SPP 4.4 on DB2 connection problems and missing documentation

HI all,
i'm trying to install a SPP server using DB2 version 9.7.4 but i'm having a lot of connection problems.
It seems that we are missing some "addendum documentation" on this kind of cofiguration.
Anyone has this kind of doc?
Thx
Enrico

Hi Enrico,
Have you tried the ANCILE Product Support Center at http://products.ancile.com?
Please read through and answer the following questions, as well as being informative to me they may also point you in direction to location of this problem.
May I know the RWD/OS/DB version?
Are the server/client located in different location?
Do you have connection problem between server and client?
Have you tried to restart the related service and test again?
Do you have the same problem before or it just happend recently?
Does the problem happen only on some client machine?
Does the problem happen only for some document?
Can you please do the following:
1. Start uPerform Client software.
2. On the problem computer, go to Tools > Options in uPerform Client
3.  In the #General# section, ensure that the Logging levels (Log and
Publishing) are set to #Debug# by using the drop-down option:
4. IMPORTANT: Recreate the steps that lead to the issue with your
uPerform document.
5. To create the Sysinfo log file, Select Help > About
Hope this helps,
Kind Regards,
Matthew

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