Spotlight and Spinning Color Wheel
Mouse over Spotlight gives me only a color spinning wheel.... I have tried deleting the index....nothing. I have tried deleting spotlight plist. If I start in Safe Mode problem goes away. loaded each of the disabled pref panes and still the problem did not come back. Reboot out of Safe Mode bammm!!! ....!??
I also created a new user and the problem disappears..... so its not the external drives.
Any ideas? The thought of another rebuild fills me with dread.
Chris
Well, here is exactly what Safe Mode disables. You might work through the list but the fact that SystemUIServer is not responding may just indicate a corrupt preference.
Navigate to ~/yourHome/Library/Preferences/ByHost/com.apple.systemuiserver.xxxxxxxxxx.plist where "xxx" corresponds to numbers and letter sand any other apple.systemuiserver.plists there. Then log out and back in or restart.
If that's not the problem, then be sure to back up of all your data. Then, run Disk Utility booted from your DVD install disk, or another drive. Did that sort it?
If not, you may be able to repair this with 10.4.8 PPC Combo Update
This is a fuller install, as opposed to an incremental "delta" update so it should overwrite any files that are damaged or missing. It does not matter if you have applied it before. It has worked well for many.
Remember to Verify Disk before update and repair permissions after update from /Applications/Utilities/Disk Utility.
-mj
[email protected]
Message was edited by: macjack
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Spotlight, Spinning color wheel and NOTHING else...help?
Ok. When my computer starts up, I get past the login screen and end up with my background image, no tool bar, no application bar and no icons. All that exists is the spotlight icon in the upper right corner. When I put my cursor there nothing happens but the spinning color wheel.
Any ideas on what is going on? How to fix this? I'm on hold with Apple Care, but figured I'd go this route as well.
NicoleThe spinning on startup? does it go away or stay there?
It usually means the system is checking the file system journal, updating the extensions cache if you installed anything new previously.
On shutdown, it is updating the disk drives with any changes not saved to disk, updating the journal, and updating the volume information block and comparing it to the backup VIB.
But if it never goes away, then we have a problem and need to take steps to repair and verify the disk manually. Ideally, clone the system to another drive for backup, have OS X on another bootable drive for running repairs (more current and easier than the DVD).
Cleaning the boot and extensions cases can help, too. -
My imac keeps giving me a spinning color wheel when i open and close applications and also when I am typing in programs. It happens and spins and then releases. I have done the following: Run virus software and found no problems, I have reinstalled the operating system, I have reloaded Iworks software, I have checked system prefrerences and still the problem continues. What could the problem be and how can I correct the problem?
"the spinning wait cursor is displayed automatically by the window server when an application cannot handle all of the events it receives. If an application does not respond for about 2 to 4 seconds, the spinning wait cursor appears."
read how to troubleshoot: http://www.macworld.com/article/151583/2010/05/spinningbeachballofdeath.html -
The spinning colored wheel wont stop and my word is open so i do not want to lose my paper
The spinning colored wheel wont stop and my word is open so i do not want to lose my paper. What do I do wihtout having to cut my computer off
Sbmills,
will it allow you to copy the text of your paper, paste it into TextEdit, and save it as a text document? You’d lose the formatting, but you’d still have the text. -
When I am in e-mail, I sometimes get the spinning color wheel, which lock up everything. when it doesn't go away, I see on the activity monitor, that CPU usage is very high (99%), for a process calles " Safari web content'. When I click on the proccess and quite, the CPUusage goes way down. Problem is that I have to then log back in to e-mail. What can I do to eliminate this proble. thanks
How much FREE RAM do you have when this occurs. It's easy to tell, when it beach balls open Activity Monitor (Applications - Utilities - Activity Monitor) click the System Memory tab and note how much FREE RAM is listed. If it's 500MB or less it's time for a RAM upgrade.
-
I tried to download some photos from a corrupted CD and now every time I try to open iPhoto the frame pops up but nothing will load. I just get the spinning color wheel. Any ideas???
What version of iPhoto? Assuming 09 or later:
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD -
When i open safari, it will not load and the color wheel spins
When i open up safari, it will not load anything and the color wheel spins as long as safari is open. Not sure what to do.
Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, or by corruption of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain iMacs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2. -
HT1349 How to stop spinning color wheel and open macair?
How to stop spinning color wheel so can open Mac air system?
Thanks for your suggestions everyone, however....
I just checked out the activity monitor when FCP was being sluggish. FCP was using only 300mb of real memory, and 1GB of virtual memory, even though there was more or less 1gb of real RAM completely unused. I quit and relaunched FCP, and the sluggishness disappeared. Now it is using 200 odd and 650mb of real and virtual memory respectively, and there's still much the same amount of RAM completely free - this looks like the way FCP genreally behaves, and I have to wonder if the sluggishness has much to do with how much RAM I have - it's not using it all whether it's being sluggish or not. I don't want to spend money on more RAM if I don't need to - is this absolutely definately a RAM issue, seeing as there's still nearly a GB free when it's being sluggish? Or is FCP just using virtual memory when it doesn't have to?
In the manual it says that the memory & cache settings in system settings maintain the performance of FCP by preventing it from using virual memory unneccesarily. It says that limiting the amount of RAM used helps, which seems counterintuitive, the obvious thing would be to turn it up to full. Can anyone tell me the optimum setting for the memory panel in system settings? -
MacBook Pro with spinning Color Wheel - and Java?
My MacBook Pro has recently developed a spinning color wheel when it's "thinking". At the same time, my system seems slower now. I have more than 60% storage still available. Not sure if that has anything to do with it. I live in a rather large town and have Comcast Xfinity which is satisfactory and has never gone out.
My other question is regarding JAVA. Is it necessary? What's it for? I constantly get messages that Java need updating …is this something I can remove? If so, how do I do this safely and completely?
Thank you!
DonnaProblem description:
Color spinning wheel and slow MacBook Pro...
EtreCheck version: 2.1.8 (121)
Report generated March 5, 2015 10:56:18 AM CST
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Click the [Click for support] links for help with non-Apple products.
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Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 265
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
Mac OS X 10.7.5 (11G63) - Time since boot: 0:55:42
Disk Information: ℹ️
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
disk0s1 (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) /Volumes/Recovery HD [Recovery]: 650 MB (95 MB free)
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple, Inc. MacBook Pro
Kernel Extensions: ℹ️
/System/Library/Extensions
[loaded] com.sophos.kext.sav (9.2.0 - SDK 10.8) [Click for support]
[loaded] com.sophos.nke.swi (9.2.0 - SDK 10.8) [Click for support]
Launch Agents: ℹ️
[running] com.epson.eventmanager.agent.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[running] com.sophos.uiserver.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[running] com.sophos.common.servicemanager.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.facebook.videochat.[redacted].plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[failed] com.jdibackup.ZipCloud.autostart.plist [Click for support] [Click for details]
[loaded] com.jdibackup.ZipCloud.backupstart.plist [Click for support]
[failed] com.jdibackup.ZipCloud.notify.plist [Click for support] [Click for details]
User Login Items: ℹ️
Garmin Express Service Application (/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)
Garmin Lifetime Map Updater UNKNOWN (missing value)
iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
EpsonLowInkReminderAgent Application (/Applications/Epson Software/Epson Low Ink Reminder.app/Contents/EpsonLowInkReminderAgent.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.1
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
GarminGpsControl: Version: 4.1.0.0 Release - SDK 10.7 [Click for support]
Silverlight: Version: 5.0.61118.0 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 7 Update 67 Check version
User internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 7.1 [Click for support]
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Java [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
2% WindowServer
0% SystemUIServer
0% SophosUIServer
0% InterCheck
0% SophosWebIntelligence
Top Processes by Memory: ℹ️
210 MB SophosScanD
185 MB WebProcess
172 MB InterCheck
94 MB Safari
90 MB SophosAntiVirus
Virtual Memory Information: ℹ️
203 MB Free RAM
1.60 GB Active RAM
1.58 GB Inactive RAM
912 MB Wired RAM
360 MB Page-ins
274 KB Page-outs
Diagnostics Information: ℹ️
Mar 5, 2015, 09:59:33 AM Self test - passed -
I keep getting a spinning color wheel when I start safari or mail and it holds up my iMac for several minutes. At times I need to do a hard reset as it freezes e everything ... I'm stumped! Software is up to date ... Help!
den.thed wrote:
John has suggested rebuilding the Mail mailboxes. Once Mail is open, go to: Mailbox on the menu bar and select Rebuild.
As for Safari, is it opening and working if you open it before Mail and what if any Extensions are you using?
OK ... so I just restarted and opened Safari first ... no spinning ball. And I opened mail after hitting the rebuild, well, I'm missing messages from Dec. 24 - now, but it opened right away. Most messages are FB feeds, so it's not like I've lost anything important. So, initial thoughts ... John was a tremendous help, BUT, we shall see what happens when I try to open mail again ... and I'll try it first with the next restart or wake up ... so appreiciate the walk-thru on all of this! -
I'm on an iMac, 10.4, Firefox 3.6.20 and the problem is occurring with greater frequency. When I installed 3.6.20, it ran perfectly for a short time, but now the spinning color wheel happens on almost every mouse click and it makes using Firefox an impossibility. I tried the Apple installed Safari and had no difficulties. It does not occur when I use Thunderbird 2.0.0.17 either. I will appreciate any help because I rely on Firefox. Thanks.
It is possible that there is a problem with the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.
Delete the sessionstore.js [2] file and possible sessionstore-##.js [3] files with a number and sessionstore.bak in the Firefox Profile Folder.
* Help > Troubleshooting Information > Profile Directory: Open Containing Folder
* http://kb.mozillazine.org/Profile_folder_-_Firefox
Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost, so you will have to create them again (make a note or bookmark them).
See also:
* [1] http://kb.mozillazine.org/Session_Restore
* [2] http://kb.mozillazine.org/sessionstore.js
* [3] http://kb.mozillazine.org/Multiple_profile_files_created -
What does the spinning color wheel mean?
Have been getting a spinning color wheel alot lately, is this a problem?
Launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Activity Monitor in the page that opens.
Select the CPU tab. Select All Processes from the popup menu in the toolbar, if not already selected. Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.
Now select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used? -
I have a periodically appearing spinning color wheel. Every 3 minutes or so. It appears for a very short time. I can not trace its source. I have seen in the youtube there are some worms which are designed to do a screenshot etc. periodiaclly. Can it be something like this? Is there a way to trace the cause of this spininning wheel? It does not appear in the task manager. Also, is there a netstat -ap equivalent in OsX? There are lots of udp ports open, and I don't have a clue what they are. Also, I don't have a clue which programs are connecting to that addresses I don't recognize. What are those open streams in the /tmp and /var/tmp?. I've tried sophos and clamxav, all reported no malware.
System 2012 Retina Macbook with 16 gb ram
OsX 10.9.1
The open applications are firefox and chrome browsers (sites:Grooveshark and Gmail) imessage skype Mad Catz mouse software. Synology icloud. Nothing dissimilar I've been using for many years.
tcp4 0 0 gravitagravitas..55437 mad01s14-in-f15..https ESTABLISHED
tcp4 0 0 gravitagravitas..55434 bk-in-f113.1e100.https ESTABLISHED
tcp4 0 0 gravitagravitas..55421 alumnos162.cmlv..https ESTABLISHED
tcp4 0 0 gravitagravitas..55411 host1-208-dynami.https ESTABLISHED
tcp4 0 0 gravitagravitas..55237 a23-63-145-54.de.https ESTABLISHED
tcp4 0 0 gravitagravitas..54660 8.20.213.43.https ESTABLISHED
tcp4 0 0 localhost.socks *.* LISTEN
tcp6 0 0 localhost.socks *.* LISTEN
tcp4 0 0 gravitagravitas..53808 ber01s08-in-f22..https ESTABLISHED
tcp4 0 0 gravitagravitas..50959 157.55.133.143.https ESTABLISHED
tcp4 0 0 gravitagravitas..50958 db3msgr6011408.g.https ESTABLISHED
tcp4 0 0 gravitagravitas..50957 111.221.77.146.https ESTABLISHED
tcp4 0 0 *.46375 *.* LISTEN
tcp4 0 0 gravitagravitas..49796 bk-in-f125.1e100.https ESTABLISHED
tcp4 0 0 gravitagravitas..49653 17.172.232.12.https ESTABLISHED
tcp4 0 0 gravitagravitas..49652 17.130.254.25.https ESTABLISHED
tcp4 0 0 localhost.62272 localhost.62276 ESTABLISHED
tcp4 0 0 localhost.62276 localhost.62272 ESTABLISHED
tcp4 0 0 localhost.62273 *.* LISTEN
tcp4 0 0 localhost.62272 *.* LISTEN
tcp4 0 0 localhost.49246 localhost.1024 CLOSE_WAIT
tcp4 0 0 localhost.blackjack *.* LISTEN
tcp4 0 0 localhost.1024 *.* LISTEN
tcp6 0 0 localhost.intu-ec- *.* LISTEN
tcp4 0 0 localhost.intu-ec-clie *.* LISTEN
tcp6 0 0 localhost.intu-ec- *.* LISTEN
tcp4 0 0 *.ssh *.* LISTEN
tcp6 0 0 *.ssh *.* LISTEN
tcp4 0 0 localhost.ipp *.* LISTEN
tcp6 0 0 localhost.ipp *.* LISTEN
udp4 0 0 *.59906 *.*
udp4 0 0 *.65142 *.*
udp4 0 0 *.46375 *.*
udp4 0 0 *.* *.*
udp4 0 0 localhost.58784 *.*
udp4 0 0 *.49850 *.*
udp4 0 0 gravitagravitas..ntp *.*
udp6 0 0 *.52380 *.*
udp4 0 0 *.52380 *.*
udp6 0 0 *.60652 *.*
udp4 0 0 *.60652 *.*
udp6 0 0 *.59992 *.*
udp4 0 0 *.59992 *.*
udp6 0 0 *.54268 *.*
udp4 0 0 *.54268 *.*
udp6 0 0 *.59362 *.*
udp4 0 0 *.59362 *.*
udp6 0 0 *.58000 *.*
udp4 0 0 *.58000 *.*
udp6 0 0 gravitas-what-gr.ntp *.*
udp46 0 0 *.* *.*
udp46 0 0 *.* *.*
udp4 0 0 *.* *.*
udp4 0 0 *.51516 *.*
udp6 0 0 localhost.ntp *.*
udp4 0 0 localhost.ntp *.*
udp6 0 0 localhost.ntp *.*
udp6 0 0 *.ntp *.*
udp4 0 0 *.ntp *.*
udp4 0 0 *.* *.*
udp4 0 0 *.* *.*
udp4 29241 0 *.bootps *.*
udp4 0 0 *.* *.*
udp4 0 0 *.* *.*
udp4 0 0 *.* *.*
udp4 0 0 *.* *.*
udp4 0 0 *.* *.*
udp4 0 0 *.* *.*
udp4 0 0 *.* *.*
udp4 0 0 *.* *.*
udp4 0 0 *.* *.*
udp4 0 0 *.* *.*
udp46 0 0 *.* *.*
udp6 0 0 *.mdns *.*
udp4 0 0 *.mdns *.*
udp4 0 0 *.* *.*
udp4 0 0 *.netbios-dgm *.*
udp4 0 0 *.netbios-ns *.*
icm6 0 0 *.* *.*
Active LOCAL (UNIX) domain sockets
Address Type Recv-Q Send-Q Inode Conn Refs Nextref Addr
5d553a828257bc5f stream 0 0 0 5d553a825903d8d7 0 0 /var/run/mDNSResponder
5d553a825903d8d7 stream 0 0 0 5d553a828257bc5f 0 0
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5d553a82428a74f7 stream 0 0 0 5d553a825903f367 0 0
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5d553a82428a7d8f stream 0 0 0 5d553a82428a6c5f 0 0
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5d553a823f1acb97 stream 0 0 0 5d553a8241f4910f 0 0
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5d553a825903ec5f stream 0 0 0 5d553a8241f47747 0 0
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5d553a823f239237 stream 0 0 0 5d553a82428a661f 0 0
5d553a825c1c4def stream 0 0 0 5d553a82428a71d7 0 0 /var/run/mDNSResponder
5d553a82428a71d7 stream 0 0 0 5d553a825c1c4def 0 0
5d553a8241f483c7 stream 0 0 0 5d553a82428a7f1f 0 0
5d553a82428a7f1f stream 0 0 0 5d553a8241f483c7 0 0
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5d553a82449972ff stream 0 0 0 5d553a82428a6877 0 0
5d553a823f1abe4f stream 0 0 0 5d553a82449977af 0 0 /var/run/mDNSResponder
5d553a82449977af stream 0 0 0 5d553a823f1abe4f 0 0
5d553a825903f8df stream 0 0 0 5d553a825903e3c7 0 0 /var/run/mDNSResponder
5d553a825903e3c7 stream 0 0 0 5d553a825903f8df 0 0
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5d553a825c1c4557 stream 0 0 0 5d553a82415c5def 0 0
5d553a8243693047 stream 0 0 0 5d553a82428a648f 0 0 /var/run/mDNSResponder
5d553a82428a648f stream 0 0 0 5d553a8243693047 0 0
5d553a824499842f stream 0 0 0 5d553a8243691e4f 0 0 /tmp/launchd-164.OPA1pk/sock
5d553a8243691e4f stream 0 0 0 5d553a824499842f 0 0
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5d553a825903f9a7 stream 0 0 0 5d553a824499761f 0 0
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5d553a825903ed27 stream 0 0 0 5d553a82428a79a7 0 0 /var/run/mDNSResponder
5d553a82428a79a7 stream 0 0 0 5d553a825903ed27 0 0
5d553a82428a60a7 stream 0 0 5d553a824ba41bf7 0 0 0 /Users/obm/Library/Application Support/Google/Chrome/App Shim Socket
5d553a82436926e7 stream 0 0 0 5d553a825c1c4f7f 0 0
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5d553a823f12d48f stream 0 0 0 5d553a823f12dc5f1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the request of a stranger on a public message board. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
Here's a summary of what you need to do, if you choose to proceed: Copy a line of text from this web page into the window of another application. Wait for the script to run. It usually takes a few minutes. Then paste the results, which will have been copied automatically, back into a reply on this page. The sequence is: copy, paste, wait, paste again. Details follow.
4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply.
6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin; clear; Fb='%s\n\t(%s)\n'; Fm='\n%s\n\n%s\n'; Fr='\nRAM details\n%s\n'; Fs='\n%s: %s\n'; Fu='user %s%%, system %s%%'; PB="/usr/libexec/PlistBuddy -c Print"; A () { [[ a -eq 0 ]]; }; M () { find -L "$d" -type f | while read f; do file -b "$f" | egrep -lq XML\|exec && echo $f; done; }; Pc () { o=`grep -v '^ *#' "$2"`; l=`wc -l <<< "$o"`; [[ l -gt 25 ]] && o=`head -n25 <<< "$o"`$'\n'"[$((l-25)) more line(s)]"; Pm "$1"; }; Pm () { [[ "$o" ]] && o=`sed -E '/^ *$/d; s/^ */ /; s/[-0-9A-Fa-f]{22,}/UUID/g' <<< "$o"` && printf "$Fm" "$1" "$o"; }; Pp () { o=`$PB "$2" | awk -F'= ' \/$3'/{print $2}'`; Pm "$1"; }; Ps () { o=`echo $o`; [[ ! "$o" =~ ^0?$ ]] && printf "$Fs" "$1" "$o"; }; R () { o=; [[ r -eq 0 ]]; }; SP () { system_profiler SP${1}DataType; }; id -G | grep -qw 80; a=$?; A && sudo true; r=$?; t=`date +%s`; clear; { A || echo $'No admin access\n'; A && ! R && echo $'No root access\n'; SP Software | sed '8!d;s/^ *//'; o=`SP Hardware | awk '/Mem/{print $2}'`; o=$((o<4?o:0)); Ps "Total RAM (GB)"; o=`SP Memory | sed '1,5d;/[my].*:/d'`; [[ "$o" =~ s:\ [^O]|x([^08]||0[^2]8[^0]) ]] && printf "$Fr" "$o"; o=`SP Diagnostics | sed '5,6!d'`; [[ "$o" =~ Pass ]] || Pm "POST"; p=`SP Power`; o=`awk '/Cy/{print $NF}' <<< "$p"`; o=$((o>=300?o:0)); Ps "Battery cycles"; o=`sed -n '/Cond.*: [^N]/{s/^.*://p;}' <<< "$p"`; Ps "Battery condition"; for b in Thunderbolt USB; do o=`SP $b | sed -En '1d;/:$/{s/ *:$//;x;s/\n//p;};/^ *V.* [0N].* /{s/ 0x.... //;s/[()]//g;s/(.*: )(.*)/ \(\2\)/;H;};/Apple|Genesy|SMSC/{s/.//g;h;}'`; Pm $b; done; o=`pmset -g therm | sed 's/^.*C/C/'`; [[ "$o" =~ No\ th|pms ]] && o=; Pm "Thermal conditions"; o=`pmset -g sysload | grep -v :`; [[ "$o" =~ =\ [^GO] ]] || o=; Pm "System load advisory"; o=`nvram boot-args | awk '{$1=""; print}'`; Ps "boot-args"; a=(/ ""); A=(System User); for i in 0 1; do o=`cd ${a[$i]}L*/Lo*/Diag* || continue; for f in *.{cr,h,pa,s}*; do [[ -f "$f" ]] || continue; d=$(stat -f%Sc -t%F "$f"); [[ "$f" =~ h$ ]] && grep -lq "^Thread c" "$f" && e=\* || e=; echo $d ${f%_$d*} ${f##*.} "$e"; done | sort | tail`; Pm "${A[$i]} diagnostics"; done; [[ "$o" =~ \*$ ]] && printf $'\n* Code injection\n'; o=`syslog -F bsd -k Sender kernel -k Message CReq 'GPU |hfs: Ru|I/O e|last value [1-9]|n Cause: -|NVDA\(|pagin|SATA W|ssert|Thrott|timed? ?o' | tail -n25 | awk '/:/{$4=""; $5=""};1'`; Pm "Kernel messages"; o=`df -m / | awk 'NR==2 {print $4}'`; o=$((o<5120?o:0)); Ps "Free space (MiB)"; o=$(($(vm_stat | awk '/eo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0)); Ps "Pageouts (MiB)"; s=( `sar -u 1 10 | sed '$!d'` ); [[ s[4] -lt 85 ]] && o=`printf "$Fu" ${s[1]} ${s[3]}` || o=; Ps "Total CPU usage" && { s=(`ps acrx -o comm,ruid,%cpu | sed '2!d'`); n=$((${#s[*]}-1)); c="${s[*]}"; o=${s[$n]}%; Ps "CPU usage by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; }; s=(`top -R -l1 -n1 -o prt -stats command,uid,prt | sed '$!d'`); n=$((${#s[*]}-1)); s[$n]=${s[$n]%[+-]}; c="${s[*]}"; o=$((s[$n]>=25000?s[$n]:0)); Ps "Mach ports used by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; o=`kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1`; Pm "Loaded extrinsic kernel extensions"; R && o=`sudo launchctl list | awk 'NR>1 && !/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|post[fg]|x)/{print $3}'`; Pm "Extrinsic daemons"; o=`launchctl list | awk 'NR>1 && !/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'`; Pm "Extrinsic agents"; o=`for d in {/,}L*/Lau*; do M; done | grep -v com\.apple\.CSConfig | while read f; do ID=$($PB\ :Label "$f") || ID="No job label"; printf "$Fb" "$f" "$ID"; done`; Pm "launchd items"; o=`for d in /{S*/,}L*/Star*; do M; done`; Pm "Startup items"; o=`find -L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo}* -type d -name Contents -prune | while read d; do ID=$($PB\ :CFBundleIdentifier "$d/Info.plist") || ID="No bundle ID"; [[ "$ID" =~ ^com\.apple\.[^x]|Accusys|ArcMSR|ATTO|HDPro|HighPoint|driver\.stex|hp-fax|\.hpio|JMicron|microsoft\.MDI|print|SoftRAID ]] || printf "$Fb" "${d%/Contents}" "$ID"; done`; Pm "Extrinsic loadable bundles"; o=`find -L /u*/{,*/}lib -type f | while read f; do file -b "$f" | grep -qw shared && ! codesign -v "$f" && echo $f; done`; Pm "Unsigned shared libraries"; o=`for e in INSERT_LIBRARIES LIBRARY_PATH; do launchctl getenv DYLD_$e; done`; Pm "Environment"; o=`find -L {,/u*/lo*}/e*/periodic -type f -mtime -10d`; Pm "Modified periodic scripts"; o=`scutil --proxy | grep Prox`; Pm "Proxies"; o=`scutil --dns | awk '/r\[0\] /{if ($NF !~ /^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./) print $NF; exit}'`; Ps "DNS"; R && o=`sudo profiles -P | grep : | wc -l`; Ps "Profiles"; f=auto_master; [[ `md5 -q /etc/$f` =~ ^b166 ]] || Pc $f /etc/$f; for f in fstab sysctl.conf crontab launchd.conf; do Pc $f /etc/$f; done; Pc "hosts" <(grep -v 'host *$' /etc/hosts); Pc "User launchd" ~/.launchd*; R && Pc "Root crontab" <(sudo crontab -l); Pc "User crontab" <(crontab -l | sed -E 's:/Users/[^/]+/:/Users/USER/:g'); R && o=`sudo defaults read com.apple.loginwindow LoginHook`; Pm "Login hook"; Pp "Global login items" /L*/P*/loginw* Path; Pp "User login items" L*/P*/*loginit* Name; Pp "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed -E 's/(\..*$|-[1-9])//g'; o=`find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \) | wc -l`; Ps "Restricted user files"; cd; o=`SP Fonts | egrep "Valid: N|Duplicate: Y" | wc -l`; Ps "Font problems"; o=`find L*/{Con,Pref}* -type f ! -size 0 -name *.plist | while read f; do plutil -s "$f" >&- || echo $f; done`; Pm "Bad plists"; d=(Desktop L*/Keyc*); n=(20 7); for i in 0 1; do o=`find "${d[$i]}" -type f -maxdepth 1 | wc -l`; o=$((o<=n[$i]?0:o)); Ps "${d[$i]##*/} file count"; done; o=; [[ UID -eq 0 ]] && o=root; Ps "UID"; o=$((`date +%s`-t)); Ps "Elapsed time (s)"; } 2>/dev/null | pbcopy; exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste (command-V). The text you pasted should vanish immediately. If it doesn't, press the return key.
8. If you see an error message in the Terminal window such as "syntax error," enter
exec bash
and press return. Then paste the script again.
9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
10. The test will take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line "[Process completed]" to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of Apple Support Communities ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
Trouble with spinning color wheel
Still having the same issues with the spinning color wheel. Took my computer into Apple; seemed to "fix" it but as soon as I brought it back home and started using it again the same issue with the color wheel constantly spinning. Has ANYONE had success with fixing this problem?!!! I've tried everything suggested and like I said, took it into Apple and that hasn't helped.
Problem description:
color wheel continues to spin
EtreCheck version: 2.2 (132)
Report generated 5/2/15, 9:36 AM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (21.5-inch, Late 2009) (Technical Specifications)
iMac - model: iMac10,1
1 3.06 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
Empty
BANK 1/DIMM0
Empty
BANK 0/DIMM1
2 GB DDR3 1067 MHz ok
BANK 1/DIMM1
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400 - VRAM: 256 MB
iMac 1920 x 1080
System Software: ℹ️
OS X 10.10.3 (14D136) - Time since boot: 0:13:35
Disk Information: ℹ️
ST3500418ASQ disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (366.78 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5680H
USB Information: ℹ️
VIA Technologies Inc. USB 2.0 IDE Bridge 200.05 GB
Time Machine Backups 2 (disk2s1) /Volumes/Time Machine Backups 2 : 4.70 GB (4.67 GB free)
Time Machine Backups (disk2s2) /Volumes/Time Machine Backups : 195.34 GB (72.40 GB free)
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Lexar USB Flash Drive 4.01 GB
Lexar (disk1s1) /Volumes/Lexar : 4.01 GB (3.90 GB free)
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.Belcarra.iokit.USBLAN_netpart (2.0.2) [Click for support]
[not loaded] com.Belcarra.iokit.USBLAN_usbpart (2.0.2) [Click for support]
[not loaded] com.RemoteControl.USBLAN.usbpart (2.0.6) [Click for support]
/System/Library/Extensions/Belcarra.USBLAN_netpart.kext/Contents/PlugIns
[not loaded] com.belcarra.iokit.netpart.panther (1.6.1) [Click for support]
/System/Library/Extensions/Belcarra.USBLAN_usbpart.kext/Contents/PlugIns
[not loaded] com.belcarra.iokit.usbpart.panther (1.6.1) [Click for support]
/System/Library/Extensions/RemoteControl.USBLAN_usbpart.kext/Contents/PlugIns
[not loaded] com.RemoteControl.USBLAN.panther (1.6.1) [Click for support]
Launch Agents: ℹ️
[running] com.epson.ecrp.launcher.plist [Click for support]
[running] com.epson.Epson_Low_Ink_Reminder.launcher.plist [Click for support]
[loaded] com.epson.esua.launcher.plist [Click for support]
[running] com.epson.eventmanager.agent.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
LogitechHarmony: Version: 2.0 - SDK 10.7 [Click for support]
Default Browser: Version: 600 - SDK 10.10
OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]
Silverlight: Version: 5.1.20513.0 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 31 Check version
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Java [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 499.25 GB Disk used: 132.47 GB
Destinations:
Time Machine Backups [Local]
Total size: 195.34 GB
Total number of backups: 34
Oldest backup: 2015-03-23 19:19:41 +0000
Last backup: 2015-05-02 01:59:20 +0000
Size of backup disk: Too small
Backup size 195.34 GB < (Disk used 132.47 GB X 3)
Top Processes by CPU: ℹ️
6% WindowServer
1% fontd
0% mdworker(8)
0% taskgated
0% mds_stores
Top Processes by Memory: ℹ️
535 MB kernel_task
233 MB com.apple.WebKit.WebContent(3)
180 MB mds_stores
147 MB kextcache
123 MB Mail
Virtual Memory Information: ℹ️
939 MB Free RAM
3.08 GB Used RAM
0 B Swap Used
Diagnostics Information: ℹ️
May 2, 2015, 09:19:29 AM Self test - passed -
Firefox keeps showing spinning color wheel, often, not stopping til I force quit
This is a regular problem. The moment I begin to use ff, very early on, the little color wheel pops up and spins & spins & spins. Can't use browser while this wheel stays spinning. It hasn't stopped spinning after 10, 15 minutes etc. So I force quit & restart browser and it continues. So, I re installed version 3.6.13 several times. Still has spinning color wheel.
I FINALLY SOLVED MY HANGING, "STOPPED" LOADING AND FORCE QUIT PROBLEMS AFTER TRYING EVERYTHING SHORT OF ARCHIVE AND INSTALL.
I FINALLY SOLVED MY HANGING, "STOPPED" LOADING AND FORCE QUIT PROBLEMS AFTER TRYING EVERYTHING SHORT OF ARCHIVE AND INSTALL:
I HAD TO RESTART
"FORCED" TEN TIMES A DAY:
I UPDATED JAVA:
Java for Mac OS X 10.5 Update 9
http://support.apple.com/kb/HT4438
also
JavaEmbeddingPlugin 0.9.7.5
I have a PPC G5 dual 2.0
OSX 10.5.8
Firefox 3.6.16
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