SRM Confirmation - All buttons are greyed out

Hello experts,
I have seen posts on similar isue but could not find one which was relevant.
Here is my problem.
I see that after a confirmation is created, when I go back into "Display and Process Confirmations ", all the buttons are greyed out. The header statuses for the confirmation are as given below.
Complete 
Confirmed 
Created 
Approved 
Currently Being Transferred 
I am not sure why it says "Currently Being Transferred", when its actually posted in the backend.
All clean up and update jobs are running fine. I am on SRM 5.0. I even tried the program to regenerate BBP_DOCUMENT_TAB entries.
Please help incase you have experienced this or know the solution to resolve this problem.
Thank you.
Thanks and Regards
Manish Mohan

Hi Manish,
Did you manually run the update reports CLEAN_REQREQ_UP and BBP_GET_STATUS_2 without any document numbers?
So there is no entry in BBP_DOCUMENT_TAB for this document?
You mention that the document has been created successfully in the backend?
Did you check the status of the IDOC in both EBP and the backend?
Nevertheless I have an Info for you - If you debug the program                                   
clean_reqreq_up you may find out that the corresponding IDOCs within the                              
backend system are never found by the FM                                                   
B46A_GOODSMVT_UPDATECHECK - this FM is called within the program                                    
clean_reqreq_up with the parameters: 
        object_ident-objkey = IS_DOCUMENT_TAB-OBJKEY.                                               
        object_ident-objtype = 'IDOC'.                                                              
        object_ident-logsys = sender_logsys. 
where the OBJKEY is the IDOC number within EBP-System.                                              
Because the corresponding IDOC is never found in the backend system                                 
(the return code from backend system is always 1 - object not found)                                
all confirmations get the status I1019 (Transfer Error) and stay hang                               
in the table bbp_document_tab in the QSR-system and also alert message                              
is created for them.                                                                               
The question is why is it not possible for this FM to found any IDOC in                             
the backend system even when there are posted there...
this FM is called within the program where the OBJKEY is the IDOC number
within EBP-System.
where the OBJKEY is the IDOC number within EBP-System.                                              
Because the corresponding IDOC is never found in the backend system                                 
(the return code from backend system is always 1 - object not found)                                
all confirmations get the status I1019 (Transfer Error) and stay hang                               
in the table bbp_document_tab in the QSR-system and also alert message                              
is created for them. 
So if there is no entry in BBP_DOCUMENT_TAB, maybe, regenerage another one and run this in debug mode and recheck.
Hope this helps,
Kind Regards,
Matthew

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