SRW2024 Not working as a switch?

Heading says it all - I've now taken the switch out of the network and have it stand alone between two machines.
Factory reset the switch, plugged in the two machines - a Mac and a Windows machine (they were handy). Interestingly the windows machine has the green Link activity light and the Mac doesn't but that's it - cables have been tested, swapped etc.
Given one an ip address of 192.168.1.20 and the other 192.168.1.30. Nothing can see anything - the machines can't see each other - or the switch and the switch can't see them - via ping - using 192.168.1.254 for the switch.
Subnet masks asre 255.255.255.0 all around.
I'm connected to the console menu via a serial cable on the Mac. Everything looks normal, but I'm assuming Restore System Default Settings would have done that.
Any other suggestions please?
Nothing else obvious to me, and I've done a lot of looking. Otherwise how do I get this back to Cisco for a replacement please? ;-)
Thanks
Stephen

Hi stephen,
Have you restored the switch to factory defaults and tried your test again?
Strange that you can't ping the switch IP address from the PC. huh.
If it's still is misbehaving, give the wonderful folks at the Small Business Support Center a call .
See URL for contact details;
http://www.cisco.com/en/US/support/tsd_cisco_small_business_support_center_contacts.html
regards Dave

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Message was edited by: mahesh parmar

Hi jouni,
yesterday i already tried with gateway IP of 192.168.10.2 it did not work then i used 11.1 as gateway same issue.
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3550SMIA(config)#ip route 192.168.69.0 255.255.255.0 192.168.10.2
3550SMIA(config)#end
3550SMIA#ping 192.168.69.1
Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 192.168.69.1, timeout is 2 seconds:
Success rate is 0 percent (0/5)
3550SMIA#
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3550SMIA# sh ip route
Codes: C - connected, S - static, R - RIP, M - mobile, B - BGP
       D - EIGRP, EX - EIGRP external, O - OSPF, IA - OSPF inter area
       N1 - OSPF NSSA external type 1, N2 - OSPF NSSA external type 2
       E1 - OSPF external type 1, E2 - OSPF external type 2
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       ia - IS-IS inter area, * - candidate default, U - per-user static route
       o - ODR, P - periodic downloaded static route
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O       3.3.3.3/32 [110/2] via 192.168.5.3, 5d02h, FastEthernet0/11
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SRW2024 Not working as a switch?

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