Spinning wheel for Illustrator, any ideas?

I turned on my computer today and opened up illustrator and all I get is the spinning wheel on opening. Acrobat distiller also does the same as soon as it opens any pdf. Other applications are ok like InDesign, what could this be? Have tried updating latest OS software and also uninstalled and reinstalled apps...

Which version?
Which system?
What did you do since it last worked?
Is a printer connected?
When does the spinning wheel start? Exactly what does the startup screen read Illustrator is doing?
Have you checked your fonts?
Any third party plugins installed?
Do you have a graphic tablet? Whcih one?
Font management? Which one?
Any special input devices?

Similar Messages

  • TS3276 When I send an email no matter how small it now seems to take a much longer time than usual (by watching the gear wheel spinning). Anyone have any ideas how I can get my sending back to a much shorter time?

    When I send an email no matter how small it now seems to take a much longer time than usual (by watching the gear wheel spinning). Anyone have any ideas how I can get my sending back to a much shorter time?

    Have you burned Discs with other programs using this computer? Are you certain that you have a drive that will burn discs?

  • Stuck at boot with spinning wheel for hours

    Hello,
    Yesterday I made a partition and cloned my Snow Leopard in order to see if Lion worked with the software I have.
    I then booted to my "backup Snow Leopard" partition and upgraded to Lion but for some reason I'm stuck with spinning wheel for hours when doing the first restart. According from the install.log it seems that the install (upgrade) was done properly.
    Jul 21 00:06:32 xxxxx Install Mac OS X Lion[290]: @(#)PROGRAM:Install  PROJECT:Install-596.1
    Jul 21 00:06:32 xxxxx Install Mac OS X Lion[290]: @(#)PROGRAM:IA  PROJECT:InstallAssistant-197
    Jul 21 00:06:32 xxxxx Install Mac OS X Lion[290]: Hardware: MacBookPro4,1 @ 2.50 GHz (x 2), 3072 MB RAM
    Jul 21 00:06:32 xxxxx Install Mac OS X Lion[290]: Running OS Build: Mac OS X 10.6.8 (10K540)
    Jul 21 00:06:32 xxxxx Install Mac OS X Lion[290]: Env: PATH=/usr/bin:/bin:/usr/sbin:/sbin
    Jul 21 00:06:32 xxxxx Install Mac OS X Lion[290]: Env: TMPDIR=/var/folders/xR/xR+k4jQ-FzmBYLLAvxRwpU+++TI/-Tmp-/
    Jul 21 00:06:32 xxxxx Install Mac OS X Lion[290]: Env: SHELL=/bin/bash
    Jul 21 00:06:32 xxxxx Install Mac OS X Lion[290]: Env: HOME=/Users/xxxxxxxxx
    Jul 21 00:06:32 xxxxx Install Mac OS X Lion[290]: Env: USER=xxxxxxxxx
    Jul 21 00:06:32 xxxxx Install Mac OS X Lion[290]: Env: LOGNAME=xxxxxxxxx
    Jul 21 00:06:32 xxxxx Install Mac OS X Lion[290]: Env: DISPLAY=/tmp/launch-81peVa/org.x:0
    Jul 21 00:06:32 xxxxx Install Mac OS X Lion[290]: Env: SSH_AUTH_SOCK=/tmp/launch-7ZEpMo/Listeners
    Jul 21 00:06:32 xxxxx Install Mac OS X Lion[290]: Env: Apple_PubSub_Socket_Render=/tmp/launch-Jxp1Tt/Render
    Jul 21 00:06:32 xxxxx Install Mac OS X Lion[290]: Env: COMMAND_MODE=unix2003
    Jul 21 00:06:32 xxxxx Install Mac OS X Lion[290]: Env: __CF_USER_TEXT_ENCODING=0x1F5:0:0
    Jul 21 00:06:34 xxxxx Install Mac OS X Lion[290]: Using distribution archive from /Applications/Install Mac OS X Lion.app/Contents/SharedSupport/OSInstall.mpkg
    Jul 21 00:06:34 xxxxx Install Mac OS X Lion[290]: Configuring products from SharedSupport folder
    Jul 21 00:06:34 xxxxx Install Mac OS X Lion[290]: Using product <OSInstallDVDProduct> based on media at /Applications/Install Mac OS X Lion.app/Contents/SharedSupport at distance 5
    Jul 21 00:06:34 xxxxx Install Mac OS X Lion[290]: Using product <OSInstallESDProduct> based on distribution at /Applications/Install Mac OS X Lion.app/Contents/SharedSupport/OSInstall.mpkg at distance 5
    Jul 21 00:06:34 xxxxx Install Mac OS X Lion[290]: Checking Software Update catalog URL http://swscan.apple.com/content/catalogs/others/index-lion-snowleopard-leopard.m erged-1.sucatalog
    Jul 21 00:06:35 xxxxx Install Mac OS X Lion[290]: No available package ref for compatibility update. Ignoring.
    Jul 21 00:06:50: --- last message repeated 2 times ---
    Jul 21 00:06:50 xxxxx Install Mac OS X Lion[290]: Using product <OSSoftwareUpdateCatalogProduct> from product keys 11A511_ServerEssentials at distance 25
    Jul 21 00:07:11 xxxxx Install Mac OS X Lion[290]: diskUnmounted: disk0s2
    Jul 21 00:07:11 xxxxx Install Mac OS X Lion[290]: diskUnmounted: disk0s3
    Jul 21 00:07:11 xxxxx Install Mac OS X Lion[290]: diskUnmounted: disk0s5
    Jul 21 00:07:11 xxxxx Install Mac OS X Lion[290]: diskEjected: disk0s5
    Jul 21 00:07:12 xxxxx Install Mac OS X Lion[290]: diskMounted: disk0s2
    Jul 21 00:07:13 xxxxx Install Mac OS X Lion[290]: diskMounted: disk0s3
    Jul 21 00:07:44 xxxxx Install Mac OS X Lion[290]: IATool launched
    Jul 21 00:07:44 xxxxx Install Mac OS X Lion[290]: Connected to IATool 1c9441c0
    Jul 21 00:07:45 xxxxx Install Mac OS X Lion[290]: Preventing machine sleep.
    Jul 21 00:07:45 xxxxx Install Mac OS X Lion[290]: Using product IA_PKSecureNetEnabledProduct <file://localhost/Mac%20OS%20X%20Install%20Data/> at distance 5
    Jul 21 00:07:45 xxxxx Install Mac OS X Lion[290]: Using mutable product path: /Mac OS X Install Data
    Jul 21 00:07:45 xxxxx Install Mac OS X Lion[290]: Retrieving 0 packages (0.000 GB)
    Jul 21 00:07:46 xxxxx Install Mac OS X Lion[290]: Verifying InstallMacOSX.pkg/InstallESD.dmg
    Jul 21 00:09:19 xxxxx Install Mac OS X Lion[290]: Finished operation queue
    Jul 21 00:09:35 xxxxx Install Mac OS X Lion[290]: Extracting files from /Applications/Install Mac OS X Lion.app/Contents/SharedSupport/InstallESD.dmg
    Jul 21 00:09:36 xxxxx Install Mac OS X Lion[290]: Extracting Boot Bits from Outer DMG:
    Jul 21 00:09:37 xxxxx Install Mac OS X Lion[290]: Copied kernelcache
    Jul 21 00:09:37 xxxxx Install Mac OS X Lion[290]: Copied Boot.efi
    Jul 21 00:09:37 xxxxx Install Mac OS X Lion[290]: Ejecting disk image
    Jul 21 00:09:48 xxxxx Install Mac OS X Lion[290]: Generating the com.apple.Boot.plist file
    Jul 21 00:09:48 xxxxx Install Mac OS X Lion[290]: Linking self-contained dmg into mutable product
    Jul 21 00:09:48 xxxxx Install Mac OS X Lion[290]: com.apple.Boot.plist: {\n    "Kernel Cache" = "/Mac OS X Install Data/kernelcache";\n    "Kernel Flags" = "container-dmg=file:///Mac%20OS%20X%20Install%20Data/InstallESD.dmg root-dmg=file:///BaseSystem.dmg";\n}
    Jul 21 00:09:48 xxxxx Install Mac OS X Lion[290]: Done generating the com.apple.Boot.plist file
    Jul 21 00:09:48 xxxxx Install Mac OS X Lion[290]: Blessing / -- /Mac OS X Install Data
    Jul 21 00:09:48 xxxxx /Applications/Install Mac OS X Lion.app/Contents/Resources/InstallAssistantTool[321]: Blessing Mount Point:/ Folder:/Mac OS X Install Data plist:com.apple.Boot.plist
    Jul 21 00:09:48 xxxxx /Applications/Install Mac OS X Lion.app/Contents/Resources/InstallAssistantTool[321]: ***************************** Setting Startup Disk *****************************
    Jul 21 00:09:48 xxxxx /Applications/Install Mac OS X Lion.app/Contents/Resources/InstallAssistantTool[321]: ******           Path: /
    Jul 21 00:09:48 xxxxx /Applications/Install Mac OS X Lion.app/Contents/Resources/InstallAssistantTool[321]: ******     Boot Plist: /Mac OS X Install Data/com.apple.Boot.plist
    Jul 21 00:09:48 xxxxx /Applications/Install Mac OS X Lion.app/Contents/Resources/InstallAssistantTool[321]: /usr/sbin/bless -setBoot -folder /Mac OS X Install Data -bootefi /Mac OS X Install Data/boot.efi -options config="\Mac OS X Install Data\com.apple.Boot" -label Mac OS X Installer
    Jul 21 00:09:49 xxxxx /Applications/Install Mac OS X Lion.app/Contents/Resources/InstallAssistantTool[321]: Bless on / succeeded
    Jul 21 00:09:49 xxxxx Install Mac OS X Lion[290]: Restart requested
    Jul 21 00:09:50 xxxxx /Applications/Install Mac OS X Lion.app/Contents/Resources/InstallAssistantTool[321]: Lost client connection: exiting
    30 seconds after finishing the installation I restart and in verbose mode I get this log (sorry for the lousy quality, with was taken with my mobile).
    I've tried everything.
    Repaired permissions, disk.
    Resetting PRAM, NVRAM, SMC.
    I even left the MBP all night in this process to see if there was any progress. No luck.
    Tried to enter safe mode but I only get a black screen and a new restart. (Something like PRAM)
    What could be causing this?
    In the past when I installed Snow Leopard (10.6) I had some issues with my firewire (they stopped working a few months ago).
    I needed to boot to safe mode in order to finish the install of SL and remove these files from /System/Library/Extensions
    IOFireWireSerialBusProtocolTransport.kext
    IOFireWireAVC.kext
    IOFireWireFamily.kext
    IOFireWireIP.kext
    IOFireWireSBP2.kext
    Rebooting with this change shows that everything works properly (besides the dead firewire ports).
    I don't know if the "spinning wheel" has something to do with my FireWire or Airport (which works fine in SL).. since it got stucked in there.

    Finally!! I'm currently using Lion on my MBP.
    With the help from members and macrumors I got this solution.
    - Installed Snow Leopard on an external drive (by USB)
    - Updated that partition to Lion from another macbook (I used macbook white).
    After that I cloned the partition (without the FireWire kext files) with Carbon Copy Cloner to my MBP and... voila! :))
    I'm replying to your message from Lion. Give it a try! If you don't have another macbook maybe a friend can help you.
    I don't know if there's another method but this one is working!

  • Coloured spinning wheel for several minutes at a time

    Help! Whenever we try and do anything in iMovie we get coloured spinning wheel for many minutes at a time. It won't do anything without "thinking" for ages. We have imported quite a lot of footage. Have we filled up its little brain?

    Which Mac do you have? How much memory is installed?

  • Macbook Pro (2011) froze while working, forced shut down, now won't turn on. Grey screen with apple logo and spinning wheel for hours. Help?

    Macbook Pro (2011) froze while working, forced shut down, now won't turn on. Grey screen with apple logo and spinning wheel for hours. Help?
    Unfortunately do not know the operating system since I never updated anything and I can't get in to it.
    Thanks for your assistance.

    If you want to preserve the data on the boot drive, and it's not already backed up, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data, you can skip this step.
    There are several ways to back up a Mac that is not fully functional. You need an external hard drive to hold the backup data.
    1. Boot from the Recovery partition or from a local Time Machine backup volume (option key at startup.) Launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
    2. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
    3. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.

  • Ever since i updated software on my macbook pro, yahoo mail new version is constantly crashing with the spinning ball of death. any ideas?

    ever since i updated software on my macbook pro, yahoo mail new version is constantly crashing with the spinning ball of death. any ideas?

    What is the exact spec of the clips that cause the problem?
    (Open one of the files with QuickTime and press Cmd+i to open the Inspector - then report back with the what it says).
    Andy

  • I need older versions of Firefox (4,5,6,7,8,9) for Mac.Any ideas on where I can download these from?

    I need older versions of '''Firefox (4,5,6,7,8,9)''' for Mac.Any ideas on where I can download these from?
    Also FF 8 for Windows

    See http://kb.mozillazine.org/Go_back_to_an_old_version_of_Firefox

  • HT201441 I have had a iPhone four for a year now and I reset the iPhone and its logged in on the previous owners log in and I have no contact for him any ideas??iphone

    I have had a iPhone four for a year now and I reset the iPhone and its logged in on the previous owners log in and I have no contact for him any ideas??

    Bin it .
    Without the original users Apple ID to release the iPhone you have an iBrick
    There is NO way round Activation lock
    Find My iPhone Activation Lock
    Basically it is an anti theft device

  • HT201364 I bought my iMac in the fall of 2008; I am running 10.6.8.  Can't get Maverick to download--just spins and stops.  Any ideas?  Do I need a special app when I go to the App Store?

    I bought my iMac in the fall of 2008; I am running 10.6.8.  Can't get Maverick to download--just spins and stops.  Any ideas?  Do I need a special app when I go to the App Store?

    Nothing special. You must havethe app store app installed in 10.6.8.  Find Mavericks in the app store. Downloadit. It will take a while (5.31GB) and install thi installer ion your applications folder.  Then you can proceed at your leisure.
    Check hard disk space, permissions, apple-ID, retry.
    Grant

  • Itunes store is a white screen, cannot search for music, any ideas?

    When I open my ITunes and go to ITunes store it loads but just gives me a blank white screen, I cannot search for anything to purchase, my ITunes needs updating but I no longer get the pop up notification for it, any ideas?

    Hey maggz2008,
    I have an article for you that should be able to help you address this issue with your ability to reach the iTunes Store:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Thanks for using the Apple Support Communities!
    Cheers,
    Braden

  • I am working on a file I created in Indesign CC 2014 and when I try to rearrange pages in the Pages menu or try to package the file, I get the spinning wheel for 20 mins. then it crashes. What should I do?

    Can anyone help? I started a 24 page document in Indesign CC 2014 and have been using the file off of a dropbox acct on my two machines (desktop and macbook pro). I need to rearrange some of the pages but when I try to drag and drop the pages in the Pages menu, I get the ominous spinning wheel...for about 20 mins at times. then It will just crash. The document doesn't have a tone of images. I've also tried to collect and package the file but get the same thing.
    What should I do?? Help!

    try the script at Adobe Community: InDesign 6 is crashing when attempting to open a particular document. All others are opening OK.
    I'd also try moving the pages to a new file, though I suspect that will crash too. Divide and conquer might work -- tray one of your operations on half the document at a time, then repeat by dividing any piece that fails, and so on, until you isolate a page, then use the same method to isolate an object (though it's possible you have a corrupt page).

  • Been trying to fix spinning wheel for over a week HELP!

    My Snow Leopard IMac has been stuck in spinning wheel mode forever    I have used utility to verify permission and to repair disk but no matter what each time I start the computer I get a message that Firefox hasn't logged out because there is a script running.    It asks if I want to stop the scrip but whenever I move the mouse to say yes it just starts the spinning wheel again and I have no control over the computer at all because moving the mouse just wakes up the spinning wheel.
    How can i get my computer back please?? Thanks if you can help with this FOREVER problem? 

    I will try those --- I would say that I did try to start it earlier today with the Shift Key held on startup which I guess is supposed to be SAFE MODE?   anyway - the same thing happened in safe mode, the endless spinning.
    I don't understand Safe Mode or what it is supposed to do but it didn't do anything in my case.
    I will read your links and hopefully be able to figure this out. 
    Is there any way in terminal that I can figure out what is making this spinning thing?
    For a long time when i tried to start my computer it would always say You were not logged out because Firefox was still running or something along that line and I had the spinner but it would quit -  This was going on for a month or so at least prior to this problem

  • My imac won't load properly and gets the spinning wheel for everything!? Help!

    HI everyone,
    hope hope someone will be able to help.
    My imac freezed up the other day for no apparent reason. I couldn't do anything apart from move the mouse. So had to shut dow with the power button.
    When it restarted I was able to log in as usual to the user that I normally use. Yet when I went to click on anything I get the spinning wheel of death! I've rebooted in safe mode but this didn't make a difference. I can't even run disk utility to check if there is an issue with the drive!
    Any help would be greatly appreciated!
    thanks charlotte

    Sounds like maybe the Hard Drive is failing or has failed.
    1. Start from your Mac OS X Install disc: Insert the installation disc, then restart the computer while holding the C key.
    2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.) 
Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
    3. Click the First Aid tab.
    4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
    5. Select your Mac OS X volume.
    6. Click Repair. Disk Utility checks and repairs the disk.
    If you can not see the Mac OS X volume (Macintosh HD) in Disk Utility while started up form the Install Disc, then you will need to make an appointment at your local Apple Store or AASP and have them help.
    If you have a good backup in place, then you can easily restore the new Hard Drive from backup. If not, then depending on what is wrong, you may or may not be able to recover your user data from a bad Hard Drive.

  • Time capsule only scheduled to backup once a day, but disc keeps spinning every 2 mins - any ideas?

    Hi
    I have a 1st generation Time Capsule, up to date with firmware etc.
    I have it set-up wirelessly with my network (not using the TC's router capability, just connected to existing network).
    I am using Time Machine Scheduler to back up the iMac once a day (don't create many docs etc., so not many changes to necessitate more than once a day).
    However, every couple of minutes, the TC disc spins briefly, as if it's having to response to a request from a device on the network - but none of the devices are connecting to the TC as far as I know.
    It's driving me nuts!
    Any ideas as to why it's doing this, and, more importantly, how I can stop it?
    Cheers
    matt

    Hi LaPastenague
    Thanks for the quick response - can I just check - how do I go back to an earllier firmware version?
    thanks
    Matt

  • Suddenly, my 1st gen can't access iTunes store.  It sits on "Accessing iTunes Store", with a spinning wheel for days.  I can access the store from my iMac, but not the Apple TV.  Everything is up to date.  What's the deal?

    I can't figure out why my 1st gen appletv cannot access the itunes store.  All newer movies are coming up to view and I can watch previews, but when I go to rent, it stays on the spinning wheel with the Accessing iTunes Store forever.  I've left it going for at least 4 or 5 days.  I can rent from my iMac, but all I have is the headphone, analog, 2-channel audio feed and not the true digital surround.  It sounded much better from the appletv.  HELP!

    Read a bunch of posts from 2008 and 2010.  The only step I found that I hadn't tried was the ol' plug pull.  After that, I got the first movie I tried renting.  ???  At least it works now.

Maybe you are looking for

  • Windows 7 64 Install causing Overheating

    I have a Lenovo T400 which I have owned for almost a year now. I purchased it with Windows Vista Business 32 bit and was very happy with the experience. On Oct 23rd I updated to Windows 7 64 bit.  Since then the computer has been overheating severely

  • Horizontal scrolling with captioned images?

    Hey everybody I'm helping a friend with his new site and need help figuring this out: - I want to add left-aligned text captions below each of the horizonal scrolling images. - I also want the images/captions to automatically resize to fit every wind

  • Gnome 3 graphical glitch

    I'm running Gnome3 in a VM on a retina macbook pro.  When I scroll through the applications list, the icons don't scroll smoothly.  They stay on the screen making it difficult to see them.  See the image below.  Anyone have an idea what could cause t

  • How can I add the presets to new catalog or sync info to both catalogs?

    I have lightroom on my main laptop was advised to create a new catalog on my external (my laptop is almost out of space). I just upload some presets to lightroom,--when I use my Lightroom catalog on my external the presets are not loaded at all. How

  • Inserting photo into project not working right

    When I inserted a photo from iPhoto between two video clips, the thumbnail shows in the right place. But, when I scrub over it (or just PLAY it) the image is really a freeze of the last frame of the clip before it! Any editing on that clip just shows