SRKIM: Bis dashboard 에서 BIB-7000 Cannot Access X Server Error

PURPOSE
Bis dashboard page 에서 발생하는 BIB-7000 Cannot Access X Server error 를 해결한다.
Problem Description
Graph를 보여 주는 BIS dashboard page 에 접근 시 아래와 같은 error 가 발생한다.
Error
You have encountered an unexpected error. Please contact the System Administrator for assistance.
Click here for exception details.
On clicking the link, exception stack would be displayed where
“java.lang.RuntimeException: BIB-7000 Cannot access X Server" is displayed
Workaround
N/A
Solution Description
1.     Applications 와 Database tier 의 context file 에서 "s_display" 변수가 제대로 설정 되었는지 확인 한다.
Nav : Application (OAM) > AutoConfig > Edit Parameters
"s_display" 변수는 반드시 아래와 같은 형식으로 설정 되어 있어야 하며 해당 Display Server 가 반드시 running 상태 여야 한다.
"DISPLAY <hostname or ip address>:0.0"
2. 'root' user 로 Display Server에 접속 하여 DISPLAY 환경 변수를 아래와 같이 설정한다.
For csh:
% setenv DISPLAY <hostname or ip address>:0.0
example: setenv DISPLAY 192.168.1.128:0.0
For sh, ksh and bash:
$ DISPLAY=<hostname or ip address>:0.0; export DISPLAY
example: DISPLAY=192.168.1.128:0.0; export DISPLAY
3. adstpall.sh script 을 이용하여 application services 를 다시 시작한다.
Reference Documents
Note. 390519.1 Java.Lang.Runtimeexception: BIB-7000 Cannot Access X Server

oracle0282 wrote:
Version : 11.5.10.2
There is abnormal behavior only for graphical dashboard. However, PDF reports are running fine completion with no error.
pls advice what is the caused of this issue.What is the navigation path?
Please also see these docs.
11.5.9/11.5.10: Account Manager Dashboard Error: "You Have Encountered An Unexpected Error" with Exception Error: "Java.Lang.RuntimeException: BIB-7000 Cannot Access X Server" [ID 390519.1]
'BIB-7000 Cannot access X Server' Error Clicking on Details Button in Compensation Workbench Approvals Task [ID 558420.1]
Opening Reporting Page (Tab) Results In Java Exception Error: BIB-7000 Cannot Access X Server [ID 337899.1]
BIB-7000 Server Error On Navigating To Oracle Marketing Audience Workbench [ID 433209.1]
How to Test X-Server in JSP Module [ID 461497.1]
Clicking Configure icon in DBI gives You have encountered an unexpected error. Please contact the System Administrator for assistance [ID 303422.1]
Troubleshooting FNDREPRINT Framework in 11.5.10 [ID 330351.1]
ATTEMPING TO VIEW GRAPHICS OR TRYING TO CONFIGURE THE JAVA MAILER HANGS [ID 351839.1]
Thanks,
Hussein

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  • BIB-7000 Cannot access X Server : For only Graphical Dashboard

    Version : 11.5.10.2
    There is abnormal behavior only for graphical dashboard. However, PDF reports are running fine completion with no error.
    pls advice what is the caused of this issue.

    oracle0282 wrote:
    Version : 11.5.10.2
    There is abnormal behavior only for graphical dashboard. However, PDF reports are running fine completion with no error.
    pls advice what is the caused of this issue.What is the navigation path?
    Please also see these docs.
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    'BIB-7000 Cannot access X Server' Error Clicking on Details Button in Compensation Workbench Approvals Task [ID 558420.1]
    Opening Reporting Page (Tab) Results In Java Exception Error: BIB-7000 Cannot Access X Server [ID 337899.1]
    BIB-7000 Server Error On Navigating To Oracle Marketing Audience Workbench [ID 433209.1]
    How to Test X-Server in JSP Module [ID 461497.1]
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    Troubleshooting FNDREPRINT Framework in 11.5.10 [ID 330351.1]
    ATTEMPING TO VIEW GRAPHICS OR TRYING TO CONFIGURE THE JAVA MAILER HANGS [ID 351839.1]
    Thanks,
    Hussein

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