SR # 10757337101

This one has been open since the 3rd of April, engineer said that logs were being looked at
requested an update a couple of days ago but havn't heard anything - could someone give support a poke to get me a response, as it doesn't make Novells support look that great when you have no response apart fro mthe initial one for a week...

thanks tbaki, got your email over the weekend our time
it's the first SR where it's taken this long for me, so the support response is otherwise usually good :)

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