two contacts out of hundreds show up and only one calendar event (from the beginning of the year) shows up.  
    In the system log I am seeing the following two line every time I click on "All My Files"
    Oct 20 08:31:48 bkmac WindowServer[97]: CGXDisableUpdate: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.
    Oct 20 08:31:50 bkmac WindowServer[97]: reenable_update_for_connection: UI updates were finally reenabled by application "Finder" after 3.42 seconds (server forcibly re-enabled them after 1.00 seconds)
    NOTE: I have done a "verify disk" in Disk Utility and it says the disk is fine, though I do have one of the Seagate drives that is listed for warranty repair on my iMac.
    This machine was upgraded from Snow Leopard to Lion to Mountain Lion and is a late-2009 IMac 11,1 27-inch Core-i5.
    Other things in the log that look unrelated, but may still be problematic and appear frequently in the log include:
    Oct 20 02:32:28 bkmac iTunes[52709]: _NotificationSocketReadCallbackGCD (thread 0x7fff7c17e180): Unexpected connection closure...
    Oct 20 02:32:28 bkmac ath[52725]: _NotificationSocketReadCallbackGCD (thread 0x7fff7c17e180): Unexpected connection closure...
    Oct 20 02:32:46 bkmac iTunes[52709]: _NotificationSocketReadCallbackGCD (thread 0x7fff7c17e180): Unexpected connection closure...
    Oct 20 02:32:46 bkmac ath[52725]: _NotificationSocketReadCallbackGCD (thread 0x7fff7c17e180): Unexpected connection closure...
    Oct 20 02:34:53 bkmac iTunes[52709]: _NotificationSocketReadCallbackGCD (thread 0x7fff7c17e180): Unexpected connection closure...
    Oct 20 02:34:53 bkmac ath[52725]: _NotificationSocketReadCallbackGCD (thread 0x7fff7c17e180): Unexpected connection closure...
    and...
    Oct 20 08:33:21 bkmac mdworker[60567]: Unable to talk to lsboxd
    Oct 20 08:33:21 bkmac mdworker[60566]: Unable to talk to lsboxd
    Oct 20 08:33:21 bkmac sandboxd[60568] ([60567]): mdworker(60567) deny mach-lookup com.apple.ls.boxd
    Oct 20 08:33:21 bkmac sandboxd[60568] ([60566]): mdworker(60566) deny mach-lookup com.apple.ls.boxd
    Oct 20 08:33:21 bkmac kernel[0]: Sandbox: sandboxd(60568) deny mach-lookup com.apple.coresymbolicationd
    and....
    Oct 20 08:59:59 bkmac UserEventAgent[158]: Could not look up channel/token: com.apple.time/0x3577: 0x3: No such process
    Oct 20 08:59:59 bkmac UserEventAgent[158]: Could not get event name for stream/token: com.apple.time/3577: 0x3: No such process
    Oct 20 08:59:59 bkmac UserEventAgent[158]: Bug: 12C54: libxpc.dylib + 36100 [FAC04D8B-680E-325F-8F0C-DD69859D0E01]: 0x3
    Oct 20 08:59:59 bkmac UserEventAgent[158]: Could not get event name for stream/token: com.apple.time/3577: 0x3: No such process
    Oct 20 08:59:59 bkmac UserEventAgent[158]: Could not get event name for stream/token: com.apple.time/3578: 0x3: No such process
    Oct 20 08:59:59 bkmac UserEventAgent[158]: Could not get event name for stream/token: com.apple.time/3581: 0x3: No such process
    Oct 20 08:59:59 bkmac UserEventAgent[158]: Could not get event name for stream/token: com.apple.time/3583: 0x3: No such process
    Any thoughts on resolving the issue?

    Regarding the "Contacts" and "Calendar" items -- apparently those files were from saved attachments in the Downloads folder rather than coming from my Contacts address book or my Calendar.  I have deleted those -- I believe that was simply a red herring.
    The error in the system.log persists every time I click on "All My Files"
    Oct 20 11:02:21 bkmac WindowServer[101]: CGXDisableUpdate: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.
    Oct 20 11:02:21 bkmac WindowServer[101]: reenable_update_for_connection: UI updates were finally reenabled by application "Finder" after 1.35 seconds (server forcibly re-enabled them after 1.00 seconds)
    I believe the problem must revolve around this.

  • Problem description: My  macbook pro since this afteon has been slower, every application I open, it takes a long time to open, and shows the spinning beach ball for a while before it opens or performs some task, or responds to a click-  EtreCheck

    My computer
    Problem description:
    My  macbook pro since this afternoon has been slower, every application I open, it takes a long time to open, and shows the spinning beach ball for a while before it opens or performs some task, or responds to a click…
    EtreCheck version: 2.1.8 (121)
    Report generated 31 de março de 2015 18:29:15 BRT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Early 2011) (Technical Specifications)
        MacBook Pro - model: MacBookPro8,1
        1 2.3 GHz Intel Core i5 CPU: 2-core
        16 GB RAM Upgradeable
            BANK 0/DIMM0
                8 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                8 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 250
    Video Information: ℹ️
        Intel HD Graphics 3000 - VRAM: 512 MB
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.10.2 (14C1514) - Time since boot: 0:25:47
    Disk Information: ℹ️
        Hitachi HTS545032B9A302 disk0 : (320,07 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) / : 318.84 GB (47.94 GB free) - 51 errors
                Core Storage: disk0s2 319.21 GB Online
        MATSHITADVD-R   UJ-898 
    USB Information: ℹ️
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
        [running]    com.trusteer.rapport.rapportd.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.adobe.SwitchBoard.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
        [running]    com.trusteer.rooks.rooksd.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [running]    com.spotify.webhelper.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    UNKNOWN Hidden (missing value)
        AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
        Stickies    Application  (/Applications/Stickies.app)
    Internet Plug-ins: ℹ️
        JavaAppletPlugin: Version: Java 8 Update 31 Check version
        FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
        AdobePDFViewer: Version: 10.1.13 [Click for support]
        Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
        Google Earth Web Plug-in: Version: 7.1 [Click for support]
        Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
        iPhotoPhotocast: Version: 7.0 - SDK 10.8
    User internet Plug-ins: ℹ️
        npsf_cef: Version: sf 3.3.1.1 [Click for support]
        Google Earth Web Plug-in: Version: Unknown
    Safari Extensions: ℹ️
        DivX HiQ
        DivX Plus Web Player HTML5 <video>
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Java  [Click for support]
        MacFUSE  [Click for support]
        Perian  [Click for support]
        Trusteer Endpoint Protection  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 318.84 GB Disk used: 270.90 GB
        Destinations:
            Time Machine Backups [Local]
            Total size: 999.86 GB
            Total number of backups: 60
            Oldest backup: 2012-07-15 01:16:54 +0000
            Last backup: 2015-03-29 19:28:06 +0000
            Size of backup disk: Excellent
                Backup size 999.86 GB > (Disk size 318.84 GB X 3)
    Top Processes by CPU: ℹ️
            97%    rapportd
             3%    WindowServer
             1%    mds
             0%    fseventsd
             0%    distnoted
    Top Processes by Memory: ℹ️
        155 MB    Safari
        120 MB    Finder
        86 MB    rapportd
        86 MB    WindowServer
        69 MB    mds_stores
    Virtual Memory Information: ℹ️
        12.56 GB    Free RAM
        2.53 GB    Active RAM
        428 MB    Inactive RAM
        1.66 GB    Wired RAM
        1.04 GB    Page-ins
        0 B    Page-outs
    Diagnostics Information: ℹ️
        Mar 31, 2015, 06:00:15 PM    Self test - passed
        Mar 31, 2015, 01:13:05 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Error Reporting_2015-03-31-131305_[redacted].crash
        Mar 31, 2015, 01:05:42 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Error Reporting_2015-03-31-130542_[redacted].crash
        Mar 31, 2015, 12:24:33 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Error Reporting_2015-03-31-122433_[redacted].crash
        Mar 30, 2015, 05:45:38 PM    /Library/Logs/DiagnosticReports/Skype_2015-03-30-174538_[redacted].cpu_resource .diag [Click for details]
        Mar 30, 2015, 01:52:07 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Last.fm Scrobbler_2015-03-30-135207_[redacted].crash
        Mar 29, 2015, 05:55:05 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-03-29-175505_[redacted].crash
        Mar 29, 2015, 01:06:38 PM    /Library/Logs/DiagnosticReports/VLC_2015-03-29-130638_[redacted].hang
        Mar 29, 2015, 01:02:47 PM    /Library/Logs/DiagnosticReports/VLC_2015-03-29-130247_[redacted].hang

    Open Activity Monitor and kill this process - rapportd.
    Reinstalling OS X Without Erasing the Drive
    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Reinstalling OS X Without Erasing the Drive
    Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list.  Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
    Reinstall OS X: Select Reinstall OS X and click on the Continue button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
    Alternatively, see:
    Reinstall OS X Without Erasing the Drive
    Choose the version you have installed now:
    OS X Yosemite- Reinstall OS X
    OS X Mavericks- Reinstall OS X
    OS X Mountain Lion- Reinstall OS X
    OS X Lion- Reinstall Mac OS X
         Note: You will need an active Internet connection. I suggest using Ethernet
                     if possible because it is three times faster than wireless.

  • ITunes 8 won't recognize my ipod Classic 80GB (Spinning Beach Ball)

    I recently upgraded my iMac G5 to 10.5.5 and iTunes 8. When the first time I synced my iPod Classic after the upgrade, it erased everything on my iPod. Now when I start-up iTunes it works fine, however as soon as I connect my iPod I get the spinning beach ball and iTunes freezes. Sometimes if I leave it connected long enough (at least 15 minutes), it's recognized by iTunes and iTunes asks me to restore the iPod. I have done that, but once the restore is complete iTunes still does not recognize my iPod.
    In order to get out of iTunes I need to force quit it. A couple of other things to note. My iMac recognizes and mounts my iPod without any problems, as does Disk Utility. I have performed multiple resets of my iPod, repaired permissions, reset the PRAM and even tried reinstalling iTunes 8.
    Apparently a similar problem happened with iTunes 7.7, but I haven't read anything regarding this problem and iTunes 8. Has this happened to anybody else? Any thoughts or suggestions would be appreciated.
    Thanks.

    Ali Y.,
    Have you tested this issue in a different Mac OS X user account? To do so, click on the apple (top left), choose System Preferences and then open Accounts. You will probably have to click on the padlock in the lower left and enter your admin password, then click on the "+" symbol to add an account. Once created, just log out of your current account completely (option also under the apple) and then click on the test account to log into it.
    This would be useful in identifying if the issue is with the iPod itself, or maybe file in your original user account that needs to be recreated.
    Hope this helps,
    Raleigh

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