Splwow64.exe crash accessing printer properties page

Accessing the printer properties page fails in all instances.Some programs just crash with no error message, others do not crash, yet give the error: "C:\Windows\Splwow64.exe Function address 0x3506b9e2 caused a protection fault (exception code 0xc0000005) Some or all property pages may not be displayed" I have gone through the steps outlined here with no success. http://h30434.www3.hp.com/t5/Printing-Issues-Troubleshooting/hp-laserjet-1536dnf-MFP-printer-properties-window-flashes/td-p/3086811 I should note that I can still print...I just cannot access the printer property pages under any circumstances. Also, attempting to access printer properties via control panel > devices and printers crashes Windows explorer. Accessing printing preferences from the same location does nothing. Will not open. Thank you.

Hi , Welcome to the HP Forums! I noticed that you are unable to access the printer properties page, for your HP Laserjet 1536dnf MFP printer, on Windows 7. I am happy to help!  Please try the following steps within this order:  Uninstall the software. Uninstalling the Printer Software.Clean boot the computer. How to perform a clean boot in Windows.Disable any Antivirus programs. Disable Antivirus software.Disable any firewall programs. Turn Windows Firewall on or off.Create a new user account. Managing User Accounts and Logins (Windows 7).Reinstall using the HP LaserJet Pro M1536dnf Multifunction Printer Drivers.. Then run the HP Print and Scan Doctor, to verify everything is working properly.  Hope this resolves your issue!  “Please click the Thumbs up icon below to thank me for responding.”

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  • Splwow64.exe crashed during printing with HP universal

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    splwow64!TLoad64BitDllsMgr::InternalDocumentProperties+1dc
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    splwow64!RPCSplWOW64DocumentProperties+da
    rpcrt4!Invoke+65
    rpcrt4!NdrStubCall2+32a
    rpcrt4!NdrServerCall2+1d
    rpcrt4!DispatchToStubInCNoAvrf+14
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    rpcrt4!LRPC_SCALL::HandleRequest+20d
    rpcrt4!LRPC_ADDRESS::ProcessIO+3bf
    rpcrt4!LrpcIoComplete+a5
    ntdll!TppAlpcpExecuteCallback+26b
    ntdll!TppWorkerThread+3f8
    kernel32!BaseThreadInitThunk+d
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    STA Name   
    Thread ID   
    Thread Status   
    Call Status
    Main STA   
    6
    In-Call (bad symbols)   
    processing an inbound RPC call over LRPC to the
    splwow64_1d_2731e962_0_2000 endpoint.
    Exception Information
    HPZUIWN7!CHPCOMMON::VUPDATERESOLUTIONFOR16BITAPPS+37In splwow64__PID__81228__Date__12_24_2013__Time_02_58_53PM__629__First Chance unknowon.dmp the assembly instruction at
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    C:\Windows\System32\spool\drivers\x64\3\HPZUIWN7.DLL from Hewlett-Packard Corporation has caused an
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    Image Name:
    C:\Windows\System32\spool\drivers\x64\3\HPZUIWN7.DLL
      Symbol Type:
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    Base address:
    0x00000003`00905a4d
      Time Stamp:
    Mon Jul 13 21:30:51 2009
    Checksum:
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      Comments:
    COM DLL:
    True
      Company Name:
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    ISAPIExtension:
    False
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    ISAPIFilter:
    False
      File Version:
    61.053.41.07
    Managed DLL:
    False
      Internal Name:
    hpzuiwn7.dll
    VB DLL:
    False
      Legal Copyright:
    Copyright® Hewlett-Packard Corp. 1997-2008
    Loaded Image Name:
    HPZUIWN7.DLL
      Legal Trademarks:
    Mapped Image Name:
      Original filename:
    Module name:
    HPZUIWN7
      Private Build:
    Single Threaded:
    False
      Product Name:
    HP UI
    Module Size:
    2.4 MBytes
      Product Version:
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    Symbol File Name:
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      Special Build:
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    MD

    Alan - After moving all printers to HP UPD , I just  go one first chance exception in a week.
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    C:\Windows\System32\spool\drivers\x64\3\hpcui118.dll
      Symbol Type:
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    Base address:
    0x00000003`00905a4d
      Time Stamp:
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    Checksum:
    0x00000000`00000000
      Comments:
    COM DLL:
    True
      Company Name:
    Hewlett-Packard Corporation
    ISAPIExtension:
    False
      File Description:
    ISAPIFilter:
    False
      File Version:
    61.118.01.11744
    Managed DLL:
    False
      Internal Name:
    VB DLL:
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      Legal Copyright:
    © Copyright 1996-2010 HPDC
    Loaded Image Name:
    hpcui118.dll
      Legal Trademarks:
    Mapped Image Name:
      Original filename:
    Module name:
    hpcui118
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    Single Threaded:
    False
      Product Name:
    HP UI
    Module Size:
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      Product Version:
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    Symbol File Name:
    hpcui118.dll
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    MD

  • Windows server 2003 R2 SPLWOW64.exe crashing

    Hi All,
    I Hope you can help,
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    Help Those Who Help You And Mark Helpful Posts And Answers

    Hi,
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    In addition, would you please let me know the Windows Server 2003 R2 that you use is 32-bit OS or 64-bit OS? The Splwow64.exe will load files from C:\Windows\System32\spool\drivers.
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  • Firefox crashes when trying to access Printer Properties

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  • Print issue with splwow64.exe

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