SSL/TLS - secure connection could not be established but passes diagnostics
Any other ideas for the ever popular inability to create a secure connection issue?
I've tried just about everything I could find in all the posts on this issue and continue to get the inability to create a secure connection messag4e when logging in.
We tried the various Apple non-support channels: e-mail, chat, phone, and Genius Bar with no success.
Here's what I've tried (attempting to log in after each change):
SSL3.0 and TLS 1.0 are enabled (and always have been)
iTunes and iTunes Helper are in the Windows Firewall Exception list
reinstalled itunes 9.02 several times.
UNINSTALLED Norton Internet Security
Turned off Windows firewall.
deleted contents of /etc/hosts
Cleared SSL state
Unchecked “Check for server certificate revocation, restarted IE
--After this change I got an "network connection timed out." message
Cleared SSL state
--Back to "secure network connection could not be established"
This happens on my daughter's college network and on our home family area network. And other PCs have no trouble accessing this iTunes account on both of these networks.
Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
-Griff W.
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My I phone keeps repeatedly coming up with:
Cannot connect to the store. A secure connection could not be established. Please check your Date & Time settings"
What does this mean and how do I fix this as I am trying to update my apps and they have stopped at the 'waiting' status as it cannot connect meaning I cannot use my apps.
Please help!!See:
Can't connect to the iTunes Store
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I am having issues with connecting to the store...the page just hangs and when I run Diagnostics it states that a secure connection could not be established.
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Anyone that the phone number to apple express so I don't have to keep waiting for them to email within 48 hours?
Thanks.With those symptoms, I'd try the following document:
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I am having trouble connect to the app store, the error I am given is - Cannot conntect to the Store. A secure connection could not be established. Please check your Date & Time settings. - I checked my date and time settings and also shut down my Ipod touch.
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Can't connect to the iTunes Store
Also, besides the time and date being correct make sure the time zone is also correct. Also, if yo have iOS 5, make sure date&Time is set to Automatic. -
please help!!
thank you xxxYour date, time and region settings have to be correct to connect to the iTunes store. This is from Apple:
From the home screen, tap Settings > General > Date & Time.
If the option exists, turn off Set Automatically.
Verify the time zone and time (in the status bar) are correct for where you are currently.
If not, adjust the incorrect setting accordingly.
If everything was correct and the option exists, turn on Set Automatically.
You must also be able to open a secure connection to access the iTunes store. Launc Safari on your phone and see if you can go to https://appleid.apple.com. If you can't then see the troubleshooting steps under "Blocked by software firewall: (Mac OS X/Windows)" in this article: http://support.apple.com/kb/TS3297. -
A secure connection could not be established. Please check your date and time settings?
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Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
-Griff W. -
Can not enter my apps store or itunes store. What should i do?
Turn the tables on the iTunes Store. Try this.
Go to Settings>General>Date and Time>Set Automatically>Off. Set the date one year ahead. Try to download the apps again. If you get an error message, go back to the settings. Correct the date and time (set automatically) then go back and try again. -
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Go to settings and make sure your date is correct under general... it probably means your date is very far off. Good Luck!
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i have an original iphone i cannot update apps, i get the message written above.
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