Spotify student discount won't accept my college!!

I've been trying to get spotify premium student discount and when I type in my college it won't let me click the drop down name to my university. Im not sure if it just doesn't work for my school or what is happening! Please help!

Support usually replies within 24-48 hours.
If you still have not gotten a reply:
Did you get a confirmation email from the contact form? It should be similar to "Spotify Support Case #XXXXXXX". If so, reply back to that email and tell them you still need help.
If you got an automated reply email telling you to check the help section or the community, you need to reply back to it saying you still need help, even if it's from a no-reply address.
If you never got an email, look in your spam folder to see if there is an email in there. Make sure you are checking the email account you used to sign up to Spotify. You can check the email on your account here.

Similar Messages

  • Trying to get Spotify student discount, but it won't let me pay.

    I've been trying to get the student discount for premium. I've already validated that I am a student at a university. But every time I put in my payment information, it gives me the error:  Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method. I know that my card is working because I've been using it to purchase other things online. It's just not working with Spotify.                                                                                                                                                                                                                       

    I was given a free month and asked to try again after that. My free month expired today and I attempted to sign up with my NUS student discount expecting it to fail but it didn't!!! 1) I visited https://www.spotify.com/uk/student/2) I selected get premium with NUS Extra3) I entered my credit card details - and it accepetd them (this was a probelm with multiple cards last month even though they were fine)4) I entered my NUS number and date of birth5) it worked!!!!! Hooray!

  • Spotify Student Discount after email change

    I started my Spotify Premium account with the 3 months for $0.99, but when I originally made my account I used a personal email rather than my university one. The 3 month trial ends on the 16th of this month, and I just changed my email address to my university one. How can I make sure that I get charged with the student discount rather than pay the full $9.99 a month for premium?

    Hello shawshank,
    Welcome to the forum! Thank you for signing up for the College student deals. It's really a great way to save money on your favorite electronics, especially the ones that are essential for you to be successful in school. 
    I'm sorry to hear you have not received the coupons yet. Please note, it could take up to 72 hours to receive them. You can find more information, and answers to your questions here.
    I hope this information is helpful and please do not hesitate to let me know if you have any further questions or concerns.
    Thanks for posting!  
    Maria|Social Media Specialist | Best Buy® Corporate
     Private Message

  • Student Discount won't work (USA)

    I tried to sign up for the student discount, and it doens't work. I first enter in my student information and get confirmed as a student. I then enter in my payment information, as prompted, it gets processed, but then an unspecified error occurrs and I can't get through. I've tried multiple times to no avail. I then sent you an email laying all this out. The response, which I got just a few minutes ago, did not address my problem at all. In fact, it was a generic email and demonstrated plainly that my email had not been read at all. Pretty ridiculous. For your reference, you can find my original email and perhaps the ridiculous response I received at the following reference number: ref:_00DD0pxIW._500D0u2qSM:ref Hopefully you can be more helpful than your other support features, because I won't be paying twice what I should be paying due to an inability to get help from you guys.

    Support usually replies within 24-48 hours.
    If you still have not gotten a reply:
    Did you get a confirmation email from the contact form? It should be similar to "Spotify Support Case #XXXXXXX". If so, reply back to that email and tell them you still need help.
    If you got an automated reply email telling you to check the help section or the community, you need to reply back to it saying you still need help, even if it's from a no-reply address.
    If you never got an email, look in your spam folder to see if there is an email in there. Make sure you are checking the email account you used to sign up to Spotify. You can check the email on your account here.

  • Spotify Student Discount Issues?.

    Hello, Ive been on Spotify Premium for over a year, and I have been using the student discount (bless). However, I am now getting charged for the full $10 for premium. I read online that I have to keeping proving that I am a student, which I can do. But, I would like to know where I can "renew" my student discount. Thanks :)

    Hey there , welcome to the community!
    No worries, this is an easy process! Please cancel your current Spotify Premium subscription, but don't worry, all your music and settings will stay intact! Once your account reverts back to Spotify Free, go here to re-verify your student status and apply the discount. If you have any further help or questions, just let me know! :)

  • Can't unlink Spotify Student from old Account

    Hey, I have an old Spotify account created with Facebook login and a new one via email login.The old account was linked to Unidays for Spotify Student discount, I canceled the subscription and now I have two free accounts. The problem is I can't apply the Student discount to the new account because it says it is still linked to another account.I already made up contact with the Unidays support and I was told to aks here for help as it was a Spotify concern. I still am eligible to use this discount as I am still a student and it's still verified in Unidays. Thank you in advanceErik

    http://iforgot.apple.com
    If still unable to reset the password, contact iTunes customer support.

  • Student Discount no longer applies to me

    So for the last year, I've been using my Spotify Student discount to listen to music with no problem. Today, I check my card statement and it appears that Spotify has charged me $10 instead of the student discounted $5. What's up with that? I'm still a student at my university, I already submitted a screenshot of my schedule this year to appease you scheisters. (completely ridiculous) You want me to pay $10 now that a year has gone by? Great policy. You see, the only reason I use Spotify is because it's $5. There are plenty of more established music services (looking at you, Google Music) that I will use instead of Spotify if you guys decide to keep this braindead policy of jacking up the price on students. Fix this. I'm still a student. You still want a customer. I will jump to Google Music if you charge me $10 a month instead of $5. And if your policy is to cancel the student rate after a year, WHY IS THIS INFORMATION NOT SHARED? It's like pulling teeth trying to get info from this website. 

    i would like to highlight the problem that we are experiencing. We are STILL students. We were never notified about the ending of our contract as a student. the fact that they can just charge us double the amount that we have been paying is f*cking unacceptable. yes, we enjoy musc at a reduced price, but it is unfair for us to be charged without any notification on my account that i would be charged double from now on. Yes, i understand that the saved their asses by having that written in the contract. i think the real problem that i have is the **bleep**ty customer service that they offer, or should i say DON'T OFFER. no way to contact, no way to call, just discussion boards tht we wait to have commented on by other frustrated cusomers. On top of all of this, i should not have to cancel my subscription in order to apply the discount again on my account. 

  • [Desktop] Student Discount in Switzerland

    HelloI just found out that there was some sort of student discount while watching a youtube video comparing apple music and spotify. This student discount quickly intrested me as I have been paying full price for spotify premium for the last year. I went on to the spotify website but was not able to find out how I can redeeme my student discount. After doing some reasearch with no answers I contacted spotify and found out that this is not world wide. If students in the US get a discount I dont know why students in switzerland don't. I think that the spotify student discount should also apply to switzerland so more students can enjoy great music. Thanks  

    Updated: 2015-08-02Marked as new idea.
    You might also want to add your kudos to an idea about a worldwide student discount here.

  • Student Discount Only available for 1 year?

    I got my Spotify Student discount subscription back in April of 2014. I noticed the last few months that I was getting charged the original 9.99 after the 1 year I had Spotify. Do i have to verify that I am still a student or is 1 year the max you can have of the Student discount?

    Hello
    The student discount has to be renewed every year as it expires after a year, you can just activate student discount again and youll be charged the doscounted cost again :)
    Hope this helped

  • Having trouble with getting student discount

    I am trying to purchase Spotify premium (for the first time) on my NUS student discount. I click the 'Spotify Student Discount' link on the NUS website which takes me to the 'Sign up now' page. Clicking the sign up now link takes me to a page where I click confirm purchase, then I have to type in my Facebook password, which I do. However, when I click 'Continue' on the subsequent Facebook page that opens I get taken back to the same page as before, rather than being allowed to then pay. Is this a common problem or am I doing something wrong?
    Thanks in advance for any help.
    Josh

    I am facing the same with the US Student Discount form http://spotify.com/us/student. What was the solution?
    Detailed description:
    I am not able to verify my student status with https://www.spotify.com/us/student/verify/. Hence I gotohttps://spotify.sheerid.com/ to verify. I fill in the form. It gives the following status "Congratulations! We have successfully confirmed your status.
    You may now access the exclusive student pricing at Spotify.Please click here to be directed back to Spotify to access your offer." The link over click here redirects me to the first link i.e. https://www.spotify.com/us/student/verify/

  • Is it at all possible to still get the physical cd's for the CS6 from the adobe website with my college student discount?

    I am currently a college student studying photography and my college gives us a free download of Adobe Creative Cloud Master Collection, but once we graduate it will be deleted from our computers. I graduate in May. I am trying to use my student discount to get the the CS6 Master Collection while I still can, but I would like to get the physical CD's to download the programs, and not the Creative Cloud apps simply downloaded over the internet. Is this still possible at all?

    Meagancon it is likely you will be entitled to receive a download.  You are welcome to download and burn the installation files to a DVD.

  • Have Adobe Standard CS 5 (Student), and would like to upgrade to Creative Cloud (Non-Student) - won't accept my serial number for special pricing for existing users

    I currently use Adobe Standard CS 5. It was bought with the Education discount. I would like to upgrade to Creative Cloud and see that they have special pricing for existing customers that use past versions of Creative Suite. I am no longer in Education, so I will have to buy a full version. This is fine, but it won't accept my serial number for the discounted pricing. Is there something else I should be doing?

    Hi there
    Please contact our Sales team who will assist with your order - 800-585-0774
    Thanks
    Bev

  • Spotify Charing me Full Price - Where did my student discount go?

    I'd been having the student discount price since last year and suddenly, with no warning (which I think is poor business practice but whatever) it's reverted to full price. I went to the student discount page to see if I need to sign up for it again but it says I am not eligible for the student rate, despite still being an enrolled, full-time university. I'm seeing in the T&C that the student discount does only go for 12 months. This seems silly, since most people are students for 4+ years, but whatever. The bottom line is that I wasn't warned of this account switch beforehand. How do I go about either being put back on the discounted price and having the difference refunded to me for this month's charge, or cancelling premium altogether and having all of this month cancelled instead?

    Hey there !
    I apologize for the billing change to your account. The student discount can be a little tricky at times. As you saw in the terms and conditions, the student discount needs to be re-verified every 12 months. The problem is that the account cannot have an active subscription while applying the discount. Since you currently have Spotify Premium, you need to cancel it here and wait for your account to revert back to 'Spotify Free' before re-applying the discount.

  • Am I eligible for a student discount if its not going to be used for school or college purposes?

    I'm in 12th grade and I'm a student at a public high school. Can you get the student discount if your not going to be using the software for school or college?

    Well, all that matters is the school papers. Whether or not you use the software box as a door stop and nail the DVD to the wall as decoration is entirely up to you nor does the EULA exclude commercial use...
    Mylenium

  • College Student Discount Email I Received was Expired

    Hi,
    I signed up to get the College Student Discount Email but when I Received it , it wasan Expired coupon. It expired 5-03-14 and I signed up on 5-04-14. Also, when i go to the best buy website it still says that the offer is still going on. Can someone help me or inform me when the issue will be fixed, thank you.

    Hello rbravoch2,
    I can imagine it would be quite confusing to receive a coupon that has already expired. I sincerely apologize for any confusion this has caused. 
    We are aware of the expired codes, and are working to correct this issue. You should expect to see a new e-mail with an updated code as of today, Monday, May 5th. Should you have any problem using it, please do not hesitate to let us know.
    We appreciate your patience, and thank you for posting on the forum! 
    Maria|Social Media Specialist | Best Buy® Corporate
     Private Message

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