Spinning beachball every time I r-click a file
So, this issue is with my computer at work. I normally wouldn't come to the support forums for work-related issues, but our IT support here only know PC's.
Here's the problem: Every time I right-click on a file, I get a spinning beachball for 2-3 minutes.
Here are some other system specs:
2yr old Mac Pro
2 x 2.66 GHz Quad-Core
12 GB RAM
This only began happening after IT had me install and run some 3rd party optimization/fix-it utility called "OnyX"--ironically to try and solve another issue (which it didn't). Ever since I ran that program, I've had this spinning beachball problem.
This is so frustrating, because I never have these types of problems with my own, personal Apple products at home. I wish... WISH... they would hire IT staff here that know how to NOT eff up our Macs... but that's a personal rant for another day.
Thanks in advance!
They and you shoud know before tinkering to have multiple backups and how to repair a system. Whether Windows or a PC, whether chkdsk or fsck or booting from system DVD.
Two years ago all Mac Pro came with 10.6.0 as of sept 2009.
Onyx is not really for fixing and the OS forum has more than a couple people that had the same bad luck using Onxy and other cleaning programs. They can and will do more and have a lot of features. Knowing which to use when. In he past "Applejack" was darn easy and safe to use.
Safe Boot
Repair from DVD
Clone system to another drive and repair and test booting there (do safe boot also first time)
Then tell us and focus on the underlying issue you began with - but don't mention.
External devices, drivers, an update or install.
As for 2009 Mac Pro there is/was a bug in audio, that affected all models and iTunes as well, and was never issued for 10.5.8 users, only for 10.6.2 and above. So you really should look at getting it - a clean install on a new drive. Maybe that is the direction to take.
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Have you tried the new Reset feature in Firefox 13? This duplicates certain key data from your active settings folder into a new one, bypassing some add-ons and custom settings. Your plugins will still be active, but could be disabled manually if you like.
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Back up all data before proceeding.
Step 1
From the Safari menu bar, select
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Reset the home page and default search engine in all the browsers, if it was changed.
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Triple-click anywhere in the line below on this page to select it:
/Library/LaunchAgents/com.vsearch.agent.plist
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Services ▹ Reveal in Finder (or just Reveal)
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Repeat with each of these lines:
/Library/LaunchDaemons/com.vsearch.daemon.plist
/Library/LaunchDaemons/com.vsearch.helper.plist
/Library/LaunchDaemons/Jack.plist
Restart the computer and empty the Trash. Then delete the following items in the same way:
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~/Library/Internet Plug-Ins/ConduitNPAPIPlugin.plugin
Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
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Hi guys
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Last edited by leeyee (2010-02-11 13:23:34) -
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Greetings all,
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Thinking it might be a memory issue, I checked free RAM using Activity Monitor and I see it has 3.4 GB free with both CS6 and Bridge open, which should be plenty. However I do see by looking in the crash report from the system log (portion included below), that it appears the crash may have resulted from a failed MALLOC (memory allocation).
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Please help!
Thanks.
Details:
Software and Hardware versions:
Photoshop CS6 Extended (13.0.4 x64)
Camera Raw 7.3
Bridge CS6 (5.0.2.4)
Mac OS X 10.8.2 (Mountain Lion)
8 GB RAM 27" iMac with 2.66 Ghz Intel Core i5
ATI Radeon HD 4850 graphics card with 512 MB RAM
1 Terabyte HD with 750GB free
Canon EOS Rebel T3i
Canon EF75-300mm f/4-5.6 Lense
Top portion of System Log file with the crash data in it:
Process: Adobe Photoshop CS6 [4110]
Path: /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6
Identifier: com.adobe.Photoshop
Version: 13.0.4 (13.0.4.28)
Code Type: X86-64 (Native)
Parent Process: launchd [147]
User ID: 501
Date/Time: 2013-03-08 20:28:24.471 -0800
OS Version: Mac OS X 10.8.2 (12C60)
Report Version: 10
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Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000131df7164
VM Regions Near 0x131df7164:
mapped file 0000000131dc9000-0000000131df7000 [ 184K] rw-/rwx SM=COW /private/var/folders/*
-->
MALLOC_TINY 0000000131e00000-0000000131f00000 [ 1024K] rw-/rwx SM=COWChris, OK the complete crash log is at http://pastebin.com/tZ7wummp
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Asking to continue my "Trial" every time I open a new file.
I am a Adobe Crfeative cloud member. Since I updated my Acrobat XI pro am asked to continue my "trial" period everytime I open a file! What happened. It use to work great. Thanks.
Thanks. This worked well.
Date: Mon, 20 Jan 2014 14:14:26 -0800
From: [email protected]
To: [email protected]
Subject: Asking to continue my "Trial" every time I open a new file.
Re: Asking to continue my "Trial" every time I open a new file.
created by Rajshree in Adobe Creative Cloud - View the full discussion
Hi musicman669,
Welcome to Adobe Forum,
Please log out & log back in of CC desktop App by following the steps in http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
Now launch Acrobat, please click on "license this software" in the prompt asking to continue trial, sign in & the subscription should be activated..
You can contact Adobe support at http://adobe.ly/yxj0t6.
Kind regards,
Rajshree
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Excel 2013 (office 365) crashes every time I opened a excel file directly from Browser or zip file.
Hi guys,
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According to your description, Excel seems not crash when you opened a local Excel/Word file directly. Where do you store these file? OneDrive, SharePoint or other?
If possible, please let me see the screenshot of the error dialog.
Moreover, please open Event Viewer to check whether there's any error about the Excel/Word crash issue.
Press Win + R, type "eventvwr" in the blank box, press Enter. In the Event Viewer, browse to Windows Logs -> Application, there may be some errors after the crash.
To protect your privacy, you may send the error logs to
[email protected], we will try to find the cause.
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George Zhao
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click "[email protected]" -
Every time I open my project file (LabView 8.5) it needs to be re-saved
Since LabView version 8.5, each and every time I open my project file (*.lvproj), it needs to be re-saved as indicated by the asterisk next to the project file name in the title bar of the Project Explorer. That is confirmed when I close it and a dialogue box pops up asking if I want to save the project.
I've clicked both "Save All" file menu items. The asterisk goes away and I can close the project without the dialogue box opening. But if I immediately re-open the project, the asterisk is there again.
Note that I have not made any changes - it occurs immediately after opening the project, as if it were a project file from a previoius version (which it was initially, but after saving it once in the new version, it should not happen again when no changes are made.
I did not observe this behavior with versions prior to 8.5. Anyone else see this? Thanks.
Ed S.Thanks for your input. I don't know what you mean by a "mass compile". I've build my application - both a stand-alone exe and the installer (and it works), and I've saved the project. Then when I re-open it I get the asterisk. I can save it again, but the same thing occurs when I open it again.
No, I'm not using XControls or LVLOOP (whatever they are). Also, the application was developed originally in version 8.2.1 and then saved in version 8.5 when it became available. Everything else works fine, the same as it did in the previous version. This is the only difference I've seen. -
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Crash report below:
Process: Adobe InDesign CC [15107]
Path: /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/Adobe InDesign CC
Identifier: com.adobe.InDesign
Version: 9.0.0.244 (9000)
Code Type: X86-64 (Native)
Parent Process: launchd [197]
User ID: 501
Date/Time: 2013-10-12 07:10:05.364 +0800
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Report Version: 10
Interval Since Last Report: 34505 sec
Crashes Since Last Report: 11398
Per-App Interval Since Last Report: 170 sec
Per-App Crashes Since Last Report: 2
Anonymous UUID: D4831B50-9C57-8265-8CED-515C2F837F9C
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VM Regions Near 0x32d143b6c:
__LINKEDIT 0000000201b74000-0000000201be3000 [ 444K] r--/rwx SM=COW /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/GeForceGLDriver
-->
STACK GUARD 00007fff5bc00000-00007fff5f400000 [ 56.0M] ---/rwx SM=NUL stack guard for thread 0
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.AGM 0x0000000101e9c2ae 0x101b6a000 + 3351214
1 com.adobe.AGM 0x0000000101e9ce4f 0x101b6a000 + 3354191
2 com.adobe.AGM 0x0000000101ef8ceb 0x101b6a000 + 3730667
3 com.adobe.AGM 0x0000000101f0a627 0x101b6a000 + 3802663
4 com.adobe.AGM 0x0000000101f0b6ef 0x101b6a000 + 3806959
5 com.adobe.AGM 0x0000000101f0e111 0x101b6a000 + 3817745
6 com.adobe.AGM 0x0000000101b9ff6b 0x101b6a000 + 221035
7 com.adobe.AGM 0x0000000101b9ff6b 0x101b6a000 + 221035
8 com.adobe.AGM 0x0000000101db70dc 0x101b6a000 + 2412764
9 com.adobe.AGM 0x0000000101b9ff6b 0x101b6a000 + 221035
10 com.adobe.AGM 0x0000000101db70dc 0x101b6a000 + 2412764
11 com.adobe.AGM 0x0000000101d848e9 0x101b6a000 + 2205929
12 com.adobe.AGM 0x0000000101d614af 0x101b6a000 + 2061487
13 com.adobe.InDesign.AppFramework 0x000000010ed0dbf5 0x10ece2000 + 179189
14 PublicLib.dylib 0x0000000101153456 PathPageItem::Fill(IGraphicsPort*) + 406
15 PublicLib.dylib 0x000000010119ea80 CGraphicFrameShape::DrawShape_Fill(GraphicsData*, int) + 320
16 PublicLib.dylib 0x000000010119e87c CGraphicFrameShape::DrawShape(GraphicsData*, int) + 76
17 PublicLib.dylib 0x00000001011a1991 CShape::ProcessDrawShape(GraphicsData*, int) + 273
18 PublicLib.dylib 0x00000001011a284c CShape::DrawHierarchy(GraphicsData*, int) + 396
19 PublicLib.dylib 0x000000010119f2c0 CGraphicFrameShape::DrawShape_Hierarchy(GraphicsData*, int) + 1920
20 PublicLib.dylib 0x000000010119e8b3 CGraphicFrameShape::DrawShape(GraphicsData*, int) + 131
21 PublicLib.dylib 0x00000001011a1991 CShape::ProcessDrawShape(GraphicsData*, int) + 273
22 com.adobe.InDesign.Group 0x000000011191dade 0x11191a000 + 15070
23 com.adobe.InDesign.Generic Page Item 0x00000001114c4798 0x111495000 + 194456
24 com.adobe.InDesign.Group 0x000000011191d994 0x11191a000 + 14740
25 com.adobe.InDesign.Group 0x000000011191d014 0x11191a000 + 12308
26 PublicLib.dylib 0x00000001011a1991 CShape::ProcessDrawShape(GraphicsData*, int) + 273
27 com.adobe.InDesign.Layer 0x0000000112374cf1 0x11236f000 + 23793
28 com.adobe.InDesign.Generic Page Item 0x00000001114c4798 0x111495000 + 194456
29 com.adobe.InDesign.Layer 0x0000000112374ba9 0x11236f000 + 23465
30 com.adobe.InDesign.Layer 0x000000011237454c 0x11236f000 + 21836
31 com.adobe.InDesign.Spread 0x00000001149236a9 0x11491b000 + 34473
32 com.adobe.InDesign.Spread 0x000000011492173d 0x11491b000 + 26429
33 com.adobe.InDesign.Spread 0x000000011491ede9 0x11491b000 + 15849
34 com.adobe.InDesign.AppFramework 0x000000010ed11edf 0x10ece2000 + 196319
35 com.adobe.InDesign.Layout UI 0x0000000112505e9f 0x1123af000 + 1404575
36 com.adobe.InDesign.Layout UI 0x0000000112503a2b 0x1123af000 + 1395243
37 com.adobe.InDesign.Layout UI 0x000000011250249a 0x1123af000 + 1389722
38 com.adobe.InDesign.Layout UI 0x0000000112502046 0x1123af000 + 1388614
39 com.adobe.InDesign.Layout UI 0x00000001125070ad 0x1123af000 + 1409197
40 DV_WidgetBinLib.dylib 0x000000010004097f 0x100037000 + 39295
41 com.adobe.dvaui.framework 0x0000000100bb380c dvaui::ui::UI_Node::UI_DrawSelf(dvaui::drawbot::Drawbot*, bool, dvaui::drawbot::ColorRGBA const*) const + 332
42 com.adobe.dvaui.framework 0x0000000100bb3c15 dvaui::ui::UI_Node::UI_DrawAndCache(dvaui::drawbot::Drawbot*, bool, dvaui::drawbot::ColorRGBA const*) const + 901
43 com.adobe.dvaui.framework 0x0000000100bb3f38 dvaui::ui::UI_Node::UI_DispatchDrawToChild(dvaui::ui::UI_Node const*, dvaui::drawbot::Drawbot*) + 296
44 com.adobe.dvaui.framework 0x0000000100bb26cb dvaui::ui::UI_Node::UI_Draw(dvaui::drawbot::Drawbot*) const + 43
45 com.adobe.dvaui.framework 0x0000000100bb380c dvaui::ui::UI_Node::UI_DrawSelf(dvaui::drawbot::Drawbot*, bool, dvaui::drawbot::ColorRGBA const*) const + 332
46 com.adobe.dvaui.framework 0x0000000100bb3c15 dvaui::ui::UI_Node::UI_DrawAndCache(dvaui::drawbot::Drawbot*, bool, dvaui::drawbot::ColorRGBA const*) const + 901
47 com.adobe.dvaui.framework 0x0000000100bb3f38 dvaui::ui::UI_Node::UI_DispatchDrawToChild(dvaui::ui::UI_Node const*, dvaui::drawbot::Drawbot*) + 296
48 com.adobe.dvaui.framework 0x0000000100bb26cb dvaui::ui::UI_Node::UI_Draw(dvaui::drawbot::Drawbot*) const + 43
49 com.adobe.dvaui.framework 0x0000000100bb380c dvaui::ui::UI_Node::UI_DrawSelf(dvaui::drawbot::Drawbot*, bool, dvaui::drawbot::ColorRGBA const*) const + 332
50 com.adobe.dvaui.framework 0x0000000100bb3c15 dvaui::ui::UI_Node::UI_DrawAndCache(dvaui::drawbot::Drawbot*, bool, dvaui::drawbot::ColorRGBA const*) const + 901
51 com.adobe.dvaui.framework 0x0000000100bb3f38 dvaui::ui::UI_Node::UI_DispatchDrawToChild(dvaui::ui::UI_Node const*, dvaui::drawbot::Drawbot*) + 296
52 com.adobe.dvaui.framework 0x0000000100bb26cb dvaui::ui::UI_Node::UI_Draw(dvaui::drawbot::Drawbot*) const + 43
53 com.adobe.dvaui.framework 0x0000000100bb380c dvaui::ui::UI_Node::UI_DrawSelf(dvaui::drawbot::Drawbot*, bool, dvaui::drawbot::ColorRGBA const*) const + 332
54 com.adobe.dvaui.framework 0x0000000100bb3c15 dvaui::ui::UI_Node::UI_DrawAndCache(dvaui::drawbot::Drawbot*, bool, dvaui::drawbot::ColorRGBA const*) const + 901
55 com.adobe.dvaui.framework 0x0000000100bb3f38 dvaui::ui::UI_Node::UI_DispatchDrawToChild(dvaui::ui::UI_Node const*, dvaui::drawbot::Drawbot*) + 296
56 com.adobe.dvaui.framework 0x0000000100bb37c4 dvaui::ui::UI_Node::UI_DrawSelf(dvaui::drawbot::Drawbot*, bool, dvaui::drawbot::ColorRGBA const*) const + 260
57 com.adobe.dvaui.framework 0x0000000100bb3c15 dvaui::ui::UI_Node::UI_DrawAndCache(dvaui::drawbot::Drawbot*, bool, dvaui::drawbot::ColorRGBA const*) const + 901
58 com.adobe.dvaui.framework 0x0000000100bb432c dvaui::ui::UI_Node::UI_DispatchDrawFromRoot(dvaui::drawbot::ColorRGBA const&, dvaui::drawbot::Drawbot*, bool) const + 348
59 com.adobe.InDesign.Application UI 0x000000010f0294b2 0x10eefa000 + 1242290
60 com.adobe.dvaui.framework 0x0000000100c42586 void dvaui::drawbot::InvokeDrawbotFromRegionT<dvaui::ui::OS_View, std::const_mem_fun1_ref_t<void, dvaui::ui::OS_View, dvaui::drawbot::Drawbot*>, NSView*>(dvaui::ui::OS_View const&, std::const_mem_fun1_ref_t<void, dvaui::ui::OS_View, dvaui::drawbot::Drawbot*> const&, dvaui::drawbot::SupplierInterface const&, NSView*, __HIShape const*, dvaui::drawbot::SurfaceInterface*, bool) + 198
61 com.adobe.dvaui.framework 0x0000000100c3ef6c void dvaui::drawbot::InvokeDrawbot<dvaui::ui::OS_View, std::const_mem_fun1_ref_t<void, dvaui::ui::OS_View, dvaui::drawbot::Drawbot*>, NSView*>(dvaui::ui::OS_View const&, std::const_mem_fun1_ref_t<void, dvaui::ui::OS_View, dvaui::drawbot::Drawbot*> const&, dvaui::drawbot::SupplierInterface const&, NSView*, __HIShape const*, dvaui::drawbot::SurfaceInterface*, std::vector<dvacore::geom::RectT<int>, std::allocator<dvacore::geom::RectT<int> > >*, bool) + 364
62 com.adobe.dvaui.framework 0x0000000100c2ed42 dvaui::ui::OS_View::UI_HandlePlatformDrawEvent(dvaui::drawbot::SurfaceInterface*) + 402
63 com.adobe.dvacore.framework 0x000000010065f3e4 int dvacore::config::ErrorManager::ExecuteFunction<void>(boost::function0<void>*, void*) + 68
64 com.adobe.InDesign.Application UI 0x000000010f027872 0x10eefa000 + 1235058
65 com.adobe.dvacore.framework 0x000000010065f47c void dvacore::config::ErrorManager::ExecuteFunctionWithTopLevelExceptionHandler<void>(boost::f unction0<void>, bool*) + 140
66 com.adobe.dvacore.framework 0x0000000100660fed void dvacore::config::ExecuteTopLevelFunction<void>(boost::function0<void>, bool*) + 125
67 com.adobe.dvaui.framework 0x0000000100c39176 dvaui::ui::OS_NodeTimerData::RemoveTimer() + 25926
68 com.apple.AppKit 0x00007fff886bf064 -[NSView _drawRect:clip:] + 4217
69 com.apple.AppKit 0x00007fff886bd6c1 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1656
70 com.apple.AppKit 0x00007fff886bdad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
71 com.apple.AppKit 0x00007fff886bdad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
72 com.apple.AppKit 0x00007fff886bdad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
73 com.apple.AppKit 0x00007fff886bdad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
74 com.apple.AppKit 0x00007fff886bdad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
75 com.apple.AppKit 0x00007fff886bdad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
76 com.apple.AppKit 0x00007fff886bb6f2 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topVi ew:] + 817
77 com.apple.AppKit 0x00007fff886bb143 -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topVi ew:] + 314
78 com.apple.AppKit 0x00007fff886b6d6d -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 4675
79 com.apple.AppKit 0x00007fff88680c93 -[NSView displayIfNeeded] + 1830
80 com.apple.AppKit 0x00007fff8873da18 -[NSWindow _reallyDoOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 1377
81 com.apple.AppKit 0x00007fff8873d038 -[NSWindow _doOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 940
82 com.apple.AppKit 0x00007fff8873cc1f -[NSWindow orderWindow:relativeTo:] + 159
83 com.apple.AppKit 0x00007fff887356dc -[NSWindow makeKeyAndOrderFront:] + 48
84 com.adobe.owl 0x0000000100477c50 0x100433000 + 281680
85 com.adobe.owl 0x00000001004c248b 0x100433000 + 586891
86 com.adobe.owl 0x0000000100484131 0x100433000 + 332081
87 com.adobe.owl 0x0000000100483b1a 0x100433000 + 330522
88 com.adobe.owl 0x0000000100484b70 0x100433000 + 334704
89 com.adobe.owl 0x000000010045a6e2 0x100433000 + 161506
90 com.adobe.owl 0x0000000100471ac6 0x100433000 + 256710
91 com.adobe.owl 0x000000010047e6c3 0x100433000 + 308931
92 com.adobe.owl 0x000000010047dc99 OWLWidgetShow + 491
93 WidgetBinLib.dylib 0x00000001002f32ac DocumentPresentation::MakeActive() + 76
94 com.adobe.InDesign.Layout UI 0x00000001124bc753 0x1123af000 + 1103699
95 com.adobe.InDesign.Layout UI 0x00000001124bbfd4 0x1123af000 + 1101780
96 PublicLib.dylib 0x00000001010d4481 Command::DoImmediate(short) + 33
97 com.adobe.InDesign.Utilities 0x0000000115d8b47c 0x115d8a000 + 5244
98 com.adobe.InDesign.Utilities 0x0000000115d8b605 0x115d8a000 + 5637
99 com.adobe.InDesign.AppFramework 0x000000010eced26f 0x10ece2000 + 45679
100 PublicLib.dylib 0x00000001010d3740 CmdUtils::ProcessCommand(ICommand*) + 64
101 com.adobe.InDesign.Import Export UI 0x0000000111ea7dae 0x111ea0000 + 32174
102 PublicLib.dylib 0x00000001010d4481 Command::DoImmediate(short) + 33
103 com.adobe.InDesign.Utilities 0x0000000115d8b47c 0x115d8a000 + 5244
104 com.adobe.InDesign.Utilities 0x0000000115d8b605 0x115d8a000 + 5637
105 com.adobe.InDesign.AppFramework 0x000000010eced26f 0x10ece2000 + 45679
106 PublicLib.dylib 0x00000001010d3740 CmdUtils::ProcessCommand(ICommand*) + 64
107 com.adobe.InDesign.Document Actions 0x000000011057ffb9 0x11056b000 + 85945
108 com.adobe.InDesign.Document Framework 0x00000001106c8f43 0x11059e000 + 1224515
109 com.adobe.InDesign.AppFramework 0x000000010ed3ba2a 0x10ece2000 + 367146
110 com.adobe.InDesign.AppFramework 0x000000010ed3633e 0x10ece2000 + 344894
111 com.adobe.InDesign.AppFramework 0x000000010ed358e5 0x10ece2000 + 342245
112 PublicLib.dylib 0x00000001011cc69a CScriptProvider::HandleMethodOnObjects(IDType<ScriptID_tag>, IScriptRequestData*, adobe::version_1::vector<InterfacePtr<IScript>, adobe::version_1::capture_allocator<InterfacePtr<IScript> > > const&) + 458
113 com.adobe.InDesign.Scripting 0x0000000114616724 0x1145eb000 + 177956
114 com.adobe.InDesign.Scripting 0x0000000114613738 0x1145eb000 + 165688
115 com.adobe.InDesign.Scripting 0x0000000114613d50 0x1145eb000 + 167248
116 com.adobe.InDesign.Support for AppleScript 0x0000000114b30063 0x114b00000 + 196707
117 com.adobe.InDesign.Support for AppleScript 0x0000000114b2d75a 0x114b00000 + 186202
118 com.adobe.InDesign.Support for AppleScript 0x0000000114b2cae2 0x114b00000 + 183010
119 com.adobe.InDesign.Support for AppleScript 0x0000000114b0151c 0x114b00000 + 5404
120 com.apple.AE 0x00007fff8b482078 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 307
121 com.apple.AE 0x00007fff8b481ed9 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 37
122 com.apple.AE 0x00007fff8b481d99 aeProcessAppleEvent + 318
123 com.apple.HIToolbox 0x00007fff850ad709 AEProcessAppleEvent + 100
124 com.apple.AppKit 0x00007fff8867d836 _DPSNextEvent + 1456
125 com.apple.AppKit 0x00007fff8867cdf2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
126 com.apple.AppKit 0x00007fff886741a3 -[NSApplication run] + 517
127 com.adobe.exo.framework 0x00000001028a7e98 exo::app::OS_AppBase::RunEventLoop() + 56
128 com.adobe.InDesign.AppFramework 0x000000010edefff3 0x10ece2000 + 1105907
129 com.adobe.InDesign.AppFramework 0x000000010edef182 0x10ece2000 + 1102210
130 com.adobe.InDesign 0x0000000100001dbc main + 412
131 com.adobe.InDesign 0x0000000100001bb4 start + 52
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8bef4d16 kevent + 10
1 libdispatch.dylib 0x00007fff8c024dea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff8c0249ee _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8bef40fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff86168ff3 _pthread_cond_wait + 927
2 com.apple.CoreServices.CarbonCore 0x00007fff8c0e3406 TSWaitOnConditionTimedRelative + 163
3 com.apple.CoreServices.CarbonCore 0x00007fff8c045a98 MPWaitOnQueue + 252
4 PMRuntime.dylib 0x000000010165ebe1 0x10165d000 + 7137
5 com.apple.CoreServices.CarbonCore 0x00007fff8c0ba7e0 PrivateMPEntryPoint + 58
6 libsystem_c.dylib 0x00007fff86164772 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff861511a1 thread_start + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8bef2686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8bef1c42 mach_msg + 70
2 com.apple.CoreServices.CarbonCore 0x00007fff8c0e03dd TS_exception_listener_thread + 67
3 libsystem_c.dylib 0x00007fff86164772 _pthread_start + 327
4 libsystem_c.dylib 0x00007fff861511a1 thread_start + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8bef40fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff86168fb9 _pthread_cond_wait + 869
2 com.adobe.InDesign.AppFramework 0x000000010eddaf22 0x10ece2000 + 1019682
3 com.adobe.InDesign.AppFramework 0x000000010edda517 0x10ece2000 + 1017111
4 com.adobe.InDesign.AppFramework 0x000000010edd7a97 0x10ece2000 + 1006231
5 com.adobe.InDesign.AppFramework 0x000000010eddbabd 0x10ece2000 + 1022653
6 com.adobe.InDesign.AppFramework 0x000000010eddba43 0x10ece2000 + 1022531
7 com.adobe.InDesign.AppFramework 0x000000010eddba02 0x10ece2000 + 1022466
8 com.adobe.boost_threads.framework 0x00000001010736d4 boost::thread::start_thread() + 436
9 libsystem_c.dylib 0x00007fff86164772 _pthread_start + 327
10 libsystem_c.dylib 0x00007fff861511a1 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8bef40fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff86168fb9 _pthread_cond_wait + 869
2 com.adobe.InDesign.AppFramework 0x000000010eddaf22 0x10ece2000 + 1019682
3 com.adobe.InDesign.AppFramework 0x000000010edda38d 0x10ece2000 + 1016717
4 com.adobe.InDesign.AppFramework 0x000000010edd7a97 0x10ece2000 + 1006231
5 com.adobe.InDesign.AppFramework 0x000000010eddbabd 0x10ece2000 + 1022653
6 com.adobe.InDesign.AppFramework 0x000000010eddba43 0x10ece2000 + 1022531
7 com.adobe.InDesign.AppFramework 0x000000010eddba02 0x10ece2000 + 1022466
8 com.adobe.boost_threads.framework 0x00000001010736d4 boost::thread::start_thread() + 436
9 libsystem_c.dylib 0x00007fff86164772 _pthread_start + 327
10 libsystem_c.dylib 0x00007fff861511a1 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8bef4386 __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff861ee7c8 nanosleep + 163
2 com.adobe.InDesign.Support for JavaScript 0x0000000114bc0818 0x114b6d000 + 342040
3 com.adobe.InDesign.Support for JavaScript 0x0000000114ba7a3e 0x114b6d000 + 240190
4 com.adobe.InDesign.Support for JavaScript 0x0000000114bc03d5 0x114b6d000 + 340949
5 libsystem_c.dylib 0x00007fff86164772 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff861511a1 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8bef42aa __recvfrom + 10
1 ServiceManager-Launcher.dylib 0x000000010a37f231 0x10a367000 + 98865
2 ServiceManager-Launcher.dylib 0x000000010a37e5d6 0x10a367000 + 95702
3 ServiceManager-Launcher.dylib 0x000000010a37d678 0x10a367000 + 91768
4 ServiceManager-Launcher.dylib 0x000000010a37d6e6 0x10a367000 + 91878
5 ServiceManager-Launcher.dylib 0x000000010a3782e4 0x10a367000 + 70372
6 ServiceManager-Launcher.dylib 0x000000010a378cfe 0x10a367000 + 72958
7 ServiceManager-Launcher.dylib 0x000000010a378c0b 0x10a367000 + 72715
8 ServiceManager-Launcher.dylib 0x000000010a37c36e 0x10a367000 + 86894
9 ServiceManager-Launcher.dylib 0x000000010a37c4b2 0x10a367000 + 87218
10 ServiceManager-Launcher.dylib 0x000000010a37c26d 0x10a367000 + 86637
11 ServiceManager-Launcher.dylib 0x000000010a37c1e6 0x10a367000 + 86502
12 ServiceManager-Launcher.dylib 0x000000010a36a916 0x10a367000 + 14614
13 ServiceManager-Launcher.dylib 0x000000010a36eb05 0x10a367000 + 31493
14 ServiceManager-Launcher.dylib 0x000000010a37ce46 0x10a367000 + 89670
15 ServiceManager-Launcher.dylib 0x000000010a37eef3 0x10a367000 + 98035
16 libsystem_c.dylib 0x00007fff86164772 _pthread_start + 327
17 libsystem_c.dylib 0x00007fff861511a1 thread_start + 13
Thread 8:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff8bef40fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff86168fb9 _pthread_cond_wait + 869
2 MultiProcessor Support 0x000000012275144b 0x12270c000 + 283723
3 MultiProcessor Support 0x0000000122751303 0x12270c000 + 283395
4 MultiProcessor Support 0x0000000122771394 0x12270c000 + 414612
5 libsystem_c.dylib 0x00007fff86164772 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff861511a1 thread_start + 13
Thread 9:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff8bef40fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff86168fb9 _pthread_cond_wait + 869
2 MultiProcessor Support 0x000000012275144b 0x12270c000 + 283723
3 MultiProcessor Support 0x0000000122751303 0x12270c000 + 283395
4 MultiProcessor Support 0x0000000122771394 0x12270c000 + 414612
5 libsystem_c.dylib 0x00007fff86164772 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff861511a1 thread_start + 13
Thread 10:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff8bef40fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff86168fb9 _pthread_cond_wait + 869
2 MultiProcessor Support 0x000000012275144b 0x12270c000 + 283723
3 MultiProcessor Support 0x0000000122751303 0x12270c000 + 283395
4 MultiProcessor Support 0x0000000122771394 0x12270c000 + 414612
5 libsystem_c.dylib 0x00007fff86164772 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff861511a1 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff8bef40fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff86168fb9 _pthread_cond_wait + 869
2 com.adobe.InDesign.AppFramework 0x000000010eddaf22 0x10ece2000 + 1019682
3 com.adobe.InDesign.AppFramework 0x000000010edda5c8 0x10ece2000 + 1017288
4 com.adobe.InDesign.AppFramework 0x000000010edd7a97 0x10ece2000 + 1006231
5 com.adobe.InDesign.AppFramework 0x000000010eddbabd 0x10ece2000 + 1022653
6 com.adobe.InDesign.AppFramework 0x000000010eddba43 0x10ece2000 + 1022531
7 com.adobe.InDesign.AppFramework 0x000000010eddba02 0x10ece2000 + 1022466
8 com.adobe.boost_threads.framework 0x00000001010736d4 boost::thread::start_thread() + 436
9 libsystem_c.dylib 0x00007fff86164772 _pthread_start + 327
10 libsystem_c.dylib 0x00007fff861511a1 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff8bef46d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff86166f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff86166ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff86151191 start_wqthread + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff8bef4386 __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff861ee7c8 nanosleep + 163
2 PMRuntime.dylib 0x0000000101662856 IDThreading::Sleep(unsigned int) + 54
3 com.adobe.InDesign.Application UI 0x000000010ef07fe8 0x10eefa000 + 57320
4 com.adobe.boost_threads.framework 0x00000001010736d4 boost::thread::start_thread() + 436
5 libsystem_c.dylib 0x00007fff86164772 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff861511a1 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff8bef46d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff86166f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff86166ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff86151191 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x000000007fffffff rbx: 0x000000012a986500 rcx: 0x000000012d143b70 rdx: 0x0000000000000000
rdi: 0x000000012a986540 rsi: 0x0000000000000000 rbp: 0x00007fff5fbf4a30 rsp: 0x00007fff5fbf4980
r8: 0x000000012a986540 r9: 0x0000000000000000 r10: 0x000000012a986660 r11: 0x0000000000000000
r12: 0x0000000000000000 r13: 0x000000012216c2d4 r14: 0x0000000101e9c524 r15: 0x0000000000000000
rip: 0x0000000101e9c2ae rfl: 0x0000000000010247 cr2: 0x000000032d143b6c
Logical CPU: 0
Binary Images:
0x100000000 - 0x100005fff +com.adobe.InDesign (9.0.0.244 - 9000) <2F683D4B-A144-3E91-A0CA-3F9B6B1DA676> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/Adobe InDesign CC
0x10000c000 - 0x10000eff7 +com.adobe.InDesign.InDesignModelAndUI (9.0 - 0) <7EAF82B5-D2A0-3E46-96B1-61E4A9D819C9> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/InDesignModelAndUI.framework/Versions/A/InDesignModelAndUI
0x100014000 - 0x10001cfff +com.adobe.coretech.adobesplashkit (AdobeSplashKit Version 1.0 - 1.0) <65BFDA83-4121-3D12-9BBE-9F4FF1DB3D6A> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/AdobeSplashKit.framework/Versions/A/AdobeSplashKit
0x100025000 - 0x10002ffff +ASLSupportLib.dylib (1) <37C5A821-5118-3BCF-AC5E-F9C4FAE123A8> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/ASLSupportLib.dylib
0x100037000 - 0x10012bff7 +DV_WidgetBinLib.dylib (1) <6A40E798-D47A-3959-A04E-9361B010FAE3> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/DV_WidgetBinLib.dylib
0x1001bf000 - 0x100204ff7 +TextPanelLib.dylib (1) <F06B61DF-F7D5-37AA-B1F5-BB5FA3737E62> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/TextPanelLib.dylib
0x100221000 - 0x100382fff +WidgetBinLib.dylib (1) <7D51BAC1-7061-36C1-8C0E-CBF411371A56> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/WidgetBinLib.dylib
0x100433000 - 0x1005fcff7 +com.adobe.owl (AdobeOwl version 5.0.13 - 5.0.13) <E9BEFE93-8AB5-3EF9-B59E-69208015C7FA> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x10063f000 - 0x100883ff7 +com.adobe.dvacore.framework (7.0.849323 - 7.0.849323.0) <63BF29D6-62ED-3026-B93D-96CC42F4CF9E> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/dvacore.framework/Versions/A/dvacore
0x10094a000 - 0x100dd7ff7 +com.adobe.dvaui.framework (7.0.849323 - 7.0.849323.0) <6C4C227F-A5D6-3B4D-AD39-4B3C97D32440> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/dvaui.framework/Versions/A/dvaui
0x10106d000 - 0x10106dfff +com.adobe.InDesign.InDesignModel (9.0 - 0) <5A3F239E-E40A-3876-8DD9-0E5AEDB58098> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/InDesignModel.framework/Versions/A/InDesignModel
0x101072000 - 0x101080fff +com.adobe.boost_threads.framework (7.0.847203 - 7.0.847203.0) <A0AE19A9-2B8E-310A-8AC1-0E2E026E7A40> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/boost_threads.framework/Versions/A/boost_threads
0x101096000 - 0x10109cff7 +com.adobe.boost_date_time.framework (7.0.847203 - 7.0.847203.0) <F30F59C3-41C0-3DB1-899A-E2491EA25263> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/boost_date_time.framework/Versions/A/boost_date_time
0x1010ab000 - 0x101513fff +PublicLib.dylib (1) <9C2969EC-46E7-3AC9-ADDE-45951D87A220> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/PublicLib.dylib
0x10165d000 - 0x101667fff +PMRuntime.dylib (1) <E2DF4211-4A31-32BB-87F5-F0ADFFBFACE8> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/PMRuntime.dylib
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0x10cbbd000 - 0x10cbf6fff +com.adobe.InDesign.ContentDropper Tool (9.0.0.244 - 0) <DB93021C-DD9A-3CA4-AF06-CC3ECEFA946B> /Applications/Adobe InDesign CC/*/ContentDropper Tool
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0x10cc77000 - 0x10cc81fff +com.adobe.InDesign.Create Guides Dialog (9.0.0.244 - 0) <7F35F38E-FA21-3692-82C1-BCE747EE3CEB> /Applications/Adobe InDesign CC/*/Create Guides Dialog
0x10cc8c000 - 0x10ccc6fff +com.adobe.InDesign.Eyedropper Tool (9.0.0.244 - 0) <A8E7360A-E42A-3790-B998-83398E336316> /Applications/Adobe InDesign CC/*/Eyedropper Tool
0x10ccdb000 - 0x10cd68fff +com.adobe.InDesign.Hyperlinks Panel (9.0.0.244 - 0) <72C51910-CC5C-3B7D-8331-70195952E7A5> /Applications/Adobe InDesign CC/*/Hyperlinks Panel
0x10cd8d000 - 0x10ce1dfff +com.adobe.InDesign.Index Panel (9.0.0.244 - 0) <EC33F8C3-4233-3790-B4AF-5AB31B6956FC> /Applications/Adobe InDesign CC/*/Index Panel
0x10ce3d000 - 0x10ce49ff7 com.apple.carbonframeworktemplate (1.0 - 1.0) <E859A35E-8EC1-3CA9-9758-95EC69D4EC5D> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/unihan.framework/Versions/A/unihan
0x10ce54000 - 0x10cebcfff +com.adobe.InDesign.Info Panel (9.0.0.244 - 0) <0BDD7C10-8F5D-3507-B772-EFCBE4AE1ED0> /Applications/Adobe InDesign CC/*/Info Panel
0x10ced4000 - 0x10cf98fff +com.adobe.InDesign.Knowledge Base (9.0.0.244 - 0) <C979FEE9-EB01-3B48-AC45-EABE15DAF596> /Applications/Adobe InDesign CC/*/Knowledge Base
0x10cfa2000 - 0x10cff5ff7 +com.adobe.InDesign.Layers Panel (9.0.0.244 - 0) <4BD4C9F5-7EF5-387C-AC72-40014E19D7F5> /Applications/Adobe InDesign CC/*/Layers Panel
0x10d017000 - 0x10d01cfff +com.adobe.InDesign.Layout Adjustment Panel (9.0.0.244 - 0) <27CE7F02-93CA-348D-BC67-1571721BC4BF> /Applications/Adobe InDesign CC/*/Layout Adjustment Panel
0x10d025000 - 0x10d044fff +com.adobe.InDesign.Layout Adjustment (9.0.0.244 - 0) <D4DAC346-AE89-3BBE-BF0C-E449E34B4121> /Applications/Adobe InDesign CC/*/Layout Adjustment
0x10d053000 - 0x10d09fff7 +com.adobe.InDesign.Links UI (9.0.0.244 - 0) <D2BA3E6B-66B8-36BB-B28F-FB41EAC0C74D> /Applications/Adobe InDesign CC/*/Links UI
0x10d0c1000 - 0x10d166ff7 +com.adobe.InDesign.ObjectStylesUI (9.0.0.244 - 0) <8805D797-3D6A-3231-9E5A-3954B2BC30FD> /Applications/Adobe InDesign CC/*/ObjectStylesUI
0x10d196000 - 0x10d1bcfff +com.adobe.InDesign.Page Setup Dialog (9.0.0.244 - 0) <4F0302C1-D70D-3B22-AFD6-EA32AE0D393A> /Applications/Adobe InDesign CC/*/Page Setup Dialog
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0x10d346000 - 0x10d388fff +com.adobe.InDesign.TOC UI Dialog (9.0.0.244 - 0) <B330AAE5-4ECF-3687-B25B-A7E1087287EB> /Applications/Adobe InDesign CC/*/TOC UI Dialog
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0x10d3f4000 - 0x10d40ffff +com.adobe.InDesign.Image Import UI (9.0.0.244 - 0) <314ED635-384F-3699-8494-A9713519B2E0> /Applications/Adobe InDesign CC/*/Image Import UI
0x10d421000 - 0x10d437fff +com.adobe.InDesign.Scotch Rules (9.0.0.244 - 0) <67B1F4A9-CAF9-34E0-9C2F-70B47C09A2FB> /Applications/Adobe InDesign CC/*/Scotch Rules
Chris, OK the complete crash log is at http://pastebin.com/tZ7wummp
Thanks. -
'iTunes has stopped working' error message every time I try to add files
Every time I try to add files to my iTunes, I received the erorr message and the program closes. I have uninstalled iTunes, re-installed and the problem stopped occuring after I added a few files. It's now beginning yet again.
This is what the details specify:
Problem signature:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.0.0.68
Application Timestamp: 4c7e6c10
Fault Module Name: objc.dll
Fault Module Version: 1.435.14.20
Fault Module Timestamp: 4c3422a6
Exception Code: c0000005
Exception Offset: 00008374
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
I have the latest version of iTunes 10. Can anyone help me with this issue? I'd appreciate it. Thank you in adavance.Just wanted to say that I have the same issue. It also crashes when I try to save files in other programs like IE or Chrome. objc.dll comes up everytime, and it's also related to the apple mobile device service, as the crashes go away once I turn that service off. Unfortunately, I have an iPad, and an iPhone as well, and I need that service turned on. I have scoured the internet for answers to no avail. So far I've uninstalled everything and reinstalled. Disabled all shell extensions. used the repair function on all apple software (found in add/remove software). I've even tried to use different versions of iTunes. Nothing worked.
Here's my info as well, if it helps.
Problem signature:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.0.1.22
Application Timestamp: 4c9c64ce
Fault Module Name: objc.dll
Fault Module Version: 1.435.14.20
Fault Module Timestamp: 4c3422a6
Exception Code: c0000005
Exception Offset: 00008374
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
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