Сrash or not responsible in safe mode
Hello! When loading very long page, which is music Firefox first stops after a crash occurs or does not respond in safe mode. Please tell me how to fix the problem?
We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
#Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
#Copy the '''5''' most recent Report IDs that start with '''bp-''' and then go back to your forum question and paste that into the "Post a Reply" box.
[[Image:aboutcrashesFx29|width=520]]
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Thank you for your help!
More information and further troubleshooting steps can be found in the [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] article.
Similar Messages
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I have no navigation bar ever since I closed it to gain more space on the screen. It won't re-open. Firefox will not open in safe mode, but opens immediately in normal mode with the new improper config, so I cannot reset to default config. I erased Firefox and re-installed and it still opens with the same faulty config. Why does Firefox not give me the safe mode dialog box, why can I not re-open the nav bar, and how can I do these two things, please? Firefox is currently unusable for me without a nav bar and without access to the default settings in safe mode. I cannot research the extensions I'm running since I have no nav bar to go to Tools, Add-ons, Extensions.
== This happened ==
Every time Firefox opened
== I closed the navigation bar to gain more space on the screen and I couldn't re-open it. ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; GTB6.4; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0)Hit the '''Alt''' key to show the Menu bar, then open View > Toolbars and select Menu bar and Navigation bar, so they have a check-mark.
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Office 2013 Home & Business Edition - None of the application (Word, Powerpoint, Excel or Outlook) is opening, not even in safe mode.. I tried to run the application in compatibility mode by right clicking the excel.exe and choosing the compatibility
mode, still no success. It is installed on Windows 7 Professional SP1. All the latest updates are already installed. I have also tried Microsoft fixit, but still no Success. Please help!!I'm so sorry that I forgot the Office programs even not open in safe mode and provide useless information in my last reply.
The problem persists when we perform a Windows clean boot, right?
Were the Office programs suddenly not working? Or it just can’t be open after you install it? Did you get any error message?
If you haven’t try a repair of your Office installation, we can try it to check the result:
http://office.microsoft.com/en-us/project-help/repair-office-programs-HA010357402.aspx
In addition, try to use Event Viewer to see if we can get some useful error log about this problem. See:
http://windows.microsoft.com/en-us/windows/open-event-viewer#1TC=windows-7
Regards,
Steve Fan
Forum Support
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here -
I have downloaded the latest Security Update from the Apps store, TWICe and neither time has it taken when installing. I then kept clicking and found a version specific to Mountain Lion, which I downloaded. That didn;t take on installation either, not even in Safe Mode. I have a VERY small amount of GB's per month (10 GB) and am increasingly frustrated with having tod ownload stuff that doesn't seem to work. AND the #1 hovering on the App symbol in the dock drives me nuts. Especially after downloading the same update now THREE TIMES?! Can anyon e help me to understand what's going on, or indeed how to make this thing work?
Same here.
Using AppStore twice: "unknown error"
I thought it might be because the AppStore installation didn't have access to my system keychain for administrator privileges, so I downloading manually, opened the DMG and ran the installer. I got the prompt for my password and the installer went almost to the end, including the "optimizing" step, but still same result:
The installation failed
The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
MacBook Pro 15"
OS X 10.8.5
2.2 GHz Intel Core i7
8 GB 1333MHz DDR3
So how does one contact the manufacturer?
Since upgrading to Mountain Lion, I have noticed many more application crashes (on launch, on quit or at random times), spinning beachballs and use of the Force Quit hotkeys. Maybe Apple should pay more attention to its computer business instead of playing in the fashion biz. -
Help! When I connect my iphone or ipod touch to my computer, windows recognizes my device but itunes will not. I can still see my songs, videos, and access the itunes store but my phone and itunes store have no connection so it does me no good. I have for 2 days now tried every trouble shooting method posted with no luck. I think I may have finally found a lead. My Apple Mobile Device USB Driver is showing up under portable mobile devices while it is supposed to be showing up under universal serial Bus controllers from my understanding? Also, while running my diagnostic report under itunes it also says itunes is not running in safe mode, it is not showing enabled in windows firewall (which it is checked), and the HDCP is not supported. I don't know what to do? I am in tears here, someone please help!!!
See Here for Device not recognised:
http://support.apple.com/kb/TS1538
Here for General Support:
http://www.apple.com/support/
This may also be helpful:
AMDS for Windows
http://support.apple.com/kb/TS1567 -
Mac Pro won't boot up, not even in safe mode.
Problem: Mac Pro having severe lag issues. Added more ram, removed Kona3, etc., nothing. Tried repairing with disc warrior but unable to repair startup disc unless booted from disc warrior disc. Won't boot up from disc warrior disc so set startup disc to the disc warrior disc. Now comp won't boot up, not even from safe mode. Any suggestions?
Boot from your OS X install DVD.
You always need to have a 2nd backup you can boot from, or an emergency (only) boot drive.
Disk Warrior does not have 10.5.2+.
If you can't do anything, zap pram, see if that helps. Or pull your drives and boot from your DVD. Setup OS X on a FW drive.
And of course, always always have at least two backup sets of your system; and sets of your data - so one set at least is always off line.
http://www.geocities.com/texas_macman/pram.html
http://docs.info.apple.com/article.html?artnum=2238
http://www.apple.com/support/macpro/
http://www.thexlab.com/faqs/datacorruption.html
Issues with OS X and with Installing
http://support.apple.com/kb/TS1541
http://support.apple.com/kb/TS1388 -
Firefox crashes when opening and will not open in safe mode
Recently FF3 started crashing when opening. It will not open in safe mode as well. I have uninstalled it including deleting the install folder and profile folders as well as registry entries. Upon reinstallation is will still not launch in any mode.
I have scanned for malware with several scanners and that has not found anything.
Here is the crash report cause - nsCOMPtr_base::~nsCOMPtr_base() | nsDocShell::SetupNewViewer(nsIContentViewer*)
Anti-virus is Trend Micro Worry Free for Business. I uninstalled it and Firefox and then reinstalled only Firefox and still get the same thing.
I do not know what to try next.Add-ons: {972ce4c6-7e08-4474-a285-3208198ce6fd}:3.6.3
BuildID: 20100401064631
CrashTime: 1274739594
EMCheckCompatibility: true
Email: [email protected]
FramePoisonBase: 00000000f0dea000
FramePoisonSize: 4096
InstallTime: 1274097386
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 525200
StartupTime: 1274739562
Theme: classic/1.0
Throttleable: 1
URL: http://en-us.start3.mozilla.com/firefox?client=firefox-a&rls=org.mozilla:en-US:official
Vendor: Mozilla
Version: 3.6.3
This report also contains technical information about the state of the application when it crashed. -
Google chrome works fine, but Firefox gets an error code 404. Windows Firewall is configured to allow the program, I have uninstalled/reinstalled, and it won't open, not even in safe mode. Still a 404 code. The same thing is happening to Safari. I can't fix settings in Firefox if it doesn't open. Any other suggestions?
Once Firefox is open, if you press Ctrl+n to open a new window, does it show the same error or does it work and show your home page?
'''No! I get the same error.''' Check your home page setting as the URL may be corrupted. These articles should point the way:
* [[Startup, home page and download settings]]
* [[How to set the home page]]
Any improvement?
'''Yes! That works.''' Check for a hijacked shortcut. Here's how:
Right-click your Firefox shortcut/icon > Properties > Shortcut tab. The "Target" for 32-bit Windows 7 should be this (no more, no less):
"C:\Program Files (x86)\Mozilla Firefox\firefox.exe"
If anything else follows that, remove it. Save your change and test the icon again. -
I can not open in safe mode. It launches Utilities instead.
I tried to reinstall Mavericks but it stalled for over an hour.
I found a loose kernel in my HD fielder and deleted it.
Anny ideas? Thanks.
AllanUsing Safe Mode. What happens with a normal boot - same thing? If so then your startup volume needs to be reformatted and you need to reinstall OS X.
Install or Reinstall OS X from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your startup volume (usually Macintosh HD) from the
left side list. Click on the Erase tab in the DU main window.
3. Set the format type to Mac OS Extended (Journaled.) Optionally, click on
the Security button and set the Zero Data option to one-pass. Click on
the Erase button and wait until the process has completed.
4. Quit DU and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
because it is three times faster than wireless.
This should install the version of OS X that you had installed. -
My Mac Pro 2.8 crashed and will not reboot in Safe Mode - HELP!
Hello
I have a Mac Pro 2.8 and it froze up on me; I held in the power button to shut it down. Upon restart, all I get is a flashing foldoer file icon with a question mark.
What gives? It will not start in Safe Mode, via the Shift button OR DOS command (sudo nvram boot-args="-x")
1. How do I get it back up? I have a back up on my external hard drive, but it doesn't recognize it?
2. Are all my current files gone?
Thanks for your helpA flashing question mark on boot can mean several things. One, your Mac can't find a system folder to boot from or the startup disk is failing or failed.
Since you don't have the install discs now, it may take some time to order and receive them from Apple. Probably time to take the Mac to an Apple Store or Apple certified repair shop. They can tell you for certain whether or not the disk has failed.
Since holding down the Option key that prompts the Startup Manager window didn't work, not does your external drive recognized your Mac, I'm afraid without a backup to restore those files from, you may be out of luck.
can I get a new one from mac, and will it erase all my files?
You can get replacement System Install & Restore CD/DVDs from Apple's Customer Support - in the US, (800) 767-2775 - for a nominal S&H fee. You'll need to have the model and/or serial number of your Mac available. -
I am running terminal server 2012 R2 (RDS environment) In Windows Domain, 8 users across a LAN on a new server. Outlook 2013 crashes and will not load in safe mode. Outlook allows the initial profile setup and when the configuration is complete, it
crashes and will not launch or launch in safe mode. I have deleted the outlook profile and reconfigured it. The problem continues on all user accounts. The firm is not using Exchange and is using a POP3 account. I have a 13 user Office Volume License
(per device) and 15 terminal server Licenses ( per user)
Problem Event Name : APPCRASH
Application Name: Outlook.EXE
Application Timestamp : 52b0b282
Fault Module Name : OUTLOOK.EXE
Fault Module Version : 15.0.4569.1503
Fault Module Timestamp: 52b0b282
Exception Code: C0000005
Exception Offset: 00340b9
OS Version: 6.3.9600.2.0.0.16.7
Local ID : 1033
Any help would be much appreciated.follow this instruction to troubleshoot Outlook crash issue:
http://support.microsoft.com/kb/2652320
Flynn -
Why won't my g4 desktop come on. I was trying to boot in safe mode and it would not go in safe mode. It won't come back on anymore. Can some tell me what to do.
Try Single User mode (Command+S while starting up).
Then, run fsck.
At the command-line prompt type:
/sbin/fsck -fy
Press Return. fsck will go through five "phases" and then return information about your disk's use and fragmentation. Once it finishes, it'll display this message if no issue is found:
** The volume (name_of_volume) appears to be OKIf fsck found issues and has altered, repaired, or fixed anything, it will display this message:
***** FILE SYSTEM WAS MODIFIED *****
Important: If this message appears, repeat the fsck command you typed in step 2 until fsck tells you that your volume appears to be OK (first-pass repairs may uncover additional issues, so this is a normal thing to do).
When fsck reports that your volume is OK, typerebootat the prompt and then press Return.
Your computer should start up normally and allow you to log in.
http://support.apple.com/kb/TS1417 -
As stated above, firefox loses my profile every time I restart the computor. I have created new profiles and changed the location and changed it back again to no avail. I now want to just restart firefox in default mode but the default button does not appear, not even in safe mode.
Yes. Sorry, I should have mentioned that there have been several reboots involved during the troubleshooting.
I am running Firefox in an admin level account in this case - so, there shouldn't be any permission issues there.
I have tried shutting down both the desktop firewall software, and the anti-virus, and the problem still persists exactly as described. (Obviously, I disconnected the system when I did that [smile].)
All other software on the system that I have tried, interacts with the file dialog just fine ... so, I don't think it is anything central like some corruption associated with the file dialog itself.
As I said, it is most perplexing. -
My Itunes diagnostic's say's that my Itunes is not running in safe mode. What is this and how do I enable it? I have the latest version of Itunes.
you cannot update this software because you have not owned the major version of this software
Shouldn't give away the secret of how easy it is..... -
Unable to burn CDs using i tunes. Have run diognostics. Summary:- i tunes not running in safe mode.
Invalid lower filters registry value.
Failed while scanning for CD/DVD drives, error 2500
Please help.That's why you want to make a backup of the registry. If you didn't make a backup, use MS system restore to go back. The only values you should remove are UpperFilter or LowerFilter - one or both may be in there and can be removed. If neither value exists, then that is probably why you can't burn and Windows is not recognizing your drive as a writable drive.
... an HP employee expressing his own opinion.
Please post rather than send me a Message. It's good for the community and I might not be able to get back quickly. - Thank you.
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