Spinning wheel when installing Creative Cloud

Hoping someone can help. Trying to install the trial version of CC and InDesign CC. We have CS6 but want to use CC for a month before I commit to the upgrade. I have downloaded CC install and installed it but cannot install InDesign. I am just getting the spinning wheel under the 'Apps' tab. Cheers

Linda thank you it is likely the current restrictions on your network which are preventing the Creative Cloud Desktop application from functioning properly.  Please ask your I.T. department to review the Adobe Creative Cloud Service Access Documentation for IT section of http://www.adobe.com/devnet/creativesuite/enterprisedeployment.html.  This documentation provides guidance on how to configure your network to allow the Creative Cloud Desktop application to download and install applications and updates successfully.

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  • When installing creative cloud on osx I keep getting prompted to download a new version

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  • I keep getting error messages when installing creative cloud desktop app.

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    Error "Failed to Install" Creative Cloud Desktop application

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  • Error 205 when installing Creative Cloud, Error A12E5 when trying to manually install AAM

    There's always one machine that gives you trouble...  This is on a network with 20 other machines that all installed CC just fine.  I went to install it on this machine, and I got a bunch of failed download attempts.  CC installer gives error 205, and installing the AAM from adobe.com/downloads -> other downloads runs fine, and then craps out when downloading (A12E5).  Both generate log files that look a lot like this (attached at the end).  No proxies installed, Windows firewall disabled, very basic AV (MSE) running.  Router and FIOS just rebooted for the heck of it.
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  • When installing creative cloud for photoshop

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    I have instaled creative clouds, but when i open, my creative cloud shows empty window. I have reinstaled, and does not help.

    follow solution 2 here, CC desktop lists applications as "Up to Date" when not installed

  • It stands cant install creative cloud for desktop  error kod 1 when i try to install creative cloud?

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    Hi,
    Please refer to the help document below to fix the error:
    Error: "Failed to install" | Creative Cloud Desktop
    Regards,
    Sheena

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