Spool Error - Spool created but not opening/displaying. Message no SP01R042

Dear All,
In the ECC Production System, for SD documents Spool is  created but not opening/displaying.
Message no SP01R042
When we check the short dump for the user,
The dump is -
- POSTING_ILLEGAL_STATEMENT
- Statement "CALL SCREEN" is not allowed in this form.
Please help. Perfect answers will be definitely rewarded.
Thanks & Regards,
Sameer

Hi Sri,
Try to setup the printer at OS LEVEL.
then,
If on Windows---use method C.
if not,
use method U and map to your printer queue at OS level.
Hope this resloves this issue.
Reward Pts if useful
Regards,
Malti

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