Spotify Student Discount Issues?.

Hello, Ive been on Spotify Premium for over a year, and I have been using the student discount (bless). However, I am now getting charged for the full $10 for premium. I read online that I have to keeping proving that I am a student, which I can do. But, I would like to know where I can "renew" my student discount. Thanks :)

Hey there , welcome to the community!
No worries, this is an easy process! Please cancel your current Spotify Premium subscription, but don't worry, all your music and settings will stay intact! Once your account reverts back to Spotify Free, go here to re-verify your student status and apply the discount. If you have any further help or questions, just let me know! :)

Similar Messages

  • Trying to get Spotify student discount, but it won't let me pay.

    I've been trying to get the student discount for premium. I've already validated that I am a student at a university. But every time I put in my payment information, it gives me the error:  Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method. I know that my card is working because I've been using it to purchase other things online. It's just not working with Spotify.                                                                                                                                                                                                                       

    I was given a free month and asked to try again after that. My free month expired today and I attempted to sign up with my NUS student discount expecting it to fail but it didn't!!! 1) I visited https://www.spotify.com/uk/student/2) I selected get premium with NUS Extra3) I entered my credit card details - and it accepetd them (this was a probelm with multiple cards last month even though they were fine)4) I entered my NUS number and date of birth5) it worked!!!!! Hooray!

  • Spotify Student Discount after email change

    I started my Spotify Premium account with the 3 months for $0.99, but when I originally made my account I used a personal email rather than my university one. The 3 month trial ends on the 16th of this month, and I just changed my email address to my university one. How can I make sure that I get charged with the student discount rather than pay the full $9.99 a month for premium?

    Hello shawshank,
    Welcome to the forum! Thank you for signing up for the College student deals. It's really a great way to save money on your favorite electronics, especially the ones that are essential for you to be successful in school. 
    I'm sorry to hear you have not received the coupons yet. Please note, it could take up to 72 hours to receive them. You can find more information, and answers to your questions here.
    I hope this information is helpful and please do not hesitate to let me know if you have any further questions or concerns.
    Thanks for posting!  
    Maria|Social Media Specialist | Best Buy® Corporate
     Private Message

  • Spotify student discount won't accept my college!!

    I've been trying to get spotify premium student discount and when I type in my college it won't let me click the drop down name to my university. Im not sure if it just doesn't work for my school or what is happening! Please help!

    Support usually replies within 24-48 hours.
    If you still have not gotten a reply:
    Did you get a confirmation email from the contact form? It should be similar to "Spotify Support Case #XXXXXXX". If so, reply back to that email and tell them you still need help.
    If you got an automated reply email telling you to check the help section or the community, you need to reply back to it saying you still need help, even if it's from a no-reply address.
    If you never got an email, look in your spam folder to see if there is an email in there. Make sure you are checking the email account you used to sign up to Spotify. You can check the email on your account here.

  • Can't unlink Spotify Student from old Account

    Hey, I have an old Spotify account created with Facebook login and a new one via email login.The old account was linked to Unidays for Spotify Student discount, I canceled the subscription and now I have two free accounts. The problem is I can't apply the Student discount to the new account because it says it is still linked to another account.I already made up contact with the Unidays support and I was told to aks here for help as it was a Spotify concern. I still am eligible to use this discount as I am still a student and it's still verified in Unidays. Thank you in advanceErik

    http://iforgot.apple.com
    If still unable to reset the password, contact iTunes customer support.

  • Student Discount no longer applies to me

    So for the last year, I've been using my Spotify Student discount to listen to music with no problem. Today, I check my card statement and it appears that Spotify has charged me $10 instead of the student discounted $5. What's up with that? I'm still a student at my university, I already submitted a screenshot of my schedule this year to appease you scheisters. (completely ridiculous) You want me to pay $10 now that a year has gone by? Great policy. You see, the only reason I use Spotify is because it's $5. There are plenty of more established music services (looking at you, Google Music) that I will use instead of Spotify if you guys decide to keep this braindead policy of jacking up the price on students. Fix this. I'm still a student. You still want a customer. I will jump to Google Music if you charge me $10 a month instead of $5. And if your policy is to cancel the student rate after a year, WHY IS THIS INFORMATION NOT SHARED? It's like pulling teeth trying to get info from this website. 

    i would like to highlight the problem that we are experiencing. We are STILL students. We were never notified about the ending of our contract as a student. the fact that they can just charge us double the amount that we have been paying is f*cking unacceptable. yes, we enjoy musc at a reduced price, but it is unfair for us to be charged without any notification on my account that i would be charged double from now on. Yes, i understand that the saved their asses by having that written in the contract. i think the real problem that i have is the **bleep**ty customer service that they offer, or should i say DON'T OFFER. no way to contact, no way to call, just discussion boards tht we wait to have commented on by other frustrated cusomers. On top of all of this, i should not have to cancel my subscription in order to apply the discount again on my account. 

  • [Desktop] Student Discount in Switzerland

    HelloI just found out that there was some sort of student discount while watching a youtube video comparing apple music and spotify. This student discount quickly intrested me as I have been paying full price for spotify premium for the last year. I went on to the spotify website but was not able to find out how I can redeeme my student discount. After doing some reasearch with no answers I contacted spotify and found out that this is not world wide. If students in the US get a discount I dont know why students in switzerland don't. I think that the spotify student discount should also apply to switzerland so more students can enjoy great music. Thanks  

    Updated: 2015-08-02Marked as new idea.
    You might also want to add your kudos to an idea about a worldwide student discount here.

  • Student Discount Only available for 1 year?

    I got my Spotify Student discount subscription back in April of 2014. I noticed the last few months that I was getting charged the original 9.99 after the 1 year I had Spotify. Do i have to verify that I am still a student or is 1 year the max you can have of the Student discount?

    Hello
    The student discount has to be renewed every year as it expires after a year, you can just activate student discount again and youll be charged the doscounted cost again :)
    Hope this helped

  • Having trouble with getting student discount

    I am trying to purchase Spotify premium (for the first time) on my NUS student discount. I click the 'Spotify Student Discount' link on the NUS website which takes me to the 'Sign up now' page. Clicking the sign up now link takes me to a page where I click confirm purchase, then I have to type in my Facebook password, which I do. However, when I click 'Continue' on the subsequent Facebook page that opens I get taken back to the same page as before, rather than being allowed to then pay. Is this a common problem or am I doing something wrong?
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    I am facing the same with the US Student Discount form http://spotify.com/us/student. What was the solution?
    Detailed description:
    I am not able to verify my student status with https://www.spotify.com/us/student/verify/. Hence I gotohttps://spotify.sheerid.com/ to verify. I fill in the form. It gives the following status "Congratulations! We have successfully confirmed your status.
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  • Spotify Charing me Full Price - Where did my student discount go?

    I'd been having the student discount price since last year and suddenly, with no warning (which I think is poor business practice but whatever) it's reverted to full price. I went to the student discount page to see if I need to sign up for it again but it says I am not eligible for the student rate, despite still being an enrolled, full-time university. I'm seeing in the T&C that the student discount does only go for 12 months. This seems silly, since most people are students for 4+ years, but whatever. The bottom line is that I wasn't warned of this account switch beforehand. How do I go about either being put back on the discounted price and having the difference refunded to me for this month's charge, or cancelling premium altogether and having all of this month cancelled instead?

    Hey there !
    I apologize for the billing change to your account. The student discount can be a little tricky at times. As you saw in the terms and conditions, the student discount needs to be re-verified every 12 months. The problem is that the account cannot have an active subscription while applying the discount. Since you currently have Spotify Premium, you need to cancel it here and wait for your account to revert back to 'Spotify Free' before re-applying the discount.

  • Spotify will not let me get the student discount

    Hello all so I got charged 9.99 this month for the first time and so canceled my subscription so that I could rejoin for the reduced price of 4.99 but when I try it gives me this message  It appears that you are not eligible for the discounted product that you are trying to purchase. If you'd like you can still upgrade your account to premium at any time. I know I get 4 years of the student discount and this will complete my first year of using spotify. If somebody could help me that would be awesome thanks!!!

    i don't think that's true: "Qualifying Students are entitled to receive a discount of fifty (50) percent on the monthly subscription price of the Spotify Premium Service (as defined in the Spotify Terms and Conditions of Use) for each month (the “Discounted Month”) up to a period of twelve (12) consecutive months ("Discount Period"). "

  • Student Discount 'not eligible'

    I have an NUS Extra card which takes me through to 2018 but when I go to change my account to the 50% student discount (I am currently paying the full premium rate) it states I am not eligible for the discounted product? 

    Hi mitchellgaron. There are a few reasons that Spotify would say you're intelligible. To start off, are you a university student in the US, UK, or Germany? If so, great, if not, unfortunately Spotify only offers student pricing in those countries. The next step for enrolling for the student pricing is canceling your current premium subscription (if you have one), as you cannot enroll for a premium subscription if you already have one. You can manage your current subscription from your subscriptions page.
    If all that is in order andyou're still having issues, make sure that your country is set to the country for which you are a student. Free users can do this through their profile settings, while premium users do this through their payment settings. If everything here is still in order, then I would recommend getting in touch with support. Note that if you receive an automated email directing you to the community and/or help boards, make sure you reply directly to that email (even if it is from a no reply address) and support will get back to you as soon as possible.
    Let me know if you need anything else. Cheers!

  • Switched out of Spotify Student

    I've been using Spotify Premium with the student discount for a while, but this month I got switched to paying the full $9.99. That's an issue on its own, but it seems I can't reapply for the discount either even though I'm still in school. What do I do?  

    I just rejoined my medical school class after having been away for a year, and having been paying 10$ per month for premium spotify. I also want to get back to the student discount price, for the final year of med school. It says I need to request manual verification in the student discount FAQ, but then there's no link to where I can ask for manual verification. Can someone from Spotify help me with this? thanks.

  • US student discount not being applied

    I checked my bank account and saw that I was charged the full subscription price of $9.99 as opposed to the student discounted price I had been receiving. I tried reverting to free Spotify and then re-subscribing, but it said I was ineligible. I will be a student for another two years, so I don't know why it's not letting me. Help?

    I'm having the same issue. I'm trying to buy a subscription through the student discount and it's trying to charge me full price. I have a student email under my account. Please help!

  • Cannot Verify School for Student Discount

    I cancelled my premium subscription but would like to now subscribe with the student discount. It says that it cannot verify my school details even though I've been enrolled at my university for more than 3 years. Then I tried to manually verify and the best I can do is get a screen shot of my class schedule from online. What would the reasons be that it cannot verify my school information. My e-mail address attached to the account is my school e-mail. 

    Hey there , welcome to the community!
    Sorry to hear about the frustration this issue is causing you. If you reply to that automated e-mail, you will be connected to an agent that can help you. However I may be able to help you out! :) Do you currently have an active Spotify Premium subscription? If you do, you need to cancel it here and wait for your account to revert back to 'Spotify Free' before applying the discount. It's just a little bug in the system that hits some users. I apologize for any inconvenience it has caused!
    If you run into any more issues, let me know!
     

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