SSL no longer recognized by Centro
We recently received an new SSL certificate on our server and my Versamail no longer recognizes the certificate. The error I receive is "SSL certificate not accepted due to possible expiration. Check device date & time and re-sync." Date and time match, however. Palm devices with windows at our facility have not had any problems.
I have done the cert mod tool exactly as prescribed TWICE!
I have also done a hard reset twice. After I performed the hard reset I set up a new account on Palm Desktop and it prompted me to set up a new account in VersaMail. Even with the cert mod tool being completed and starting with a new account it still would not recognize the certificate.
I have also tried to delete the CertMgrDB but it always re-appears in the backup folder with the new .pdb that I created with the cert mod tool. I have also tried to change the backup to backup.old with no luck.
My IT support has tried to fix this and there does not seem to be a clear solution on the forums.
Any ideas? Other than going out and buying a phone without palm OS?
Post relates to: Centro (Sprint)
This issue is still not resolved. http://forums.palm.com/palm/board/message?board.id=wireless_email&thread.id=6972
See the "newbie" by my name? That's how the thread was switched to "solved" when I was clicking around in the message.
I have done the hard reset two more times, the certmodtool process two more times, deleted and re-installed the Palm software, and deleted and re-entered profiles.
It still refuses to recognize the new SSL certificate.
Is there anyone who has ever had this problem and successfully solved it?
Is there anyone who has ever had this problem and couldn't solve it and just gave up?
Post relates to: Centro (Sprint)
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