Spotlight has a dim bulb - help!

I have two problems with spotlight.
When I click on the blue icon in the menu bar, I get a spinning rainbow wheel for a minute or so, and nothing else happens.
When I press Cmd-F to bring up the Spotlight window and do a search, Spotlight can only find a fraction of the relevant documents.
Example: in a folder called PPP, I have more than 100 files with the word "Jade" as part of the name of the file. I told Spotlight to look in PPP for files whose name contains "Jade". Spotlight found exactly three documents - even after I clicked the button to have it search again.
Am I doing something wrong? Did I miss a Spotlight software update? Or, when I bought Tiger (ten days ago) did I pay retail price for beta software? (I intentionally waited several months before buying Tiger so that I would not be paying retail price for beta software.) This is frustrating. Spotlight is the only new feature in Tiger that has any value to me, and it isn't working. Apple just took $130 from me and I got zero added-value. The Spotlight program manager should be strung up by his.....
...earlobes
Powerbook G4   Mac OS X (10.4.3)  

Hey, Tom! Glad to see you're still active! You and I must be a lot alike. I, too, needed fast, reliable searching, have switched back to Panther, and also come here occasionally jus to see what's new with Spotlight. Wonderful concept, poor implementation. Maybe Apple will get it working one of these days. Until then, Panther does everything I need, and more, and with grace and speed.
I can't understand why Apple doesn't take a more active role in fixing Spotlight! I'd go back to Tiger-even with its other problems-in a moment if Spotlight worked. Always been an early adopter but Tiger has soured me; I'm not going to be anxious to move from Panther.
Spotlight was the reason I switched to Tiger. Spotlight was the reason I switched back to Panther!

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