SRM: Create Contact Person Could not create user; contact your system admin

Hi All,
First, I am not sure this question should be posted here, or SRM General. From my point of view, here is more suitable.
Our Problem:
Activity "Create Contact Person With Reference" error with message:
Step to reproduce:
1. Login to SRM JAVA as super administrator
2. Open tab "SRM Administration"
3. Using the current query, search for Business-Partner no: 30000725
4. Press "Create Contact Person with Reference"
5. Fill all required fields, tick "Is contact person" checkbox
6. Put: /SAPSRM/SUPPLIER as Role
7. Save
The following Message appear:
Could not create user; contact your system administrator
SPML Service error: Error reading request status. Display Help
Contact Person 2000000214 Created Successfully for BP 30000725 Display Help
E-mail was sent
The first error is intriguing. The username & password is created successfully in ABAP System (Our UME is in ABAP).
QUESTIONS:
1. What cause this problem? How to trace the error?
2. We want the user have portal role automatically. How to achieve that?
Thank you for any responses and helps.
SRM ABAP Version:
SRM_PLUS     700     0009     SAPKIBK209     SRM_PLUS for mySAP SRM
SRM_SERVER     700     0009     SAPKIBKV09     SRM_SERVER
SAP_ABA     701     0007     SAPKA70107     Cross-Application Component
SAP_BASIS     701     0008     SAPKB70108     SAP Basis Component
PI_BASIS     701     0007     SAPK-70107INPIBASIS     Basis Plug-In
SRM JAVA Version:
SRM JAVA: Release 7 SP Level 9.0
BP SRM: Release 7 SP Level 9.0
Edited by: Nur Agus Suryoko on Mar 11, 2011 11:36 AM
Version information added

Hi Fernando,
Can you please tell me how you resolved this issue ??
Regards,
Adren

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