SRM alert mails after the workflow is completed
Hi Experts,
I have a shopping cart, for which a PO is created. It means, the workflow is completed for it. Now the user has tried to delete the line item of the shopping cart in the portal(which is not possible as the PO is generated). A email was triggered to the user saying that it was not possible, in the German language.
Can anyone tell me, how the alert mail is being triggered and how can we check it.
Its visible in SOSG, but i want to know, how its being generated and is there any alert log present for it, as its not visible in the workflow log of the shopping cart (which is completed).
I want to change the language of the message from German to English.
The system is a SRM 5.0 with ECC 6.0.
Regards
Bash
Laurent Burtaire wrote:
Hello Bash,
what you describe is not SRM standard process.
So i guess e-mail notification is triggered when clicking onto delete button/icon.
Check you HTML template.
Regards.
Laurent.
I am talking about HTML template, not portal iView.
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