SQL 2012 enterprise service pack 2 fails to install

Question

Hi,
I have installed SQL 2012 sp2 x64 onto the main service manager 2012 database, but it fails on the datawarehouse SQL server. Both are going from SP1 to SP2. Servers are running windows server 2012 sp1 x64.
On the datawarehouse server it gets so far and then just displays a message of completed, with all the other fields blank.
The text file for the Summary of the installation has been copied below:
Overall summary:
  Final result:                  The patch installer has failed to update the following instance: MSSQLSERVER. To determine the reason for failure, review the log files.
  Exit code (Decimal):           -2068709375
  Start time:                    2015-01-09 13:55:32
  End time:                      2015-01-09 14:04:09
  Requested action:              Patch
Instance MSSQLSERVER overall summary:
  Final result:                  The patch installer has failed to update the shared features. To determine the reason for failure, review the log files.
  Exit code (Decimal):           -2068709375
  Exit facility code:            1202
  Exit error code:               1
  Exit message:                  The NT service 'MSSQLServerOLAPService' could not be stopped.
  Start time:                    2015-01-09 14:00:18
  End time:                      2015-01-09 14:04:01
  Requested action:              Patch
  Exception help link:          
http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=11.0.5058.0&EvtType=0xAC454CB1%400xF762992B%401202%401&EvtType=0xAC454CB1%400xF762992B%401202%401
Machine Properties:
  Machine name:                  SCSDWM01
  Machine processor count:       4
  OS version:                    Future Windows Version
  OS service pack:              
  OS region:                     United Kingdom
  OS language:                   English (United States)
  OS architecture:               x64
  Process architecture:          64 Bit
  OS clustered:                  No
Product features discovered:
  Product              Instance             Instance ID                   
Feature                                  Language            
Edition              Version         Clustered  Configured
  SQL Server 2012      MSSQLSERVER          MSSQL11.MSSQLSERVER            Database Engine Services                
1033                 Enterprise Edition   11.1.3153.0     No         Yes      
  SQL Server 2012      MSSQLSERVER          MSSQL11.MSSQLSERVER            Full-Text and Semantic Extractions for Search 1033                
Enterprise Edition   11.1.3000.0     No         Yes      
  SQL Server 2012      MSSQLSERVER          MSAS11.MSSQLSERVER             Analysis Services                       
1033                 Enterprise Edition   11.1.3130.0     No         Yes      
  SQL Server 2012      MSSQLSERVER          MSRS11.MSSQLSERVER             Reporting Services - Native             
1033                 Enterprise Edition   11.1.3153.0     No         Yes      
  SQL Server 2012                                                         
Management Tools - Basic                 1033                 Enterprise Edition   11.1.3153.0    
No         Yes      
  SQL Server 2012                                                         
Management Tools - Complete              1033                 Enterprise Edition   11.1.3130.0    
No         Yes      
  SQL Server 2012                                                         
SQL Server Data Tools - Business Intelligence for Visual Studio 2012 1033                                     
11.1.3402.0     No         Yes      
  SQL Server 2012                                                         
Integration Services                     1033                 Enterprise Edition  
11.1.3153.0     No         Yes      
Package properties:
  Description:                   Microsoft SQL Server 2012
  ProductName:                   SQL Server 2012
  Type:                          RTM
  Version:                       11
  SPLevel:                       2
  KBArticle:                     KB2958429
  KBArticleHyperlink:           
http://support.microsoft.com/?kbid=2958429
  PatchType:                     SP
  AssociatedHotfixBuild:         0
  Platform:                      x64
  PatchLevel:                    11.2.5058.0
  ProductVersion:                11.0.2100.60
  GDRReservedRange:              11.0.5300.0:11.0.5499.0
  PackageName:                   SQLServer2012-KB2958429-x64.exe
  Installation location:         c:\ce370c3d01e3ec4095540d8578cc7e\x64\setup\
Updated product edition:
  Instance             Edition            
  MSSQLSERVER          Enterprise         
User Input Settings:
  ACTION:                        Patch
  ALLINSTANCES:                  false
  CLUSTERPASSIVE:                false
  CONFIGURATIONFILE:            
  ENU:                           false
  HELP:                          false
  IACCEPTSQLSERVERLICENSETERMS:  true
  INDICATEPROGRESS:              false
  INSTANCEID:                    <empty>
  INSTANCENAME:                  <empty>
  QUIET:                         false
  QUIETSIMPLE:                   false
  SQMREPORTING:                  false
  UIMODE:                        Normal
  X86:                           false
Rules with failures:
Global rules:
There are no scenario-specific rules.
Rules report file:               C:\Program Files\Microsoft SQL Server\110\Setup Bootstrap\Log\20150109_135509\SystemConfigurationCheck_Report.htm
Any ideas on why this has happened and how to fix the error?
Thanks.
Jaz

Answer 1

Hello,
Open the errorlog file on the following path C:\Program Files\Microsoft SQL Server\MSSQL11.MSSQLSERVER\MSSQL\Log. There
you will find a more descriptive error.
I received that error before. The workaround I used is contained on the following article:
http://www.sqlcoffee.com/Troubleshooting112.htm
Hope this helps.
Regards,
Alberto Morillo
SQLCoffee.com