Spinning preloader wheel at the start of a slide

Hi,
I saw a similar topic on the forum but not sure it was answered.
A colleague is doing a project where he records a slide with video playing. Captivate (v6) appears to save the video as an separte object on the slide layer of the timeline.
The problem is, when the project is published (SWF or MP4) and it gets to this slide, there is a spinning preloader until the video object completely loads and starts to play.
Does anyone know a way to remove the preloader?
Thanks.
Corbin

Hi
Welcome to Adobe Forums.
If you are on Captivate 6.0.0 then First of all I would advise you to update Captivate to 6.0.1240. Click Help and then Click Updates. As few users faced Connection Error issue when they use videos in Captivate 6.0.0 projects.
After the update is done, open your project and insert the video as an Event Video rather than Multi Slide Synchronized Video. Then Publish your project.
Hope it helps
Thanks and Regards
VJ

Similar Messages

Spinning preloader wheel at the start of slides

I've made a short project in Captivate 6. When the video slides start, there is a spinning pre-loader wheel on them.
This only happens when I preview or publish the entire project. When I view each slide individually, there is no problem.
What do I need to do to remove this?

Hi
Welcome to Adobe Forums.
If you are on Captivate 6.0.0 then First of all I would advise you to update Captivate to 6.0.1240. Click Help and then Click Updates. As few users faced Connection Error issue when they use videos in Captivate 6.0.0 projects.
After the update is done, open your project and insert the video as an Event Video rather than Multi Slide Synchronized Video. Then Publish your project.
Hope it helps
Thanks and Regards
VJ

I keep getting a spinning color wheel when I start safari or mail and it holds up my iMac for several minutes. At times I need to do a hard reset as it freezes e everything ... I'm stumped! Software is up to date ... Help!

I keep getting a spinning color wheel when I start safari or mail and it holds up my iMac for several minutes. At times I need to do a hard reset as it freezes e everything ... I'm stumped! Software is up to date ... Help!

den.thed wrote:
John has suggested rebuilding the Mail mailboxes. Once Mail is open, go to: Mailbox on the menu bar and select Rebuild.
As for Safari, is it opening and working if you open it before Mail and what if any Extensions are you using?
OK ... so I just restarted and opened Safari first ... no spinning ball. And I opened mail after hitting the rebuild, well, I'm missing messages from Dec. 24 - now, but it opened right away. Most messages are FB feeds, so it's not like I've lost anything important. So, initial thoughts ... John was a tremendous help, BUT, we shall see what happens when I try to open mail again ... and I'll try it first with the next restart or wake up ... so appreiciate the walk-thru on all of this!

How do I get rid of spinning rainbow wheel without the OS ? Please help

How do I get rid of spinning wheel without the OS (CD) ? I live overseas and left it back home in the US. Sincere thanks you for your help. Desperate Mom!

Hi Maya,
When does the spinning wheel happen? Does it happen when you try to launch (start) an app? If so, hold the shift key down when you launch, and hold the shift key down until the app has completely launched.
It could be that the app is trying to open a corrupt file that was not closed (not your fault )
Regards,
Ian.

AOL and the spinning little wheel as the pointer

Well here we go, My nice hand me down G4 Digital Audio 10.4.5 with AOL, and there are times when certain times the pointer turns to that spinning little color wheel and I can not resume the AOL. I can however open other browsers, but the AOL freezes. Any idea how to release the spinning wheel from the AOL?
Patrick

Well, 10.4.5 is an older version of Tiger and can be updated to 10.4.11 for free.
The 10.4.11 combo update link for:
[PowerPC-based Macs|http://www.apple.com/support/downloads/macosx10411comboupdateppc.html]
You might also want to do the latest security update if you haven't done that.
[Security Update 2009-005 (Tiger PPC)|http://support.apple.com/downloads/DL931/en_US/SecUpd2009-005PPC.dmg]
General notes on Updating
Certain steps appear to minimize the risk of an update producing problems.
Number one is to make sure you have a clone backup of your computer in case you do need to back out of it again. This is the only guaranteed way of not having to worry about the results of an update.
Some like to boot from their installer discs or an external backup and verify (and if necessary repair) their internal drives as well as drive permissions. This is done with Disk Utility. You can verify a drive while booted from the same drive but sometimes this produces spurious errors. Repairing a drive (if necessary) has to be done while booted from another disk. Permissions repair can, and is probably best, done when booted from your internal drive.
[Resolve startup issues and perform disk maintenance with Disk Utility and fsck|http://docs.info.apple.com/article.html?artnum=106214]
[Using Disk Utility in Mac OS X 10.4.3 or later|http://docs.info.apple.com/article.html?artnum=302672]
[Disk Utility's Repair Disk Permissions|http://docs.info.apple.com/article.html?artnum=25751]
You can also go to the step of booting into safe mode to do the install.
[Mac OS X: Starting up in Safe Mode|http://docs.info.apple.com/article.html?artnum=107393]
[What is Safe Boot, Safe Mode? (Mac OS X)|http://docs.info.apple.com/article.html?artnum=107392]
[Safe Boot takes longer than normal startup|http://docs.info.apple.com/article.html?artnum=107394]
I like to download the update onto my computer and install it from there rather than let Software Update do it. I know a few people who had problems with doing the update via software updater found a manual install to work.
Repair permissions again afterward.
It helps to only install one update at a time and to run the computer for a while to make sure it is behaving well.
The more cautious even like to unplug third party peripherals (see [comment by BDaqua|http://discussions.apple.com/message.jspa?messageID=9040746#9040746]).
Almost all of the above steps (except backup) have been questioned as to necessity because probably many people have done successful updates without doing them. I say they can't hurt, they can very likely do good (especially if your computer isn't regularly maintained), so why not do them to be safe.
[BDaqua's comments on updating problems|http://discussions.apple.com/message.jspa?messageID=8948595#8948595]
[Baby Boomer's comments on updating problems|http://discussions.apple.com/message.jspa?messageID=9025760#9025760]
After doing all that, are you running a recent version of AOL? I see from its web site that there are multiple components to it. If it were me I guess a question to ask would be is there a reason to run it at all?

Seeing a spinning blue wheel in the Creative Cloud Desktop application

@tbivans I'm in exactly the same position and none of the suggested sollutions on this page have helped. Did you manage to get the issue resolved?

Branching this to a separate discussion.
Candrias the image you posted is different than the discussion you responded too. The discussion you joined was regarding receiving an error message that their was No Internet Connection.
Please see Creative Cloud app doesn't open and hangs on spinning progress wheel - http://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html for information on how to resolve your current error. If you can respond back to this discussion with the results it would be appreciated.

Pause the start of each slide, click Play to continue

Hi,
I have a lot of Captivate questions but I'll stick to one for
now...
Is it possible to have it so, for each slide, when the user
clicks "Next" the next slide appears but it pauses at the start,
and the user would have to click Play to start the slide? We want
the users to have more control over the movies.
Can it be done in Captivate or to an imported Captivate SWF
using the variables? I tried the combining rdcmndNextSlide = 1 and
rdcmndPause = 1 but it only does one variable command (weird), in
this case the rdcmndNextSlide.

Welcome to our community, Joel
The simplest way to accomplish this goal is to insert a Click
Box object on each slide. Perhaps consider timing each one to pause
at .2 seconds into the slide.
It's simple to do. Just insert one on the first slide.
Configure it as desired. Copy to the clipboard. Select all the
remaining slides and paste in a single action to populate each of
the remaining slides with the Click Box.
Cheers... Rick

My iMac 8,1 (early 2008) is running very slow. I continually get the spinning color wheel. The free space dropped from 133. GB to 87.86 GB in about 2 days. System memory is 2.00 GB with 1.25 GB free. kernel_task root 1.1 63 205.3 MB intel.

My Mac is running very slowly. After reading other posts I have attempted to gather more info for an easier more accurate response but not being computer savy am unsure what is helpful/necessary. The utilized space is 231.6 GB with 88.13 GB free. Memory is 2.00 GB w/ 1.25 GB free and 771.8 MB used. The kernel_task root 1.1 63 205.3 MB intel. What can I do to increase the speed and stop the spinning wheel? Thanks for all your help.

See:
Mac Maintenance Quick Assist,
Mac OS X speed FAQ,
Speeding up Macs,
Macintosh OS X Routine Maintenance,
Essential Mac Maintenance: Get set up,
Essential Mac Maintenance: Rev up your routines,
Maintaining OS X,
Five Mac maintenance myths, and
Myths of required versus not required maintenance for Mac OS X for information.

`I had to do a force quit to get the spinning color wheel off the screen for itunes, system preferences and finder. `now the screen is lit but it cannot find finder and the itunes icon just bounces up and down whenI click on it-whay should do?

I think my card reader was just taken out of the back of my mack pro without proper ejection. I had to use force quit on everything open to get rid of the color wheel. `itunes, system preferences, finder were open and not responding. `now the screen is lit but if `i click on itunes the symbol just bounces and for finder it says finder cannot be found 10810. What should I do next? Thanks-

Hi Janice,
You are posting in an iMac forum, you may want to repost in the Mac Pro forum.
Roger

My apple wont turn on. it gets stuck on the gray screen with the spinning wheel and the apple on the screen

My macbook air turns on but not completely, it gets stuck on the grays screen.   It shows an apple an a spinning wheel and that is as far as it gets. sometimes I can get to an screen that shows macintosh hd and i clicked on it and the computer turned off.

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
     a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 10. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

Stuck on the startup Apple logo and spinning loading wheel.

I have a power mac g5 with tiger 10.4.11 OS on it. I bought it a year ago second hand and it has been working amazing since then. But about two weeks ago I got that message on screen telling me to resart my computer and then after that I couldn't start my machine up. It kept on getting stuck on the spinning wheel at the start with the apple logo and if I leave it long enough, the apple turns into a no entry sign and the fans start to become very noisie. I have luckly been able to start my Mac up on some occassions so I have backed everything up on an external hard drive. I have also re-installed the operating system on there cause I thought it might have just been a disk error or somehing. Since I've re-installed everything, I haven't putall my applications back on. Only a couple so that I could create this web site. I also remember typing somehing into terminal before this all happened so I have a feeling it might be somehing to do with that but I have no idea what I typed in there but I'm sure it didsomething bad. I'm a bit slow with computers so I may ask for a step by step if I don't understand your solutions sorry. Thank you for your time.

Charmtav wrote:
I have also performed a Safe Boot whilst holding down command and V to see what's happening and the bit which it gets stuck on is "Still waiting for root device".
There's the clue...
Now, how to fix the problem, which is not getting the following in the verbose output:
localhost kernel[0]: Got boot device = IOService....
If you have not already reset the PRAM and NVRAM memory areas, you should at least do that once before trying the test I describe below.
To reset PRAM, hold down cmd-option-P-R keys at power up (not restart) until you hear the second startup chime.
To reset NVRAM, hold down cmd-option-O-F at power-up to boot into open firmware, which is basically a "dumb terminal" display and type the following two commands:
reset-nvram
reset-all
and see if the boot works from there.
*You may have a failing HD* or the erase-and-install caused a problem. I am not clear about whether you were actually able to boot from the install disk. If that didn't happen, then you should disconnect the HD connectors and see if you can boot from the install disk. If that works fine, then we may be on to something. The fact that this all started with a kernel panic followed by successive boot failure issues and the verbose output hang point make me a little pessimistic about the HD.
One other thought concerns the PRAM battery, since PRAM stores things like the root device selected. If it hasn't been changed in a while, or never, to your memory, then it might be prudent to get a fresh one into the machine. (One way to maybe test this theory is to do an option boot, i.e., holding the option key down at power up and waiting for the boot volume select business to make it to the screen. If your hard drive shows up there and you can select it and successfully boot, then I would definitely replace the battery. Actually, I would change it anyway if it's more than a year or two old. A cheap fix and sometimes helps bizarre situations.)

If I try to rotate a photo in the Finder menu I get the never ending spinning color wheel?

If I try to rotate a photo in the Finder menu I get the never ending spinning color wheel?

The problem with write permissions for the OneDrive folder only shows up in Lightroom 6's export dialogue, that's why it's to irritating. Lightroom 5.7.1 is not having that problem nor does the file explorer. The problem also exists on both of my machines. I will try to check for other problems with the OneDrive troubleshooter though: Running the OneDrive troubleshooter - Windows Help

Frozen iPod Touch with spinning wheel over the apple...

Hi!
My iPod Touch is first generation, 8GB. It's been freezing up over the last couple of days. I took it to the genius bar yesterday, where it was restored to factory settings and everything seemed fine. Today, it's freezing up again. I've turned it off completely, and on again. The red slider bar does not appear. It's hooked up to the computer now, with the white apple logo showing, and a spinning white wheel over the apple.
Any thoughts on how to restart it?
Thanks!!

Try placing the iPod in recovery mode and then restoring the iPod. For recovery mode see:
iPhone and iPod touch: Unable to update or restore
However snce it happened after restring to factory defaults, you may have a hardware problem.
If you restored from backup last time, I would not do that again since you may have some corruption that is causing the problem.

My CC Desktop App (Mac) Home Panel is Hanging with a Spinning Gear Wheel

I'm running Adobe CC Suite on a MacBook Pro (OSX 10.7.5). Everything was working fine until I shut off and unplugged my laptop for a weekend. When I started it up, the CC Desktop App launched and complained that it couldn't find an Internet connection (even though my browser and Apple Mail apps were working fine.) I closed the CC Desktop App, reopened it, and ever since then, the CC Desktop App Home panel hangs with a spinning gear wheel. The Apps panel in the CC Desktop app seems fine.
I tried deleteing the opm.db file inside the OOBE folder in my User Library. This caused the CC Desktop App to ask to to login upon launch. But, once I logged in, the spinning gear wheel started up again.
Anyone know what might be going on here or how to fix this problem?

Abhijit,
I'm afraid that my problem with the CC Desktop App Home panel is NOT a disk permissions issue...
Per your suggestion, I verified my hard drive, repaired permissions, and rebooted my laptop. However, when I click on the Creative Cloud icon in the Finder's menu bar, the Home panel still displays a continually spinning gear wheel, as it did previously. The Apps panel is properly displayed, and the Files and Fonts panels display "coming attractions" messages; I don't have any projects in the Behance panel.
Prior to visiting this forum, I did a Google search on the problem of "CC Desktop App Home Panel Hangs," and I found a couple posts suggesting that the only way to cure this problem is to uninstall all CC/CS6 apps, use Adobe Cleaner to clean up the CS6/CC installation, and then reinstall all the apps via CC...and that doing all this does not necessarily prevent the problem for recurring.
I must say that I'm finding certain aspects of the Creative Cloud implementation to be surprisingly buggy. I've already lost a couple day's work to dealing with Creative Cloud installation and functionality issues--which is very frustrating, to say the least.
That being said, if you have any other suggestions, I'm willing to try them, as I would like to get my Creative Cloud installation working properly.

Spinning coloured wheel

Lately Ive been getting the spinning coloured wheel and the inevitable wait - which feels like ages but is probably only a few seconds - during what should be a fairly simple task, eg deleting emails from my intray.
What's happening?
Is there a maintenance task I should carry out?
Im running Tiger 10.4.2.
JohnC

Hi John.
I have a friend that purchased a 12 in. Powerbook early in 2005 or late 2004. She has a warped casing from the battery problem, although it is not that bad at all compared to some that I have been reading about on this site.
She also has the problem of the forever spinning beach ball. To describe it: the machine starts up somewhat slowly, but not really that slow. But when it gets to the login screen, it farely often will get a little bogged down entering the password. Once that is done, the machine gets slower and slower as it progresses in loading the user account. If it does finish loading the account, then it moves at the speed of the machines 12 years ago, if it doesn't freeze. But like you stated, sometimes it completes its task which shows that it actually didn't freeze. But often, it did freeze, and it is a freeze where the clock is still running, the beach ball is spinning, and force quit doesn't even work.
Another problem that the computer is having is that it is making strange beeps that sound like they are coming from the hard disk. I guess to describe them, I would almost call them Atari 2600 type, but it is a high frequency beep though. I think the people who are complaning about their computers making noise, have the same problem, just with lower frequency beeps.
It sounds like the 12-in powerbooks have been plagued with many problems since they first came out. I am curious if this is true and if it is, have they corrected them? Are they going to/trying to correct them? And if not, why has the 12-in powerbook not been taken off the market yet then?
I hope there was some useful information in there.
Marc

Spinning preloader wheel at the start of a slide

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