"[SSID] 2" seen but not [SSID]

Hi everyone,
I have an issue at an overseas branch office where we are advertising an open SSID. The problem is that users do not see the SSID which we advertise but see "[SSID name] 2" advertised instead. When they connect to this duplicate SSID they cannot get any connectivity.
I recall seeing this issue a couple of years back but I can't remember how we resolved it! Has anyone else come across this issue previously? Grateful for any tips on how I can make this duplicate SSID go away and the original SSID to reappear. Thank you.

Agree with Scott; this isn't anything common or known issue.  If you "know" you do not have an SSID named "[SSID] 2" on your WLC at all, then this is not your WLAN/AP (at least not from the WLC in question)
You can see if you detect this in your Rogue APs list.  Or, with someone on site, using something as basic as InSSIDer to see the SSID names and MACs to "verify" the bssid is not your own.
Something seems fishy.

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