Spot Healing tool in Elements 9 causes program crash

I have installed Photoshop Elements 9 on a computer running Windows 7 Professional. Installation was unevenful, and the program runs without problem until the spot healing tool is selected. Clicking over an image imperfection causes a dark circle to appear, then the whole screen goes pale, the 'busy' circle appears and everything stops. Machine operation can only be recovered by closing the application.
I have re-installed twice and the same thing happens each time.
I cannot find any other problems.
I'm reluctant to pay for this product until it works!

" it really looks as if the spot healing tool is defective."
Same problem here, Windows XP.
Paid application online, downloaded and installed program, started up and everything is working properly UNTIL
content aware function is accessed.
Program terminates by itself and reports and error to Microsoft.
Anyone knows a solution to this problem?
In search of a solution I found this thread.....

Similar Messages

SPOT HEALING TOOL CRASHES PROGRAM PSE9

Please help. I used to have Elements 7. I finally was able to purchase Elements 9. I installed it and quickly began to use it as I have wedding photos to edit. However, each time I press the "Spot Healing" tool. PSE 9 Crashes. I can use the others just fine so it seems. I need that SPOT HEALING!!! Someone please help me

Make sure you have the correct settings for the task. In the options bar you have three choices: proximity, content aware or texture. Also check the box sample all layers if you are working on more than the background layer.
Otherwise select the tool and try a reset.

Spot Healing Tool???

I hope someone can answer my question.....
I downloaded a trial version of Adobe Photoshop Elements 6 to use the Spot Healing Tool but that is all I need it for so paying $160 for this product is not an option.
Is there a tool in Iphoto or some other free software for mac I can use for this same purpose, to remove blemishes or scrapes or whatever from faces in pictures?
Thanks
Patrick

I wish there were a way to delete your own posts.....
Once I played around with Iphoto I found the spot healing tool and it worked just as well as photoshop.
Awesome!!!!!!

Spot healing tool bug

I only have one problem with pse9.
When I try to use the spot healing tool, elements crashes every time.
Please help

If your using windows, there is a update available that should fix
the problem 9.01
In the photoshop elements editor, go to Help>Updates to download and
install the 9.01 update.
MTSTUNER

My spot healing tool gets stuck and freezes and won't keep up with the curser. I'm using LR4.

My spot healing tool gets stuck and freezes and won't keep up with the curser. I'm using LR4.

Remove the song in question from the sync list and see if the rectifies the problem.
If it does, then iTunes believes the song no longer exists on your drive and that will need to be corrected.

Iphoto 08 image corruption- Spot heal tool

I have retouched a batch of tiff photos using the Spot healing tool. I was perfectly happy with the quality of the edit as i saved them. On reopening the images later i noticed that there are blurred/distorted marks all over the images. I can revert to the original images and undo all corruptions, including retouch edits. Again i have retouched the images and again the same problem occurs.
Any suggestions would be appreciated.

hannick:
Make sure you're running the latest Quicktime version. Also run Disk Utility and verify your HD. If repairs are indicated you'll need to boot into the system install disk and run Disk Utility from the Utilities menu.
TIP: For insurance against the iPhoto database corruption that many users have experienced I recommend making a backup copy of the Library6.iPhoto (iPhoto.Library for iPhoto 5 and earlier) database file and keep it current. If problems crop up where iPhoto suddenly can't see any photos or thinks there are no photos in the library, replacing the working Library6.iPhoto file with the backup will often get the library back. By keeping it current I mean backup after each import and/or any serious editing or work on books, slideshows, calendars, cards, etc. That insures that if a problem pops up and you do need to replace the database file, you'll retain all those efforts. It doesn't take long to make the backup and it's good insurance.
I've created an Automator workflow application (requires Tiger), iPhoto dB File Backup, that will copy the selected Library6.iPhoto file from your iPhoto Library folder to the Pictures folder, replacing any previous version of it. It's compatible with iPhoto 6 and 7 libraries and Tiger and Leopard. iPhoto does not have to be closed to run the application, just idle. You can download it at Toad's Cellar. Be sure to read the Read Me pdf file.

Computer crashing when using Spot Healing Tool ~ PSE9

Why does my computer "Crash" when I use the "Spot Healing" tool. While using the "Guided" edit for "Perfect Portait" every other tool works just fine, but when I go to do the "Spot Healing" it crashes. Weather I am in the "Guided" edit or to use it on it's own. This is my 1st attempt using PSE 9 and this feature. HELP!!

Try clicking on the drop down icon under the word file - then choose reset all tools.

Elements 13 Spot Healing Tool - freezes & leaves black spot on image

I am using Elements 13 on a Mac, doing substantial spot healing in restoring old images.
The healing tool regularly seems to have a delay in responding and then leaves a dark spot on the image. When I 'undo' to remove it, the spot occasionally extends down to the bottom right with a smudged line.
Is this happening to anyone else?
Any tips on how to prevent this?

How do I clean up a dirty drawing using spot heal tool?

I have a scan of a drawing, ink with washes. I need to clean up the smudged paper and old white out. I thouhg spot heal would do the trick. It doesn't do much, Don't know how to adjust the tool to really get it to work. Please help.

Hi there
Here's a quick video that covers how to use the Spot Healing Brush Tool:
If you're still having problems with the Spot Healing Brush Tool, you may want to try using the Healing Brush Tool. This tool allows for more refined spot clean-up, as I will demonstrate below.
The Healing Brush Tool is located below the Spot Healing Brush Tool. Just click and hold on the Spot Healing Brush Tool and select the Healing Brush Tool from the flyout menu.
The Healing Brush works by pulling information from a spot on your image that you choose. So, in your case, you'll want to define your source from a clean area of your paper. Photoshop will use this area to paint over other areas of your image.
So to start, Alt-click (hold down the Alt key on your keyboard as your click) on a clean area of the paper.
Now, simply click and drag over an area of your paper with smudges or imperfections. Photoshop will automatically blend the source area you defined in the previous step with where you are painting over.
As you go along, you'll see a small crosshair following your brush. This is showing you the area that Photoshop is copying from. You may need to redefine your source area as you go along. To do this, just Alt-click on a new area of your image.
You may find that the Healing Brush Tool is much more refined that then Spot Healing Brush Tool! Below is a video that shows you how to use the Spot Healing Brush Tool.
Cheers!
Kendall

Has anyone notice that the clone stamp spot healing brush in elements 13 is very jerky

I purchased elements 13 for MAC and was using it to edit today and the clone stamp and spot healing brush are not very responsive. Like they are thinking and then respond.
The controls did not respond immediately. The smoothness of elements 12 is gone!!

Your probably seeing the clone source overlay.
Go to Window>Clone Source and either uncheck:
Show Overlay for no overlay or check clipped to show the overlay
clipped to the size of the brush.
There is also a photoshop macintosh forum for future reference
(you posted in the photoshop elements forum)
http://forums.adobe.com/community/photoshop/photoshop_macintosh
MTSTUNER

Clone, spot healing tool, content aware will not work on 11 or 12

The following tools will not work on PSE 11 or 12: clone, spot healing, content aware. Using 3 yr old iMac with latest OS. Same problem on Mac Book. I must be something wrong.

I'm not sure what was going on. I eneded up discarding the photo I was working on and open up another one and everything worked. I guess just a little hitch in it's gitty-up!
Thanks for your comments.

Photoshop elements 12 freezes in Yosemite when attempting to select the spot heal tool.

The program freezes and must be force quit. Photoshop Elements 8 still seems to work alright.

Yes, I am having the same issue. Here is the FIX for now...Use a mouse until they fix this issue (only touchpad fails)
I found the answer tonight online while searching but forgot to save the link, but it works... Use a mouse until they fix this issue as it only applies to some and only to the touchpad. Use a mouse the app works fine. Enjoy...
I pick a brush to start painting, start to paint and it freezes. Must force quit. I have the new 15" mac book pro with retina and extra video card. This is my first mac as I have always been a windows person. Always heard macs never have a problem. What a bunch of liars... This sucks. PS... most adobe products I have owned and used over the years have normally provided good reliable quality...
Barry of Orange

The Add-ons selector in the Tools drop-down menu causes a crash.

Google Toolbar does not respond to search requests. Nothing happens when I click the search icon. When I try to uninstall it, nothing happens. When I click the Add Ons option in the Firefox Tools menu, it causes the program to crash. And while it is crashing I get an error about ndExtensionManager.js631 I think.

Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
You can use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

Importing of MTS files in PSE8 causes program crash

I am in Organizer trying to download a video file (MTS) from a memory card. The file shows up for me to select when I do the File > Get Photos & Videos > From Camera or Card Reader. I select it and click done. Then I get the message "Files Successfully Copied" with the message that Organizer will now import the file into the catalog. It asks if I just want to see the catalog entries that were imported. I click Yes. I get a window saying "Getting Media". That window stays up for a few seconds then goes away along with the whole Organizer task.
When I restart Organizer I get a dialog box saying Files Ready for Import. New files have been downloaded and will now be imported. It then asks again if I just want to see catalog entires that were just imported. I say Yes. Again it says Getting Media for a couple of seconds then Organizer again shuts down with no error message.
In order to get out of this "loop" I have to go to the folder where the offending file was downloaded into and delete it. Then when Organizer restarts and tries to again import it, the file isn't there and Organizer displays that in an error message but continues running.
I've reinstalled Photoshop Elements and Premier Elements 8. The file is playable on the camera and other MTS files created around the same time download/import with no problem.
Any suggestions on how to get that MTS file into Organizer?

Because you are working with an AVCHD video file, I suggest that you
-- post your question over on the Adobe Premiere Elements forum because it will have more participants importing AVCHD files to the Organizer. See
http://forums.adobe.com/community/premiere/premiere_elements
-- also you could try initiating the Get Media for that problematic AVCHD video from within Premiere Elements 8: it might be successful. However, even if it is not successful you may get more responses in the Premiere Elements forum when asking questions on initiating the Get Media from Premiere Elements.
Good luck.

Premiere 6.5 Titler now causing Program Crash

After using Premiere 6.5 for several years on Windows XP with no problems, it now crashes and Windows kills the Premiere task when going into the titler. I completely uninstalled Premiere and re-installed it. Same problem. I bet Microsoft has received several dozen crash reports from me on this one. I usually do not connect this system to the internet, but at times I do and Microsoft updated windows sometime lately. In an effort to try to fix the problem I updated Windows to Service Pack 3. Titler still fails. I also have Premiere Pro which works, but I like 6.5 better. Has anyone run into this problem? I am lost without this tool.

OK. I an up and running again. I will tell you how I located the problem as it might help someone else. The crash was in the Microsoft C++ Run Time Library routine MSCRT.exe which is probably not unusual. The suggestion to look for corrupt fonts was a good one as it narrowed down the search. The article recommended in the last post suggested eliminating fonts with a binary search scheme, which I decided to leave for a last resort as it would be very time consuming as I found fonts in places I would never think to look.
I installed Premiere 6.5 on another of my systems which was at the same windows level and it ran OK. Then I added a new user on the failing system and again it ran OK. So I determined that the trigger must be stored in the area common just to a single user where Adobe stores info about that user. After comparing and eraseing files where preferences are stored with no success, I discovered the file where the users titler styles are stored. I copied this file from the working user id to my user id and now all is working. The bad font is still out there, but if I load a style from the Adobe supplied set in the future, I will be able to locate it quickly now that I know what to look for.
The idea of creating a new user ID might be good for finding other problems.
The file was "documents and settings\username\my documents\adobe\premiere\styles\workingset.prsl
Thanks to all who responded with hints.

Spot Healing tool in Elements 9 causes program crash

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