$(SPOOL2DRIVERSPATH)HPW5hei.hlp

I'm trying to help a user that is getting a pop up message every time he or someone else logs into a computer. The message says that it can't find $(SPOOL2DRIVERSPATH)HPW5hei.hlp and asks him if he wants to find it. He said that it started right after a printer was installed. So tried to download the drivers from HP website and reinstall them, but that didn't fix the problem.
I tried finding the file in C:\Windows\System32\spool\drivers\w32x86 but it's not there. I've looked in the Start up menu for a Register file but it not there either. I've search for Q & A section but I couldn't find an answer. How do I stop this message from popping up on his computer?

Stesso problema anch'io! come bisogna risolverlo?

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