Spotlight and Help
I have recently purchased my first Mac and am having issues with Spotlight, Help, and it seems all Search fields. When I enter text and hit search, it says there are no results found. I'm getting very frustrated! Does anyone know what I may be doing wrong? I know that it is something probably very simple. Please help! Thanks!
You've found your way into the Mac OS X Server discussion group. I think you might have better luck asking here instead... http://discussions.apple.com/forum.jspa?forumID=1225
Similar Messages
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I bought Napoleon Total War from iTunes on 13 July for £20.99. It downloaded properly and appeared on my iMac. Now, four days later I cannot find the application on 'Applications' or anywhere else on the computer, even with the help of Spotlight. Help.
A refund may not be possible since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
http://www.apple.com/support/itunes/contact.html
It's possible they'll make an exception for you.
Good luck. -
i have now purchased easy a twice which has cost me 14 pounds both times the video has not loaded i has come up with "!" its asking e to locate the file and i have tried to i typed in easy a on finder and spotlight and it hasn't come please help
Janieburmy,
You can always deauthorize all your machines from your store account page — just log in and view your account settings and there's a button to deauth all your machines. Which just means for the other machines, it will ask you for your store ID / password the next time you play a purchased song.
So, let's try the filter experiment.
On the start menu, click on "run". in the space it provides enter "regedit" without the quotes. This will open the registry editor.
Find the heading HKEYLOCALMACHINE. Click on it.
Find the heading SYSTEM inside it. Click on it.
Find the heading CurrentControlSet. Click
Find the heading Control. Click
Find the heading Class. Click
Find the heading that begins {4D36E965- Click
Go up to the Registry menu and select "Export Registry File... command. Make sure the "Selected Branch" radio button is checked and save that off somewhere that you can find it.
Delete the key named LowerFilter.
Select the key named UpperFilter, right click, select "modify". Then edit the text in the dialog to just say "GEARAspiWDM" followed by hitting the return key, the return after the word is important.
Then reboot, and see what iTunes does.
To get the system back to its previous state. Run Regedit again and use the Registry menu -> Import Registry File... command and select the file that you saved off in the first section.
I'm particularly interested in getting rid of the "AFS2K" driver in the chain — that's a old driver from a company that hasn't existed in years.
To answer your last question, why am I doing this?... I'm paying off a karmic debt. And someday we'll start that Tequila for Toonz paypal account and then I'll be set. -
I need advise and help with this problem .
First , I have been with Mac for many years ( 14 to be exact ) I do have some knowledge and understanding of Apple product .
At the present time I'm having lots of problems with the router so I was looking in to some info , and come across one web site regarding : port forwarding , IP addresses .
In my frustration , amongst lots of open web pages tutorials and other useless information , I come across innocent looking link and software to installed called Genieo , which suppose to help with any router .
Software ask for permission to install , and about 30 % in , my instinct was telling me , there is something not right . I stop installation . Delete everything , look for any
trace in Spotlight , Library . Nothing could be find .
Now , every time I open Safari , Firefox or Chrome , it will open in my home page , but when I start looking for something in steed of Google page , there is
''search.genieo.com'' page acting like a Google . I try again to get raid of this but I can not find solution .
With more research , again using genieo.com search eng. there is lots of articles and warnings . From that I learn do not use uninstall software , because doing this will install more things where it come from.
I do have AppleCare support but its to late to phone them , so maybe there some people with knowledge , how to get this of my computer
Any help is welcome , English is my learned language , you may notice this , so I'm not that quick with the respondGenieo definitely doesn't help with your router. It's just adware, and has no benefit to you at all. They scammed you so that they could display their ads on your computer.
To remove it, see:
http://www.thesafemac.com/arg-genieo/
Do not use the Genieo uninstaller! -
A nasty side effect of bootcamp is: If the windows partition is FAT32, spotlight will index it completely once a day upon the first boot of that day (well, it takes several minutes for spotlight to be useable, while the volume gets indexed).
In the privacy settings of spotlight, i removed the winXP volume from spotlight indexing, and now by leopard boot is blazingly faster than before.
Can somebody confirm this? this should be documented explicitly somewhere; or at least this message will help somebody googling an answer to his "spotlight daily slow indexing time" issue.The more I use Vista, the more I like how it allows configuration. Having to "opt-out" rather than opt-in seems the reverse of what I like. After 7 yrs I've also learned the quarks of OS X and to use tools like Spotless or TinkerTool to control Spotlight and other features.
It would also be affected by the speed of your main drive, that XP is on the slowest tracks, and that it has to "jump" or do a full drive seek to get to files there. And by how much free space is on Windows.
But it should just be checking for changes. Trouble is in the way FAT volumes don't keep file atributes or metadata perhaps (could be totally off, but it seems like copying files to/from FAT I lose the creation and modification date and other items).
if you picked the Mac OS format, you'll be avoiding the silly reindex-every-time FAT thing.
You'll know that the indexing is pretty much good to go once the drive stops crunching away nonstop, and there is no pulsing dot in the Spotlight menu icon.
Ouch! it was brought up on MacRumors Forum.
http://forums.macrumors.com/showthread.php?t=272044
The person that might need this, doesn't yet KNOW they do! -
Spotlight and Time Machine broken after restore/upgrade
I've found a few similar threads to this but none of those solutions has worked for me.
Two things happened at nearly the same time, so I don't exactly know the source of my problem:
I upgraded my old MacBook Pro (approx. Oct 2010, 2.66GHz I think, 300GB-ish HD) from Lion to Mountain Lion
The hard drive on my old MacBook Pro developed a terminal fault, so I had to buy a new one (8GB, 750GB HD) and restore a month-old Time Machine backup from my external drive.
I can't remember whether my last Time Machine backup to my external drive was before or after I upgraded to Mountain Lion.
Now I'm on OS X 10.8.2 on this new machine and I have two problems that seem to co-exist for a lot of other people too:
Spotlight won't index: this is f***ing infuriating, I love spotlight and I use it all the time. When I first restored from the TM backup I think the old index restored with the backup as I did get a decent number of search results (both in spotlight and in MS Outlook), but new files didn't seem to get recognised. I tried adding my hard drive to the exclusion list and removing it again in an attempt to get it to rebuild the index, but all that did was wipe the old index without building a new one, so now I get no spotlight results whatsoever. I tried this solution and sadly it hasn't worked either. Basically I can't search for anything. Even applications (which I like to launch from spotlight) don't appear. All I get is "estimating indexing time", and it never gets any further.
Time Machine won't back up: the first time I tried to backup my new machine it got a few hundred megabytes in before stalling; then a few hundred kilobytes in the next time I tried; and now it just doesn't get anywhere at all. The external drive I'm trying to backup to is recognised fine, I can see all the other files on it, and Time Machine seems to know that it's there, but the backup gets nowhere.
There are reports of this kinds of crap all over the Apple Support forums, but no definitive answer, especially for 10.8.2.
I could really do with some help on this. I need a backup before I screw another laptop, and I need spotlight to survive day-to-day life.
Thanks,
CraigHi Craig - I had the exact same problem - I'm using an old early 2009 MacBook Pro upgraded to 8 Gb Ram, 1 TB internal Hitachi HD, 10.8.2 - tried the fixes suggested - got it to work with these steps- everybodies mileage is different but hopefully it works for you as well.
a) I repaired disk permissions with Onyx (free utility) and then started up with Command-R using Disk Utility to repaired/check the Volume (harddisk checked out fine but the volume needed some minor repairs )- Onyx repair disk permission seems to go deeper -had to reinstall some apps - don't know if this solved it-seems to bring it back to the default state - you might get away with doing all from Disk Utility (but starting up with Command-R)
b) restart from my internal hd
c) downloaded the 10.8.2 combo update ( not the incremental shell update or whatever you call it which automatically gets installed with software update - combo update installs everything fresh from the .0 version)
d) with Onyx I deactivated spotlight and erased the spotlight index
d) restart
e) started TM backup - prep took pretty long 30 minutes but then 450 GB got backed up in 6 hours to my external HD which is fast enough for me
f) activated spotlight and 450 Gb were indexed in 9 hours or so
g) for 2 days everything runs fast and very responsive
best,
Franz -
Spotlight AND EasyFind do not find my emails
Hi and greetings from Germany (hope my English is ok).
I have been looking araound this forum for some hours today, finding that many, like me, have a problem with Spotlight finding data in Mail.app (yes, finding emails is enabled in SystemPrefs).
I had spotlight re-index my library folder which includes the mail folder. Didn't work. I did not try any of the hints that involve using the terminal. I'm not a seasoned techie and tend to avoid sofisticated interventions.
There were several in this forum who advised to use EasyFind instead. Well, I tried ... and failed.
My search was for a specific name which is in a number of differtent files, as well as in more than 100 emails.
Results (search all types of documents on the entire HD):
EasyFind 3.9 - 9 (nine) objects
Spotlight - 17 objects (including the 9 that EasyFind delivered)
Mail.app - 164 (of course only emails, not the other files).
Hmmm... strange.
I noticed, that in: <User/Library/Mail/Mailboxes> there is a folder <Mail> which lists all the folders/mailboxes I created in Mail.app and a folder <Mail.bmox> which contains only <info.plist>. The same is true for a number of folders (and sub-folders) in <Mail> - e. g. <Business> and <Business.mbox>, the latter containing only <info.plist> plus a folder <Messages> which is empty.
Hmmm... strange.
After quitting Mail.app and backing up the mail folder I manually moved the stuff from <Business> to <Business.mbox> and did so for other folders, too.
Started Mail and it found only the emails in the inbox, trash, sent (I think those were all). Restoring the backed up file and all seems to be as before.
What suprises me is that EasyFind finds far less than Spotlight and it, too does not find any emails.
Any ideas as to why this might be and how it could be solved? (While simple solutions would be preferred ANY advice is highly welcome!!!)
Thanks
DetlevGood morning from Germany
To: Mike
Yes, EasyFind was instructed to search content. (The search took pretty long, too. There's almost 70 GB on my HD.) Upper/lower case is no issue either.
Messages folders do contain .emlx files - well, some of them do, as described before (some mailboxes have two folders: one with the mailbox name only plus one with a .mbox extention. If that is the case, those with an extention do not contain .emlx files, they are in the other one).
Now: for Spotlight you have really helped me!!! Via the menubar it does find all files and emails!!! Thank you greatly!!!! Strange thing though; doesn't seem logical to me to exclude then from the other search, but then... Anyway, thanks again!!!!!
I am still puzzled, however, about Easyfind not finding the emails. They are there.
PowerBook 15", 1.67 GHz Mac OS X (10.4.8) -
Get Spotlight and Search to work on external drive
I have two external hard drives. Both are Western Digital, about the same size.
When I use Spotlight and Search on one of them, they display NO results. The other drive displays results. (They both have a lot of the same files.) I KNOW the files are on the drive!
I've tried adding and removing from the Privacy box of Spotlight preferences. (it seems to do nothing when I do that - I don't see the spotlight as busy or anything) I've rebooted. I've deleted the spotlight file on the drive and it seems to come back (.spotlight-v100). Both drives are formatted "Mac OS Extended (Journaled)" The Info box have the same settings - Everyone can read and write. Only one small difference. The drive that Spotlight/Search does NOT work on has a checkbox at the bottom that says "ignore ownership on this drive" with the box Checked. The drive that works does not even have that checkbox or "ignore ownership...."
I don't know what else to check. I've searched the forums and just found suggestions to add and remove from Privacy.
Help!Thank you for your reply. Sorry, I have been there, done all that and much, much MORE. I have read everything Mac thread around and tried all the workarounds to force spotlight to reindex the drive. I still don't know that is even the problem.
HOWever, I did fix it.
I copied all my files from that drive to another drive. Then I reformatted the drive and copied the files back over. Now it works like it should. So somehow, something at the "root" "format" level was messed up and using Disk Utility, Erase. Format as Mac OS Extended (Journaled) turned it around.
So for me this is a fix. I know for someone else that does not have another drive to temporarily copy the files to, it might not be an option. But, at least erasing and formatting worked.
**p.s. I'm only marking this Post as solving so that if someone else gets into the same fix. At least they know they can try Disk Utility. -
Spotlight and mail searches not working, but...
I contacted Apple Support by phone and they had me go through all of the procedures to re-index the meta data and so on on my iMac and still my Spotlight and Mail searches are not working properly. (I cannot find certain files even though I know they exist...more often than not!) Supposedly, when I "forced" a re-index operation by going to Spotlight Preferences and changing Privacy settings for the entire hard disk and then changing them back, the Spotlight icon on the top right of the menubar was supposed to indicate that re-indexing was taking place, but that never happened. It seems that I possibly have a corrupt metadata file which just won't re-index, or some kind of permission changed which doesn't allow re-indexing to happen, or SOMETHING like that.
Is there a singular hidden "index" or metadata file on the Mac under Lion where this information is stored, can I get at it so I can trash it, and if I do, will the computer automatically rebuild a new index file (if such a singular file even exists)?
I asked this question at a semi-local Apple Store Genius Bar as well, and they were scratching their heads. I have not yet brought the machine in to the store --- if I can avoid that lengthy step, I'd much prefer to fix this here in my office. (The machine works fine otherwise, and I need it here all the time, it's just that searching doesn't work)
I have also tried a re-install over the existing OS (leaving all my apps and documents in place), but have not tried a complete erase-and-install installation. I have a complete Time Machine backup of the entire drive, but the question remains...if I use Apple Migration Assistant to bring the apps and documents back in from Time Machine after doing a "clean" install on a wiped-clean hard drive, won't Time Machine also restore the old metadata that I suspect is corrupt? If so, how would I go about restoring all of my apps and documents without the use of the Migration Assistant or the Time Machine backup file (which may contain a corrupt index file)? If I do a hard drive clone with one of the available utilities dedicated to that purpose, how do I restore JUST the things I need (including serial numbers, etc) without risk of bringing over "bad" index files?
By the way, this machine was running Snow Leopard for well over a year before I upgraded to Lion, with no searching problems whatsoever.
Thanks for any help that anyone might be able to provide. I know I ask a lot of questions, but I don't want to go through the lengthy cloning of my hard drive and then doing a "clean" install and then be saddled with the same problem again.Hi Linc,
I was able to get some text to appear by choosing "All Messages" from the Error Log list. Here's what I got when i filtered "mdworker" (I have indicated where I removed repetitions):
3/14/12 9:24:10.617 PM
com.apple.mdworker.isolation.0
failed to parse embedded CMap.
3/14/12 9:24:10.617 PM
com.apple.mdworker.isolation.0
syntax error, unexpected DICTSTART.
[about a dozen instances of the above two lines were removed]
3/14/12 9:24:10.622 PM
com.apple.mdworker.isolation.0
*** process 2211 exceeded 500 log message per second limit - remaining messages this second discarded ***
3/14/12 9:24:26.203 PM
com.apple.mdworker.isolation.0
Range {0x0000, 0xFFFF} is not 1-dimensional; handling as a special case.
[Five instances of the above line were removed]
3/14/12 9:24:55.603 PM
mdworker
Unexpected EOF, returning last token as fallback
3/20/12 3:54:30.197 PM
mdworker32
kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
3/20/12 3:54:30.735 PM
com.apple.mdworker.isolation.0
Range {0x0000, 0xFFFF} is not 1-dimensional; handling as a special case.
3/20/12 3:54:30.736 PM
com.apple.mdworker.isolation.0
Range {0x0000, 0xFFFF} is not 1-dimensional; handling as a special case.
3/20/12 3:54:30.736 PM
com.apple.mdworker.isolation.0
Range {0x0000, 0xFFFF} is not 1-dimensional; handling as a special case.
And here is what I got when I filtered using "mds" (since these are all at different times, I didn't remove duplicates):
3/14/12 9:35:35.672 PM
mds
(Error) Volume: Could not find requested backup type:2 for volume
3/14/12 10:45:54.051 PM
mds
(Error) Volume: Could not find requested backup type:2 for volume
3/14/12 11:45:55.907 PM
mds
(Error) Volume: Could not find requested backup type:2 for volume
3/15/12 12:45:53.271 AM
mds
(Error) Volume: Could not find requested backup type:2 for volume
3/15/12 1:45:52.702 AM
mds
(Error) Volume: Could not find requested backup type:2 for volume
3/15/12 2:45:52.837 AM
mds
(Error) Volume: Could not find requested backup type:2 for volume
3/15/12 3:45:52.046 AM
mds
(Error) Volume: Could not find requested backup type:2 for volume
3/15/12 4:45:51.586 AM
mds
(Error) Volume: Could not find requested backup type:2 for volume
3/15/12 5:45:51.996 AM
mds
(Error) Volume: Could not find requested backup type:2 for volume
3/15/12 6:45:52.049 AM
mds
(Error) Volume: Could not find requested backup type:2 for volume
3/15/12 7:45:51.647 AM
mds
(Error) Volume: Could not find requested backup type:2 for volume
3/15/12 8:46:05.149 AM
mds
(Error) Volume: Could not find requested backup type:2 for volume
3/15/12 1:27:56.526 PM
mds
(Error) Volume: Could not find requested backup type:2 for volume
3/15/12 2:25:20.942 PM
mds
(Error) Volume: Could not find requested backup type:2 for volume
3/15/12 3:26:14.623 PM
mds
(Error) Volume: Could not find requested backup type:2 for volume
3/15/12 4:26:06.091 PM
mds
(Error) Volume: Could not find requested backup type:2 for volume
3/15/12 5:26:29.923 PM
mds
(Error) Volume: Could not find requested backup type:2 for volume
3/15/12 9:48:38.902 PM
mds
(Error) Volume: Could not find requested backup type:2 for volume
3/15/12 10:15:02.995 PM
mds
(Error) Volume: Could not find requested backup type:2 for volume
3/16/12 7:55:44.632 AM
mds
(Error) Volume: Could not find requested backup type:2 for volume
3/16/12 8:07:28.002 AM
mds
(Error) Volume: Could not find requested backup type:2 for volume
3/16/12 4:28:06.236 PM
mds
(Error) Volume: Could not find requested backup type:2 for volume
3/16/12 4:31:05.891 PM
mds
(Error) LSOF: File '/Volumes/CAROLLE' (fd=15) left open on device 234881032
3/19/12 5:19:52.696 PM
mds
(Normal) FMW: FMW 0 0
3/19/12 5:19:52.704 PM
mds
(Error) Volume: Root store set to FSOnly with matching create! (loaded:1)
3/19/12 5:19:59.291 PM
mds
(Warning) Server: No stores registered for metascope "kMDQueryScopeComputerIndexed"
3/19/12 5:20:31.340 PM
imagent
[Warning] Creating empty account: Default for service: IMDService (SubNet)
3/19/12 6:29:40.573 PM
mds
(Error) Volume: Could not find requested backup type:2 for volume
3/19/12 9:15:43.527 PM
mds
(Error) Volume: Could not find requested backup type:2 for volume
3/19/12 9:17:32.723 PM
mds
(Error) LSOF: File '/Volumes/CHUBER' (fd=22) left open on device 234881032
3/19/12 9:39:28.149 PM
mds
(Error) Volume: Could not find requested backup type:2 for volume
3/19/12 10:43:40.855 PM
mds
(Error) Volume: Could not find requested backup type:2 for volume
3/20/12 7:22:42.424 AM
mds
(Error) Volume: Could not find requested backup type:2 for volume
3/20/12 9:46:04.479 AM
mds
(Error) Volume: Could not find requested backup type:2 for volume
3/20/12 3:54:42.852 PM
mds
(Error) Volume: Could not find requested backup type:2 for volume
3/20/12 4:23:54.016 PM
mds
(Error) Volume: Could not find requested backup type:2 for volume
3/20/12 5:23:56.550 PM
mds
(Error) Volume: Could not find requested backup type:2 for volume
3/20/12 9:18:16.565 PM
mds
(Error) Volume: Could not find requested backup type:2 for volume
I hope some of this information is useful in solving my problem. Thanks in advance for your help! -
I had a folder on my desktop (upper right hand corner) and I can't find it. I searched in spotlight and the trash and still can't find it. any suggestions?
Thank you all for your help.
I went into TimeMachine and found the folder. All good!
Everyone should have TimeMachine, life saver!
thanks -
SharePoint 2013 Snippets usage advice and help
SharePoint 2013 Snippets usage advice and help
I am new to SharePoint Site development. I am creating a simple public website to look similar to their old one.
I have created a masterpage that looks OK using the design manager, and also a page layout. I have got the website looking half OK.
I seem to have difficulties all the time when it comes to snippets - and finding specific help on how to use each individual one.
So the main question - where would you advise I go to get help?
The current snippet issue is:
> regarding to top navigation menu
> I have inserted one into the masterpage - and got it working
> However it will not let me do submenus when I go into Edit Links
> But I then went to site settings and did the edit links from there
> It let me there - but it's a different menu !! (I now have two)
> I can't see this second menu from within the snippets - it defaults to one that does not allow sub menus
> So how do I change the snippet to look at the menu I was able to edit
But more generally - when I get this kind of issue, where to I look for the solution?
Thanks in anticipationHi Mike,
Go through the links for SharePoint 2013 Snippets. It'll help you in a better way.
SharePoint 2013 Design Manager snippets
Indul Hassan
Microsoft Community Contributor
http://www.indulhassan.com
You Snooze.. You Lose !! -
How to remove the standard Exit and Help buttons from the iviews
Hi All,
We migrated the ESS application from standalone ITS based on 4.6c to ECC 6 based Integrated one. After converting that into ICF service and when we created the iview for it in the portal(EP 7) It is showing two hyperlink items EXIT and HELP by default at the top of every iview. So, Can anybody tell me how to remove them from visibility.
And also, the iviews are not showing the table grids etc in the integrated environment. Is there any change that need to be done, for getting the table grids and all to look as it is in the previous envoronment.
Thanks & Regards,
RaviHello Ravi,
You should be aware that many of the ESS transaction are not supported on the Integrated ITS, see note 870126 for more details.
To remove the "Exit" and "Help" you can use the ~webgui_simple_toolbar parameter, please see note 1010519.
Some tables have an option to show the gridlines or not. Please see if there is a table options icon in the upper right of the table to change the configuration. I'm not sure if what kind of table you're referring to so it may or may not be available.
Edgar -
I have set up two users, one for myself and one for children. The computer automatically logs in for the children with no password required. When the children go to spotlight and type in a search criteria all of my files show and open up. How do I prevent this?
Log in to your account, and move all your files to your home folder. No other users should be able to access them there and they won't show up with a Spotlight search.
Make sure your kids' account(s) do not have admin privileges. -
How can I "archive" mails in Mail App to another internal drive/partition to save space but still have it searchable in spotlight (and preferably visible, searchable, draggable in Mail App)?
Background:
I am using Mountain Lion and Mail App and running out of space on my small primary SSD drive (where I keep OS, apps, key user preferences/data and mail for speed). The mail data is the big variable (many GBs) and I want to "archive"/move some of the old mail to my 2nd drive inside the Mac. But I still want it searchable inside spotlight and preferably even inside Mail too. And I'd like to be able to still drag and drop old mails into this archive folder.
What I've tried that seems to work:
This seemed to work:
1. Move the archive folder/mailbox to the 2nd drive/partition/folder (don't delete anything inside Mail App)
2. Create a symbolic link from its new location to the original/old location
This seems to work, it looks as "normal" and as if nothing happened inside Mail App but the folder now resides elsewhere and seems searchable etc. But I'm not sure that once caches refresh or over time with updates etc if stuff will break horribly or corrupt.
Is that the right way to "archive" mails in Mail App to another internal drive/partition to save space but still have it searchable in spotlight and visible, searchable, draggable in Mail App?
Thanks in advance!
Cheers,
DanielI'm having a similar but slightly different problem. My company just migrated to Gmail, and it's saving mail drafts every 30 seconds into my Trash folder.
I unchecked the "Show in IMAP" preference in the Gmail settings, but my Drafts folder completely disappeared. I went back and checked it and the folder reappeared (with my drafts still in there).
I like the idea if starting an email on my laptop and having the option of finishing it on my iPhone or iPad, so only saving Drafts locally would not be ideal. -
Have downloaded the latest version of ITunes and now i get "Incompatable Application" I tunes will no longer open. have worked my way through FAQ and help to no avail. What am i doing wrong? currently running windows 7.
Have downloaded the latest version of ITunes and now i get "Incompatable Application" I tunes will no longer open. have worked my way through FAQ and help to no avail. What am i doing wrong? currently running windows 7.
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