SPM Detailed Role level Reports don't show and other minor usage issues

We have successfully installed SPM on our DEV and QA boxes and are trying to test our reporting.  We have setup role based firefighter and have got it to work on the ABAP side as well as on the Java side.  However, when I go to the Role Reports in the web UI for SPM, and I run the Log Report, I have a problem.
The Log Report pulls the role firefighter data from the backend and displays it.  There is an icon at the top right called "Display Detailed Reports", and upon clicking it, it tells me there's no match or conflict found.
However if I go into the firefighter tcode and then look at the same logs, there is a little more detail which I'd have expected to see in the web based detail report.
Do you know what I'm missing?  I already checked the trace for any auth failures, and there is no auth failure.
Thanks,
Santosh

Santosh,
Which traces have you run? I have a few similar issues which may benefit from running a trace.
The only other authorisations I would check is that the RFC / Connector user has the authorisations to be full logs in both the backend and web versions.
Simon

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    u2022     Identify reports that are causing problems. Is it down to the Queries used and can these be optimised to run faster u2013 Our DBA can assist with this using his Query profiler (ORACLE).
    Or reports that have many tabs on, appear to take longer to open/edit u2013 is this Memory or Java.
    u2022     Research the web for known issues/fixes,
    u2022     Raise Topics on Forums such as BOB and the SAP forum u2013 explaining the above, Can we find out what causes it, which Java versions we should be using, and recommended amount of Memory (RAM) etc.
    At the moment im busy just getting a list  of reports our users are having a problem with along with any error messages etc. Now in order to get help from some gurus on here i obviously would need to supply more information on our setup so if anyone can help just tell me what information you need and i will get this for you.

    Hi,
    Here's my best suggestion, use a monitoring tool like Remote Support Component: www.service.sap.com/remote-supportability
    you can use this utlity to diagnose your system and all aspects of its latency
    regards,
    H

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