SRA Gateway tries to contact URL even if in URIs Not to Rewrite

IHAC with this situation:
- SRA is on network A (a DMZ)
- App1 is on network B (another DMZ)
- no direct connection exists between network A and network B: this means that SRA cannot contact App1
- App1 is configured into SRA's "URIs Not to Rewrite"
- App1 link is exposed in portal homepage
When user clicks on the App1 link, SRA rewrites the URL as https://SRAURL/redirect/App1URL and then tries to contact the App1 server, waiting for network timeout.
Is it possible to alter this behavior?
Edited by: flistello on Jun 17, 2010 12:37 PM

Create a new profile as a test to check if your current profile is causing the problems
See [[Basic Troubleshooting|#Make_a_new_profile|Basic Troubleshooting: Make a new profile]]
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins"
If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)
See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
See also http://kb.mozillazine.org/Browser_will_not_start_up
You can discuss issues with Namoroka 3.6 and Minefield 4.0 nightly and alpha/beta builds at the MozillaZine Firefox Builds forum.
That forum is better suited to discuss such issues.
You need to register on the MozillaZine forum site in order to post at that forum.
See http://forums.mozillazine.org/viewforum.php?f=23

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