SSD storage in Envy Touchsmart k013tx

Hi,
I recently purchased Envy Touchsmart 4 k013tx ultrabook and i having problem trying to find the 24GB Solid State Drive that i was supposed to get. The device manager shows a second disk drive but has only 4 GB . Can anyone please help me find the SSD space of 24 GB so that i can be sure that i have got the same.
Thanks in advance.
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Look for a program called Intel Rapid Start technology. Open the GUI for it and it should show the SSD drive. It is combined into one drive with the main hard drive for faster performance. It is not available to you for storage.
http://software.intel.com/en-us/articles/what-is-intel-rapid-start-technology

Similar Messages

Can I add mSATA into HP Envy TouchSmart 15-j003tx?

As stated in HP web site, the HP Envy TouchSmart 15-j003tx using Intel HM87 Express chipset but equipped with rather slow 5400 HDD.
I am planning to buy the notebook but would like to know if the notebook has extra slot for mSATA or extra SATA HDD slot so I may configure SSD caching for the notebook.
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ccy wrote:
As stated in HP web site, the HP Envy TouchSmart 15-j003tx using Intel HM87 Express chipset but equipped with rather slow 5400 HDD.
I am planning to buy the notebook but would like to know if the notebook has extra slot for mSATA or extra SATA HDD slot so I may configure SSD caching for the notebook.
Hi,
I have checked the manual for the laptop series again and your laptop supports mSATA cache. It says 24GB but I believe that a 256GB mSATA SSD will work. You may also install an Operating System on it and use a common hard drive as a data storage. Browse this forum, there are many threads about TS 15-j000 series laptops and mSATA options.
Dv6-7000 /Full HD/Core i5-3360M/GF 650M/Corsair 8GB/Intel 7260AC/Samsung Pro 256GB
Testing - HP 15-p000
HP Touchpad provided by HP
Currently on Debian Wheeze
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ENVY TouchSmart 17t-j100 Quad Edition - Upgrades possible?

ENVY TouchSmart 17t-j100 Quad Edition
• Windows 8.1 64
• 4th generation Intel® Core™ i7-4700MQ Processor
• Included 2 Year Warranty
• NVIDIA GeForce GT 740M Graphics with 2048MB of dedicated video memory
• 17.3-inch diagonal Full HD LED-backlit Display (1920 x 1080)
• 8GB DDR3 System Memory (2 Dimm)
• 1TB 5400 rpm Hard Drive
• NO mSSD Hard Drive Acceleration Cache
• No Additional Office Software
• Security Software Trial
• 6-Cell Lithium-Ion Battery
• SuperMulti 8X DVD+/-R/RW with Double Layer Support
• Backlit Keyboard
• Webcam and Microphone
• 802.11 AC WLAN and Bluetooth® [1x1]
Ok.
A few questions I think the technical team can confirm and answer for me:
1. CPU soldered in or upradeable with aftermarket CPU purchase? This is Intel i7 4700
2. Is GPU upgradeable with aftermarket GPU? This one is 470M
3. Possibility of installing an additional SSD (one to boot), and HDD for a performance/storage configuration (not mSSD).
-Use of drive caddy or something a long these lines e.g. where mSata, or DVD drives can both be swapped for a drive caddy.
Thanks.
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The CPU is not soldered in place but you are going to find that there is not a lot of improvement possible. That is a 4th gen i7 processor and even if you could get one a tick or 2 faster the price would be astronomical not to mention you would void the warranty. Not worth it.
No GPU upgrade is possible. The video is on a chip soldered to the board.
Yes, the laptop has a second hard drive bay and you can get an SSD (regular full sized) to put in the first bay to use as a boot drive. This will speed it up tremendously such that you will not want to upgrade the CPU any more.
Here is the caddy you need:
http://www.newmodeus.com/shop/index.php?main_page=product_info&cPath=2_5&products_id=341
Here is the Service Manual:
Your Manual
See starting at Page 48.
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HP Envy TouchSmart 17 second drive installation issues

I decided to install a second hard drive beside the supplied 1TB. There is more than adequate information in
this site on the required caddy system, connector, and disassembly requirements. The second drive I installed
was a 630 GB model that I had previously used in an HP D7V 17" laptop with Vista (circa early 2008). The added
drive still included the formatting and files, but no OS, from its prior use.
The system would then not boot up; complaining that no operating system was available on the hard drive.
Apparently it was trying to boot from the second drive.
My question is: Must the added, previously used drive be blank with no previous OS formatting in order to be processed by
the supplied stock drive (running 8.1)? Any enlightenment will be greatly appreciated.

The HP Envy is the SUV of laptops
While the HP Envy TouchSmart 17 is big and heavy, it outperforms most ultrabooks
The build doesn’t feel very durable, as HP used plastic rather than metal on the body
For a big laptop, it has a respectable battery life of over 6 hours while web browsing
If there’s one thing you need to understand about laptops, it’s this: Portability will cost you. Want proof? Look no further than the HP Envy TouchSmart 17 (MSRP $999.99), a fully loaded desktop replacement that costs less than an entry level MacBook Air.
This big guy comes with a smattering of excellent specs, including a quad-core Intel i7 processor, 8GB of RAM, 1TB of hard drive space, a CD/DVD drive, a full-HD touchscreen, and even a fingerprint scanner. For $999, this is a lot. In fact, for the same price, you can get HP’s Spectre 13 ultrabook, which has a weaker processor, half the RAM, and a fraction of the storage space, but does have portability.
Read More here . http://www.techona.com/?s=hp

Solid State Hard Drive Replacement For HP ENVY TouchSmart 15-j053cl?

Hello there,
I want to swap out my current 1TB harddrive from my year-and-a-half old HP ENVY with a 500 GB solid state harddrive that I just purchased from Amazon.
Two questions:
1) Is this solid state harddrive compatiable with my computer (specs below)?
2) I want to reinstall windows onto the solid state harddrive after I install it (assuming its compatable). How can I go about putting Windows 8 on a bootable usb drive to do this? The computer does not have an optical drive and I don't have an external optical drive, so installing Windows via bootable usb is my only option.
I'm aware I can "clone" my PC onto the external harddrive if I wish, but I'd rather do a clean install if I can.
Computer Specs:
HP ENVY TouchSmart 15-j053cl
Product: E0K05UA#ABA
Solid State Hard Drive Specs:
Samsung 850 EVO 500GB 2.5-Inch SATA III Internal SSD (MZ-75E500B/AM)
http://www.amazon.com/gp/product/B00OBRE5UE/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1
Please let me know any advice you may have. Also, please feel free to ask any questions - hopefully I provided enough details.

Windows 8.1 has a built-in tool to make a recovery usb drive:
http://windows.microsoft.com/en-us/windows-8/create-usb-recovery-drive
The HP Backup and Recovery app can also do it. This is a factory clean install image and any data and programs you have added will be lost. If you have an external hard drive you can also do a backup with Windows File History. Then, add the backed up files to the factory install. You can also use File History to make a system image type backup and restore it to the new drive using a repair disk but this is virtually the same as a clone, which you said you do not want.
Manual
Your service manual linked above. See page 47.
The Evo 850 is the best SSD on the market in my humble opinion and will work just fine for you.
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Envy touchsmart 17 recovery discs not working?

I just got my laptop its A HP Envy touchsmart 17 model:17-j043cl.
I made recovery discs right away because I also bought A Samsung EVO SSD 250 gig HD to replace the slow 1TB 5200rpm HD my laptop came with. Everything went good with making the recovery discs and it took 6 blank sony dvd-r to compleat using the HP included software(only lets you make 1 set or copy).
Now I do all the nessarry HP updates and OS updates.
I power down my new laptop, remove factory HD intall new Samsung SSD 250 gig HD in its place. power up the laptop and try to use recovery discs to load onto the new samsung SSD drive........Well NO LUCK, I get an error screen saying:
"The system recovery media does not support this compiter. You are not able to restore this system with the media"
So I do alot of searching I find that many others have had this same problem, and they resolved it by reverting back to previous BIOS, I know my BIOS was updated to f.43 after i made discs, how can I go back to what it was before the update to see if the recovery discs will work?
or is there another solution??

Hi Rizzo7883,
Thank you for visiting the HP Support Forums and Welcome. I have read your thread on your HP ENVY TouchSmart 17-j043cl Notebook and having to restore the BIOS. Here is a document on restoring the BIOS back to defaults.
Hope this helps.
Thanks.
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HP ENVY TouchSmart 17T-j000 Quad Ed. Upgrades/Modifications

Hello All,
My next laptop will most likly be the ENVY TouchSmart 17T-j000 Quad Edition with Windows 8 Professional. However I have several questions before I purchase this machine. I hope the knowledge base here can help.
1) Is it possible to reconfigure the laptop to use the mSATA SSD hard drive acceleration cache as the primary boot drive?
2) The ENVY TouchSmart 17T-j000 Quad Edition can be optioned with a 24GB mSATA SSD. What is the maximum memory capacity this laptop will recognize? ie, 64Gb, 128Gb, 256GB....
3) When customizing the ENVY TouchSmart 17T-j000 Quad Edition through HP's Customize and Buy, why am I limited to 8Gb of memory when selecting 24Gb mSATA Acceleration Cache?
4) Is there a limit to the memory capacity of HHDs and SSDs the ENVY TouchSmart 17T-j000 Quad Edition is capable of recognizing?
5) The ENVY TouchSmart 17T-j000 Quad Edition comes with two drive bays. What are the physical limits for hard drives in the bays? Specifically, will 15mm 2.5" HDDs fit?
6) If I purchase the ENVY TouchSmart 17T-j000 Quad Edition with an empty 2nd HDD bay, will I need to purchase additional adaptors and/or cables in the future to attach a second HDD?
I do apologize for so many questions however if I'm going to pay more than $1200 for a laptop I need to ask a few. Thank you for taking the time to read and respond.
For those interested this possible future buy is replacing an 8 year old HP Pavilion ZV-6130us Windows XP Pro SP3 with 2Gb RAM, a 256Gb primary HDD and a 2nd 1Tb HDD in the optical drive bay. The only failures in 8 years was one cooling fan 2-3 years ago and the optical drive 4 years ago. This HP has been good to me.
Again, Thanks.
-Mike

et1michaelm wrote:
Hello All,
My next laptop will most likly be the ENVY TouchSmart 17T-j000 Quad Edition with Windows 8 Professional. However I have several questions before I purchase this machine. I hope the knowledge base here can help.
1) Is it possible to reconfigure the laptop to use the mSATA SSD hard drive acceleration cache as the primary boot drive? I will pose an internal inquiry about this
2) The ENVY TouchSmart 17T-j000 Quad Edition can be optioned with a 24GB mSATA SSD. What is the maximum memory capacity this laptop will recognize? ie, 64Gb, 128Gb, 256GB.... 16GB
3) When customizing the ENVY TouchSmart 17T-j000 Quad Edition through HP's Customize and Buy, why am I limited to 8Gb of memory when selecting 24Gb mSATA Acceleration Cache? I will pose an internal inquiry about this
4) Is there a limit to the memory capacity of HHDs and SSDs the ENVY TouchSmart 17T-j000 Quad Edition is capable of recognizing? The specs are given in this Maintenence & Service Guide
5) The ENVY TouchSmart 17T-j000 Quad Edition comes with two drive bays. What are the physical limits for hard drives in the bays? Specifically, will 15mm 2.5" HDDs fit? Supports 6.35-cm (2.5-in) hard drives in 9.5-mm (.37-in) and 7.0-mm (.28-in) thicknesses. 12.5mm 2.5"HDDs will not fit.
6) If I purchase the ENVY TouchSmart 17T-j000 Quad Edition with an empty 2nd HDD bay, will I need to purchase additional adaptors and/or cables in the future to attach a second HDD? Yes. Purchase of a hard drive hardware kit will be required
I do apologize for so many questions however if I'm going to pay more than $1200 for a laptop I need to ask a few. Thank you for taking the time to read and respond.
For those interested this possible future buy is replacing an 8 year old HP Pavilion ZV-6130us Windows XP Pro SP3 with 2Gb RAM, a 256Gb primary HDD and a 2nd 1Tb HDD in the optical drive bay. The only failures in 8 years was one cooling fan 2-3 years ago and the optical drive 4 years ago. This HP has been good to me.
Again, Thanks.
-Mike
I ill let you know when the internal queries have been answered by HP.
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2015 Microsoft MVP - Windows Experience Consumer

Msata HP ENVY TouchSmart 15-j003ed windows 8.1

Hi,
I have a Envy TouchSmart 15-j003ed wiht an msata slot. It has windows 8.1. When i put in the msata card, my laptop wont start up. I can see the drive in the bios. It look like an issue from windows 8.1. Can that be the problem?

I am facing the same issue with a HP Envy TouchSmart 15-j063cl, Windows 8.1, fully patched.
Just installing the new unformatted mSATA SSD prevents Windows 8.1 from starting correctly.
When I remove the SSD, everything is back to normal.

HP ENVY TouchSmart 4 Ultrabook - Sound and Video Lags and Distortions

This issue has been previously reported and noted as solved, but it is not solved. See the link to the other post below.
Ways in which I attempted to address this myself...
I first re-installed all drivers and updates, including BIOS updates. After that didn't fix the problem, I did a full wipe/re-install of windows 8, and again, updated all drivers from the HP website. This issue happens on both Windows 8 and Windows 8.1. I then did an exchange, and even the new exchange ultrabook is experiencing this issue. HP technicians, there is something faulty with this device. Please acknowledge and address ASAP.
http://h30434.www3.hp.com/t5/Notebook-PC-Sound-and-Audio/Distorted-sound-on-my-Envy-TouchSmart-4-Ult...

Its crazy
Check the System
HP Software Framework must for IDT Sound Driver
Intel Chipset Installation Utility and Driver must the new for Windows 8.1
Intel Management Engine Interface (MEI) must the new for Windows 8.1
UEFI for your Notebook
Adds the Audio Test.
Provides improved support for tablet systems
or test October 10, 2013
ftp://www.compaq.com/pub/softpaq/sp63501-64000/sp63852.exe
Please test the same with HP System Event Utility
ftp://www.compaq.com/pub/softpaq/sp63501-64000/sp63805.exe
Newest IDT November 11, 2013
ftp://www.compaq.com/pub/softpaq/sp63501-64000/sp63940.exe
deactivate or remove antivirus application for installation, Download Select the correct manufacturer and remove the software
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HP ENVY TouchSmart Ultrabook. I accidentally deleted my audio.

Product/Model: HP ENVY TouchSmart 4-1115dx
3rd generation Intel Core i5-3317U
I was cleaning up my laptop by uninstalling things from the control panel, and I accidentally uninstalled my audio drivers and everything that has to do with audio. I tried to exit out, knowing that I pressed the wrong thing to uninstall, but it wouldn’t let me exit or press cancel. So now in the bottom right side on the desktop layout on the audio icon it says: No Audio Output Device is installed. It also has an X circled in red that appears on the icon. In addition when I go to the HP Utility Center, my Beats Audio icon doesn’t appear. When I go to the troubleshooting report for playing audio it states:
Check audio device
Issue not present There might be a problem with your audio device.
One or more audio service isn't running
Issue not present Both the Windows Audio and the Windows Audio End Point Builder services must be running for audio to work correctly. Atleast one of these services isn't running.
I would very much appreciate it if I could somehow re-install my audio back! It’s essential.
Thank you.

Jman,
Welcome to the HP Forum.
You are not the first one to become a bit overly enthusiastic about Housekeeping chores. Smiling.
First, try using your Recovery Manager to reinstall your original Audio Driver.
Using Recovery Manager to Restore Software and Drivers (Windows 8)
Restart the computer after the driver loads.
You may have to complete / check the settings, see the Guide at the bottom.
You can also get your Driver from your computer's support webpage:
HP ENVY TouchSmart Sleekbook 4-1115dx Drivers
Look in Category Driver - Audio
Select the most recent driver revision
Download and Install the driver
Restart / Reboot the computer and log in
More Help:
Notebooks - No Sound from Speakers (Windows 8)
Good Luck!
Click the Kudos Star!
It is a great “Thank You” to the HP Experts who are here to help!
Kind Regards,
Dragon-Fur

Cannot detect any wireless networks on my HP ENVY TouchSmart m7 j120dx

Hello,
My laptop won't pick up any wireless networks at all - I'm having what seems like a few different problems:
1. Because the laptop won't pick up any wireless networks, I can't of course connect to the internet without using my ethernet cable.
2. When I try to turn my adapter on using the F12 key, all it does is toggle airplane mode - which isn't going to help me connect to the internet.
3. When I go to 'Network' under PC Settings, I can toggle airplane mode but the bluetooth is greyed out and can't be toggled and it doesn't even give me an option to turn back on my wifi adapter.
4. When I went into the Network and Sharing Center to enable the adapter that way under 'Change Adapter Settings', I couldn't even see the adapter listed there. All it showed was Ethernet and Hamachi because I use LogMeIn Hamachi on my computer.
By this point, I was like "Oh, great - the adapter might somehow not even be there even though it was last night," (I was online wirelessly the night before) so I went into the device manager and then expanded Network Adapters I only saw the same two Ethernet and LogMeIn adapters.
5. So next, I tried downloading the adapter - but the problem is, I have no idea what kind my laptop is supposed to have. Going to the download drivers section in the support area of the hp website, I found many options and none of them seemed to work. I also tried redownloading the Wireless Button Driver (whatever that's called) and that didn't work.
5. I even tried doing a system restore to a point of about a week ago - this also did not solve my problem because the same things were happening and the same things I tried above still are not solving the problem either.
I know countless other people have had the same problem(s) mentioned above (simple Google search told me that) with their HP ENVY Notebook PCs, so I'm hoping that someone can help me and finally solve this problem for me.
The model is HP ENVY TouchSmart m7 j120dx, the model number is E8A11UA#ABA, and my computer is running Windows 8.1 64-bit.
On another note, here's the names of the only 2 adapters that show up in my device manager list (one is for LogMeIn Hamachi);
Realtek PCIe GBE Family Controller (Ethernet)
LogMeIn Hamachi Virtual Ethernet Adapter (Hamachi)
The wireless was working fine before with Hamachi installed, so I doubt that has any significance.
If there's any other information you need that I did not mention above, feel free to ask me. I look forward to someone replying as soon as possible and being able to find a solution to this problem for me!
EDIT: One other thing I should mention is that the wifi in my location is working fine for every other device I try (phone, gaming console, other people's laptops/desktops, etc.

Hello dginther,
Welcome to the HP Forums!
I understand wireless is not working properly. If the issue just began occurring, I would perform a system restore. I want you to bring the computer back to the earliest restore point possible, in an attempt to dodge whatever caused the issue. Here is a document on how to perform a System Restore: System Restore
Next, please try the steps in this HP document: Troubleshooting Your Wireless Network and Internet Connection (Windows 8)
These steps should be enough to resolve the issue. If not, you can try a manual reinstall of the driver:
1. Go into Device Manager, then Network adapters.
2. Right-click on the wireless driver, and select "Uninstall".
3. Restart the computer. This will force the driver to reinstall itself.
Please let me know the results of your troubleshooting. Thanks!
Mario
I worked on behalf of HP.

HP Envy Touchsmart 15-J104sa Memory Card Reader not working

I took delivery of an HP Envy Touchsmart 15-J104sa running Windows 8.1 this week and the internal memory card reader isn't working. It doesn't recognise any SD cards (I've tried more than one) and continues as if nothing has been inserted; showing no error messages. All of the cards work on my previous HP laptop. The only way to get the laptop to show an inserted SD card is to run the driver update software (http://ftp.hp.com/pub/softpaq/sp63001-63500/sp63415.exe) every time an SD card is inserted; this must be done with the card in the reader. If the software is run and then the card is inserted nothing happens. If the card is ejected and then re-inserted (or a new card inserted) it isn't recognised and the process has to be restarted and the driver reinstalled even though nothing has changed.
Can somebody please help me with this issue or I will have to return the laptop to HP. I do a lot of photography so being able to read an SD card quickly and reliably is extremely important for me; it's not a problem I expected from a brand new laptop straight out of the box.
Thank you all.
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Unfortunately non of the driver updates solved the problem but a BIOS update through the HP Support application seems to have remedied the issue. Whilst I appreciate there were no specific drivers available I find it hard to accept that HP should be able to release a model where they know the hardware will not be fully supported by the OS and in this case not function.

Brightness not working on HP ENVY TouchSmart 15-j178ca

Hi,
Brightness was working fine on my HP ENVY TouchSmart 15-j178ca with Windows 8.1 64 bits (F2 key, F3 key and Windows brightness slider). NVIDIA GeForce Experience showed there was an update available. After doing the update I have lost all brightness control. Tried reverting to old drivers, tried hp latest drivers and even tried Intel and NVIDIA latest drivers without any success. Here's the details :
Intel(R) HD Graphics 4600 10.18.10.3304 (from hp sp63553 package)
Intel(R) HD Graphics 4600 10.18.10.3304 (from hp sp65232 package)
Intel(R) HD Graphics 4600 10.18.10.3907 (from Intel)
NVIDIA GeForce GT 740M 9.18.13.3233 (from HP sp65231 package)
NVIDIA GeForce GT 740M 9.18.13.4411 (from NVIDIA)
I have always uninstalled drivers before reinstalling new ones and my BIOS is up to date... Any ideas?
Thanks,
fcorbeil

Hi
Please find the link given below might help you in case you have already tried these steps let me know.
Link
Let us know how it goes!
"I work for HP."
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[BIOS Update Failure] HP ENVY TouchSmart 15-j021tx stuck at black screen on startup

Hello
So I decided to update the BIOS on my laptop because it was on the recommended list of driver updates. It started off smooth at first, but then the screen turned black and just stayed like that for like an hour. Having read from other posts that BIOS updates should take a minute if properly executed, in the fear that my update is not working properly I decided to shut it down. (I had to pull out the battery to shut it down because even the power off button was not working).
But then when I switched it back on the screen remained black forever with the LED near capslock flashing twice. I tried pressing windows key and B key method but didn't make a difference, pulling out the battery and the AC power method didn't work also. I did refer to the HP help document that said "if your capslock LED is flashing twice, it means it is trying to recover the BIOS so just wait until it reboots itself properly". Well I have been waiting for 20 hours now and I am pretty sure this is not going to work out either.
Any help on what I could do at the moment? I don't want to send it to HP to get repaired cuz that will take weeks while I need it working ASAP since my semester at uni has started already and I am an IT major!
And shame on you HP...why recommend it to me when the update is not proven to be 100% safe....
It is on Windows 8.1 64 bit,
HP ENVY TouchSmart 15-j021tx Notebook PC

Hi, I have the same issue, updated BIOS this morning and now have BLACK SCREEN
Please get back to me ASAP as i rely on this lpatop for my work!
Many thanks
Lee

How Many Memory Modules (1 or 2) Come Pre-Installed in HP Envy Touchsmart m7-j120dx?

I know my HP Envy Touchsmart m7-j120dx came preinstalled with 8GB of RAM. I purchased it last year from Best Buy. Haven't taken the back off of the laptop just yet and it's at home while I'm at work, but wanted to see if anyone can verify *how* the standard 8GB of RAM is in there at present? Two 4GB memory modules or a single 8GB memory module?
I'm trying to place an order online this afternoon to upgrade the laptop to 16GB of RAM and I'd like to know if I need to order two 8GB memory modules or just a single 8GB memory module, depending on exactly how many memory modules are in the laptop at present to make the existing 8GB of RAM I'm running.
Thanks if anyone knows the answer to this.

Okay, one more question...
The memory in my laptop came pre-stalled with 8GB of it, with the characteristics of 1600Mhz and DDR3L PC3-12800.
Replacement memory (16GB) recommended by Crucial.com for my system has 1866Mhz instead of 1600Mhz, and is DDR3L PC3-14900.
What was recommended has of course slightly higher specs of the memory than what's currently running in my system for an additional $23 over just replacing the memory with 16GB of RAM having the identical 1600Mhz and DDR3L PC3-12800 specs.
Can my HP Envy TouchSmart m7-j120dx actually do anything as far as increased performance in going with the 1866Mhz and DDR3L PC3-14900 memory or would my laptop continue to "dumb the memory down" to 1600Mhz and DDR3L PC3-12800 specs and not be able to utilize the enhanced specs of 1866Mhz and DDR3L PC3-14900?
Just trying to spend my money wisely. Thanks for any additional clarification.

SSD storage in Envy Touchsmart k013tx

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