Splitting the "To" field when crawling an email and then using the "To" field as a refiner with single email addresses

Hi
I am using SP2013 SP1 with the September 2014 CU.
When I crawl an email I use the "To" field subsequently as a refiner.
Unfortunately, if the email has many email addresses in the "To" field, they all appear in the refiner which is not much help if you only want to refine by a single email address.
IS there a way of splitting the list of email addresses in the "To" field into separate email addresses so that the field can be used as a refiner, with each refiner entry having a single email address ?
I have seen articles for SP2010 FAST search, but not for SP2013 Search or do I need to get involved in Content Enrichment / Content Extraction for there appears to be little documentation available on these.
I would have thought this would have been a fairly popular feature.
Regards
Nigel
Nigel Price NJPEnterprises

Hi，
According to your description, my understanding is that the "to"search refiner has many email address when searching the "To" managed property in SharePoint 2013. but you only want to refine by a single email address.
Whether you create custom "To" managed property,  and then you can search email address with the "To" managed property.
The refiner value is correspond to the crawel property(column value), when you search different email adress, you would get different refiner values.
If the issue exists, Please offer a screenshot about your issue and tell "To" managed property is mapping to which crawl property.
Best Regards,
Lisa Chen
TechNet Community Support
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
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