SSL Certificates Update Error in ACE 4710
Hi,
I am facing a problem while updating the SSL certificates in ACE 4710. Our certificate is expired and we have purchased a new certificate from CA. Moreover the common name of the certificate is also changed.
I tried importing the certificate to the repository and change the SSL proxy likewise to use the new certificate. but still the new certificate with new CN is not recognised by the clients. they can see the old certificate only. I even tried deleting and creating a new ssl proxy service with the new cert and attaching it to policy map.
but still the new certificate is not used even after a reboot,
Attaching screenshots and running config. Any help will be appreciated.
BR//Rajiv
Ravi,
Here are the procedures for updating your certificate on the ACE.
1) Create New RSA Key
2) Create CSR
3) Send CSR to CA authority for a new certificate
4) Import Certificate into the ACE
5) Change the ssl-proxy to use the new Certificate and Key
6) Remove the SSL-Proxy from the policy map and reapply
Now if you created the CSR on a different box, you will need to import both the RSA key are the certificate. Another thing you should be aware of is a possible change in the Root and intermediate certicates that are used by the CA. In your configuration, you have
crypto chaingroup iotms-chain-gr-1
cert inter-root-new
Is the the correct certificates for your cert? If so, it seems odd that there is only on certificate in the Chaingroup. Most CAs use an intermediate and and a root certificate.
Verify that you have the correct chaingroup (with the correct root and intermediate certificates).
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According to your post, I understand that client face an problem “The linked image cannot be displayed. The file may have been moved, renamed, or deleted. Verify that the link points to the correct file and location” after change SSL certificate.
If I misunderstand your concern, please do not hesitate to let me know.
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Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Allen Wang
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Allen Wang
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Thank you in advance.You simply need to generate keys & CSR on the primary ACE. Export the Keys from Primary ACE, Import these keys to Standby ACE and once you recieve the certs from CA then simply import the cert to both ACEs.
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Diagnostics:
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Log shows all kinds of dovecot errors. e.g.
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Just got my iPhone today.
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