Sqlcesa35.dll - 500 internal system error

Hi, I am looking after a windows cloud server hosting a single web application.
It has been set up and installed by a third party, I am having to do the day to day maintenance.
It uses the Microsoft SQL Server Compact Server Agent for one of the tasks, or one of the external devices does.
Ok the problem, the devices that apparently rely on this aren't syncing, the error seems to be down to access to this agent
The test I've been told to run is
http://xxx.xxx.xxx.xxx/rds/sqlcesa35.dll and that I should get a page saying 'Microsoft SQL Server Compact Server Agent'
what is actually happening, the first time I access this on a new Internet Explorer instance I get the red bars and Error 500 Internal System Error message
However once I F5/Refresh the page it loads fine. I have had this happen on several devices, connected through different ISP's all having the same problem
Has anyone got any ideas of things to check for? look for? etc?
Tris

Did you look at the Event log on the server?
Usually, there is a log file in the folder where the sqlcesa35.dll file resides
Did anything change recently?
Please mark as answer, if this was it. Visit my SQL Server Compact blog http://erikej.blogspot.com

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