Spry Firefox 3.6.3 (mac) issues

Hi, I am having trouble with previewing spry assets on Firefox 3.6.3 (mac) I am using the horizontal menu bar. It only previews correctly in Opera. In Firefox the drop down does not drop down and the accordion appears with all panes open. You can see the drop down test here: http://merwinasia.com/MenuTest.html
When I priview with Safari, the Style sheet is not applied. I am most concerned with Firefox though.

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Firefox 3.6 on Mac - stopped retrieving pages - just says "done" in message bar but no page.

Now Fixed Thanks.
Firefox 3.6 on Mac - I update as available and last version installed about November. Week before Xmas it just stopped retrieving pages - just says "done" in the message bar but no page. I downloaded latest version to reinstall but it refused to install over the old copy: message said "item XUL in use". I trashed the app file and reinstalled from the new installer, same problem. Trashed the prefs file - now when I try to open firefox the message says "a copy of firefox already open". Have rebooted and tried again but same message. Safari isn't that bad but I like firefox. Help!

yes - I have the same issue on four different people's new MacBook Pro's on 10.6.4. I have deleted the Profiles numerous times, but the issue still occurs at least once every two weeks.

Mounting failed when installing Firefox 3.6 on Mac OS 10.5

Mounting failed error message when trying to install Firefox 3.6 on Mac OS X 10.5. This seems to be a common problem and I have no previous version of Firefox.

Try to do some maintenance.
* http://guides.macrumors.com/Repairing_Permissions
* http://support.apple.com/kb/HT2963 Troubleshooting permissions issues in Mac OS X
* http://thexlab.com/faqs/resetlaunchservices.html

Downloaded Firefox update for my Mac and now when I open it, there is a white box at the top of the page with a grey bar in it that I can't get rid of

I updated my firefox browser for my Mac and now, when I open it, an empty white box appears at the top of the page with only a gray bar in it. It over lays the Firefox home page and I can't get rid of it, so I can't click on anything on the Firefox page. I tried deleting Firefox and redownloading it, but that didn't help. I have to force quite Firefox to get out of it. Help!

hello, can you try to replicate this behaviour when you launch firefox in safe mode once? if not, maybe an addon is interfering here...
[[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]

Firefox 17.0 for Mac OS X missing Preferences- Applications- Preview Doc (application/PDF) entry to set behavior for PDF files

I want to set Firefox to automatically download or save a PDF without the panel coming up to ask me. However, when I go to Firefox->Preferences->Applications there is no entry for PDF files to set it to open or save the file without asking me (i.e., no Preview Document (application/PDF).
I am using Firefox 17.0 with Mac OS X 10.6.8 using Intel Core 2 Duo

I have .pdf associated with Preview. The issue is that in Firefox->Preferences-> Application tab does NOT contain an entry for Preview Document ((application/PDF) which is needed to do an association that will occur automatically every time Firefox encounters a doc of that type. (the application tab has Preview Document (image/<6 types>) but no entry for the PDF format.

Silverlight plug-in does not works in FireFox 4 - beta 7 ( Mac OS 10.6.6 ) !!!! What is the problem ? I don't have any installed add-on !!!

Hi every one
Silverlight plug-in does not works in FireFox 4 - beta 7 ( Mac OS 10.6.6 ) !!!!
I don't have any installed Extensions except "Better GReader" and "Video Helper" !!!
I have problem with Seesmic.com and installing applications that required Silverlight !
I installed latest version of Silverlight many times.
Please help me.
(I don't have any problem with Safari or other Web Browser.)
Thank You all.

Silverlight only supports non-64 bit versions of Firefox on OSX (and from Firefox 4 onwards we're shipping 64-bit Firefox to 64-bit OSX users) and unlike with other plugins, we can't just start a 32-bit process to run it because of issues with the silverlight plugin architecture. We're working with the Silverlight team at Microsoft to get those fixed but it's essentially waiting on them.
(Or you could try to pressure them into releasing a 64-bit Silverlight for Macs.)

Using Firefox 27 on the Mac. Video on most sites will not now work. I know I am not alone with this problem. What gives?

Using Firefox 27 on the Mac. Video on most sites will not now work. I know I am not alone with this problem. What gives?

Hi KevinMcL,
Thank you for contacting support. I am also using your set up and I experience video issues when I have hardware acceleration turned on.
Other steps you can take to improve your experience:
* [[Upgrade your graphics drivers to use hardware acceleration and WebGL]]
Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.
You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).
Then perform these steps:
*Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
*In the Firefox options window click the ''Advanced'' tab, then select "General".
*In the settings list, you should find the ''Use hardware acceleration when available'' checkbox. Uncheck this checkbox.
*Now, restart Firefox and see if the problems persist.
Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:
* [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]
Did this fix your problems? Please report back to us!
Thank you.

I am using Firefox 31.0 on MAC 10.9.4. Firefox crashes often and mainly when safari opens alongwith Firefox. This was happening with firefox 30.0 also. Help.

I am using Firefox 31.0 on MAC 10.9.4. Firefox crashes often and mainly when safari opens alongwith Firefox. This was happening with firefox 30.0 also. The version 28.0 is working fine but one of the site is not working under this version, the site works fine with safari but not Firefox 28.0 so updated to 31.0, now i can open the site but Firefox is crashing.Help.
I tried the steps mentioned below:
--reset firefox
--uninstalle completely and re-installed.
--disabled add-on.
--disable "use Hardware accleration".
--set value for cacheused under "about:config".
Same issue, please help.

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
#Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
#Copy the '''5''' most recent Report IDs that start with '''bp-''' and then go back to your forum question and paste that into the "Post a Reply" box. (Please don't take a screenshot of your crashes, just copy and paste the ID's. The below image is just an example of what your Firefox screen should look like)
[[Image:aboutcrashesFx29|width=520]]
<br><br>
Thank you for your help!
More information and further troubleshooting steps can be found in the [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] article.

Firefox slow on my MAC.

Firefox is suffering from seriously annoying lag spikes on my mac, while other browsers work perfect. The problem is the worst when watching Youtube video's or when typing (text only appears after 1-2 seconds when the spike happens.)
I've tried the about:config stuff, I used Speedyfox, googled for days but nothing seems to be working. What's worth trying? I love Firefox and I don't want to switch to another browser.
Could it be firefox plugin process? It seems to be eating a lot of RAM from times to times (I updated Java and Flash).
Thank you

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!

Since this upgrade to Firefox 31 on the mac I can no longer get to any HP iLo.

Since this upgrade to Firefox 31 on the mac I can no longer get to any HP iLo, does anybody know what happened with security certificates with this update? Firefox does not ask to accept the certificate anymore it just says there i an invalid certificate.
Issuer certificate is invalid. (Error code: sec_error_ca_cert_invalid)

Note that if you remove the cert8.db file that this removes all intermediate certificates that Firefox has stored and possible exceptions that you created in the paste as well (see also cert_override.txt).
You will have to leave libPKIX disabled for now if that makes it possible to access these websites.
A possibility is to create a button with the PrefBar extension to toggle the security.use_mozillapkix_verification pref when needed, so you can see which sites have issues with PKIX.
What kind of error message do you get when you visit these websites if there is still one?
Can you attach a screenshot of the technical details or possibly post a link if the site is publicly accessible (i.e. no authentication or signing on required)?

I've just upgraded to latest version of Firefox 4 and my Mac is only OSX.10.4.11 and it won't open. How do I downgrade and get old Firefox back. Don't want to lose all my bookmarks. Why was I able to install in the first place. Very frustrated!!

've just upgraded to latest version of Firefox 4 and my Mac is only OSX.10.4.11 and now it won't open. How do I downgrade and get old Firefox back. Don't want to lose all my bookmarks. Why was I able to install in the first place. Very frustrated!!

You can get the latest version of Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html
You can trash Firefox 4.0 then re-install Firefox 3.6, it will use your existing bookmarks, passwords etc
Mozilla are working to prevent Mac users with non-compatible systems from getting the notification about Firefox 4, and also not displaying the "Download Firefox 4" button on http://www.mozilla.com

I am unable to delete zombie bookmarks (no link) in Normal or Safe Mode Firefox 3.6.13 Mac 10.4.11, bookmarks disappear at random

Firefox 3.6.13 (Mac Mini, OS 10.4.11) has repeatedly been losing my bookmarks in random fashion. For example, all bookmarks in a single folder have disappeared. Randomly, my bookmarks toolbar is truncated to just 6 items, although all toolbar bookmarks remain visible in the Library. The Library will randomly lose the http location for two to four bookmarks and then those "zombie" bookmarks cannot be accessed, deleted, moved, or edited. I've tried Safe Mode, same problem. I've disabled all add-ons in Normal Mode, same problem. I've reverted to bookmark backups and everything is okay for a short time (minutes sometimes, hours others), then the problems reappear on different bookmarks. Totally frustrating and maddening.

This can be a problem with the file places.sqlite that stores the bookmarks and the history.
* http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox

How do I add the Firefox icon to my mac os 10.4.11 tool bar?

I just upgraded to firefox 4 and the icon disappeared from the toolbar on my mac screen. How do I get it back?

*Firefox 4 versions and later do not run on a PowerPC Mac.
*Firefox 4 and later require at least OS X 10.5 and an Intel Mac.
* http://www.mozilla.com/firefox/6.0/system-requirements/
For an unofficial Firefox 4 compatible version (TenFourFox) that runs on PowerPC Macs with OS X 10.4.11 or OS X 10.5.8 you can look at:
* http://www.floodgap.com/software/tenfourfox/
* http://code.google.com/p/tenfourfox/
Firefox 3.6.x (Mac OS X 10.4 and later) can be found here:
* http://www.mozilla.com/en-US/firefox/all-older.html

I am trying to install Firefox 4 on my Mac OS 10.5.8 and I get the error message "You cannot open the application "Firefox" because it is not supported on this architecture" Help!

I am trying to install Firefox 4 on my Mac OS 10.5.8 and I get the error message "You cannot open the application "Firefox" because it is not supported on this architecture" Help!

Firefox 4 requires at least OS X 10.5 and an Intel Mac. There is a third party version of Firefox 4 that runs on OS X 10.4/10.5 and PPC Macs, for details see http://www.floodgap.com/software/tenfourfox
If you prefer, you can get the latest version of Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html
Mozilla are working to prevent Mac users with non-compatible systems from getting the notification about Firefox 4, and also not displaying the "Download Firefox 4" button on http://www.mozilla.com

Certain website items are not loading in firefox. could be a javascript issue?

i am not able to click on certain links on websites. expedia.com is one of them. if i search for a flight it comes up with a few flights but when i click on one to see more information it doesnt go anywhere. also if i try to change the date via the calendar at the top of the page it would let me select a day. also if i try to view the full map at foodtruckfiesta.com i cant grab the map to move it around.
we have 20 identical machines that have not trouble with these sites except for 2 or 3 of them. they are all updated and virus free. other browsers work just fine.

Hello,
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!
Thank you.

Spry Firefox 3.6.3 (mac) issues

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