Spinning wheel of death while surfing internet

I have owned my Macbook Pro for several years and have had no issues.  Recently, however, I get the spinning wheel of death when I'm surfing the internet.  I am able to get to a site fast enough (at least as fast as my "high speed" DSL allows) but once I get there click into an article (on a news site, for example) I get the dreaded spinning wheel of death.  This has become such a problem that I find myself switching to another computer.  Help!

Hello Tom SWOD,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Safari: Unsupported third-party add-ons may cause Safari to unexpectedly quit or have performance issues
http://support.apple.com/kb/ts3230
Manually uninstall third-party add-ons
To access the Home folder in OS X Lion, OS X Mountain Lion, or OS X Mavericks, open the Finder, hold the Option key, and choose Go > Library.
Best of luck,
Mario

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        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        JavaAppletPlugin: Version: Java 8 Update 31 Check version
        Default Browser: Version: 600 - SDK 10.10
    Audio Plug-ins: ℹ️
        DVCPROHDAudio: Version: 1.3.2
        SeratoVirtualAudioPlugIn: Version: 1.0.11 [Click for support]
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        FUSE for OS X (OSXFUSE)  [Click for support]
        Java  [Click for support]
        SL 2 Audio Control Panel  [Click for support]
        SL 4 Audio Control Panel  [Click for support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
            13%    coreaudiod
            10%    Live
             6%    WindowServer
             1%    loginwindow
             0%    fontd
    Top Processes by Memory: ℹ️
        228 MB    Live
        94 MB    Finder
        73 MB    Safari
        73 MB    bird
        73 MB    ocspd
    Virtual Memory Information: ℹ️
        121 MB    Free RAM
        1.79 GB    Active RAM
        1.62 GB    Inactive RAM
        713 MB    Wired RAM
        5.87 GB    Page-ins
        44 MB    Page-outs
    Diagnostics Information: ℹ️
        Mar 10, 2015, 03:32:52 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-10-033252_[reda cted].crash [Click for details]
        Mar 10, 2015, 03:30:24 AM    Self test - passed
        Mar 10, 2015, 02:20:27 AM    /Library/Logs/DiagnosticReports/Soundtrack Pro_2015-03-10-022027_[redacted].cpu_resource.diag [Click for details]
        Mar 10, 2015, 12:26:28 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/Serato DJ_2015-03-10-002628_[redacted].crash
        Mar 10, 2015, 12:24:07 AM    /Library/Logs/DiagnosticReports/blued_2015-03-10-002407_[redacted].crash

  • Safari - Slow loading and the spinning wheel of death!

    it seens that every page i surf to i get the spinning wheel of death . i have to wait and wait and wait, you get the picture. this happens on just about every page i go to, more on the pages that have forms to fill out.
    I have read on another post that clearing the cache may help. NOT! and that trashing the favicons folder will help. Where is the favicons? also that restetting the application will solve all my problems. This is not internet exploader. this is suppossed to be apple. rock solid and all that crap.

    Hi Darryl S,
    * You will find the Favicons in:
    HD/User/Your_Name/Home/Library/Safari/Icon Folder
    * Quit Safari an trash the whole folder, when you relaunch Safari again, a NEW Icon Folder will be regenerated.
    * Now go back to the Icon Folder in Safari an only select the Folder once, no get info by pressing the Command-i key. Set the Icon Folder to ONLY READ this prevents that the Favicons will be stored.
    Also:
    1. Empty your cache & History settings via the Safari menu
    2. Shut down your computer . . . unplug the computer, modem, and router, if you have one. Also the power to support the modem. Let everything sit for 2-3 minutes. Plug everything back in, start up your modem & router, then restart your computer.
    * Good luck ...
    Dimaxum

  • Mac Book Pro constantly displays spinning wheel of death HELP!!!

    My Mac Book Pro (after installing Mavericks) displays the spinning wheel of death multiple times per day. I thought it was my Google Chrome, but now it has been happening no matter what application I am using. I used Etrecheck to see what is going on with my computer, but I don't actually know what the output means. I've copied the information below.
    More information: I no longer have a Blackberry, but I don't know how to remove any software that may still be on my computer (since I see Blackberry listed under Kernel Extensions). I also backed up my harddrive on the 28th, just to be safe.
    I would greatly appreciate any and all help with this. I'm in the process of trying to study for mulitple teacher certification exams, so this is the worst possible time for tmy computer to suddenly go haywire. Thank you so much to anyone who takes the time to help!
    Hardware Information:
              MacBook Pro (13-inch, Mid 2010)
              MacBook Pro - model: MacBookPro7,1
              1 2.66 GHz Intel Core 2 Duo CPU: 2 cores
              4 GB RAM
    Video Information:
              NVIDIA GeForce 320M - VRAM: 256 MB
    System Software:
              OS X 10.9.2 (13C1021) - Uptime: 0 days 0:21:46
    Disk Information:
              Hitachi HTS545032B9SA02 disk0 : (320.07 GB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) / [Startup]: 319.21 GB (224.83 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              MATSHITADVD-R   UJ-898 
    USB Information:
              Apple Inc. Built-in iSight
              Apple Internal Memory Card Reader
              Apple Inc. BRCM2046 Hub
                        Apple Inc. Bluetooth USB Host Controller
              Apple Computer, Inc. IR Receiver
              Apple Inc. Apple Internal Keyboard / Trackpad
    Thunderbolt Information:
    Gatekeeper:
              Mac App Store and identified developers
    Kernel Extensions:
              [kext loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.64) Support
              [not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.64) Support
              [not loaded] com.seagate.driver.PowSecDriverCore (5.2.3 - SDK 10.4) Support
              [not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.3 - SDK 10.4) Support
              [not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.3 - SDK 10.5) Support
              [not loaded] com.seagate.driver.SeagateDriveIcons (5.2.3 - SDK 10.4) Support
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    Launch Daemons:
              [loaded] com.adobe.fpsaud.plist Support
              [loaded] com.cloudpath.maccmd.plist Support
              [loaded] com.google.keystone.daemon.plist Support
              [loaded] com.microsoft.office.licensing.helper.plist Support
              [running] com.rim.BBDaemon.plist Support
              [running] com.sophos.autoupdate.plist Support
              [running] com.sophos.intercheck.plist Support
              [running] com.sophos.notification.plist Support
              [failed] Safe.Connect.plist Support
    Launch Agents:
              [loaded] com.google.keystone.agent.plist Support
              [running] com.hp.devicemonitor.plist Support
              [loaded] com.hp.messagecenter.launcher.plist Support
              [running] com.hp.productresearch.plist Support
              [running] com.rim.BBLaunchAgent.plist Support
              [running] com.sophos.uiserver.plist Support
              [running] net.culater.SIMBL.Agent.plist Support
    User Launch Agents:
              [loaded] com.adobe.ARM.[...].plist Support
              [failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
              [loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist Support
              [loaded] com.leadertech.PowerRegister.SEA1.83d33ce173c08a4063a3d2747cfbb0a9.plist Support
              [running] com.spotify.webhelper.plist Support
    User Login Items:
              AdobeResourceSynchronizer
              Dropbox
              HP Scheduler
              SophosUIServer
    Internet Plug-ins:
              o1dbrowserplugin: Version: 5.3.0.18358 Support
              Default Browser: Version: 537 - SDK 10.9
              Flip4Mac WMV Plugin: Version: 2.3.8.1 Support
              NP2020Player: Version: 5.0.4.0 Support
              OfficeLiveBrowserPlugin: Version: 12.3.6 Support
              AdobePDFViewerNPAPI: Version: 10.1.9 Support
              FlashPlayer-10.6: Version: 13.0.0.206 - SDK 10.6 Support
              Silverlight: Version: 5.1.20125.0 - SDK 10.6 Support
              Flash Player: Version: 13.0.0.206 - SDK 10.6 Support
              iPhotoPhotocast: Version: 7.0 - SDK 10.7
              googletalkbrowserplugin: Version: 5.3.0.18358 Support
              NP_2020Player_IKEA: Version: 5.0.7.0 Support
              AdobePDFViewer: Version: 10.1.9 Support
              CouponPrinter-FireFox_v2: Version: Version 1.1.6 Support
              QuickTime Plugin: Version: 7.7.3
              SharePointBrowserPlugin: Version: 14.0.2 Support
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 2.0 - SDK 10.9
              AppleAVBAudio: Version: 203.2 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
              Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    User Internet Plug-ins:
              CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
              Picasa: Version: 1.0 Support
    3rd Party Preference Panes:
              Flash Player  Support
              Flip4Mac WMV  Support
    Time Machine:
              Skip System Files: NO
              Auto backup: YES
              Volumes being backed up:
                        Macintosh HD: Disk size: 297.29 GB Disk used: 87.91 GB
              Destinations:
                        Time Machine Backups [Local] (Last used)
                        Total size: 465.44 GB
                        Total number of backups: 3
                        Oldest backup: 2013-01-14 01:49:07 +0000
                        Last backup: 2014-04-28 23:07:32 +0000
                        Size of backup disk: Adequate
                                  Backup size 465.44 GB > (Disk used 87.91 GB X 3)
              Time Machine details may not be accurate.
              All volumes being backed up may not be listed.
    Top Processes by CPU:
                   9%          mds
                   4%          WindowServer
                   1%          InterCheck
                   0%          BBLaunchAgent
                   0%          fontd
    Top Processes by Memory:
              143 MB          Google Chrome
              139 MB          InterCheck
              106 MB          com.apple.IconServicesAgent
              74 MB          Dropbox
              66 MB          mds_stores
    Virtual Memory Information:
              765 MB          Free RAM
              1.48 GB          Active RAM
              1.04 GB          Inactive RAM
              492 MB          Wired RAM
              1.05 GB          Page-ins
              0 B          Page-outs

    kmiddlet88,
    yes, it could be due to nearly anything listed in your kernel extensions, startup items, launch daemons, launch agents, or user items above. Please check all of your installed third-party software to make sure that the versions which are installed on your MacBook Pro are compatible with Mavericks; uninstall every software package which isn’t Mavericks-compatible. After you’ve done that, boot into Safe mode, and see if you still get the beach ball of doom there. If it doesn’t appear there, restart normally and see if it appears then.

  • Spinning Wheel of Death

    I am constantly getting the color Spinning Wheel of Death and my computer is very slow.  Etrecheck gave this report.
    Problem description:
    Constantly getting the SWOD on my screen in a variety of programs. Machine is just slow and sluggish.
    EtreCheck version: 2.1.8 (121)
    Report generated March 7, 2015 at 11:13:59 PM MST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        iMac (27-inch, Mid 2011) (Technical Specifications)
        iMac - model: iMac12,2
        1 3.1 GHz Intel Core i5 CPU: 4-core
        8 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 0/DIMM1
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM1
                2 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
        AMD Radeon HD 6970M - VRAM: 1024 MB
            iMac 1920 x 1080
    System Software: ℹ️
        OS X 10.10.2 (14C109) - Time since boot: 0:19:44
    Disk Information: ℹ️
        ST31000528AS disk0 : (1 TB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 924.35 GB (473.24 GB free) - 37 errors
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            BOOTCAMP (disk0s4) /Volumes/BOOTCAMP : 75.00 GB (9.09 GB free)
        OPTIARC DVD RW AD-5690H 
    USB Information: ℹ️
        NEC Corporation USB2.0 Hub Controller
            Burr-Brown from TI USB Audio CODEC
        Apple Computer, Inc. IR Receiver
        Apple Internal Memory Card Reader
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple, Inc. Keyboard Hub
            Apple Inc. Apple Keyboard
        HP Photosmart 6520 series
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
    Firewire Information: ℹ️
        G-TECH OEM ATA Device 00 800mbit - 800mbit max
            EFI (disk1s1) <not mounted> : 210 MB
              (disk1s2) /Volumes/  : 2.00 TB (1.11 TB free)
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Applications/Parallels Desktop.app
        [not loaded]    com.parallels.kext.hypervisor (10.0.1 27695 - SDK 10.7) [Click for support]
        [not loaded]    com.parallels.kext.netbridge (10.0.1 27695 - SDK 10.7) [Click for support]
        [not loaded]    com.parallels.kext.usbconnect (10.0.1 27695 - SDK 10.7) [Click for support]
        [not loaded]    com.parallels.kext.vnic (10.0.1 27695 - SDK 10.7) [Click for support]
            /Library/Application Support/Symantec/AntiVirus
        [loaded]    com.symantec.kext.SymAPComm (12.7f56 - SDK 10.6) [Click for support]
            /Library/Application Support/Symantec/Daemon/SymDaemon.bundle/Contents/PlugIns/FileSecurity.bundle/C ontents/Resources
        [not loaded]    com.symantec.kext.filesecurity (2.7.1f12 - SDK 10.6) [Click for support]
            /Library/Application Support/Symantec/Daemon/SymDaemon.bundle/Contents/PlugIns/SymFirewall.bundle/Co ntents/Resources
        [loaded]    com.symantec.kext.fw (5.4f4 - SDK 10.6) [Click for support]
            /Library/Extensions
        [loaded]    com.symantec.kext.internetSecurity (5.4f4 - SDK 10.8) [Click for support]
        [loaded]    com.symantec.kext.ips (3.9.2f1 - SDK 10.8) [Click for support]
        [loaded]    com.symantec.kext.pf (5.7.1f4 - SDK 10.8) [Click for support]
            /System/Library/Extensions
        [not loaded]    com.FTDI.driver.FTDIUSBSerialDriver (2.2.14) [Click for support]
        [not loaded]    com.bodymedia.codelessAB185.kext (1) [Click for support]
        [not loaded]    com.cisco.kext.acsock (1.1.0 - SDK 10.6) [Click for support]
        [loaded]    com.rim.driver.BlackBerryUSBDriverInt (0.0.68) [Click for support]
        [not loaded]    com.rim.driver.BlackBerryUSBDriverVSP (0.0.68) [Click for support]
        [not loaded]    com.waltop.iokit.driver.USBAtTablet (1.0.1) [Click for support]
            /Users/Shared/Greatdy/GreatdyAudioDeviceAppHelper.app
        [not loaded]    com.Greatdy.driver.SystemAudioCapture (1.0.0 - SDK 10.8) [Click for support]
    Startup Items: ℹ️
        HyperPenTabletDriverStarter: Path: /Library/StartupItems/HyperPenTabletDriverStarter
        Startup items are obsolete in OS X Yosemite
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [running]    com.adobe.AdobeCreativeCloud.plist [Click for support]
        [running]    com.canon.MFManager.plist [Click for support]
        [loaded]    com.cisco.anyconnect.gui.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
        [running]    com.penpad.penpadtablet.plist [Click for support]
        [running]    com.rim.BBAlbumArtCacher.plist [Click for support]
        [running]    com.rim.BBLaunchAgent.plist [Click for support]
        [failed]    com.symantec.errorreporter-periodicagent.plist [Click for support]
        [loaded]    com.symantec.nis.application.plist [Click for support]
        [running]    com.symantec.uiagent.application.plist [Click for support]
    Launch Daemons: ℹ️
        [running]    com.adobe.adobeupdatedaemon.plist [Click for support]
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.adobe.SwitchBoard.plist [Click for support]
        [running]    com.cisco.anyconnect.vpnagentd.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [running]    com.rim.BBDaemon.plist [Click for support]
        [running]    com.symantec.deepsight-extractor.plist [Click for support]
        [loaded]    com.symantec.errorreporter-periodic.plist [Click for support]
        [loaded]    com.symantec.liveupdate.daemon.ondemand.plist [Click for support]
        [loaded]    com.symantec.liveupdate.daemon.plist [Click for support]
        [not loaded]    com.symantec.nav.migrateqtf.plist [Click for support]
        [running]    com.symantec.sharedsettings.plist [Click for support]
        [running]    com.symantec.symdaemon.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    UNKNOWN Hidden (missing value)
        Dropbox    Application  (/Applications/Dropbox.app)
        Adobe Creative Cloud Connection    UNKNOWN  (missing value)
        BodyMedia SYNC    Application  (/Applications/BodyMedia SYNC.app)
        BlackBerry Device Manager    Application Hidden (/Library/Application Support/BlackBerry/BlackBerry Device Manager.app)
    Internet Plug-ins: ℹ️
        Default Browser: Version: 600 - SDK 10.10
        AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 [Click for support]
        Flip4Mac WMV Plugin: Version: 2.4.2.4 [Click for support]
        SlingPlayer: Version: Unknown - SDK 10.8 [Click for support]
        AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]
        AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        iPhotoPhotocast: Version: 7.0 - SDK 10.8
        QuickTime Plugin: Version: 7.7.3
        SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
        AdobePDFViewer: Version: 10.1.13 [Click for support]
        CANONiMAGEGATEWAYDL: Version: 3.2.0.1 - SDK 10.6 [Click for support]
        GarminGpsControl: Version: 4.0.1.0 Release - SDK 10.6 [Click for support]
        NortonInternetSecurityBF: Version: 1.11.0 - SDK 10.6 [Click for support]
        JavaAppletPlugin: Version: Java 7 Update 67 Check version
    User internet Plug-ins: ℹ️
        Google Earth Web Plug-in: Version: 7.1 [Click for support]
    Safari Extensions: ℹ️
        Open in Internet Explorer
        iMedia Converter Deluxe 
        Norton Internet Security
    3rd Party Preference Panes: ℹ️
        BodyMedia SYNC  [Click for support]
        Flash Player  [Click for support]
        Flip4Mac WMV  [Click for support]
        huey  [Click for support]
        Java  [Click for support]
        Norton\nQuickMenu  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Mobile backups: OFF
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 924.35 GB Disk used: 451.11 GB
        Destinations:
              [Local]
            Total size: 2.00 TB
            Total number of backups: 197
            Oldest backup: 2011-09-25 00:07:10 +0000
            Last backup: 2015-03-07 18:00:12 +0000
            Size of backup disk: Adequate
                Backup size 2.00 TB > (Disk used 451.11 GB X 3)
    Top Processes by CPU: ℹ️
            11%    SymDaemon
             2%    WindowServer
             2%    com.hp.devicemonitor
             0%    AppleSpell
             0%    fontd
    Top Processes by Memory: ℹ️
        309 MB    SymDaemon
        249 MB    mds_stores
        129 MB    Finder
        112 MB    com.apple.WebKit.Plugin.64
        103 MB    Creative Cloud
    Virtual Memory Information: ℹ️
        4.18 GB    Free RAM
        2.63 GB    Active RAM
        630 MB    Inactive RAM
        1.14 GB    Wired RAM
        2.40 GB    Page-ins
        0 B    Page-outs
    Diagnostics Information: ℹ️
        Mar 7, 2015, 10:49:28 PM    Self test - passed
        Mar 7, 2015, 12:04:21 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_201 5-03-07-120421_[redacted].crash
        Mar 6, 2015, 03:03:37 PM    /Library/Logs/DiagnosticReports/LiveUpdateDaemon_2015-03-06-150337_[redacted].c pu_resource.diag [Click for details]
    Can anyone help?

    When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.  
    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
    Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
    Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name, may appear in the log. Anonymize before posting.

  • Spinning wheel of death when try to sync itunes with ipod

    I've had no bother from syncing my ipod until today and then for no reason I now keep getting the spinning wheel of death.
    When my ipod is connected and on auto sync mode it gets recognised, says it's syncing and then totally freezes. The only way to get out of this is to manually remove the ipod and force quit itunes.
    I've tried starting itunes without auto sync on, which works ok until you decide to move any music content across. For some strange reason it was ok about transferring podcasts but just refuses to transfer music content.
    I've uninstalled itunes 9 and reinstalled with no effect. I've restored the ipod to factory settings which all it's done is now cleaned the ipod of all content and won't transfer anything. I'm using a mac with OSX Snow Leopard.
    Can anyone help?

    I think your problem is different to the OP's - in your case, did you check the format of the drive before you began using it? It's possible that it's formatted as NTFS or FAT32 out of the box, and you need to reformat to Macintosh Extended.
    But this wouldn't apply to the OP's as he already had been using his drive for a while with no problems, although maybe permissions and/or ownership got scrambled.

  • Spinning wheel of death + crashing + very poor battery life = ?

    Hi there everyone.
    I have a moderately basic website with no real special features. While I do have some media on my site, it's minimal compared to what I've had in the past. I have about 7 sites, some published, some not. I keep finding that when I have iWeb 09 running, even when not actively doing anything on it, I will get the spinning wheel of death for usually 1-3 minutes. It usually recovers and will do it again 2-4min later, other times, it crashes. Below is the error report. Any ideas as to what may be going on here?
    Process: iWeb [646]
    Path: /Applications/iWeb.app/Contents/MacOS/iWeb
    Identifier: com.apple.iWeb
    Version: 3.0.1 (301)
    Build Info: iWeb-4750000~14
    Code Type: X86 (Native)
    Parent Process: launchd [442]
    Date/Time: 2010-01-16 17:10:57.963 -0500
    OS Version: Mac OS X 10.6.2 (10C540)
    Report Version: 6
    Interval Since Last Report: 104951 sec
    Crashes Since Last Report: 1
    Per-App Interval Since Last Report: 51207 sec
    Per-App Crashes Since Last Report: 1
    Anonymous UUID: 670EF70A-83FC-4FAF-9736-841620D8D4A3
    Exception Type: EXCBADACCESS (SIGBUS)
    Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000000020
    Crashed Thread: 0 Dispatch queue: com.apple.main-thread
    Application Specific Information:
    objc_msgSend() selector name: shouldMoveUnusedDataToTempStorage:
    Thread 0 Crashed: Dispatch queue: com.apple.main-thread
    0 libobjc.A.dylib 0x96395ed7 objc_msgSend + 23
    1 com.apple.iWeb.sfarchiving 0x007081c5 -[SFEDataArchiver copyUnusedDatasToTempDirectory] + 245
    2 com.apple.iWeb.sfarchiving 0x006e4b6d -[SFAXMLArchiver writeWithIndexFileName:useTempIndex:] + 93
    3 com.apple.iWeb 0x00097f2d 0x1000 + 618285
    4 com.apple.iWeb 0x0023f7b1 0x1000 + 2353073
    5 com.apple.iWeb 0x00005b9e 0x1000 + 19358
    6 com.apple.AppKit 0x90a212d6 -[NSDocument saveToURL:ofType:forSaveOperation:error:] + 201
    7 com.apple.AppKit 0x90a24515 -[NSDocument _saveToURL:ofType:forSaveOperation:delegate:didSaveSelector:contextInfo:] + 71
    8 com.apple.AppKit 0x90a21624 -[NSDocument saveToURL:ofType:forSaveOperation:delegate:didSaveSelector:contextInfo:] + 788
    9 com.apple.AppKit 0x90a25e0d -[NSDocument _saveDocumentWithDelegate:didSaveSelector:contextInfo:] + 879
    10 com.apple.AppKit 0x90a219d9 -[NSDocument saveDocumentWithDelegate:didSaveSelector:contextInfo:] + 354
    11 com.apple.AppKit 0x90a21aab -[NSDocument saveDocument:] + 58
    12 com.apple.iWeb 0x0000474c 0x1000 + 14156
    13 com.apple.AppKit 0x90706f86 -[NSApplication sendAction:to:from:] + 112
    14 com.apple.sf.sfapplication 0x005e28fa -[SFAppApplication sendAction:to:from:] + 608
    15 com.apple.AppKit 0x90706e39 -[NSMenuItem _corePerformAction] + 435
    16 com.apple.AppKit 0x90706b2a -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 174
    17 com.apple.AppKit 0x90706a16 -[NSMenu performActionForItemAtIndex:] + 65
    18 com.apple.AppKit 0x907069c9 -[NSMenu _internalPerformActionForItemAtIndex:] + 50
    19 com.apple.AppKit 0x9070692f -[NSMenuItem _internalPerformActionThroughMenuIfPossible] + 97
    20 com.apple.AppKit 0x90706873 -[NSCarbonMenuImpl _carbonCommandProcessEvent:handlerCallRef:] + 336
    21 com.apple.AppKit 0x906faf79 NSSLMMenuEventHandler + 404
    22 com.apple.HIToolbox 0x93843e29 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567
    23 com.apple.HIToolbox 0x938430f0 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
    24 com.apple.HIToolbox 0x93865981 SendEventToEventTarget + 52
    25 com.apple.HIToolbox 0x93891e3b SendHICommandEvent(unsigned long, HICommand const*, unsigned long, unsigned long, unsigned char, void const*, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 448
    26 com.apple.HIToolbox 0x938b6b20 SendMenuCommandWithContextAndModifiers + 66
    27 com.apple.HIToolbox 0x938b6ad7 SendMenuItemSelectedEvent + 121
    28 com.apple.HIToolbox 0x938b69d3 FinishMenuSelection(SelectionData*, MenuResult*, MenuResult*) + 152
    29 com.apple.HIToolbox 0x93886212 MenuSelectCore(MenuData*, Point, double, unsigned long, OpaqueMenuRef**, unsigned short*) + 440
    30 com.apple.HIToolbox 0x938859a9 _HandleMenuSelection2 + 465
    31 com.apple.HIToolbox 0x938857c7 _HandleMenuSelection + 53
    32 com.apple.AppKit 0x906f44ba _NSHandleCarbonMenuEvent + 285
    33 com.apple.AppKit 0x906c9076 _DPSNextEvent + 2304
    34 com.apple.AppKit 0x906c8306 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
    35 com.apple.AppKit 0x9068a49f -[NSApplication run] + 821
    36 com.apple.AppKit 0x90682535 NSApplicationMain + 574
    37 com.apple.iWeb 0x0000b2d7 0x1000 + 41687
    38 com.apple.iWeb 0x00002e7c 0x1000 + 7804
    39 com.apple.iWeb 0x00002da9 0x1000 + 7593
    Thread 1: Dispatch queue: com.apple.libdispatch-manager
    0 libSystem.B.dylib 0x94f0c0ea kevent + 10
    1 libSystem.B.dylib 0x94f0c804 dispatch_mgrinvoke + 215
    2 libSystem.B.dylib 0x94f0bcc3 dispatch_queueinvoke + 163
    3 libSystem.B.dylib 0x94f0ba68 dispatch_workerthread2 + 234
    4 libSystem.B.dylib 0x94f0b4f1 pthreadwqthread + 390
    5 libSystem.B.dylib 0x94f0b336 start_wqthread + 30
    Thread 2:
    0 libSystem.B.dylib 0x94f04856 select$DARWIN_EXTSN + 10
    1 com.apple.CoreFoundation 0x98afcddd __CFSocketManager + 1085
    2 libSystem.B.dylib 0x94f12fbd pthreadstart + 345
    3 libSystem.B.dylib 0x94f12e42 thread_start + 34
    Thread 3:
    0 libSystem.B.dylib 0x94ee58da machmsgtrap + 10
    1 libSystem.B.dylib 0x94ee6047 mach_msg + 68
    2 com.apple.CoreFoundation 0x98abd77f __CFRunLoopRun + 2079
    3 com.apple.CoreFoundation 0x98abc864 CFRunLoopRunSpecific + 452
    4 com.apple.CoreFoundation 0x98abc691 CFRunLoopRunInMode + 97
    5 com.apple.Foundation 0x9102d430 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 329
    6 com.apple.Foundation 0x90ff48d8 -[NSThread main] + 45
    7 com.apple.Foundation 0x90ff4888 _NSThread__main_ + 1499
    8 libSystem.B.dylib 0x94f12fbd pthreadstart + 345
    9 libSystem.B.dylib 0x94f12e42 thread_start + 34
    Thread 4:
    0 libSystem.B.dylib 0x94ee5922 semaphorewait_signaltrap + 10
    1 libSystem.B.dylib 0x94eeb3e6 pthreadmutexlock + 490
    2 com.apple.Foundation 0x90fea45f -[NSLock lock] + 201
    3 SFWordProcessing 0x00eea07d -[SFWPSpellThread pRun:] + 229
    4 com.apple.Foundation 0x90ff48d8 -[NSThread main] + 45
    5 com.apple.Foundation 0x90ff4888 _NSThread__main_ + 1499
    6 libSystem.B.dylib 0x94f12fbd pthreadstart + 345
    7 libSystem.B.dylib 0x94f12e42 thread_start + 34
    Thread 5: JavaScriptCore: FastMalloc scavenger
    0 libSystem.B.dylib 0x94f13806 _semwaitsignal + 10
    1 libSystem.B.dylib 0x94f134c2 pthread_condwait + 1191
    2 libSystem.B.dylib 0x94f15158 pthreadcondwait$UNIX2003 + 73
    3 com.apple.JavaScriptCore 0x975cd276 ***::TCMalloc_PageHeap::scavengerThread() + 614
    4 ??? 0x6920202f 0 + 1763713071
    Thread 6:
    0 libSystem.B.dylib 0x94f0b182 _workqkernreturn + 10
    1 libSystem.B.dylib 0x94f0b718 pthreadwqthread + 941
    2 libSystem.B.dylib 0x94f0b336 start_wqthread + 30
    Thread 7:
    Thread 0 crashed with X86 Thread State (32-bit):
    eax: 0x1cc3f7d0 ebx: 0x0070974e ecx: 0x0070ddc4 edx: 0x00000000
    edi: 0x015e1dd0 esi: 0x1ab9e770 ebp: 0xbfffe458 esp: 0xbfffe438
    ss: 0x0000001f efl: 0x00010202 eip: 0x96395ed7 cs: 0x00000017
    ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
    cr2: 0x00000020
    Binary Images:
    0x1000 - 0x3c1ffa com.apple.iWeb 3.0.1 (301) <221FF6A9-8C83-925F-6548-8B865FA8673D> /Applications/iWeb.app/Contents/MacOS/iWeb
    0x46f000 - 0x509ff4 com.apple.MobileMe 6 (1.0) <A7A93762-D11C-B221-73A4-620C2AC931C6> /Applications/iWeb.app/Contents/Frameworks/MobileMe.framework/Versions/A/Mobile Me
    0x56a000 - 0x5a2ffb com.apple.iWeb.SFAnimation 1.0 (0.0.1d1) <1A203011-4F5F-C15C-B324-4FD2CF9E2EB3> /Applications/iWeb.app/Contents/Frameworks/SFAnimation.framework/Versions/A/SFA nimation
    0x5ce000 - 0x66dffc com.apple.sf.sfapplication 1.0 (1.0) <E94ADF9B-F756-3B1E-601F-B498B3C2B40E> /Applications/iWeb.app/Contents/Frameworks/SFApplication.framework/Versions/A/S FApplication
    0x6cc000 - 0x722fef com.apple.iWeb.sfarchiving 1.0 (0.0.1d1) <9B08FBB0-68D2-E0BD-3F71-AECEAC1C6D3B> /Applications/iWeb.app/Contents/Frameworks/SFArchiving.framework/Versions/A/SFA rchiving
    0x755000 - 0x79fff4 com.apple.iWeb.SFControls 1.0 (20030306_1) <AE70D909-5811-AE4F-D9F7-58A858786510> /Applications/iWeb.app/Contents/Frameworks/SFControls.framework/Versions/A/SFCo ntrols
    0x7ce000 - 0x95afe2 com.apple.iWeb.sfdrawables 2.0 (2.0) <C2E4E46F-8549-8263-8E73-910D12F14487> /Applications/iWeb.app/Contents/Frameworks/SFDrawables.framework/Versions/A/SFD rawables
    0xa1c000 - 0xad2ff2 com.apple.iWeb.sfinspectors 1.0 (1.0) <AB53E9E3-FF7B-4F46-EA43-BEAF368EDE8D> /Applications/iWeb.app/Contents/Frameworks/SFInspectors.framework/Versions/A/SF Inspectors
    0xb2f000 - 0xb58ffb com.apple.iWeb.sflicense 1.0 (0.0.1d1) <5ABADCDD-A215-4CA9-D047-1C02D54DA1DD> /Applications/iWeb.app/Contents/Frameworks/SFLicense.framework/Versions/A/SFLic ense
    0xb75000 - 0xbfdff5 com.apple.iWeb.proofreader 0 (1) <54DC8293-1714-1BF9-481F-87FDD81706A5> /Applications/iWeb.app/Contents/Frameworks/SFProofReader.framework/Versions/A/S FProofReader
    0xc0d000 - 0xd18fff com.apple.iWeb.sfrendering 1.0 (1.0) <AE238164-DB27-CF36-4B80-F4AE6B337663> /Applications/iWeb.app/Contents/Frameworks/SFRendering.framework/Versions/A/SFR endering
    0xd7e000 - 0xd97ffe com.apple.iWeb.sfstyles 1.0 (1.0) <80CB37C6-D58A-D0B2-3FE8-C3C1D8A83F78> /Applications/iWeb.app/Contents/Frameworks/SFStyles.framework/Versions/A/SFStyl es
    0xda9000 - 0xe59ff7 com.apple.iWeb.sfutility 1.0 (0.0.1d1) <22D10EC6-17F9-C69E-943E-787D2BAD0086> /Applications/iWeb.app/Contents/Frameworks/SFUtility.framework/Versions/A/SFUti lity
    0xec9000 - 0x1134fef +SFWordProcessing ??? (???) <74E0956F-02F2-8E08-932C-CF006AC5CA88> /Applications/iWeb.app/Contents/Frameworks/SFWordProcessing.framework/Versions/ A/SFWordProcessing
    0x1258000 - 0x12e8ffb +com.panic.FTPKit 1.2 (1.2) <02D74827-6BA8-E743-F697-08D595CF4C47> /Applications/iWeb.app/Contents/Frameworks/FTPKit.framework/Versions/A/FTPKit
    0x132e000 - 0x13e3fe7 libcrypto.0.9.7.dylib ??? (???) <4917E4F2-817F-5AC4-3FBE-54BC96360448> /usr/lib/libcrypto.0.9.7.dylib
    0x1429000 - 0x1465ff7 com.apple.OSAKit 1.2.1 (76) <6F598EE9-9973-5983-2A71-56FF1AB0081B> /System/Library/Frameworks/OSAKit.framework/Versions/A/OSAKit
    0x1489000 - 0x1495fe7 libexslt.0.dylib ??? (???) <43856244-CC36-9DE9-3D60-D4F4D6F2825C> /usr/lib/libexslt.0.dylib
    0x149b000 - 0x14c1fff libssl.0.9.7.dylib ??? (???) <8BF98B2F-0F55-40CA-C082-43C76707BD24> /usr/lib/libssl.0.9.7.dylib
    0x1629000 - 0x162affe +net.publicspace.ABF.context.menu A Better Finder Context Menu version 1.3 (1.3) <4BC6FF87-6986-03A6-B9FE-A249F56941A1> /Users/Jes/Library/Contextual Menu Items/A Better Finder Context Menu.plugin/Contents/MacOS/A Better Finder Context Menu
    0x162e000 - 0x162fff7 +com.google.GoogleNotifierQuickAddCMPlugin 1.9.100 (1.9.100.215) /Users/Jes/Library/Contextual Menu Items/Google Notifier Quick Add CM Plugin.plugin/Contents/MacOS/Google Notifier Quick Add CM Plugin
    0x1634000 - 0x1636ffe +com.lemkesoft.GraphicConverterCMI 2.0 (1.7) <2615990C-34B4-C411-C9CE-753796BB4A19> /Users/Jes/Library/Contextual Menu Items/GraphicConverterCMI.plugin/Contents/MacOS/GraphicConverterCMI
    0x163d000 - 0x163efff +com.inetdisk.FACM 1.0d (0.9) /Library/Contextual Menu Items/FACM.plugin/Contents/MacOS/FACM
    0x1643000 - 0x1644ffd +com.vmware.FusionVMDKPlugIn ??? (215242) /Library/Contextual Menu Items/FusionVMDKPlugIn.plugin/Contents/MacOS/FusionVMDKPlugIn
    0x16d1000 - 0x16d3fff +net.culater.SIMBL 0.8.2 (8) /Library/InputManagers/SIMBL/SIMBL.bundle/Contents/MacOS/SIMBL
    0x16d9000 - 0x16dafff +com.1passwd.InputManager 2.5.8 (5968) <4A20D22A-BB25-15AC-6E72-8631964A8239> /Library/InputManagers/1PasswdIM/1PasswdIM.bundle/Contents/MacOS/1PasswdIM
    0x17d3000 - 0x17d6fef com.apple.LiveType.component 2.1.3 (2.1.3) /Library/QuickTime/LiveType.component/Contents/MacOS/LiveType
    0x232e000 - 0x232fff7 com.apple.iLMBAppDefPlugin 2.1.3 (110.0.3) <1AB6E764-5484-676C-3FC5-E53783C50170> /Library/Application Support/iLifeMediaBrowser/Plug-Ins/iLMBAppDefPlugin.ilmbplugin/Contents/MacOS/i LMBAppDefPlugin
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    0x233a000 - 0x239ffde com.apple.LiveType.framework 2.1.3 (2.1.3) /System/Library/PrivateFrameworks/LiveType.framework/Versions/A/LiveType
    0x23bf000 - 0x2431fff +com.DivXInc.DivXDecoder 6.4.0 (6.4.0) /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder
    0x2506000 - 0x2510fff +com.unsanity.smartcrashreports Smart Crash Reports version 1.5b3 (1.5b3) <7E3E7D42-BB62-6D09-E262-0140BA963851> /Library/InputManagers/Smart Crash Reports/Smart Crash Reports.bundle/Contents/MacOS/Smart Crash Reports
    0x25e9000 - 0x25f0ff7 com.apple.iLMBAperturePlugin 2.1.3 (110.0.3) <CC5BD6F4-E4B3-FA73-15FF-C4943DA587A6> /Library/Application Support/iLifeMediaBrowser/Plug-Ins/iLMBAperturePlugin.ilmbplugin/Contents/MacOS /iLMBAperturePlugin
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    0x15d70000 - 0x15d8cff7 GLRendererFloat ??? (???) <8FF7B576-512C-C2F8-4C0C-967FB3D9EEA2> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GL RendererFloat
    0x15d9a000 - 0x15d9bffc com.apple.iWork.SFImageUnit 5.0 (2) <F2DC517F-6380-0E99-C7E9-4DBBF82DE08E> /Applications/iWeb.app/Contents/Frameworks/SFRendering.framework/Versions/A/Res ources/SFImageUnit.plugin/Contents/MacOS/SFImageUnit
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        [not loaded]    com.leapfrog.driver.LfConnectDriver (1.8.1 - SDK 10.7) [Click for support]
            /System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
        [not loaded]    com.devguru.driver.SamsungACMControl (1.2.13) [Click for support]
        [not loaded]    com.devguru.driver.SamsungACMData (1.2.13) [Click for support]
        [not loaded]    com.devguru.driver.SamsungMTP (1.2.13) [Click for support]
            /Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
        [not loaded]    com.roxio.TDIXController (2.0) [Click for support]
    Startup Items: ℹ️
        AdobeVersionCueCS2: Path: /Library/StartupItems/AdobeVersionCueCS2
        Startup items are obsolete in OS X Yosemite
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.adobe.CS5ServiceManager.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.adobe.SwitchBoard.plist [Click for support]
        [loaded]    com.leapfrog.connect.shell.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
    User Login Items: ℹ️
        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        Monitor    Application  (/Applications/LeapFrogConnect.app/Contents/Monitor.app)
        FontAgent Activator    Application  (/Library/Application Support/FontAgent Pro/FontAgent Activator.app)
    Internet Plug-ins: ℹ️
        JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Default Browser: Version: 537 - SDK 10.9
        AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
        AdobePDFViewer: Version: 10.1.13 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
        QuickTime Plugin: Version: 7.7.3
        OfficeLiveBrowserPlugin: Version: 12.2.6 [Click for support]
        SharePointBrowserPlugin: Version: 14.2.3 - SDK 10.6 [Click for support]
        Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Click for support]
        iPhotoPhotocast: Version: 7.0
    3rd Party Preference Panes: ℹ️
        Adobe Version Cue CS2  [Click for support]
        AppTrap  [Click for support]
        Flash Player  [Click for support]
        Growl  [Click for support]
        Perian  [Click for support]
        Quark Update Preferences  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Mobile backups: OFF
        Auto backup: YES
        Volumes being backed up:
            Mac HD: Disk size: 999.35 GB Disk used: 199.02 GB
        Destinations:
            G-DRIVE slim [Local]
            Total size: 499.76 GB
            Total number of backups: 80
            Oldest backup: 2014-06-09 07:55:44 +0000
            Last backup: 2015-03-18 16:14:37 +0000
            Size of backup disk: Too small
                Backup size 499.76 GB < (Disk used 199.02 GB X 3)
    Top Processes by CPU: ℹ️
            14%    mdworker
             4%    mds
             2%    WindowServer
             0%    fontd
             0%    ocspd
    Top Processes by Memory: ℹ️
        588 MB    Safari
        210 MB    com.apple.WebKit.WebContent
        64 MB    com.apple.IconServicesAgent
        56 MB    ocspd
        39 MB    Finder
    Virtual Memory Information: ℹ️
        1.57 GB    Free RAM
        1.42 GB    Active RAM
        423 MB    Inactive RAM
        638 MB    Wired RAM
        1.06 GB    Page-ins
        40 MB    Page-outs
    Diagnostics Information: ℹ️
        Mar 18, 2015, 04:00:15 PM    Self test - passed
        Mar 16, 2015, 09:54:36 AM    /Library/Logs/DiagnosticReports/iTunes_2015-03-16-095436_[redacted].hang
    Any help would be gratefully received. Thanks

    When you see a beachball cursor, note the exact time: hour, minute, second.  
    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
    Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
    Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name, may appear in the log. Anonymize before posting.

  • What is the cause of the Spinning Wheel of Death (SWOD) and how can we fix it?

    What is the cause of the Spinning Wheel of Death (SWOD) and how can we fix it?
    I get the SWOD using Safari, Mail, Google chrome, Firefox, Mathematica, and other programs. This cannot be a browser plug-in issues as other forums suggest. I suspect a windows process at the root but I don't enough to know how to trace. Does anyone know what's causeing this epidemic? 

    I'm having a similar problem. Someone PLEASE HELP!
    I'll start with just an example of what I've been facing. During the composing of this post, when I switched from Firefox to Word, I had to wait 60 seconds before the spinning wheel stopped and I got a cursor. I then copied one set of Etrecheck results, switched back to Firefox, hit Command-v to paste and had to wait 45 seconds or so for the spinning wheel to stop. And the paste operation didn't paste until I hit Command-v again (with no wait this time).
    Here's what I've done:
    I tried three times to run a scan with avast! and all three times the scan was unable to complete.
    I restarted holding down Command-r and it found and fixed many permissions, but found no problems with files.
    I ran Etrecheck in a "Safe Boot" and in a normal startup and there were two things that were tagged as "[failed]" in the normal startup:
    Launch Agents: [failed]com.logmein.LMILaunchAgentFixer.plist Support
    User Launch Agents: [failed][email protected]
    I apologize for taking up so much space, but here are the results from both Etrecheck runs:
    EtreCheck in Safe Mode
    EtreCheck version: 1.9.12 (48)
    Report generated July 24, 2014 3:38:40 PM CDT
    Hardware Information:
    MacBook Pro (17-inch, Early 2008) (Verified)
    MacBook Pro - model: MacBookPro4,1
    1 2.6 GHz Intel Core 2 Duo CPU: 2 cores
    5 GB RAM
    Video Information: GeForce 8600M GT - VRAM: 512 MB
    Color LCD 1680 x 1050
    System Software: Mac OS X 10.7.5 (11G63) - Uptime: 0 days 0:12:35
    Disk Information: WDC WD1600BEVS-00VAT0 disk0 : (160.04 GB) disk0s1 (disk0s1) <not mounted>: 209.7 MB
    Macintosh HD (disk0s2) / [Startup]: 159.18 GB (27.6 GB free)
    Recovery HD (disk0s3) <not mounted>: 650 MB
    USB Information: Apple Inc. Built-in iSight
    Apple Inc. Bluetooth USB Host Controller
    Apple Computer Apple Internal Keyboard / Trackpad
    Apple Computer, Inc. IR Receiver
    Kernel Extensions:
    [not loaded]com.AmbrosiaSW.AudioSupport (4.1.2 - SDK 10.6) Support
    [not loaded]com.avast.AvastFileShield (2.1.0 - SDK 10.9) Support
    [not loaded]com.avast.PacketForwarder (1.4 - SDK 10.9) Support
    [not loaded]com.devguru.driver.CDFree (0.1.8) Support
    [not loaded]com.devguru.driver.DevGuruVsp (0.1.8) Support
    [not loaded]com.logmein.driver.LogMeInSoundDriver (1.0.3 - SDK 10.5) Support
    [not loaded]com.parallels.kext.prl_usb_connect (7.0 15107.796624) Support
    [not loaded]com.vmware.kext.vmci (3.1.4) Support
    [not loaded]com.vmware.kext.vmioplug (3.1.4) Support
    [not loaded]com.vmware.kext.vmnet (3.1.4) Support
    [not loaded]com.vmware.kext.vmx86 (3.1.4) Support
    Startup Items: HP IO: Path: /Library/StartupItems/HP IO
    Launch Daemons:
    [not loaded]com.adobe.fpsaud.plist Support
    [not loaded]com.adobe.SwitchBoard.plist Support
    [not loaded]com.ambrosiasw.ambrosiaaudiosupporthelper.daemon.plist Support
    [not loaded]com.avast.init.plist Support
    [not loaded]com.avast.uninstall.plist Support
    [not loaded]com.avast.update.plist Support
    [not loaded]com.cloudpath.maccmd.plist Support
    [not loaded]com.crashplan.engine.plist Support
    [not loaded]com.google.keystone.daemon.plist Support
    [not loaded]com.logmein.logmeinblanker.plist Support
    [not loaded]com.logmein.logmeinserver.plist Support
    [not loaded]com.logmein.raupdate.plist Support
    [not loaded]com.oracle.java.Helper-Tool.plist Support
    [not loaded]com.oracle.java.JavaUpdateHelper.plist Support
    [not loaded]com.orbicule.uc.plist Support
    [not loaded]com.parallels.desktop.launchdaemon.plist Support
    [not loaded]com.vmware.launchd.vmware.plist Support
    Launch Agents:
    [not loaded]com.adobe.AAM.Updater-1.0.plist Support
    [not loaded]com.avast.userinit.plist Support
    [not loaded]com.google.keystone.agent.plist Support
    [not loaded]com.hp.help.tocgenerator.plist Support
    [not loaded]com.logmein.LMILaunchAgentFixer.plist Support
    [not loaded]com.logmein.logmeingui.plist Support
    [not loaded]com.logmein.logmeinguiagent.plist Support
    [not loaded]com.logmein.logmeinguiagentatlogin.plist Support
    [not loaded]com.oracle.java.Java-Updater.plist Support
    [not loaded]com.orbicule.UCAgent.plist Support
    [not loaded]com.parallels.desktop.launch.plist Support
    [not loaded]com.parallels.DesktopControlAgent.plist Support
    [not loaded]com.parallels.vm.prl_pcproxy.plist Support
    User Launch Agents:
    [not loaded]com.adobe.ARM.[...].plist Support
    [not loaded]com.adobe.ARM.[...].plist Support
    [not loaded]com.akamai.single-user-client.plist Support
    [not loaded][email protected]
    [not loaded]com.avast.home.userinit.plist Support
    User Login Items:
    CrashPlan menu bar
    VMware Fusion Start Menu
    Dropbox
    TeamViewer
    EvernoteHelper
    Internet Plug-ins: GlancePlugIn: Version: 2.5.6 - SDK 10.4 Support
    o1dbrowserplugin: Version: 5.4.2.18903 Support
    OfficeLiveBrowserPlugin: Version: 12.3.6 Support
    Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 Support
    AdobePDFViewerNPAPI: Version: 10.1.10 Support
    FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
    LogMeIn: Version: 1.0.935 - SDK 10.7 Support
    Silverlight: Version: 5.1.30317.0 - SDK 10.6 Support
    Flash Player: Version: 14.0.0.145 - SDK 10.6 Support
    iPhotoPhotocast: Version: 7.0
    CitrixICAClientPlugIn: Version: 11.1.0 Support
    googletalkbrowserplugin: Version: 5.4.2.18903 Support
    AdobePDFViewer: Version: 10.1.10 Support
    LogMeInSafari32: Version: 1.0.935 - SDK 10.7 Support
    QuickTime Plugin: Version: 7.7.1
    SharePointBrowserPlugin: Version: 14.1.2 Support
    JavaAppletPlugin: Version: Java 7 Update 60 Check version
    Safari Extensions: avast! Online Security: Version: 9.0.2022.120
    Audio Plug-ins: iSightAudio: Version: 7.7.1 - SDK 10.7
    iTunes Plug-ins: Quartz Composer Visualizer: Version: 1.3 - SDK 10.7
    User iTunes Plug-ins: TuneUp Visualizer: Version: 2.2.0 Support
    User Internet Plug-ins:
    CitrixOnlineWebDeploymentPlugin: Version: 1.0.26 Support
    WebEx64: Version: 1.0 Support
    3rd Party Preference Panes:
    Akamai NetSession Preferences Support
    Citrix online plug-in  Support
    Flash Player  Support
    Flip4Mac WMV  Support
    Java  Support
    Perian  Support
    Time Machine: Time Machine not configured!
    Top Processes by CPU:
    23%firefox
    2%WindowServer
    1%Microsoft Word
    0%Finder
    0%Microsoft Excel
    Top Processes by Memory:
    307 MBfirefox
    164 MBMicrosoft Word
    108 MBMicrosoft Excel
    90 MBWindowServer
    72 MBDock
    Virtual Memory Information:
    1.11 GBFree RAM
    1.14 GBActive RAM
    392 MBInactive RAM
    2.36 GBWired RAM
    341 MBPage-ins
    0 BPage-outs
    EtreCheck in Normal Mode
    EtreCheck version: 1.9.12 (48) Report generated July 24, 2014 3:59:15 PM CDT
    Hardware Information:
    MacBook Pro (17-inch, Early 2008) (Verified)
    MacBook Pro - model: MacBookPro4,1
    1 2.6 GHz Intel Core 2 Duo CPU: 2 cores 5 GB RAM
    Video Information:
    GeForce 8600M GT - VRAM: 512 MB
    Color LCD 1280 x 800
    System Software:
    Mac OS X 10.7.5 (11G63) - Uptime: 0 days 0:11:57
    Disk Information:
    WDC WD1600BEVS-00VAT0 disk0 : (160.04 GB)
    disk0s1 (disk0s1) <not mounted>: 209.7 MB
    Macintosh HD (disk0s2) / [Startup]: 159.18 GB (27.56 GB free)
    Recovery HD (disk0s3) <not mounted>: 650 MB
    USB Information:
    Apple Inc. Built-in iSight
    Apple Inc. Bluetooth USB Host Controller
    Apple Computer Apple Internal Keyboard / Trackpad
    Apple Computer, Inc. IR Receiver
    Kernel Extensions:
    [loaded]com.AmbrosiaSW.AudioSupport (4.1.2 - SDK 10.6) Support
    [loaded]com.avast.AvastFileShield (2.1.0 - SDK 10.9) Support
    [loaded]com.avast.PacketForwarder (1.4 - SDK 10.9) Support
    [not loaded]com.devguru.driver.CDFree (0.1.8) Support
    [not loaded]com.devguru.driver.DevGuruVsp (0.1.8) Support
    [loaded]com.logmein.driver.LogMeInSoundDriver (1.0.3 - SDK 10.5) Support
    [not loaded]com.parallels.kext.prl_usb_connect (7.0 15107.796624) Support
    [loaded]com.vmware.kext.vmci (3.1.4) Support
    [loaded]com.vmware.kext.vmioplug (3.1.4) Support
    [loaded]com.vmware.kext.vmnet (3.1.4) Support
    [loaded]com.vmware.kext.vmx86 (3.1.4) Support
    Startup Items:
    HP IO: Path: /Library/StartupItems/HP IO
    Launch Daemons:
    [loaded]com.adobe.fpsaud.plist Support
    [loaded]com.adobe.SwitchBoard.plist Support
    [loaded]com.ambrosiasw.ambrosiaaudiosupporthelper.daemon.plist Support
    [loaded]com.avast.init.plist Support
    [loaded]com.avast.uninstall.plist Support
    [loaded]com.avast.update.plist Support
    [loaded]com.cloudpath.maccmd.plist Support
    [running]com.crashplan.engine.plist Support
    [loaded]com.google.keystone.daemon.plist Support
    [not loaded]com.logmein.logmeinblanker.plist Support
    [running]com.logmein.logmeinserver.plist Support
    [loaded]com.logmein.raupdate.plist Support
    [loaded]com.oracle.java.Helper-Tool.plist Support
    [loaded]com.oracle.java.JavaUpdateHelper.plist Support
    [running]com.orbicule.uc.plist Support
    [running]com.parallels.desktop.launchdaemon.plist Support
    [loaded]com.vmware.launchd.vmware.plist Support
    Launch Agents:
    [not loaded]com.adobe.AAM.Updater-1.0.plist Support
    [loaded]com.avast.userinit.plist Support
    [loaded]com.google.keystone.agent.plist Support
    [loaded]com.hp.help.tocgenerator.plist Support
    [failed]com.logmein.LMILaunchAgentFixer.plist Support
    [running]com.logmein.logmeingui.plist Support
    [running]com.logmein.logmeinguiagent.plist Support
    [not loaded]com.logmein.logmeinguiagentatlogin.plist Support
    [loaded]com.oracle.java.Java-Updater.plist Support
    [running]com.orbicule.UCAgent.plist Support
    [loaded]com.parallels.desktop.launch.plist Support
    [loaded]com.parallels.DesktopControlAgent.plist Support
    [running]com.parallels.vm.prl_pcproxy.plist Support
    User Launch Agents:
    [loaded]com.adobe.ARM.[...].plist Support
    [loaded]com.adobe.ARM.[...].plist Support
    [running]com.akamai.single-user-client.plist Support
    [failed][email protected]
    [loaded]com.avast.home.userinit.plist Support
    User Login Items:
    CrashPlan menu bar
    VMware Fusion Start Menu
    Dropbox
    TeamViewer
    EvernoteHelper
    Internet Plug-ins:
    GlancePlugIn: Version: 2.5.6 - SDK 10.4 Support
    o1dbrowserplugin: Version: 5.4.2.18903 Support
    OfficeLiveBrowserPlugin: Version: 12.3.6 Support
    Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 Support
    AdobePDFViewerNPAPI: Version: 10.1.10 Support
    FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
    LogMeIn: Version: 1.0.935 - SDK 10.7 Support
    Silverlight: Version: 5.1.30317.0 - SDK 10.6 Support
    Flash Player: Version: 14.0.0.145 - SDK 10.6 Support
    iPhotoPhotocast: Version: 7.0
    CitrixICAClientPlugIn: Version: 11.1.0 Support
    googletalkbrowserplugin: Version: 5.4.2.18903 Support
    AdobePDFViewer: Version: 10.1.10 Support
    LogMeInSafari32: Version: 1.0.935 - SDK 10.7 Support
    QuickTime Plugin: Version: 7.7.1
    SharePointBrowserPlugin: Version: 14.1.2 Support
    JavaAppletPlugin: Version: Java 7 Update 60 Check version
    Safari Extensions:
    avast! Online Security: Version: 9.0.2022.120
    Audio Plug-ins:
    iSightAudio: Version: 7.7.1 - SDK 10.7
    iTunes Plug-ins:
    Quartz Composer Visualizer: Version: 1.3 - SDK 10.7
    User iTunes Plug-ins:
    TuneUp Visualizer: Version: 2.2.0 Support
    User Internet Plug-ins:
    CitrixOnlineWebDeploymentPlugin: Version: 1.0.26 Support
    WebEx64: Version: 1.0 Support
    3rd Party Preference Panes:
    Akamai NetSession Preferences  Support
    Citrix online plug-in  Support
    Flash Player  Support
    Flip4Mac WMV  Support
    Java  Support
    Perian  Support
    Time Machine:
    Time Machine not configured!
    Top Processes by CPU:
    6%WindowServer
    4%mdworker
    2%SystemUIServer
    0%LogMeIn
    0%configd
    Top Processes by Memory:
    113 MBCrashPlanService
    108 MBcom.avast.daemon
    108 MBDropbox
    92 MBFinder
    67 MBSystemUIServer
    Virtual Memory Information:
    2.61 GBFree RAM
    1.19 GBActive RAM
    651 MBInactive RAM
    573 MBWired RAM
    534 MBPage-ins
    0 BPage-outs
    There were two listed as [failed]:
    Launch Agents:
    [failed]com.logmein.LMILaunchAgentFixer.plist Support
    User Launch Agents:
    [failed][email protected]

  • My Safari is not working  right.  It often stalls and I get the "colored spinning wheel of Death".  I send reports to Apple, but I never get any response or helpful info.  What do I do to get Safari working correctly on my MacBook laptop?

    My Safari is not working  right.  It often stalls and I get the "colored spinning wheel of Death".  I send reports to Apple, but I never get any response or helpful info.  What do I do to get Safari working correctly on my MacBook laptop?

    From the Safari menu bar, select
    Safari ▹ Preferences ▹ Extensions
    Turn all extensions OFF and test. If the problem is resolved, turn extensions back ON and then disable them one or a few at a time until you find the culprit.
    If you wish, you may be able to salvage the errant extension by uninstalling and reinstalling it. Its settings will revert to their defaults. If the extension still causes a problem, remove it permanently or refer to its developer for support.
    Uninstall the McAfee product by following the instructions on whichever of the pages linked below is applicable:
    How to install or uninstall McAfee Internet Security for Mac
    How to manually remove VirusScan for Mac 8.6.x using a removal script
    How to uninstall and reinstall McAfee Agent 4.x on Macintosh computers
    Note that if you have already tried to uninstall the software, you may have to reinstall it in order to finish the job. If you have a different version of the product, the procedure may be different.
    Back up all data before making any changes.

  • URGENT!!! FCP 5.04 keeps giving the Spinning wheel of Death

    Everytime we load up the FCP with the Apple Raid on, it will give me the spinning wheel of death, so we trashed the preferences, and it went along fine for a while and then we shut down and the spinning wheel of death. Now on the load up, the spinning wheel of death.... WHAT DO I DO? Should I delete FCP, and reload, if so what is the safest way to delete FCP??? If not, what other solutions might one have. Thanks

    Interesting event: I manually override the Raid Admin while the computer was down, and waited for it to boot, then I turned the computer on and the Raids mounted, and everything was fine, but when I went to the Raid Admin (Version 1.5) it loaded up fine as well. I can't quite put my finger on the issue, but manually overriding the boot up seemed to help out.
    Now as for the issue of having one side striped raid 5 and one striped raid 0, is this a good way to have my system setup or should I do something about this setup, if so what can I do???
    Thanks

  • Upgraded to latest version, get spinning wheel of death

    So I upgraded to the latest version of iTunes and now when I open it I just get the spinning wheel of death. Need to force close the app. Deleted it from the machine and reinstalled fresh copy, no dice. Searched the Internet, but cannot find an older version of iTunes to reinstall.
    What do I do to get it working again?

    gazo wrote:
    Are you guys saying it is better to have a MAC OS Extended formatted drive instead of a MAC OS Extended (Journalled) Drive?
    Is your drive formatted for Mac OS Extended Journaled and you're still having a 30 second delay before recording? I've never encountered anyone with that prob on a mac formatted drive. Many will recommend to format an external used for audio with Mac OS Extended, but with either Mac format you shouldn't be having this delay.
    Also, make sure to go to System Prefs->Energy Saver, and untick the box that says 'put hard drives to sleep when possible.'
    Good Luck!

  • Sharing, Permissions, and the Spinning Wheel of Death

    Yesterday, I goofed when changing Sharing & Permissions on folders in another Profile's Home folder.  My account is an admin account.  I clicked "Apply to Enclosed Items..." and while I thought I had selected the correct Profile, I must have in fact selected "Users", so soon I began to get permissions errors in my Profile for iTunes, Mail, etc.
    I could still log in to all accounts, but each got permission errors.
    I was able to resolve the permissions issue for my Profile, but it persists for other Profiles.
    When I open the "Info" editor and unlock the padlock, I get the Spinning Wheel of Death (SWOD) when I click the "+" to pull up the Users list.
    It does not matter which Profile I am in.
    I am running OS X Mavericks v10.9.1 on a 27" iMac.
    How can I deal with this problem so that I will get the Users list instead of the SWOD when i click the "+" so that i can  add my admin User account and give it Read & Write control?

    Spinning Beach Ball
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