SSL Error when connecting to the mail server

Hi,
     i started having a wiered SSL error for some of my users on the mail servers when they connect using their mac machines to the mail server telling its the wrong username and password, but the same username and password works from the hand held devices including ipads and iphones. I checked the syslog and the maillog which is showing no errors regarding this. Althou i started getting this error com.apple.launchd[1] (org.dovecot.fts.update): Throttling respawn: Will start in 10 second for the past 1 week. i am using 10.9.1 Maverics. I can provide all the logs of the server if needed.

Make sure you are using right security protocol, for IMAP you need to enable TLS/SSL. Go to email settings> Incoming mail > Security.
If a reply has solved your problem click Accept as solution button, doing it will help others know the solution. Thanks.

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